Have to Miss Columbia - Emergency Situation -

ChadsStillAlive

My wife is newly pregnant and got into a car accident yesterday. She has an emergency ultrasound this afternoon. We were supposed to go to tonight's show but now that's off.

Any ideas on recovering the loss of my two 10C tickets or am I pretty much screwed based on their no-transfer/no-refund policy? Thanks for info and tips.

RoleModelsinBlood31

Sorry to hear about your accident, hope the baby and the lady are ok!

PJ1973

I hope everyone is ok

ChadsStillAlive

Thanks for the well wishes. She's okay with no injuries. They did ultrasound at ER and saw heartbeat so we're happy. But going to our fertility specialist today for full checkup and review.

kramer73

Good to hear, but yes, there are no transfers or refunds. Scary situation for sure!

2-feign-reluctance

Dude, call 10c. They will understand. Circumstances beyond your control for sure.

ChadsStillAlive

Been looking for a number. You have it or know where I can find it? Thanks

elwayvedder

best wishes to you and blessings for a healthy and happy mama and baby!!

elwayvedder

tickets@tenclub.net

elwayvedder

can try 800-724-8038 but it may not work or be too early

ChadsStillAlive

Thank you guys so much. I love Pearl Jam fans.

markymark550

Scary situation for sure. Prayers for you and your family.

BostonGaarden

I hope all goes well. My wife cant make show and has 2 GA tickets - we in a Atlanta so cannot simply pick up the tickets and sell (at face) to a fan. We called and emailed the 10C - they aren't having any of it - even after the cancellation of the Raleigh show we pleaded with them that a 10C member that got shut out there would love to have these tickets. They said no exceptions. Good luck.

jeffbr

2-feign-reluctance said:

Dude, call 10c. They will understand. Circumstances beyond your control for sure.

10c doesn't give a shit about us or our emergency circumstances, so I'd save the effort.

ChadsStillAlive, I'm sorry for the accident and wish your wife a speedy recovery. Bummer about the show as well. I had to have emergency surgery the day of the 2013 Seattle show. I gave the guy who was supposed to go with me to the show a photocopy of my drivers license, my ticket confirmation email from 10c, and a copy of the email I wrote to 10c asking that my buddy be able to pick up my tickets for me, since I was sitting in the hospital. He took the stuff to the 10c ticket window at the venue and got shut down. But those are the rules and they'll abide by the letter. No compassion or empathy. It's cool for the band to bail on their obligations to fans, but the club makes no concessions for changes initiated from the other side of the equation.

Indifference

jeffbr said:

2-feign-reluctance said:

Dude, call 10c. They will understand. Circumstances beyond your control for sure.

10c doesn't give a shit about us or our emergency circumstances, so I'd save the effort.

No compassion or empathy. It's cool for the band to bail on their obligations to fans, but the club makes no concessions for changes initiated from the other side of the equation.

Maybe this wouldn't be the case if your fellow 10c members didn't abuse the transfer rules back in the day.....

Best of thoughts to ChadsStillAlive and his wife.

jeffbr

Indifference said:

jeffbr said:

2-feign-reluctance said:

Dude, call 10c. They will understand. Circumstances beyond your control for sure.

10c doesn't give a shit about us or our emergency circumstances, so I'd save the effort.

No compassion or empathy. It's cool for the band to bail on their obligations to fans, but the club makes no concessions for changes initiated from the other side of the equation.

Maybe this wouldn't be the case if your fellow 10c members didn't abuse the transfer rules back in the day.....

I'm sure that's true, and I understand the reason for the rule. But there are often exceptions made to rules, and I would think having a doctor's note, or a police report (if it was an accident), or some form of documentation would allow 10c to use their critical thinking skills and make circumstantial decisions. But that would require effort and would require shits be given.

CantKeepmedown

jeffbr said:

2-feign-reluctance said:

Dude, call 10c. They will understand. Circumstances beyond your control for sure.

10c doesn't give a shit about us or our emergency circumstances, so I'd save the effort.

That's a little harsh. Like Indifference said, I think this used to be abused quite badly back in the day. How do they know that your buddy wasn't going to take the tickets, sell them for a mint, and split the cost with you? I know that obviously wasn't your intention, but unfortunately the actions of a few made it worse for everyone.

But yeah, they won't transfer or give you your money back. They will, however, at the OP's blessing. donate the tix to somebody in need, or upgrade somebody who's sitting in the rafters. So at least you can feel good about making somebody's night.

BostonGaarden

There is a very easy solution for the 10C here - offer the ticket(s) to members leading up to the show (1 week prior?), 1st come 1st serve (rather than the ability to directly transfer to anyone you want) - sort of a 2nd chance at the show, and if no takers the original purchaser has to keep. Abusers obviously would risk membership. This easy solution makes even more sense since THEY CANCELLED THE SHOW PRIOR TO THIS. There are a lot of 10C members that did not plan on coming to the Columbia but are now.

SmallestOceans

Call the 10 club, you got nothing to lose by trying. Hope all is well.

scoobierules

2-feign-reluctance said:

Dude, call 10c. They will understand. Circumstances beyond your control for sure.

I had emergency back surgery 2 weeks before Wrigley and I contacted them and explained that I could not travel because of the surgery. They didn't care and didn't do anything. Member since 98 and never asked for anything, they didn't care. I almost cancelled my membership. But, I am a big fan. So, I just wrote the money off

jordn6971

No 10c doesn't give a shit about us. That has become very clear to me these past few days. As long as thy get their money....... sad days.

wall232

There are times when everyone should make exceptions, it's a shame 10c doesn't feel they need to.

ChadsStillAlive

To 10C's credit, they did refund the Columbia ticket $. Gratefully heading to Lexington tonight.

wall232

ChadsStillAlive said:

To 10C's credit, they did refund the Columbia ticket $. Gratefully heading to Lexington tonight.

That's awesome! Glad to see that there are times when 10c will bend the rules a bit.

Jimminez

ChadsStillAlive said:

To 10C's credit, they did refund the Columbia ticket $. Gratefully heading to Lexington tonight.

Glad to hear that everything is okay with your wife since you are headed to Lexington and that 10C was able to help. Too many seem to be bitter towards 10C these days and think for some reason that basic humanity is beyond 10C. Nice work 10C!

jeffbr

ChadsStillAlive said:

To 10C's credit, they did refund the Columbia ticket $. Gratefully heading to Lexington tonight.

Thats great for you! Congrats! I'm glad to see 10c do the right thing here.

I'll amend my previous statement that 10c doesn't give a shit about us. They don't give a shit about most of us, but will apparently make arbitrary and capricious exceptions to their firm rule.

PJ_Soul

ChadsStillAlive said:

To 10C's credit, they did refund the Columbia ticket $. Gratefully heading to Lexington tonight.

That's great they made an exception. I wonder if the people absolutely trashing 10C in this thread are rethinking what they said? Bitterness generally makes people look silly in the end, eh?
Hope your wife and baby are doing well!

ChadsStillAlive

Thank you guys for your help and well wishes! Second ultrasound since the accident last week was this morning and everything looks good and healthy with a strong heartbeat. Tiny baby (.8 cm long) will be at its first PJ show tonight with healthy Mama!

jordn6971

jeffbr said:

ChadsStillAlive said:

To 10C's credit, they did refund the Columbia ticket $. Gratefully heading to Lexington tonight.

Thats great for you! Congrats! I'm glad to see 10c do the right thing here.

I'll amend my previous statement that 10c doesn't give a shit about us. They don't give a shit about most of us, but will apparently make arbitrary and capricious exceptions to their firm rule.

This^

hsohi

Enjoy the show.

PJForceofNature

Glad to hear that your wife and baby are doing well. Have a great time tonight!