Did not receive 10C MSG Password email.

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Comments

  • Sharon_Hearts_PJ
    Sharon_Hearts_PJ Bristol, PA Posts: 1,383
    I wrote to them like I said, and woke up to an e-mail with the password in my inbox.
    I like it when they're prompt :)
    *Rock and/or Roll!*
  • TheRiotAct wrote:
    Can I get some help? I have a comcast account, apparantly 10C emails are not working with comcast accounts. Any suggestions?
    I've been in touch with the Ten Club over the past couple of weeks regarding the same issue. Ten Club e-mails are not received by my Comcast e-mail account. I've also contacted Comcast, but they weren't helpful. Comcast e-mail does not allow users to "whitelist" certain e-mail addresses/domains like Hotmail and other e-mail services allow. Basically, we are at the mercy of Comcast's spam filters. It's bullshit that I pay $42.95/month for Internet access and the e-mail service does not have basic tools that free e-mail services provide.

    This is the latest response I got from the Ten Club on this topic:
    "Comcast is notorious for losing our emails. If you have another email address we recommend using that one. In the meantime we’ll be sending all emails to the address currently in your account.

    Best,
    10c"

    So I am now using a Hotmail account. My Comcast e-mail used to be fine up until the last 4 or 5 months. I was never receiving any Ten Club-related e-mail, so I had to use another e-mail address.
    "I'll end up alone like I began..."

    "You need the patience of like a National Geographic photographer sitting underneath the bush in a tent, trying to get a picture of zebras fucking or something for the first time." -Eddie Vedder
  • High Fidelity 2000
    High Fidelity 2000 New Mexico USA Posts: 4,439
    Uhhhh I've got a Yahoo account, on which I have created all sorts of filters set up to make sure that any message from ten club, containing Pearl Jam, containing ticket, etc etc etc gets delivered to my inbox and not my spam folder and I didn't even get the MSG password email!!!!!!

    It's not JUST comcast, it's that Ten Club's email system, I believe, sucks. My wife and I are both members, and often I'll get an email from 10C hours before her, or she'll get it hours before me, etc. She got this last one but I didn't.

    It doesn't matter much, as I'm not able to go to the MSG shows, but if I was trying to go, or for those that did need the info, and didn't get the e-mail, well that's just wrong. I would want that fuckin' password!
    ABQ 93, Las Cruces 95, ABQ 98, Bridge School 10/30/99, Lubbock 00, ABQ 00, Denver 03, State College 03, San Diego 03, Vegas 03, PHX 03, D.C. 03, Camden 7/5/03, NYC 7/8/03 + 7/9/03, Vegas 06, San Francisco 7/15/06 + 7/16/06 + 7/18/06, Kansas City 10, [EV:ABQ 11/6/12], Chicago 13, PHX 13, Denver 14--PJ24!, Telluride 16, Chicago 8/20/16, Chicago 8/18/18, Phoenix 22, Denver 22, Vegas 5/16/24

    New Mexico Pearl Jam Fans (New Mexico, USA) on Facebook!
  • jezebeloria
    jezebeloria Posts: 600
    TheRiotAct wrote:
    Can I get some help? I have a comcast account, apparantly 10C emails are not working with comcast accounts. Any suggestions?


    I have Comcast email and get emails from them all the time...never had an issue. Got the password around noon EDT yesterday.
    PJ FANS ROCK!!!

    Finally got that "One for the Thumb"!!! Got the "Six Pack". Now we're on a "Stairway to Seven"

    Some words when spoken...can't be taken back.

    "Seeing a brick wall straight ahead and stepping on the gas." Eddie...Pittsburgh 6/23/06
  • I have Comcast email and get emails from them all the time...never had an issue. Got the password around noon EDT yesterday.
    You are having a problem with your Comcast e-mail, but you don't even realize it. You may be getting the e-mails, but you are getting them late. For example, I received the MSG presale e-mail on Monday, April 7th at 9:32 p.m. eastern time. You got the e-mail over 12 hours later.

    Give it some time, and I'm sure the Comcast server that processes your e-mail will start blocking them soon.
    "I'll end up alone like I began..."

    "You need the patience of like a National Geographic photographer sitting underneath the bush in a tent, trying to get a picture of zebras fucking or something for the first time." -Eddie Vedder
  • jezebeloria
    jezebeloria Posts: 600
    You are having a problem with your Comcast e-mail, but you don't even realize it. You may be getting the e-mails, but you are getting them late. For example, I received the MSG presale e-mail on Monday, April 7th at 9:32 p.m. eastern time. You got the e-mail over 12 hours later.

    Give it some time, and I'm sure the Comcast server that processes your e-mail will start blocking them soon.

    Possibly you are right but I am on the boards enough and also have a friend that frequents here so it really doesn't matter. Even if I got it late I still got it in time for the MSG presale.

    Doesn't the board make you change your screen name and what not if you change your email address? Thought I saw that on someone's signature line.
    PJ FANS ROCK!!!

    Finally got that "One for the Thumb"!!! Got the "Six Pack". Now we're on a "Stairway to Seven"

    Some words when spoken...can't be taken back.

    "Seeing a brick wall straight ahead and stepping on the gas." Eddie...Pittsburgh 6/23/06
  • Doesn't the board make you change your screen name and what not if you change your email address? Thought I saw that on someone's signature line.
    Your registered e-mail address with Ten Club is completely independent of this board. You just go to the "Goods" section on the main website and change your e-mail address in the profile.
    "I'll end up alone like I began..."

    "You need the patience of like a National Geographic photographer sitting underneath the bush in a tent, trying to get a picture of zebras fucking or something for the first time." -Eddie Vedder
  • jezebeloria
    jezebeloria Posts: 600
    Your registered e-mail address with Ten Club is completely independent of this board. You just go to the "Goods" section on the main website and change your e-mail address in the profile.


    Thanks! :)
    PJ FANS ROCK!!!

    Finally got that "One for the Thumb"!!! Got the "Six Pack". Now we're on a "Stairway to Seven"

    Some words when spoken...can't be taken back.

    "Seeing a brick wall straight ahead and stepping on the gas." Eddie...Pittsburgh 6/23/06