I don't know about others here, but I'm disappointed about the way this was handled. This shouldn't have felt like a 'battle' between customers and a business: you'd be hard-pressed to find a $60 vinyl release within the last five years which didn't include a digital download. I think there's a real lack of understanding from 10C about what good customer service feels like.
Look at the premise: the Vault vinyl goes on sale. Nothing is mentioned about a digital download, but the precedent has been set by the previous Vault vinyl sale which did include it.
Case A: An email goes out after all pre-orders are solidified. "Dear awesome Pearl Jam fan, thank you so much for your order! To show our appreciation, we've decided to include a digital download for you of the show. Attached is the code - please enjoy!"
Case B: The album is released on vinyl. The album is then released for digital download for $10. Fans recognize the low cost of delivering a digital download, and perceive this as a money grub from the corporation. Fans publicly criticize the corporation, who responds a week later by offering a free download code.
Case A and Case B technically produce the same result (buyers of the vinyl receive the download code), but they feel so different as a customer! I find it unlikely that this decision wasn't thought of prior to the product release, and if it was thought of, it means the band/corporation was specifically planning on not including it, in spite of what I'm sure they knew would be perceived as 'unfair' or 'poor business practice', and in spite of the relatively low cost of distributing something digitally (which I would guess the margins on the vinyl release more than cover).
When it comes to customer service, a proactive (rather than reactive) approach will always serve you better. Don't wait for shit to hit the fan to rectify a problem: pre-empt it, and just at the cusp of customer dissent, nip it in the bud by going above and beyond. Every little sign of concern from the business will be amplified in terms of how taken care of a customer feels. The old "Have a problem? Call 1-800-IDNT-CRE" mantra is no longer a sustainable way to run a business. Fix the problems before the customers find them.
'05 - TO, '06 - TO 1, '08 - NYC 1 & 2, '09 - TO, Chi 1 & 2, '10 - Buffalo, NYC 1 & 2, '11 - TO 1 & 2, Hamilton, '13 - Buffalo, Brooklyn 1 & 2, '15 - Global Citizen, '16 - TO 1 & 2, Chi 2
EV
Toronto Film Festival 9/11/2007, '08 - Toronto 1 & 2, '09 - Albany 1, '11 - Chicago 1
Really really delighted with this. Thank you Ten Club for listening (It's obviously a change of mind). Sent them a mail yesterday and the reply was a download code. I'm thankful.
I don't know about others here, but I'm disappointed about the way this was handled. This shouldn't have felt like a 'battle' between customers and a business: you'd be hard-pressed to find a $60 vinyl release within the last five years which didn't include a digital download. I think there's a real lack of understanding from 10C about what good customer service feels like.
Look at the premise: the Vault vinyl goes on sale. Nothing is mentioned about a digital download, but the precedent has been set by the previous Vault vinyl sale which did include it.
Case A: An email goes out after all pre-orders are solidified. "Dear awesome Pearl Jam fan, thank you so much for your order! To show our appreciation, we've decided to include a digital download for you of the show. Attached is the code - please enjoy!"
Case B: The album is released on vinyl. The album is then released for digital download for $10. Fans recognize the low cost of delivering a digital download, and perceive this as a money grub from the corporation. Fans publicly criticize the corporation, who responds a week later by offering a free download code.
Case A and Case B technically produce the same result (buyers of the vinyl receive the download code), but they feel so different as a customer! I find it unlikely that this decision wasn't thought of prior to the product release, and if it was thought of, it means the band/corporation was specifically planning on not including it, in spite of what I'm sure they knew would be perceived as 'unfair' or 'poor business practice', and in spite of the relatively low cost of distributing something digitally (which I would guess the margins on the vinyl release more than cover).
When it comes to customer service, a proactive (rather than reactive) approach will always serve you better. Don't wait for shit to hit the fan to rectify a problem: pre-empt it, and just at the cusp of customer dissent, nip it in the bud by going above and beyond. Every little sign of concern from the business will be amplified in terms of how taken care of a customer feels. The old "Have a problem? Call 1-800-IDNT-CRE" mantra is no longer a sustainable way to run a business. Fix the problems before the customers find them.
Benjs, will you be the spokesman for my boycott??? maybe we can get them to fix some more of the shit that goes on around here.
2000- Atlanta, GA: New Orleans, LA: Memphis, TN: Nashville, TN
2003- Raleigh, NC: Charlotte, NC: Atlanta, GA
2004- Asheville, NC (hometown show)
2006- Cincinnati, OH
2008- Columbia, SC
2009- Chicago, IL x 2 / Ed Vedder- Atlanta, GA x 2
2010- Bristow, VA
2011- Alpine Valley, WI (PJ20) x 2 / Ed Vedder- Chicago, IL
2012- Atlanta, GA
2013- Charlotte, NC
2014- Cincinnati, OH
2015- New York, NY
2016- Greenville, SC: Hampton, VA:: Columbia, SC: Raleigh, NC : Lexington, KY: Philly, PA 2: (Wrigley) Chicago, IL x 2 (holy shit): Temple of the Dog- Philly, PA
I don't know about others here, but I'm disappointed about the way this was handled. This shouldn't have felt like a 'battle' between customers and a business: you'd be hard-pressed to find a $60 vinyl release within the last five years which didn't include a digital download. I think there's a real lack of understanding from 10C about what good customer service feels like.
Look at the premise: the Vault vinyl goes on sale. Nothing is mentioned about a digital download, but the precedent has been set by the previous Vault vinyl sale which did include it.
Case A: An email goes out after all pre-orders are solidified. "Dear awesome Pearl Jam fan, thank you so much for your order! To show our appreciation, we've decided to include a digital download for you of the show. Attached is the code - please enjoy!"
Case B: The album is released on vinyl. The album is then released for digital download for $10. Fans recognize the low cost of delivering a digital download, and perceive this as a money grub from the corporation. Fans publicly criticize the corporation, who responds a week later by offering a free download code.
Case A and Case B technically produce the same result (buyers of the vinyl receive the download code), but they feel so different as a customer! I find it unlikely that this decision wasn't thought of prior to the product release, and if it was thought of, it means the band/corporation was specifically planning on not including it, in spite of what I'm sure they knew would be perceived as 'unfair' or 'poor business practice', and in spite of the relatively low cost of distributing something digitally (which I would guess the margins on the vinyl release more than cover).
When it comes to customer service, a proactive (rather than reactive) approach will always serve you better. Don't wait for shit to hit the fan to rectify a problem: pre-empt it, and just at the cusp of customer dissent, nip it in the bud by going above and beyond. Every little sign of concern from the business will be amplified in terms of how taken care of a customer feels. The old "Have a problem? Call 1-800-IDNT-CRE" mantra is no longer a sustainable way to run a business. Fix the problems before the customers find them.
i just received this email, not sure if it's legit... THANKS FOR PRE-ORDERING PEARL JAM VAULT #4 ON VINYL! The code below will allow you one free MP3 download of Pearl Jam Vault #4. Please save a secure copy of the completed files. 1. CLICK HERE to redeem your code. 2. You will need to LOGIN or REGISTER if you are a new LiveDownloads.com user. After logging in, input your unique code (below) and click REDEEM. 3. Vault #4 MP3 will be automatically added to your shopping cart for 0.00. 4. Proceed to Checkout. 5. Complete the free Checkout by clicking Submit. 6. Click Download All to start your download. YOUR MP3 DOWNLOAD CODE XXXXXXXXXX Each code is valid for ONE (1) time use to redeem at LiveDownloads.com. If you have trouble redeeming your code or completing your download please contact http://www.livedownloads.com/support.aspx Thanks for supporting Pearl Jam!
2000- Atlanta, GA: New Orleans, LA: Memphis, TN: Nashville, TN
2003- Raleigh, NC: Charlotte, NC: Atlanta, GA
2004- Asheville, NC (hometown show)
2006- Cincinnati, OH
2008- Columbia, SC
2009- Chicago, IL x 2 / Ed Vedder- Atlanta, GA x 2
2010- Bristow, VA
2011- Alpine Valley, WI (PJ20) x 2 / Ed Vedder- Chicago, IL
2012- Atlanta, GA
2013- Charlotte, NC
2014- Cincinnati, OH
2015- New York, NY
2016- Greenville, SC: Hampton, VA:: Columbia, SC: Raleigh, NC : Lexington, KY: Philly, PA 2: (Wrigley) Chicago, IL x 2 (holy shit): Temple of the Dog- Philly, PA
I don't know about others here, but I'm disappointed about the way this was handled. This shouldn't have felt like a 'battle' between customers and a business: you'd be hard-pressed to find a $60 vinyl release within the last five years which didn't include a digital download. I think there's a real lack of understanding from 10C about what good customer service feels like.
Look at the premise: the Vault vinyl goes on sale. Nothing is mentioned about a digital download, but the precedent has been set by the previous Vault vinyl sale which did include it.
Case A: An email goes out after all pre-orders are solidified. "Dear awesome Pearl Jam fan, thank you so much for your order! To show our appreciation, we've decided to include a digital download for you of the show. Attached is the code - please enjoy!"
Case B: The album is released on vinyl. The album is then released for digital download for $10. Fans recognize the low cost of delivering a digital download, and perceive this as a money grub from the corporation. Fans publicly criticize the corporation, who responds a week later by offering a free download code.
Case A and Case B technically produce the same result (buyers of the vinyl receive the download code), but they feel so different as a customer! I find it unlikely that this decision wasn't thought of prior to the product release, and if it was thought of, it means the band/corporation was specifically planning on not including it, in spite of what I'm sure they knew would be perceived as 'unfair' or 'poor business practice', and in spite of the relatively low cost of distributing something digitally (which I would guess the margins on the vinyl release more than cover).
When it comes to customer service, a proactive (rather than reactive) approach will always serve you better. Don't wait for shit to hit the fan to rectify a problem: pre-empt it, and just at the cusp of customer dissent, nip it in the bud by going above and beyond. Every little sign of concern from the business will be amplified in terms of how taken care of a customer feels. The old "Have a problem? Call 1-800-IDNT-CRE" mantra is no longer a sustainable way to run a business. Fix the problems before the customers find them.
I agree 100%. I can appreciate that they are willing to bend like this instead of stubbornly clinging to their bad decisions - that really is admirable in a pretty fucking stubborn world - but the initial decisions tend to be a little unfriendly sometimes..... And the kicker: somehow 10c fosters an attitude amongst its customers of feeling guilty for being unhappy with the bad decisions. It's genius, really. Even as I type that I can't help but feel bad about being critical. Bravo 10c.
Post edited by PJ_Soul on
With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
I don't know about others here, but I'm disappointed about the way this was handled. This shouldn't have felt like a 'battle' between customers and a business: you'd be hard-pressed to find a $60 vinyl release within the last five years which didn't include a digital download. I think there's a real lack of understanding from 10C about what good customer service feels like.
Look at the premise: the Vault vinyl goes on sale. Nothing is mentioned about a digital download, but the precedent has been set by the previous Vault vinyl sale which did include it.
Case A: An email goes out after all pre-orders are solidified. "Dear awesome Pearl Jam fan, thank you so much for your order! To show our appreciation, we've decided to include a digital download for you of the show. Attached is the code - please enjoy!"
Case B: The album is released on vinyl. The album is then released for digital download for $10. Fans recognize the low cost of delivering a digital download, and perceive this as a money grub from the corporation. Fans publicly criticize the corporation, who responds a week later by offering a free download code.
Case A and Case B technically produce the same result (buyers of the vinyl receive the download code), but they feel so different as a customer! I find it unlikely that this decision wasn't thought of prior to the product release, and if it was thought of, it means the band/corporation was specifically planning on not including it, in spite of what I'm sure they knew would be perceived as 'unfair' or 'poor business practice', and in spite of the relatively low cost of distributing something digitally (which I would guess the margins on the vinyl release more than cover).
When it comes to customer service, a proactive (rather than reactive) approach will always serve you better. Don't wait for shit to hit the fan to rectify a problem: pre-empt it, and just at the cusp of customer dissent, nip it in the bud by going above and beyond. Every little sign of concern from the business will be amplified in terms of how taken care of a customer feels. The old "Have a problem? Call 1-800-IDNT-CRE" mantra is no longer a sustainable way to run a business. Fix the problems before the customers find them.
I agree 100%. I can appreciate that theu are willing to bend like this instead of stubbornly clinging to their bad decisions - that really is admirable in a pretty fucking stubborn world - but the initial decisions tend to be a little unfriendly sometimes..... And the kicker: somehow 10c fosters an attitude amongst its customers of feeling guilty for being unhappy with the bad decisions. It's genius, really. Even as I type that I can't help but feel bad about being critical. Bravo 10c.
me too.... Santos is a very likable guy it seems I feel bad for criticizing him. seems like he is working all by himself in this huge warehouse busting his ass all day to get orders out on time for the holidays. someone get this guy a helper
2000- Atlanta, GA: New Orleans, LA: Memphis, TN: Nashville, TN
2003- Raleigh, NC: Charlotte, NC: Atlanta, GA
2004- Asheville, NC (hometown show)
2006- Cincinnati, OH
2008- Columbia, SC
2009- Chicago, IL x 2 / Ed Vedder- Atlanta, GA x 2
2010- Bristow, VA
2011- Alpine Valley, WI (PJ20) x 2 / Ed Vedder- Chicago, IL
2012- Atlanta, GA
2013- Charlotte, NC
2014- Cincinnati, OH
2015- New York, NY
2016- Greenville, SC: Hampton, VA:: Columbia, SC: Raleigh, NC : Lexington, KY: Philly, PA 2: (Wrigley) Chicago, IL x 2 (holy shit): Temple of the Dog- Philly, PA
I don't know about others here, but I'm disappointed about the way this was handled. This shouldn't have felt like a 'battle' between customers and a business: you'd be hard-pressed to find a $60 vinyl release within the last five years which didn't include a digital download. I think there's a real lack of understanding from 10C about what good customer service feels like.
Look at the premise: the Vault vinyl goes on sale. Nothing is mentioned about a digital download, but the precedent has been set by the previous Vault vinyl sale which did include it.
Case A: An email goes out after all pre-orders are solidified. "Dear awesome Pearl Jam fan, thank you so much for your order! To show our appreciation, we've decided to include a digital download for you of the show. Attached is the code - please enjoy!"
Case B: The album is released on vinyl. The album is then released for digital download for $10. Fans recognize the low cost of delivering a digital download, and perceive this as a money grub from the corporation. Fans publicly criticize the corporation, who responds a week later by offering a free download code.
Case A and Case B technically produce the same result (buyers of the vinyl receive the download code), but they feel so different as a customer! I find it unlikely that this decision wasn't thought of prior to the product release, and if it was thought of, it means the band/corporation was specifically planning on not including it, in spite of what I'm sure they knew would be perceived as 'unfair' or 'poor business practice', and in spite of the relatively low cost of distributing something digitally (which I would guess the margins on the vinyl release more than cover).
When it comes to customer service, a proactive (rather than reactive) approach will always serve you better. Don't wait for shit to hit the fan to rectify a problem: pre-empt it, and just at the cusp of customer dissent, nip it in the bud by going above and beyond. Every little sign of concern from the business will be amplified in terms of how taken care of a customer feels. The old "Have a problem? Call 1-800-IDNT-CRE" mantra is no longer a sustainable way to run a business. Fix the problems before the customers find them.
I agree 100%. I can appreciate that theu are willing to bend like this instead of stubbornly clinging to their bad decisions - that really is admirable in a pretty fucking stubborn world - but the initial decisions tend to be a little unfriendly sometimes..... And the kicker: somehow 10c fosters an attitude amongst its customers of feeling guilty for being unhappy with the bad decisions. It's genius, really. Even as I type that I can't help but feel bad about being critical. Bravo 10c.
me too.... Santos is a very likable guy it seems I feel bad for criticizing him. seems like he is working all by himself in this huge warehouse busting his ass all day to get orders out on time for the holidays. someone get this guy a helper
I don't know about others here, but I'm disappointed about the way this was handled. This shouldn't have felt like a 'battle' between customers and a business: you'd be hard-pressed to find a $60 vinyl release within the last five years which didn't include a digital download. I think there's a real lack of understanding from 10C about what good customer service feels like.
Look at the premise: the Vault vinyl goes on sale. Nothing is mentioned about a digital download, but the precedent has been set by the previous Vault vinyl sale which did include it.
Case A: An email goes out after all pre-orders are solidified. "Dear awesome Pearl Jam fan, thank you so much for your order! To show our appreciation, we've decided to include a digital download for you of the show. Attached is the code - please enjoy!"
Case B: The album is released on vinyl. The album is then released for digital download for $10. Fans recognize the low cost of delivering a digital download, and perceive this as a money grub from the corporation. Fans publicly criticize the corporation, who responds a week later by offering a free download code.
Case A and Case B technically produce the same result (buyers of the vinyl receive the download code), but they feel so different as a customer! I find it unlikely that this decision wasn't thought of prior to the product release, and if it was thought of, it means the band/corporation was specifically planning on not including it, in spite of what I'm sure they knew would be perceived as 'unfair' or 'poor business practice', and in spite of the relatively low cost of distributing something digitally (which I would guess the margins on the vinyl release more than cover).
When it comes to customer service, a proactive (rather than reactive) approach will always serve you better. Don't wait for shit to hit the fan to rectify a problem: pre-empt it, and just at the cusp of customer dissent, nip it in the bud by going above and beyond. Every little sign of concern from the business will be amplified in terms of how taken care of a customer feels. The old "Have a problem? Call 1-800-IDNT-CRE" mantra is no longer a sustainable way to run a business. Fix the problems before the customers find them.
I agree 100%. I can appreciate that theu are willing to bend like this instead of stubbornly clinging to their bad decisions - that really is admirable in a pretty fucking stubborn world - but the initial decisions tend to be a little unfriendly sometimes..... And the kicker: somehow 10c fosters an attitude amongst its customers of feeling guilty for being unhappy with the bad decisions. It's genius, really. Even as I type that I can't help but feel bad about being critical. Bravo 10c.
me too.... Santos is a very likable guy it seems I feel bad for criticizing him. seems like he is working all by himself in this huge warehouse busting his ass all day to get orders out on time for the holidays. someone get this guy a helper
2000- Atlanta, GA: New Orleans, LA: Memphis, TN: Nashville, TN
2003- Raleigh, NC: Charlotte, NC: Atlanta, GA
2004- Asheville, NC (hometown show)
2006- Cincinnati, OH
2008- Columbia, SC
2009- Chicago, IL x 2 / Ed Vedder- Atlanta, GA x 2
2010- Bristow, VA
2011- Alpine Valley, WI (PJ20) x 2 / Ed Vedder- Chicago, IL
2012- Atlanta, GA
2013- Charlotte, NC
2014- Cincinnati, OH
2015- New York, NY
2016- Greenville, SC: Hampton, VA:: Columbia, SC: Raleigh, NC : Lexington, KY: Philly, PA 2: (Wrigley) Chicago, IL x 2 (holy shit): Temple of the Dog- Philly, PA
I don't know about others here, but I'm disappointed about the way this was handled. This shouldn't have felt like a 'battle' between customers and a business: you'd be hard-pressed to find a $60 vinyl release within the last five years which didn't include a digital download. I think there's a real lack of understanding from 10C about what good customer service feels like.
Look at the premise: the Vault vinyl goes on sale. Nothing is mentioned about a digital download, but the precedent has been set by the previous Vault vinyl sale which did include it.
Case A: An email goes out after all pre-orders are solidified. "Dear awesome Pearl Jam fan, thank you so much for your order! To show our appreciation, we've decided to include a digital download for you of the show. Attached is the code - please enjoy!"
Case B: The album is released on vinyl. The album is then released for digital download for $10. Fans recognize the low cost of delivering a digital download, and perceive this as a money grub from the corporation. Fans publicly criticize the corporation, who responds a week later by offering a free download code.
Case A and Case B technically produce the same result (buyers of the vinyl receive the download code), but they feel so different as a customer! I find it unlikely that this decision wasn't thought of prior to the product release, and if it was thought of, it means the band/corporation was specifically planning on not including it, in spite of what I'm sure they knew would be perceived as 'unfair' or 'poor business practice', and in spite of the relatively low cost of distributing something digitally (which I would guess the margins on the vinyl release more than cover).
When it comes to customer service, a proactive (rather than reactive) approach will always serve you better. Don't wait for shit to hit the fan to rectify a problem: pre-empt it, and just at the cusp of customer dissent, nip it in the bud by going above and beyond. Every little sign of concern from the business will be amplified in terms of how taken care of a customer feels. The old "Have a problem? Call 1-800-IDNT-CRE" mantra is no longer a sustainable way to run a business. Fix the problems before the customers find them.
I agree 100%. I can appreciate that theu are willing to bend like this instead of stubbornly clinging to their bad decisions - that really is admirable in a pretty fucking stubborn world - but the initial decisions tend to be a little unfriendly sometimes..... And the kicker: somehow 10c fosters an attitude amongst its customers of feeling guilty for being unhappy with the bad decisions. It's genius, really. Even as I type that I can't help but feel bad about being critical. Bravo 10c.
me too.... Santos is a very likable guy it seems I feel bad for criticizing him. seems like he is working all by himself in this huge warehouse busting his ass all day to get orders out on time for the holidays. someone get this guy a helper
I've been offering to help out in the warehouse for years, but no one has taken me up on it.
So did anyone who ordered it, not get the download? I have the order in my box but never got a download today...
Maybe you just missed it? The email isn't from 10C. It's from livedownloads. I thought it was just spam for a second. Maybe your junk filter even got at it?
Post edited by PJ_Soul on
With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
So did anyone who ordered it, not get the download? I have the order in my box but never got a download today...
Maybe you just missed it? The email isn't from 10C. It's from livedownloads. I thought it was just spam for a second. Maybe your junk filter even got at it?
I've been checking my junk folder and definitely nothing
So are we strangers now? Like rock and roll and the radio?
So did anyone who ordered it, not get the download? I have the order in my box but never got a download today...
Maybe you just missed it? The email isn't from 10C. It's from livedownloads. I thought it was just spam for a second. Maybe your junk filter even got at it?
I've been checking my junk folder and definitely nothing
Oh, well I'd give it another few hours just in case it's still coming before the end of the business day, and then email 10C.
With all its sham, drudgery, and broken dreams, it is still a beautiful world. Be careful. Strive to be happy. ~ Desiderata
Comments
Look at the premise: the Vault vinyl goes on sale. Nothing is mentioned about a digital download, but the precedent has been set by the previous Vault vinyl sale which did include it.
Case A: An email goes out after all pre-orders are solidified. "Dear awesome Pearl Jam fan, thank you so much for your order! To show our appreciation, we've decided to include a digital download for you of the show. Attached is the code - please enjoy!"
Case B: The album is released on vinyl. The album is then released for digital download for $10. Fans recognize the low cost of delivering a digital download, and perceive this as a money grub from the corporation. Fans publicly criticize the corporation, who responds a week later by offering a free download code.
Case A and Case B technically produce the same result (buyers of the vinyl receive the download code), but they feel so different as a customer! I find it unlikely that this decision wasn't thought of prior to the product release, and if it was thought of, it means the band/corporation was specifically planning on not including it, in spite of what I'm sure they knew would be perceived as 'unfair' or 'poor business practice', and in spite of the relatively low cost of distributing something digitally (which I would guess the margins on the vinyl release more than cover).
When it comes to customer service, a proactive (rather than reactive) approach will always serve you better. Don't wait for shit to hit the fan to rectify a problem: pre-empt it, and just at the cusp of customer dissent, nip it in the bud by going above and beyond. Every little sign of concern from the business will be amplified in terms of how taken care of a customer feels. The old "Have a problem? Call 1-800-IDNT-CRE" mantra is no longer a sustainable way to run a business. Fix the problems before the customers find them.
EV
Toronto Film Festival 9/11/2007, '08 - Toronto 1 & 2, '09 - Albany 1, '11 - Chicago 1
will you be the spokesman for my boycott???
maybe we can get them to fix some more of the shit that goes on around here.
livefootsteps.org/user/?usr=446
1995- New Orleans, LA : New Orleans, LA
1996- Charleston, SC
1998- Atlanta, GA: Birmingham, AL: Greenville, SC: Knoxville, TN
2000- Atlanta, GA: New Orleans, LA: Memphis, TN: Nashville, TN
2003- Raleigh, NC: Charlotte, NC: Atlanta, GA
2004- Asheville, NC (hometown show)
2006- Cincinnati, OH
2008- Columbia, SC
2009- Chicago, IL x 2 / Ed Vedder- Atlanta, GA x 2
2010- Bristow, VA
2011- Alpine Valley, WI (PJ20) x 2 / Ed Vedder- Chicago, IL
2012- Atlanta, GA
2013- Charlotte, NC
2014- Cincinnati, OH
2015- New York, NY
2016- Greenville, SC: Hampton, VA:: Columbia, SC: Raleigh, NC : Lexington, KY: Philly, PA 2: (Wrigley) Chicago, IL x 2 (holy shit): Temple of the Dog- Philly, PA
2017- ED VED- Louisville, KY
2018- Chicago, IL x2, Boston, MA x2
2020- Nashville, TN
2022- Smashville
2023- Austin, TX x2
2024- Baltimore
Nashville-03
Chicago-07
E.V. Milwaukee-08
Chicago 1 & 2-09
Alpine Valley 1 & 2-11
Wrigley-13
St. Paul-14
Milwaukee-14
Denver-22
St. Paul 1 & 2 - 23
"...I changed by not changing at all..."
THANKS FOR PRE-ORDERING PEARL JAM VAULT #4 ON VINYL!
The code below will allow you one free MP3 download of Pearl Jam Vault #4. Please save a secure copy of the completed files.
1. CLICK HERE to redeem your code.
2. You will need to LOGIN or REGISTER if you are a new LiveDownloads.com user. After logging in, input your unique code (below) and click REDEEM.
3. Vault #4 MP3 will be automatically added to your shopping cart for 0.00.
4. Proceed to Checkout.
5. Complete the free Checkout by clicking Submit.
6. Click Download All to start your download.
YOUR MP3 DOWNLOAD CODE
XXXXXXXXXX
Each code is valid for ONE (1) time use to redeem at LiveDownloads.com.
If you have trouble redeeming your code or completing your download please contact http://www.livedownloads.com/support.aspx
Thanks for supporting Pearl Jam!
Anyone else receive it??
"...I changed by not changing at all..."
POWER TO THE PEOPLE
POWER TO THE PEOPLE
POWER TO THE PEOPLE, RIGHT ON!!!
I guess they listened to all of us bitchy whiners.
livefootsteps.org/user/?usr=446
1995- New Orleans, LA : New Orleans, LA
1996- Charleston, SC
1998- Atlanta, GA: Birmingham, AL: Greenville, SC: Knoxville, TN
2000- Atlanta, GA: New Orleans, LA: Memphis, TN: Nashville, TN
2003- Raleigh, NC: Charlotte, NC: Atlanta, GA
2004- Asheville, NC (hometown show)
2006- Cincinnati, OH
2008- Columbia, SC
2009- Chicago, IL x 2 / Ed Vedder- Atlanta, GA x 2
2010- Bristow, VA
2011- Alpine Valley, WI (PJ20) x 2 / Ed Vedder- Chicago, IL
2012- Atlanta, GA
2013- Charlotte, NC
2014- Cincinnati, OH
2015- New York, NY
2016- Greenville, SC: Hampton, VA:: Columbia, SC: Raleigh, NC : Lexington, KY: Philly, PA 2: (Wrigley) Chicago, IL x 2 (holy shit): Temple of the Dog- Philly, PA
2017- ED VED- Louisville, KY
2018- Chicago, IL x2, Boston, MA x2
2020- Nashville, TN
2022- Smashville
2023- Austin, TX x2
2024- Baltimore
Happy Holidays!!!!
Santos is a very likable guy it seems
I feel bad for criticizing him.
seems like he is working all by himself in this huge warehouse
busting his ass all day to get orders out on time for the holidays.
someone get this guy a helper
livefootsteps.org/user/?usr=446
1995- New Orleans, LA : New Orleans, LA
1996- Charleston, SC
1998- Atlanta, GA: Birmingham, AL: Greenville, SC: Knoxville, TN
2000- Atlanta, GA: New Orleans, LA: Memphis, TN: Nashville, TN
2003- Raleigh, NC: Charlotte, NC: Atlanta, GA
2004- Asheville, NC (hometown show)
2006- Cincinnati, OH
2008- Columbia, SC
2009- Chicago, IL x 2 / Ed Vedder- Atlanta, GA x 2
2010- Bristow, VA
2011- Alpine Valley, WI (PJ20) x 2 / Ed Vedder- Chicago, IL
2012- Atlanta, GA
2013- Charlotte, NC
2014- Cincinnati, OH
2015- New York, NY
2016- Greenville, SC: Hampton, VA:: Columbia, SC: Raleigh, NC : Lexington, KY: Philly, PA 2: (Wrigley) Chicago, IL x 2 (holy shit): Temple of the Dog- Philly, PA
2017- ED VED- Louisville, KY
2018- Chicago, IL x2, Boston, MA x2
2020- Nashville, TN
2022- Smashville
2023- Austin, TX x2
2024- Baltimore
hot saki
livefootsteps.org/user/?usr=446
1995- New Orleans, LA : New Orleans, LA
1996- Charleston, SC
1998- Atlanta, GA: Birmingham, AL: Greenville, SC: Knoxville, TN
2000- Atlanta, GA: New Orleans, LA: Memphis, TN: Nashville, TN
2003- Raleigh, NC: Charlotte, NC: Atlanta, GA
2004- Asheville, NC (hometown show)
2006- Cincinnati, OH
2008- Columbia, SC
2009- Chicago, IL x 2 / Ed Vedder- Atlanta, GA x 2
2010- Bristow, VA
2011- Alpine Valley, WI (PJ20) x 2 / Ed Vedder- Chicago, IL
2012- Atlanta, GA
2013- Charlotte, NC
2014- Cincinnati, OH
2015- New York, NY
2016- Greenville, SC: Hampton, VA:: Columbia, SC: Raleigh, NC : Lexington, KY: Philly, PA 2: (Wrigley) Chicago, IL x 2 (holy shit): Temple of the Dog- Philly, PA
2017- ED VED- Louisville, KY
2018- Chicago, IL x2, Boston, MA x2
2020- Nashville, TN
2022- Smashville
2023- Austin, TX x2
2024- Baltimore