European Online Merch Store

nickburrows14

Rage Against The Machine have a European online store too. Shirt £15, shipping £2.76

pdalowsky

Nugs marked the value down. I understand tenclub cannot do that now due to the shipping handler they have

boyo79

Popmartijn said:

boyo79 said:

Even with a European store the prices would still be affected by customs because the items are coming from outside Europe in the first place. If the product is made in the US (for example) it still needs to get to Europe whether its a European store or direct to each customer. Either way customs gets involved.

Sure, but the charges would be much lower. Now we have to pay 20% on the declared value plus 12 euro administration costs. In the case of a European store importing goods from outside Europe, the customs charges are on the wholesale price (let's just assume that's half of the retail price) and the administration costs can be divided over a much larger quantity. So the price difference will be much lower.

The customs charges aren't Ten Club's problems though. There is very little they can do about that. They could mark the prices down on the customs form but if that item then goes missing they can only declare for that lower value and then they are out of pocket. Totally understand it from their point of view.

If there was a European store it'd be likely any goods imported from outside the EU would retail higher to cover the customs charges the company would receive. This was why the Soundgarden RSD box this year was so expensive in the UK because the stores were getting hit by customs and adding the charge to the item when onsale.

To be honest the way I approach it is if the item is more than $25 I'll know to expect a customs charge in the UK. If I don't get the charge it's a bonus (didn't get a charge on the Lincoln poster for example).

nickburrows14

My point is that a lot if not most bands do it. It must be possible.
Maybe if it was ever going to be done it would've happened by now. Would be nice if someone at ten club looked into it.

pdalowsky

The thing about the value being marked low - and that meaning that they cannot recover the value, is that correct? Wouldn't there need to be insurance on the parcel to be able to recover lost items?

nickburrows14

pdalowsky said:

The thing about the value being marked low - and that meaning that they cannot recover the value, is that correct? Wouldn't there need to be insurance on the parcel to be able to recover lost items?

Surely if that were true they could put the cost price?

boyo79

nickburrows14 said:

My point is that a lot if not most bands do it. It must be possible.
Maybe if it was ever going to be done it would've happened by now. Would be nice if someone at ten club looked into it.

I think a lot of other bands outsource their merch and that can enable a Euro store. PJ like to keep it in-house.

pdalowsky

nickburrows14 said:

pdalowsky said:

The thing about the value being marked low - and that meaning that they cannot recover the value, is that correct? Wouldn't there need to be insurance on the parcel to be able to recover lost items?

Surely if that were true they could put the cost price?

true, but if items are automatically insured by their declared value why would anyone ever pay for insuring and tracking.....

then we get into the realms here of second guessing too much without any idea how they work these things or their protocols and why they do it like they do.

nickburrows14

pdalowsky said:

nickburrows14 said:

pdalowsky said:

The thing about the value being marked low - and that meaning that they cannot recover the value, is that correct? Wouldn't there need to be insurance on the parcel to be able to recover lost items?

Surely if that were true they could put the cost price?

true, but if items are automatically insured by their declared value why would anyone ever pay for insuring and tracking.....

then we get into the realms here of second guessing too much without any idea how they work these things or their protocols and why they do it like they do.

That's why a European store makes sense.

danny

excellent point

savegringo

boyo79 said:

I think a lot of other bands outsource their merch and that can enable a Euro store. PJ like to keep it in-house.

They just outsourced the shipping / packaging to UK customers of Vault #4 to a logistics company before the vinyl hit US shores. Why not set up a proper Euro outpost of 10C instead? Obviously this will lead to some additional costs (second warehousing, staffing) and don't forget that it would likely mean orders would need to have local VAT added. It really depends if European orders increase because we're not having to budget so much for shipping (and potentially customs) charges.

boyo79

savegringo said:

boyo79 said:

I think a lot of other bands outsource their merch and that can enable a Euro store. PJ like to keep it in-house.

They just outsourced the shipping / packaging to UK customers of Vault #4 to a logistics company before the vinyl hit US shores. Why not set up a proper Euro outpost of 10C instead? Obviously this will lead to some additional costs (second warehousing, staffing) and don't forget that it would likely mean orders would need to have local VAT added. It really depends if European orders increase because we're not having to budget so much for shipping (and potentially customs) charges.

It seems the Vault vinyl releases are one-offs. I got Vault 3 delivered the same way as Vault 4 though I know some Euro orders were delivered from the US last year. But in terms of general merch PJ keep it in-house it seems.

rock4ever

tino_11 said:

That $38 shipping charge is looking ever more ridiculous. Sure the vinyl will be awesome but still feeling a bit screwed over.

agreed its a fucking joke that cost to get it here to the UK, even with a royal mail mail sticker on it!!!!!

marilor

=D> very good idea ! :-bd