Received my replacement vinyl today. It sounds great. Zero issues. Took 1 week from the initial email to when I received the replacement. Very happy that it was resolved quickly!
6/29/98 Chicago-United Center
6/18/03 Chicago-United Center
5/17/06 Chicago-United Center
7/19/13 Chicago-Wrigley Field
10/11/13 Pittsburgh-Consol Energy Center
10/17/14 Moline-IWireless Center (No Code)
10/20/14 Milwaukee-Bradley center (Yield)
4/26/16 Lexington-Rupp Arena
8/20/16 Chicago-Wrigley Field
8/22/16 Chicago-Wrigley Field 8/18/18 Chicago-Wrigley Field 8/20/18 Chicago-Wrigley Field 9/5/23 Chicago-United Center 9/7/23 Chicago-United Center 8/29/23 Chicago-Wrigley Field 8/31/23 Chicago-Wrigley Field
Did you receive a notification the request was received/sent tracking?
Nope. I emailed the e-mail address and I got a reply asking for my shipping address. I gave that and that was all I had heard. Wasn't asked for proof of purchase or anything. The replacement just arrived yesterday. I only received a replacement vinyl as that was all that I had an issue with. It is in a generic sleeve.
I received my replacement today as well. I e-mailed about a replacement the first day they said to, and this monday I got an e-mail saying it would ship out soon, and it arrived UPS today. Haven't spun it yet. I'll wait until the weekend when I can sit down and really enjoy it.
It was a pretty painless replacement process, and really fast considering the amount of people they have to deal with. Thanks to everyone involved with the process!
So has anyone who's got a pristine replacement also heard a good first pressing? Are the replacements just hands down better all over than even the best first pressings in terms of sound/volume/intrument levels etc?
Am awaiting delivery of my 10C vinyl, hoping I get a good pressing but guessing if I do I'll always be wondering if it could have actually been better...
Terrible bonus digital content for fan club members? That's a paddlin'
So has anyone who's got a pristine replacement also heard a good first pressing? Are the replacements just hands down better all over than even the best first pressings in terms of sound/volume/intrument levels etc?
Am awaiting delivery of my 10C vinyl, hoping I get a good pressing but guessing if I do I'll always be wondering if it could have actually been better...
It wasn't as much about the pressing as it was the glue across the first half. And the waves in the vinyl. So maybe part in the pressing and part in a sloppy factory.
I received my replacement yesterday. Then today another replacement showed up. Now I have 3. Funny thing is I mentioned that my jacket had a tear in the email and they only sent the record in the generic sleeve. So I emailed them again asking for a new jacket if possible. I might have a couple extra records here soon, and an extra bad pressing...we'll see.
Comments
Ed Solo: 17-Louisville
Arrived in a corrogated outer record mailer, inside was a black cardboard outer sleeve, with a plastic lined white paper sleeve inside.
vinyl is flawless, and flat (not warped).
great customer service on both companies' parts. 10 club and Umusic.
Thanks to whomever made this as easy as it was considering the shitty situation.
6/18/03 Chicago-United Center
5/17/06 Chicago-United Center
7/19/13 Chicago-Wrigley Field
10/11/13 Pittsburgh-Consol Energy Center
10/17/14 Moline-IWireless Center (No Code)
10/20/14 Milwaukee-Bradley center (Yield)
4/26/16 Lexington-Rupp Arena
8/20/16 Chicago-Wrigley Field
8/22/16 Chicago-Wrigley Field
8/18/18 Chicago-Wrigley Field
8/20/18 Chicago-Wrigley Field
9/5/23 Chicago-United Center
9/7/23 Chicago-United Center
8/29/23 Chicago-Wrigley Field
8/31/23 Chicago-Wrigley Field
It was a pretty painless replacement process, and really fast considering the amount of people they have to deal with. Thanks to everyone involved with the process!
Am awaiting delivery of my 10C vinyl, hoping I get a good pressing but guessing if I do I'll always be wondering if it could have actually been better...
That said my replacement sounds AMAZING!
same as old son this is getting silly
same as old son this is getting silly
Let's Just Pop a Few Yards of Bubble Wrap and Call It a Day!
Don't Die Wondering
what he said
Werchter/A'dam1/Werchter/EVA'dam2/EVLondon1/Portland/Spokane/Calgary/Vancouver/
Seattle
Longtime ghost
man, that sucks. if my original weren't so fucked up, I'd send it to you guys. hope you get to spin it soon!
www.cluthelee.com
www.cluthe.com