Well, I just received the full refund on the Mother Love Bone purple 2LP vinyl set from What Records. That's fantastic!!
I pretty much get a slip in my mail box to pick up items @ the local Canada Post center, that don't fit the mail box.
I received a very sarcastic 2 line email from Tim just a few moments ago after sending a threat to dispute my order with pay pal. He basically said, "if you are spending $100 on a package, wouldn't it be smart to spend just a little more on tracking?" Seems like extremely bad customer service to me. now i am just angry AND i don't have the vinyls i ordered.
i am sorry they refunded you! now you don't have one either!!!
Buyer Beware of What Records!
On the other hand, why didn't you pay for tracking? He can't control waht happens once he's sent it out (and for sure he sent it out). It's only a small operation (I think?) so refunding just a few lost packages could make a big difference.
For packages shipped to Canada, there is only one shipping option. For example ..
They still have the Mother Love Bone black vinyl for sale. £19.99
To ship to Canada, there is only 1 option. £12.50
They have though ...
Delivery Insurance*
Yes, + £5.30 extra
signature requise / Unterschrift erfordert / la firma requirió / la firma ha richiesto
If you do not choose a signature we cannot track your package and cannot help locate missing packages.
...
I had placed orders many times before with What Records. Pearl Jam's Live Broadcast, Mad Season, Live on Ten Legs etc.. All these vinyls that I have received, all came with tracking numbers. If I wasn't at home, I was left a slip from Canada Post to pick them up at the post office. They would scan the bar code & I would have to sign to pick up the item. They would never leave these vinyls at my door. None of these orders did I ever choose the Yes, + £5.30 extra.
Not many folks post on the boards. I have posted this on my Facebook & Twitter pages, where many friends also haven't received the purple vinyl from What Records yet. All waiting for reply's back from Tim for refunds. I thought I was the only one waiting. karicorbitt was the 2nd one here on the message board right after me that haven't received it.
On the other hand, why didn't you pay for tracking? He can't control waht happens once he's sent it out (and for sure he sent it out). It's only a small operation (I think?) so refunding just a few lost packages could make a big difference.
For packages shipped to Canada, there is only one shipping option. For example ..
They still have the Mother Love Bone black vinyl for sale. £19.99
To ship to Canada, there is only 1 option. £12.50
They have though ...
Delivery Insurance*
Yes, + £5.30 extra
signature requise / Unterschrift erfordert / la firma requirió / la firma ha richiesto
If you do not choose a signature we cannot track your package and cannot help locate missing packages.
same thing, right? So if you didn't choose insurance (without insurance can't track) why would you expect What Records to refund? If you did choose insurance, then they should definitely help with tracking or a refund.
Attention winners of the Mother Love Bone coasters, tag yourself in this collage and send us a message at <!-- e --><a href="mailto:win@musiconvinyl.com">win@musiconvinyl.com</a><!-- e -->. We'll handle things from there!
Comments
For packages shipped to Canada, there is only one shipping option. For example ..
They still have the Mother Love Bone black vinyl for sale. £19.99
To ship to Canada, there is only 1 option. £12.50
They have though ...
Delivery Insurance*
Yes, + £5.30 extra
signature requise / Unterschrift erfordert / la firma requirió / la firma ha richiesto
If you do not choose a signature we cannot track your package and cannot help locate missing packages.
...
I had placed orders many times before with What Records. Pearl Jam's Live Broadcast, Mad Season, Live on Ten Legs etc.. All these vinyls that I have received, all came with tracking numbers. If I wasn't at home, I was left a slip from Canada Post to pick them up at the post office. They would scan the bar code & I would have to sign to pick up the item. They would never leave these vinyls at my door. None of these orders did I ever choose the Yes, + £5.30 extra.
Not many folks post on the boards. I have posted this on my Facebook & Twitter pages, where many friends also haven't received the purple vinyl from What Records yet. All waiting for reply's back from Tim for refunds. I thought I was the only one waiting. karicorbitt was the 2nd one here on the message board right after me that haven't received it.
https://www.facebook.com/musiconvinyl
Attention winners of the Mother Love Bone coasters, tag yourself in this collage and send us a message at <!-- e --><a href="mailto:win@musiconvinyl.com">win@musiconvinyl.com</a><!-- e -->. We'll handle things from there!