Let Your Voice Be Heard

BrandiM

Catmeyer71 said:

ecdanc said:

Catmeyer71 said:

MP109216 said:

This is the beginning of the end my friend. It felt super slimy using Ticketmaster for a 10c presale.

At least you got to use it.  For some reason, it didn't even register my code!  I did what every good 10C fan did and threw my hat in the proverbial ring and Ticketmaster told me that I didn't do it.  

This is obviously the real reason why the Doomsday Clock moved under two minutes...GRRRRRR

What went wrong? There was no code to register for the VF sale. 

I literally have no idea what went wrong honestly.  I got the 10C email and did everything that I was supposed to do, didn't get lottery...no biggie. I kept reading that other folks were getting this email and that email, but I'm getting nuthin.  No biggie, in almost 30 years I've never had any issue grabbing a PJ ticket, and I got one.  Oh, it's a crap seat for sure but it's mine, all mine. muwhahaaa...it's all over and done now and I'm sure the second leg will be so much better. *cross fingers*

Ha! I hear ya! I’m behind the stage in 206. Lol!

Catmeyer71

BrandiM said:

Catmeyer71 said:

ecdanc said:

Catmeyer71 said:

MP109216 said:

This is the beginning of the end my friend. It felt super slimy using Ticketmaster for a 10c presale.

At least you got to use it.  For some reason, it didn't even register my code!  I did what every good 10C fan did and threw my hat in the proverbial ring and Ticketmaster told me that I didn't do it.  

This is obviously the real reason why the Doomsday Clock moved under two minutes...GRRRRRR

What went wrong? There was no code to register for the VF sale. 

I literally have no idea what went wrong honestly.  I got the 10C email and did everything that I was supposed to do, didn't get lottery...no biggie. I kept reading that other folks were getting this email and that email, but I'm getting nuthin.  No biggie, in almost 30 years I've never had any issue grabbing a PJ ticket, and I got one.  Oh, it's a crap seat for sure but it's mine, all mine. muwhahaaa...it's all over and done now and I'm sure the second leg will be so much better. *cross fingers*

Ha! I hear ya! I’m behind the stage in 206. Lol!

I'm in 209! Row C!  bwhahaaaa!!!!!  

herogroundzero

the dude's heard. progress has been made.  TY

good times got better

Tiz10

Has the Ten Club ever considered updating member numbers to reflect the actual/current positions? With members failing to renew and/or lapses between memberships happening everyday I'm sure, I think it would be neat to see our member numbers lower with each consecutive renewal confirmation. 

ana_in_dc

Just wanted to share that I've been a 10C member for almost 25 years, was really excited for this tour, especially when I saw that for the first time in ~7 years Pearl Jam be playing somewhere local to me (I'm in the DC metro area). Imagine my sadness & disappointment to get shut out not only of fan club tickets, but Ticketmaster as well, which seemed to sell out in roughly a nanosecond. I'm going to keep trying, but the odds don't look good. I hope there will be another leg or other shows added at some point for their tour, somewhere I can travel to that's less than a 3 hour plane ride. But there's part of me wondering how this happened & how many other 10C members out there also had something similar happen to them this tour. Is this just terrible luck, or something wrong with the process? Thanks for listening.

epie

Similar feeling as above.  Frustrating to be shut out of 10c lottery for MSG tickets which are was only show I could enter lottery for and seeing them sold on secondary markets for $1000s.  It’s a bummer.

demonscars

Similar to the above posts, very frustrated about getting shutout as a very long time fan not being able to attend my own hometown show. And there’s not even going to be a fan 2 fan sale for it? Just scalpers? And it’s rough to see so many people going to so many shows and not be able to go to the one. And it seems like from the beginning of this thread people have agreed for some hometown sort of preference. I know some are against it, and I love having fans from all over, but a lot of us work, can’t go to shows that require any real travel because of that or other obligations. 

I know it’s a tough thing to do and there will
never be a way to make everyone  happy so thanks for all you guys do. 

LS25120

ana_in_dc said:

Just wanted to share that I've been a 10C member for almost 25 years, was really excited for this tour, especially when I saw that for the first time in ~7 years Pearl Jam be playing somewhere local to me (I'm in the DC metro area). Imagine my sadness & disappointment to get shut out not only of fan club tickets, but Ticketmaster as well, which seemed to sell out in roughly a nanosecond. I'm going to keep trying, but the odds don't look good. I hope there will be another leg or other shows added at some point for their tour, somewhere I can travel to that's less than a 3 hour plane ride. But there's part of me wondering how this happened & how many other 10C members out there also had something similar happen to them this tour. Is this just terrible luck, or something wrong with the process? Thanks for listening.

I'm in the same boat! Live 25 minutes from Baltimore, been in the fan club for 23 years. First time I couldn't get tix to a local show. So disappointed. I'm shocked really. Never expected that to happen.

Veddernarian

Ticket process was great for me.  I saw a lot of complaints but for me, it was everything as advertised.  Thanks for that.  My comment is about the seating.  I'll be at LA-2, rear floor.  I remember the big conversations in 2003/2004 about people preferring up-the-sides over rear-floor.  I'm not very tall so back in 2003, I couldn't see except the top of the band's heads.  In later years in LA, I got Stone's side, up the side maybe 15 rows.  That was so much better.  In LA, Sec J mid-rear floor I doubt if I'll be able to see.  I'm not asking for new seats.  What I'm asking in this "voice be heard" is for up-the-side seat assignments rather than mid-rear floor.  Thanks for all you do, and for your consideration in the future. 

penny lane2

My husband and I have no way to get our tenclub issued tickets. Our email provider comcast apparently blocks it. It's not in spam. I confirmed with ticketstoday who work for Ticketmaster who is fulfilling for tenclub. That's too many people trying to handle tickets imo. I called tenclubsupport number that goes to ticketstoday, not tenclub. They told me they were not ticketmaster but a company hired by ticketmaster called ticketstoday. The ticketstoday rep was pretty uninformed on how the tickets even worked. They dont know how to get us our tickets as they tried sending so it appears done on their end. Ticketmaster cant help as I have to claim them first through ticketstoday email. We have paid for them. Its pretty frustrating when they said they dont know what to do. I've never experienced difficulties obtaining my paid tickets before from any band. If there is another number to call where I can settle this please inform. 

whitepants

Tiz10 said:

Has the Ten Club ever considered updating member numbers to reflect the actual/current positions? With members failing to renew and/or lapses between memberships happening everyday I'm sure, I think it would be neat to see our member numbers lower with each consecutive renewal confirmation. 

The member number is like a social security number, it won't change. Once people fall off, that number won't be used again. If 10C were to employ your suggestion, we all would get new numbers each year and that would cause confusion. 

whitepants

penny lane2 said:

My husband and I have no way to get our tenclub issued tickets. Our email provider comcast apparently blocks it. It's not in spam. I confirmed with ticketstoday who work for Ticketmaster who is fulfilling for tenclub. That's too many people trying to handle tickets imo. I called tenclubsupport number that goes to ticketstoday, not tenclub. They told me they were not ticketmaster but a company hired by ticketmaster called ticketstoday. The ticketstoday rep was pretty uninformed on how the tickets even worked. They dont know how to get us our tickets as they tried sending so it appears done on their end. Ticketmaster cant help as I have to claim them first through ticketstoday email. We have paid for them. Its pretty frustrating when they said they dont know what to do. I've never experienced difficulties obtaining my paid tickets before from any band. If there is another number to call where I can settle this please inform. 

You should always have at least a gmail account to prevent such problems.

Of The Aggie

whitepants said:

penny lane2 said:

My husband and I have no way to get our tenclub issued tickets. Our email provider comcast apparently blocks it. It's not in spam. I confirmed with ticketstoday who work for Ticketmaster who is fulfilling for tenclub. That's too many people trying to handle tickets imo. I called tenclubsupport number that goes to ticketstoday, not tenclub. They told me they were not ticketmaster but a company hired by ticketmaster called ticketstoday. The ticketstoday rep was pretty uninformed on how the tickets even worked. They dont know how to get us our tickets as they tried sending so it appears done on their end. Ticketmaster cant help as I have to claim them first through ticketstoday email. We have paid for them. Its pretty frustrating when they said they dont know what to do. I've never experienced difficulties obtaining my paid tickets before from any band. If there is another number to call where I can settle this please inform. 

You should always have at least a gmail account to prevent such problems.

If you feel Comcast is blocking the email, you need to contact Comcast to resolve the issue.

Veddernarian

Would be great if one of the Analog membership level benefits could be first-to-ship.  For example, on an album release like Gigaton, when the CD's/Vinyl are being handed to the shipper (mail innovations), it would be nice if the Analog orders went first, then the regular orders.  I think this year went by zipcode, 0-3xxxx on 03/20 and 4-9xxxx on 3/23.  My assertion would be Analog + 0-3xxxx first and then 4-9xxxx.  Like when traveling, if you pay extra, you get to sit in the Admiral's club, or extra for 1st or business class, you board first.   

mpedone

Disregard my earlier rambling here. It was a venting of some stress. I have no idea what's going on with my order, but it doesn't really matter.

stuckinline

I would like to thank the guys for Gigatron!!! The album is very much appreciated during these challenging times.
Hope all is well.
Stay safe.

Pap

10C please bring the Gigaton merch over to the UK/EU shop. Thank you.

mikethek1

LS25120 said:

ana_in_dc said:

Just wanted to share that I've been a 10C member for almost 25 years, was really excited for this tour, especially when I saw that for the first time in ~7 years Pearl Jam be playing somewhere local to me (I'm in the DC metro area). Imagine my sadness & disappointment to get shut out not only of fan club tickets, but Ticketmaster as well, which seemed to sell out in roughly a nanosecond. I'm going to keep trying, but the odds don't look good. I hope there will be another leg or other shows added at some point for their tour, somewhere I can travel to that's less than a 3 hour plane ride. But there's part of me wondering how this happened & how many other 10C members out there also had something similar happen to them this tour. Is this just terrible luck, or something wrong with the process? Thanks for listening.

I'm in the same boat! Live 25 minutes from Baltimore, been in the fan club for 23 years. First time I couldn't get tix to a local show. So disappointed. I'm shocked really. Never expected that to happen.

I also have to agree that this was a really disappointing fan experience after also being in the club for 25 years and getting a rejection notice for tickets in my home town of Baltimore. After reviewing many of the posts a lot of long time 10c fans also did not get tickets. Suggestion to go back to the prior 10c process versus having Ticketmaster "randomly" select them. Thanks for listening!

mpedone

mikethek1 said:

LS25120 said:

ana_in_dc said:

Just wanted to share that I've been a 10C member for almost 25 years, was really excited for this tour, especially when I saw that for the first time in ~7 years Pearl Jam be playing somewhere local to me (I'm in the DC metro area). Imagine my sadness & disappointment to get shut out not only of fan club tickets, but Ticketmaster as well, which seemed to sell out in roughly a nanosecond. I'm going to keep trying, but the odds don't look good. I hope there will be another leg or other shows added at some point for their tour, somewhere I can travel to that's less than a 3 hour plane ride. But there's part of me wondering how this happened & how many other 10C members out there also had something similar happen to them this tour. Is this just terrible luck, or something wrong with the process? Thanks for listening.

I'm in the same boat! Live 25 minutes from Baltimore, been in the fan club for 23 years. First time I couldn't get tix to a local show. So disappointed. I'm shocked really. Never expected that to happen.

I also have to agree that this was a really disappointing fan experience after also being in the club for 25 years and getting a rejection notice for tickets in my home town of Baltimore. After reviewing many of the posts a lot of long time 10c fans also did not get tickets. Suggestion to go back to the prior 10c process versus having Ticketmaster "randomly" select them. Thanks for listening!

Baltimore is an easy trip for a massive chunk of the Northeast (either an easy drive or an even easier plane flight), ESPECIALLY for a show on Saturday. Royal Farms is a smaller venue, so there were probably fewer seats allocated to the 10 Club than any other show on that leg. Anyone who actually GOT tickets through the lottery should feel INCREDIBLY lucky.

My only issue with this lottery is that I don't think the "odds" they displayed were anywhere close to accurate.

pjsteelerfan

mpedone said:

mikethek1 said:

LS25120 said:

ana_in_dc said:

Just wanted to share that I've been a 10C member for almost 25 years, was really excited for this tour, especially when I saw that for the first time in ~7 years Pearl Jam be playing somewhere local to me (I'm in the DC metro area). Imagine my sadness & disappointment to get shut out not only of fan club tickets, but Ticketmaster as well, which seemed to sell out in roughly a nanosecond. I'm going to keep trying, but the odds don't look good. I hope there will be another leg or other shows added at some point for their tour, somewhere I can travel to that's less than a 3 hour plane ride. But there's part of me wondering how this happened & how many other 10C members out there also had something similar happen to them this tour. Is this just terrible luck, or something wrong with the process? Thanks for listening.

I'm in the same boat! Live 25 minutes from Baltimore, been in the fan club for 23 years. First time I couldn't get tix to a local show. So disappointed. I'm shocked really. Never expected that to happen.

I also have to agree that this was a really disappointing fan experience after also being in the club for 25 years and getting a rejection notice for tickets in my home town of Baltimore. After reviewing many of the posts a lot of long time 10c fans also did not get tickets. Suggestion to go back to the prior 10c process versus having Ticketmaster "randomly" select them. Thanks for listening!

Baltimore is an easy trip for a massive chunk of the Northeast (either an easy drive or an even easier plane flight), ESPECIALLY for a show on Saturday. Royal Farms is a smaller venue, so there were probably fewer seats allocated to the 10 Club than any other show on that leg. Anyone who actually GOT tickets through the lottery should feel INCREDIBLY lucky.

My only issue with this lottery is that I don't think the "odds" they displayed were anywhere close to accurate.

The only reason Baltimore was so bad is they only played 2 shows in the Northeast, and on a weekend to make it even worse. If it was a normal tour, it would not have been nearly as bad. Likely just to make sure they hit the NY market with a new album.  Also, you should not have been allowed to use a 1st priority choice on both Canadian and US shows, it should have all been one pot.