Let Your Voice Be Heard

jjflash

lolobugg said:

Please consider doing a poster pre-sale for fan club members for the Wrigley and Fenway shows.
here is a link to the petition we have going.

http://community.pearljam.com/discussion/250521/petition-for-online-wrigley-poster-pre-order#latest

+1 #beattheheat #enjoythecity #prepartyblitz

TimoRitzen

DischordVision said:

guy I know w/ Warner Bros. says TMR show tonight will be Third Man vault package w/ discount to 10C members!!

Got the e-mail indeed and I`ve just placed my order. It`s great to see that for this TMR worked together with 10C and made this available for 10C members so that you don`t have to get a subscription. This set sounds like a real gem and is going to be a wonderful addition to any PJ collection, can`t wait to get it (although the customs fees are going to be insane wich indeed would be nice if 10C could do something about that in the future)

TimoRitzen

On a very different note, though. I was just putting in my pre-order for the new vault vinyl set. How is it possbile that shipping it to The Netherlands went up well over $ 7,- compared to the previous vault vinyl set?? total shipping is now $ 37,49, making the total order price $ 87,49!!!!!! that is totally insane, 10C. You really need to do something about this and quick, too.

Sprunkn7

I'm sick of losing.

javis el errante

I've just remembered that I never got the 2014 10C gift, poster sucks, but still, I didn't get it...

CK150886 said:

PJ_Soul

I know it's been mentioned a ton of times already, but just a reminder: A LOT of people would really appreciate it if 10C would sell single tickets as well as pairs, and it would make things a lot more fair too.

cutz

PJ_Soul said:

I know it's been mentioned a ton of times already, but just a reminder: A LOT of people would really appreciate it if 10C would sell single tickets as well as pairs, and it would make things a lot more fair too.

YES, this right here.

melpu

Another plea to limit the first go round of tour lotteries to one pair per member. Thanks for listening.

AfghanTwilight

TimoRitzen said:

On a very different note, though. I was just putting in my pre-order for the new vault vinyl set. How is it possbile that shipping it to The Netherlands went up well over $ 7,- compared to the previous vault vinyl set?? total shipping is now $ 37,49, making the total order price $ 87,49!!!!!! that is totally insane, 10C. You really need to do something about this and quick, too.

That's ridiculous! I'd almost suggest you go the trade route rather than bow to those fees.

SOLAT319

Would love to see pay-per-view live coverage of shows. I know I wouldn't be the only fan who'd get super excited about that and wouldn't mind paying for them.

dimitrispearljam

Hope every time u change the site we dont have pro as we have again now
Cant log in either in forum or website from pc...
Finally i did from mobile so i can post this

seykooooah

dimitrispearljam said:

Hope every time u change the site we dont have pro as we have again now
Cant log in either in forum or website from pc...
Finally i did from mobile so i can post this

In the morning I had same problem but now it seems Ok.

jeffbr

dimitrispearljam said:

Hope every time u change the site we dont have pro as we have again now
Cant log in either in forum or website from pc...
Finally i did from mobile so i can post this

It happened last time there was a major update as well. They tend to do about 80% - 90% of the work and then go live. Their IT guys half-ass the work, and let the users be the testers. Break/fix.

PJ_Soul

jeffbr said:

dimitrispearljam said:

Hope every time u change the site we dont have pro as we have again now
Cant log in either in forum or website from pc...
Finally i did from mobile so i can post this

It happened last time there was a major update as well. They tend to do about 80% - 90% of the work and then go live. Their IT guys half-ass the work, and let the users be the testers. Break/fix.

Yeah, that is how it goes. We are the testers..... They really should at least call it "beta". I think that would have a positive psychological impact on everyone as they help 10C work out the kinks, lol. I work in online education, and when we come up with new systems or introduce new technologies or interfaces we test them on a very small number of users first. Like use one or two classes for a term to make sure we have all the issues totally worked out before unleashing it on everyone else. We inform those few test classes that we're doing this, and promise them vigilant support when they have any issues, and we ask for their feedback throughout the term so that we have a very clear vision of what works for them and what doesn't, and we are responsive to that feedback. And even that is done only after we've run the systems through rigorous internal testing.
All that said, I don't think this was a really bad launch of a new website.... The issues for 10C have been relatively minor this time around, and a lot of members kind of overreact when the website or forum changes.

jeffbr

PJ_Soul said:

jeffbr said:

dimitrispearljam said:

Hope every time u change the site we dont have pro as we have again now
Cant log in either in forum or website from pc...
Finally i did from mobile so i can post this

It happened last time there was a major update as well. They tend to do about 80% - 90% of the work and then go live. Their IT guys half-ass the work, and let the users be the testers. Break/fix.

Yeah, that is how it goes. We are the testers..... They really should at least call it "beta". I think that would have a positive psychological impact on everyone as they help 10C work out the kinks, lol. I work in online education, and when we come up with new systems or introduce new technologies or interfaces we test them on a very small number of users first. Like use one or two classes for a term to make sure we have all the issues totally worked out before unleashing it on everyone else. We inform those few test classes that we're doing this, and promise them vigilant support when they have any issues, and we ask for their feedback throughout the term so that we have a very clear vision of what works for them and what doesn't, and we are responsive to that feedback. And even that is done only after we've run the systems through rigorous internal testing.
All that said, I don't think this was a really bad launch of a new website.... The issues for 10C have been relatively minor this time around, and a lot of members kind of overreact when the website or forum changes.

Agreed. I don't think this update was horrible, but there were a lot of people who couldn't sign in at all. People were having issues with sign-in, accessing forums via mobile devices, incorrect info being displayed regarding order status, incorrect charges for tickets (I lost the lottery but it said my card was charged for $204 - it's fixed now), missing digital downloads, missing bootleg codes, etc... Like I said, they got it to about 90% and then turned it loose, rather than getting to 100%, doing some testing, making an announcement, and then rolling it out. It is the difference between amateurs and pros I guess.

melpu

Just want to say thank you for today's ticket drop. It was exactly right. "Even the losers get lucky sometimes."

ZL29

Love the fact that you guys a listening!

My only request would be that you offer merch packages for shows. The idea is that once you win the lottery and get your ticket, you have the option to add on the:

Show Poster
T-Shirt
Sticker

It would be mailed to you and you wouldn't have to run from merch tent, to merch tent to try to find what you want. You could still sell some at the event, but this just helps us fans out. Also helps the design teams to get an idea of volumes needed.

THANK YOU for everything!!!

Pap

melpu said:

Just want to say thank you for today's ticket drop. It was exactly right. "Even the losers get lucky sometimes."

The Loser Takes It All

Tiz10

I would love to see more "How to play" videos like the Mind your Manners & Sirens video where Mike gave us the lowdown on those jams.

PJ_Soul

I really like that fun fan highlights compilation short from Fenway 2 that you posted on twitter (and posted the tweet on your website). Would love to see more stuff like that! Like from each show? Enjoyed that more than just still photos. (but btw, what does "fan highlights" mean exactly? I thought it meant that all of the clips were actually filmed by fans, but I'm not sure).