Customer service

twisted thoughts

I went to Pizza Hut 2 weeks ago. There is only one in the area and its been there for EVER. Probably hasnt been renovated in just as long. The bench seats have the nice "ass grove" in them. But you know, Pizza Hut has its own lure, so we go every once in a while, despite the fact that they recently removed the juke box filled with madonna, boy george and color me bad.

So we go in, and there are only 2 other people in there. Not unusual for this particular establishment. It appears they mostly deal with take-out and deliveries these days.

Sit down, waitress comes over, we order. She brings us our sodas. Then, I watch her walk out the door and go to her car and I can tell she's in a screaming match w/ someone on her cell phone (given the location of this pizza hut, ima assume its her baby daddy). So she's still outside on her phone and the delivery lady comes back to get more stuff to deliver and she takes our waitress with her to do her delivery! Im sitting there like, wtf. no food. im hungry. So the poor kid who was working on the take out side comes out and addresses the desolate dining room. "Uh...you guys all set?" "Just waiting on our food" we reply. The other peeps there had already eaten their food and were just waiting on the check. So our breadsticks and pizza come out a few mins later, simultaneously. We didnt see another pizza hut employee for the rest of the night. About 10 mins after we finished eating, we left a $20 on the table and hit the road.

Moral of the story: There is probably a reason why some Pizza Huts went bankrupt. But I'll probably still crave it and go back in a few months.

DS1119

twisted thoughts wrote:

they recently removed the juke box filled with madonna, boy george and color me bad.

unlost dogs

faceintheclouds wrote:

So we just went to pizza hut for dinner.

From here on, it all went downhill.

But, at least there were no roaches perched on the edge of your plate, waiting to cannonball into your entree.

mickeyrat

Umm yeah. I could probably use some training in this area. Or just keep not like people. ALL people. You guys f'n suck.

Lizardjam

twisted thoughts wrote:

I went to Pizza Hut 2 weeks ago. There is only one in the area and its been there for EVER. Probably hasnt been renovated in just as long. The bench seats have the nice "ass grove" in them. But you know, Pizza Hut has its own lure, so we go every once in a while, despite the fact that they recently removed the juke box filled with madonna, boy george and color me bad.

So we go in, and there are only 2 other people in there. Not unusual for this particular establishment. It appears they mostly deal with take-out and deliveries these days.

Sit down, waitress comes over, we order. She brings us our sodas. Then, I watch her walk out the door and go to her car and I can tell she's in a screaming match w/ someone on her cell phone (given the location of this pizza hut, ima assume its her baby daddy). So she's still outside on her phone and the delivery lady comes back to get more stuff to deliver and she takes our waitress with her to do her delivery! Im sitting there like, wtf. no food. im hungry. So the poor kid who was working on the take out side comes out and addresses the desolate dining room. "Uh...you guys all set?" "Just waiting on our food" we reply. The other peeps there had already eaten their food and were just waiting on the check. So our breadsticks and pizza come out a few mins later, simultaneously. We didnt see another pizza hut employee for the rest of the night. About 10 mins after we finished eating, we left a $20 on the table and hit the road.

Moral of the story: There is probably a reason why some Pizza Huts went bankrupt. But I'll probably still crave it and go back in a few months.

I don't think I know of any Pizza Huts around here with sit down dining areas. Ours are all bathroom sized places with seats for waiting for the pizza. I don't think I've ever eaten at a Pizza Hut. Round Table is the only one I know if with a dining room.

81

Lizardjam wrote:

I don't think I know of any Pizza Huts around here with sit down dining areas. Ours are all bathroom sized places with seats for waiting for the pizza. I don't think I've ever eaten at a Pizza Hut. Round Table is the only one I know if with a dining room.

my home town had one....it was lightly used...

i can only think of one around here, and it's in a strip mall with carry out/delivery only.

mickeyrat

Back in July , I drove with my GF to take her kids to her sisters in Virginia. On the way back to Ohio, we stop at this "travel plaza" in the mountains on the WV turnpike near Charleston. Bunch of little food counters with seperate Starbucks in the same building. Walk upi to thePizza Hut counter.

Me " I'll have a personal Pep please."
Counter Guy" Sorry, we ran out of pizza"

WTF? How does a pizza place run out of fucking pizza?

dcfaithful

cutuphalfdead wrote:

I've been experimenting with homemade pizza lately, it's a great way to go. Last night was my first attempt at a bbq chicken pizza, but I have to experiment further to get the sauce ratio down.

Do you make your own dough too? That is seriously the way to go!!

Lizardjam

dcfaithful wrote:

cutuphalfdead wrote:

I've been experimenting with homemade pizza lately, it's a great way to go. Last night was my first attempt at a bbq chicken pizza, but I have to experiment further to get the sauce ratio down.

Do you make your own dough too? That is seriously the way to go!!

There's an international market right by my work that sells a ton of different wheat flatbreads for so cheap. They make PERFECT pizza. Healthy too!

catefrances

faceintheclouds wrote:

So we just went to pizza hut for dinner. Ordered 4 pops, 8 hotwings and a large stuffed crust delux with half cheese. So pizza comes and it literally had 4 green pepper pieces, 2 mushrooms and a few burnt onions. I ate one piece, boss woman ate half and kids picked at it. So we tell the waitress were not impressed with the pizza and she agreed it looked like shit. So she says she'll take 10% off. We said we just want to pay for wings and drinks as we did not eat the whole thing.
Manager says she will see what she can do with the bill. She called other people on phone, this and that. Then she says she will only charge us for the pieces we ate.
Here's the thing, it's a fucking pizza. Take it off the bill. We were not happy with it. Pretty simple. So they refused to take our money for the wings and pop so boss woman told them to fuck off and left. Ruthless.
I never complain at restaurants. But for a flipping pizza that woulda cost 34$ and it's shit, I'm not paying.
Poor service to say the least.
Ratfucks.
And am I at 1000 posts yet????!!!!?!! Can't see on phone. Woohoo to me if so.

$34 for a pizza??? what a rip.

ZiggyStar

catefrances wrote:

faceintheclouds wrote:

So we just went to pizza hut for dinner. Ordered 4 pops, 8 hotwings and a large stuffed crust delux with half cheese. So pizza comes and it literally had 4 green pepper pieces, 2 mushrooms and a few burnt onions. I ate one piece, boss woman ate half and kids picked at it. So we tell the waitress were not impressed with the pizza and she agreed it looked like shit. So she says she'll take 10% off. We said we just want to pay for wings and drinks as we did not eat the whole thing.
Manager says she will see what she can do with the bill. She called other people on phone, this and that. Then she says she will only charge us for the pieces we ate.
Here's the thing, it's a fucking pizza. Take it off the bill. We were not happy with it. Pretty simple. So they refused to take our money for the wings and pop so boss woman told them to fuck off and left. Ruthless.
I never complain at restaurants. But for a flipping pizza that woulda cost 34$ and it's shit, I'm not paying.
Poor service to say the least.
Ratfucks.
And am I at 1000 posts yet????!!!!?!! Can't see on phone. Woohoo to me if so.

$34 for a pizza??? what a rip.

hahaha That's what I just thought!!

threefish10

faceintheclouds wrote:

Here's the thing, it's a fucking pizza. Take it off the bill. We were not happy with it. Pretty simple. So they refused to take our money for the wings and pop so boss woman told them to fuck off and left. Ruthless.

People seem to be reading this different to me. The way I see it pizza hut would not accept them(the customer) paying for just the wings and pop, they(pizza hut) wanted the wings, pop, and the slices eaten all to be payed for. But they(the customer) said no and told them to fuck off.

No where do I see it was pizza huts decision for them not to pay, like some have been saying. Like here


[

JaneNY wrote:

Wait a minutes - first they want to charge you for the couple of pieces you guys ate, THEN they write off the bill? If they'd written it off right away, I bet you wouldn't have posted and they would have saved good will.

ZiggyStar

threefish10 wrote:

faceintheclouds wrote:

Here's the thing, it's a fucking pizza. Take it off the bill. We were not happy with it. Pretty simple. So they refused to take our money for the wings and pop so boss woman told them to fuck off and left. Ruthless.

People seem to be reading this different to me. The way I see it pizza hut would not accept them(the customer) paying for just the wings and pop, they wanted the wings, pop, and the slices eaten. But they(the customer) said no and told them to fuck off.

No where do I see it was pizza huts decision for them not to pay, like some have been saying. Like here


[

JaneNY wrote:

Wait a minutes - first they want to charge you for the couple of pieces you guys ate, THEN they write off the bill? If they'd written it off right away, I bet you wouldn't have posted and they would have saved good will.

:problem: :think:

eddiec

I love when franchises go bankrupt and have to close. I hate franchises btw.

catefrances

eddiec wrote:

I love when franchises go bankrupt and have to close. I hate franchises btw.

the pizza hut nearest to us became a funeral home.

threefish10

catefrances wrote:

eddiec wrote:

I love when franchises go bankrupt and have to close. I hate franchises btw.

the pizza hut nearest to us became a funeral home.

i think there are very few dine in pizza huts left i only know of 2 in Qld.

and i don't revel in any business or franchise going bankrupt and shutting. just remember someone owns that franchise and has a family, a home and so on, and employs many people who also have families and homes and shit. and any business is good for economies, even the biggest corporations who some see as evil are still very important to economies and employment.

but anyway, $34 for a pizza is a bit rich, i know here i can get 2 pizzas from dominoes for about $12.

ZiggyStar

threefish10 wrote:

catefrances wrote:

eddiec wrote:

I love when franchises go bankrupt and have to close. I hate franchises btw.

the pizza hut nearest to us became a funeral home.

i think there are very few dine in pizza huts left i only know of 2 in Qld.

and i don't revel in any business or franchise going bankrupt and shutting. just remember someone owns that franchise and has a family, a home and so on, and employs many people who also have families and homes and shit. and any business is good for economies, even the biggest corporations who some see as evil are still very important to economies and employment.

but anyway, $34 for a pizza is a bit rich, i know here i can get 2 pizzas from dominoes for about $12.

Yeah I was selling two Pizza Huts up my way, one of which was converted from a dine in restaurant to a takeaway only, and he said there was only 2-3 dine ins left in Australia and they'll eventually have to convert to takeaway only....profits are way higher for takeaways. They won't be around long.

I used to love going to Pizza Hut when I was younger. It was a real occasion. They'd have cool place mats with puzzles etc. Gingerbread cookies. We didn't have many takeaways here then. Had a KFC, Red Rooster and Pizza Hut. That was about it.

eddiec

threefish10 wrote:

catefrances wrote:

eddiec wrote:

I love when franchises go bankrupt and have to close. I hate franchises btw.

and i don't revel in any business or franchise going bankrupt and shutting. just remember someone owns that franchise and has a family, a home and so on, and employs many people who also have families and homes and shit. and any business is good for economies, even the biggest corporations who some see as evil are still very important to economies and employment.

I understand you completely, it's just that the biggest of the franchises that serve the worst food of all are usually owned by very rich people. I think it costs about $750,000 to open a McDonalds so it's not like they are mom and pop organizations. My beef ( ) is just of the mass marketing of garbage food.

threefish10

eddiec wrote:

I understand you completely, it's just that the biggest of the franchises that serve the worst food of all are usually owned by very rich people. I think it costs about $750,000 to open a McDonalds so it's not like they are mom and pop organizations. My beef ( ) is just of the mass marketing of garbage food.

true, it's over a mil here to get a Maccas franchise. but they do also employ a lot of people too who would lose their jobs if the franchise went bankrupt.

i do agree it is shit food, and for what it is, it is getting very expensive here. a large big mac meal costs about $8.95. so to take a family to mcdonalds it can get up over $40 very easy. when we could buy thai takeaway to feed four people for about $20-$30. i know what i'd rather have for dinner.