I suggest either two things. Go back to old school mail order...OR take the model of two sucessful bands and their presale, Dave Matthews band, where as you put in for the shows you want, give your CC# and hope the lottery is pulled in your favor or use whatever system NIN used for presale tickets, because it was excellent. It is a complete joke that the fan club of one of the most sucessful & WEALTHY bands in the world has the most horrible server/website/system of presale tickets.
I WILL gladly pay ticketmaster the extra fees for a normal website and a better chance to get tickets.
After being a member of the ten club for a total of almost 16 years I'm ready to end the membership.
"If it wasn't for the Buzzcocks who knows we might sound like Good Charlotte or something that sounds like....oh they're good, it just sounds like, it sounds like, well it tastes like a popsicle thats been stuck up somebody's ass, but thats my opinion.....hey some people are into that"
EV 7/8/03
I suggest either two things. Go back to old school mail order...OR take the model of two sucessful bands and their presale, Dave Matthews band, where as you put in for the shows you want, give your CC# and hope the lottery is pulled in your favor....
I agree completely with the above. Phish has done something similar in recent years and the experience is infinitely less frustrating. You tell them which shows you'd like to go to and provide CC information upfront. Then you either get/do not get tickets. You still get the incredible thrill of victory or an empty feeling when you get shut out, but what you do not get is 2-4 hours in front of a computer getting increasingly PISSED OFF at the band you love. And unfortunately that seems to be the case even for those who eventually succeed in getting tickets.
Let's just have a Battle Royale at Giants Stadium for all fans wanting to attend an MSG show; that would be less painful.
I'm sorry but a ticket pre-sale should not be an experience that is tinged with dread, anxiety and frustration for most fans. I really hope that someone from 10C gets a clue or at least provides a public explanation of why they think this is truly the best way to connect us to the band we love.
I vote for that time we got into a drawing for the tix- you sign up for the shows you want and put your cc on hold for those shows and its charged after you get a yes or no email. There is no stress with that. This system is not working- I guess because they don't know when the tickets are all sold out?? probably because they can not handle the volume. So go easy on us and 10C and go with that proven plan you've used in the past. End the bad karma this place is oozing with now.
Patience is really all you need (and a super fast connection like I have at work) and regardless what the 10c email said, it best to have a few different browsers/tabs open that are all logged into the store because your cart is available once you are logged in for all instances. For MSG1 I got tix by 3:09 EST, for MSG2 I had them ordered by 6:30 I added them to my cart via an instance in Chrome and was able to hit the submit button in a Firefox instance.
I do like the DMB system, but I like how this system it is all in my hands and I have had good luck with the on sale via 10c this way, but not with the lottery process they have used sometimes.
It brought to mind the "news"/common practice concerning bands like Van Halen arranging with TM ahead of time that certain lots of tickets (namely, the best sections in the house) would go directly to ticket agencies. If I recall correctly, TM did the same thing to Springsteen, who was not happy about it at all.
Several interesting items about Bruce and Ticketmaster, and also a scalping company (Wiseguy) who managed to buy over 11000 (!!) tickets to Bruce shows over a 3-month period in 2007, can be found here.
Sorry, it's a long page with lots of stuff on it, but you can read ticket-related stuff if you search for the items titled
BUSTED!
TICKETMASTER SETTLES BAIT-AND-SWITCH COMPLAINT
THINGS WILL GET WORSE, THEY GOT TO GET BETTER…
IT OUGHT TO BE EASY, OUGHT TO BE SIMPLE ENOUGH...
Oh yeah? Well, I've had about enough of morons and halfwits, dolts, dunces, dullards and dumbbells - and you chowderhead yokel, you blithering hayseed, you - you've had enough of me?
I vote for that time we got into a drawing for the tix- you sign up for the shows you want and put your cc on hold for those shows and its charged after you get a yes or no email. There is no stress with that. .
There is still the stress of waiting and wondering if you will get a ticket or not, whether you will have to go to general sales or not. OK.. so you're not refreshing 100 times.
I I guess because they don't know when the tickets are all sold out?? .
Once all available tickets are in the process of being purchased (eg 1000 pairs available, 1000 people pressed the 'Buy' button and tix in their cart), tickets will be 'temporarily out of stock'. It's not because they don't know if the tickets are sold out or not, it's because some purchases may not go through, therefore the tickets are back for grabs. Once all purchases have gone through, they know and you get the 'sold out' message.
I End the bad karma this place is oozing with now.
People are being quite OTT. Remember, there are a lot more wanting tickets than there are tickets (well, at least for certain shows...). You hear all the moaning and outrage but not much from those that got tickets. It went extremely smoothly for some.
The people who got tickets are trying to be nice to the shut outs and not rub it in and we are seeing some joyful posts which is a good thing. People who didn't score are still happy for those that did.
You act as though what happened to so many yesterday was not f---ed up when it was way f---ed up to sit and try for hours without a sold out going up.
There is no stress with the system I mentioned just disappointment. Big difference. Most adults can handle disappointment its stress that kills us. There was a lot of bad karma in the air yesterday for the way this went down. I think many feel it needs to be revised.
The ordering process was very frustrating. Took me nearly a half hour of refreshing to finally get tix. Even when I got to the checkout I had to keep refreshing. Seems that there's got to be a better way to do this.
So this is only the 2nd time I've gotten 10c tix. How good can I expect the seats to be? Are they definitely on the floor? I've been in the 10c since 2003. Thanks.
I guess I just don't understand enough about these things work on the back end, but I saw the ticket pair for 5/21 appear, was able to click it, then click "Add to Cart" and have been clicking "Add to Cart" -- or refresh -- for 34 minutes now.... should I just give up? My kids are getting hungry... :P
i share your pain :twisted:
Glasgow 00, Dublin 06, Lisbon 06, Lisbon 06, Munich 07, London 07, New York 08, New York 08, Manchester 09, London 09, Dublin 10, Belfast 10, London 10, Berlin 10, Manchester 12, Manchester 12, Berlin 12, Berlin 12, Amsterdam 14, Amsterdam 14, Berlin 14, Leeds 14,
i didn't get any tickets.
but
my ex's bar burnt down.
Quality!!!!
Glasgow 00, Dublin 06, Lisbon 06, Lisbon 06, Munich 07, London 07, New York 08, New York 08, Manchester 09, London 09, Dublin 10, Belfast 10, London 10, Berlin 10, Manchester 12, Manchester 12, Berlin 12, Berlin 12, Amsterdam 14, Amsterdam 14, Berlin 14, Leeds 14,
I'm new to the TC and it is my first time buying tickets from here. Went for Buffalo this afternoon because it is the closest show for me. Had to do a bit of refreshing but i think it only took about 7 minutes to get it all done with. I can see how it would be a lot more difficult in the larger markets, and I can also see how frustrating it could be sitting there for a couple of hours.
Just to confirm, the transaction goes through like any other purchase from the TC, correct? I have my order # so that does mean I got my tickets?
I'm new to the TC and it is my first time buying tickets from here. Went for Buffalo this afternoon because it is the closest show for me. Had to do a bit of refreshing but i think it only took about 7 minutes to get it all done with. I can see how it would be a lot more difficult in the larger markets, and I can also see how frustrating it could be sitting there for a couple of hours.
Just to confirm, the transaction goes through like any other purchase from the TC, correct? I have my order # so that does mean I got my tickets?
yes you can check your order history too it will be there Have fun in Buffalo!
well as a member for the last 13 years after being completely shut out for the first time ever yesterday and wasting 3 1/2 hours trying to get tix as a consulation prize today i actually was able to get tix to hartford in only 15 minutes. . .the only thing is its a pain trying to get there from long island, but at least its a weekend show and im glad i at least got one show. . .i'll have to go through other means to try to get one of the garden shows
i have wished for so long, how i wish for you today
JEFFREY ROSS ROGERS 1975-2002
WTF is up with the Hartford sale? First, it didn't show up on the page. (It never did...) Then it was SUPER slow, then it kicked me out a few times and didn't remember my password! I had to change it so many times. NOW the tickets are temporarily out of stock?!
I emailed 10 Club...this ISN'T RIGHT!
:evil:
FREE THE WEST MEMPHIS THREE!
www.wm3.org
9/13/98 Hartford,CT - 9/18/98 Columbia,MD
8/23/00 Jones Beach (Wantagh,NY) - 7/8/03 NYC (DVD show)
9/28/04 Boston,MA (VFC Benefit-10C) - 6/23/06 Pittsburgh,PA
6/27/08 Hartford, CT
New Jersey - Jun 01, 2006
Philly - Oct 28, 2009
Philly - Oct 31, 2009
New Jersey - May 18, 2010
NYC - May 21, 2010
Brooklyn - October 18, 2013
Brooklyn - October 19, 2013
Hartford - October 25, 2013
For the Va tickets, I signed on at 3:55PM for the 4:00PM sale time. Refreshed at 4:02, and was able to get tickets by 4:05.
Just to be curious, I signed back on at 5:30 and the tickets were still available.
San Fran 92, San Fran 93, Berkeley 93, Indio 93, Fairfax 94, DC 95, San Fran 95, DC 95, Va Beach 98, Columbia 98, Dc 98, Va Beach 00, Columbia 00, Philly 03, Bristow 03, Chicago 06, Chicago 06, Dc 06, DC 08
The ordering process was very frustrating. Took me nearly a half hour of refreshing to finally get tix. Even when I got to the checkout I had to keep refreshing. Seems that there's got to be a better way to do this.
1/2 an hour? If I'd gotten through in 1/2 an hour, I'd be gleeful! It took me 90 minutes to get through for MSG 1 and more than two hours for MSG 2!
Should the 10C upgrade their servers? Yes. Is this system horribly flawed and broken? No. Keep in mind it's only a handful of shows that are aggravating - people going to the various midwest shows have no idea there are problems with the servers.
I suspect that might be why they don't invest in a better system. Why spend the money just to placate fans who go to Philly, NYC, Boston and Hartford? (Kinda shocked DC didn't sell out its allotment!)
Also, keep in mind that as maddening as the system is, it still sold all the tickets, so fans still got them. It's not like there was a limited sales window and unsold tickets went to TM or whatever. Whether it took 10 minutes or five hours, 10C members still bought all the tickets.
Do I dread buying tickets for shows in the northeast? Yup. Have I missed out because of the system? Yup. Do I wish we could go back to 2003 when the 10C was able to fulfill ALL member requests? Yup.
But I still think they do a great job and I can live with the current system, flaws and all...
I had a log in problem yesterday afternoon and called the ten club- spoke to someone cool, not sure who it was, but he totally wasn't expecting Hartford to be stressful. It turned out to be the worst!
Comments
I WILL gladly pay ticketmaster the extra fees for a normal website and a better chance to get tickets.
After being a member of the ten club for a total of almost 16 years I'm ready to end the membership.
EV 7/8/03
I agree completely with the above. Phish has done something similar in recent years and the experience is infinitely less frustrating. You tell them which shows you'd like to go to and provide CC information upfront. Then you either get/do not get tickets. You still get the incredible thrill of victory or an empty feeling when you get shut out, but what you do not get is 2-4 hours in front of a computer getting increasingly PISSED OFF at the band you love. And unfortunately that seems to be the case even for those who eventually succeed in getting tickets.
Let's just have a Battle Royale at Giants Stadium for all fans wanting to attend an MSG show; that would be less painful.
I'm sorry but a ticket pre-sale should not be an experience that is tinged with dread, anxiety and frustration for most fans. I really hope that someone from 10C gets a clue or at least provides a public explanation of why they think this is truly the best way to connect us to the band we love.
I do like the DMB system, but I like how this system it is all in my hands and I have had good luck with the on sale via 10c this way, but not with the lottery process they have used sometimes.
twitter.com/marshmeli
Several interesting items about Bruce and Ticketmaster, and also a scalping company (Wiseguy) who managed to buy over 11000 (!!) tickets to Bruce shows over a 3-month period in 2007, can be found here.
Sorry, it's a long page with lots of stuff on it, but you can read ticket-related stuff if you search for the items titled
BUSTED!
TICKETMASTER SETTLES BAIT-AND-SWITCH COMPLAINT
THINGS WILL GET WORSE, THEY GOT TO GET BETTER…
IT OUGHT TO BE EASY, OUGHT TO BE SIMPLE ENOUGH...
There is still the stress of waiting and wondering if you will get a ticket or not, whether you will have to go to general sales or not. OK.. so you're not refreshing 100 times.
Once all available tickets are in the process of being purchased (eg 1000 pairs available, 1000 people pressed the 'Buy' button and tix in their cart), tickets will be 'temporarily out of stock'. It's not because they don't know if the tickets are sold out or not, it's because some purchases may not go through, therefore the tickets are back for grabs. Once all purchases have gone through, they know and you get the 'sold out' message.
People are being quite OTT. Remember, there are a lot more wanting tickets than there are tickets (well, at least for certain shows...). You hear all the moaning and outrage but not much from those that got tickets. It went extremely smoothly for some.
You act as though what happened to so many yesterday was not f---ed up when it was way f---ed up to sit and try for hours without a sold out going up.
There is no stress with the system I mentioned just disappointment. Big difference. Most adults can handle disappointment its stress that kills us. There was a lot of bad karma in the air yesterday for the way this went down. I think many feel it needs to be revised.
i share your pain :twisted:
Quality!!!!
Just to confirm, the transaction goes through like any other purchase from the TC, correct? I have my order # so that does mean I got my tickets?
10/05/00 Toronto, 09/13/05 Hamilton, 09/19/05 Toronto,
05/09/06 Toronto, 05/10/06 Toronto, 08/12/08 Toronto EV,
08/13/08 Toronto EV, 08/21/09 Toronto, 05/10/10 Buffalo
JEFFREY ROSS ROGERS 1975-2002
9.10.98 NYC / 8.23.00 JONES BEACH /4.30.03 UNIONDALE / 7.9.03 NYC /5.12.06 ALBANY/ 6.1.06 E.RUTHEFORD/ 6.3.06 E. RUTHEFORD/ CAMDEN 6.19.08/ NYC 6.24.08/ NYC 6.25.08/ HARTFORD 6.27.08/ CHICAGO 8.24.09/ PHILLY 10.31.09/ HARTFORD 5.15.10/ NEWARK 5.18.10/ NYC 5.20.10/ CHICAGO 7.19.13/ BROOKLYN 10.18.13/ BROOKLYN 10.19.13/ HARTFORD 10.25.13/ NYC 9.26.15/ 4.8.16 FT. LAUDERDALE/ 4.9.16 MIAMI / 5.1.16 NYC/ 5.2.16 NYC / 8.5.16 BOSTON / 8.7.16 BOSTON/ 8.20.18 CHICAGO/ 9.2.18 BOSTON/ 9.4.18 BOSTON/ 9.18.21 ASBURY PARK
finally, FUCK TICKETMASTER
I emailed 10 Club...this ISN'T RIGHT!
:evil:
www.wm3.org
9/13/98 Hartford,CT - 9/18/98 Columbia,MD
8/23/00 Jones Beach (Wantagh,NY) - 7/8/03 NYC (DVD show)
9/28/04 Boston,MA (VFC Benefit-10C) - 6/23/06 Pittsburgh,PA
6/27/08 Hartford, CT
Philly - Oct 28, 2009
Philly - Oct 31, 2009
New Jersey - May 18, 2010
NYC - May 21, 2010
Brooklyn - October 18, 2013
Brooklyn - October 19, 2013
Hartford - October 25, 2013
agree 100%
EV intro to Chloe Dancer / Crown of Thorns
10/25/13 Hartford
Ditto...I got SNL tickets by making a few calls but once again NYC/MSG is impossible. 2nd time in a row.
Reminds me of a U2 tour. I have stopped going to see them because it's too much disappointment. Fun is gone.
Just to be curious, I signed back on at 5:30 and the tickets were still available.
1/2 an hour? If I'd gotten through in 1/2 an hour, I'd be gleeful! It took me 90 minutes to get through for MSG 1 and more than two hours for MSG 2!
Should the 10C upgrade their servers? Yes. Is this system horribly flawed and broken? No. Keep in mind it's only a handful of shows that are aggravating - people going to the various midwest shows have no idea there are problems with the servers.
I suspect that might be why they don't invest in a better system. Why spend the money just to placate fans who go to Philly, NYC, Boston and Hartford? (Kinda shocked DC didn't sell out its allotment!)
Also, keep in mind that as maddening as the system is, it still sold all the tickets, so fans still got them. It's not like there was a limited sales window and unsold tickets went to TM or whatever. Whether it took 10 minutes or five hours, 10C members still bought all the tickets.
Do I dread buying tickets for shows in the northeast? Yup. Have I missed out because of the system? Yup. Do I wish we could go back to 2003 when the 10C was able to fulfill ALL member requests? Yup.
But I still think they do a great job and I can live with the current system, flaws and all...