Membership help desperately needed

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Comments

  • bazzer
    bazzer Posts: 3,126
    bakerfall wrote:
    15 years of membership and 36 shows purchased on that membership should account for something. 90 days passed like 2 weeks ago.
    No offense, but it kinda sounds like you think they should make an exception for you because you've been a member for 15 years. Do you think you are better than a 3 year member? You already get the benefit of better seats for your loyalty, and now you also think you deserve a longer grace period?

    I've been a member about 10 years or so and I know that when I renew I check and I double check that the order went through and then in a couple of days that my membership date has extended. I'd hate to be in your situation, I can imagine the feeling you have, but didn't you do this?
  • bakerfall
    bakerfall Posts: 76
    bazzer wrote:
    bakerfall wrote:
    15 years of membership and 36 shows purchased on that membership should account for something. 90 days passed like 2 weeks ago.
    No offense, but it kinda sounds like you think they should make an exception for you because you've been a member for 15 years. Do you think you are better than a 3 year member? You already get the benefit of better seats for your loyalty, and now you also think you deserve a longer grace period?

    I've been a member about 10 years or so and I know that when I renew I check and I double check that the order went through and then in a couple of days that my membership date has extended. I'd hate to be in your situation, I can imagine the feeling you have, but didn't you do this?

    I"m not looking for an exception and I'm not saying that I'm better. The only reason I posted the length of my membership was to show that I would not have let it lapse.

    I don't have a credit card statement because it didn't go through. all I can say is that I entered it. I can't prove it and that sucks, but I am not lying.
  • bazzer
    bazzer Posts: 3,126
    bakerfall wrote:
    I"m not looking for an exception and I'm not saying that I'm better. The only reason I posted the length of my membership was to show that I would not have let it lapse.

    I don't have a credit card statement because it didn't go through. all I can say is that I entered it. I can't prove it and that sucks, but I am not lying.
    I don't think you're lying. Sometimes things go wrong with websites, you know how it is. I would have checked it all went through, is all I'm saying. I hope the same thing never happens to me!
  • bakerfall
    bakerfall Posts: 76
    Well the tenclub really came through and I got my membership number back. I am not, however, able to buy tix in this presale. In the grand scheme of things that's pretty minor compared to losing 15 years of senority.

    Thanks 10c!
  • vedder_soup
    vedder_soup Posts: 5,861
    good news :)
    my previous comment was more aimed at you getting your membership number, not the ability to get tickets this time. while it might be a pain that you cannot get tickets this time, i would much rather keep the number, and not get them, than have to go to a 450/460ish number and not get tickets
    2003 - Sydney x3,
    2006 - Reading Festival,
    2007 - Katowice, London, Nijmegen, Rock Werchter,
    2008 - MSG x2, Hartford, Mansfield x2, Beacon Theater,
    2009 - Melbourne, Sydney,
    2010 - I watched it go to fire!
    2011 - EV Brisbane x3, Newcastle, Sydney x3,
    2012 - Manchester x 2, Amsterdam x2, Prague, Berlin x2, Stockholm, Oslo, Copenhagen,
    2014 - Sydney, EV Sydney x3

    I wave to all my Friends... Yeah!
  • doompony
    doompony Wellington, NZ Posts: 4,501
    naww, what a nice 10club.
  • BeerBaron
    BeerBaron Toronto-ish Posts: 4,100
    bakerfall wrote:
    Well the tenclub really came through and I got my membership number back. I am not, however, able to buy tix in this presale. In the grand scheme of things that's pretty minor compared to losing 15 years of senority.

    Thanks 10c!
    I'd say that is a pretty good compromise from your point of view. I'm happy for you that you got your number back.

    Did you put your money where your mouth was and renew for 5 years? :D
    1996: Toronto 1998: Barrie 2000: Saratoga Springs 2003: Buffalo, Toronto 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto 2006: Toronto x2, Cleveland, Detroit, Pittsburgh, Cincinnati, Gorge #1 2007: London, Dusseldorf, Vic, Lolla 2008: WPB, Tampa, DC, MSG x2, Hartford, Boston x2, Beacon 2009: Toronto, Chicago x2, Seattle x2, LA #3&4, San Diego, Philly x4 2010: Cleveland, Buffalo, Hartford 2011: Montreal, Toronto x2, Hamilton 2012: Missoula 2013: London, Wrigley, Pittsburgh, Buffalo, Hartford, Dallas, OKC
  • bakerfall
    bakerfall Posts: 76
    BeerBaron wrote:
    bakerfall wrote:
    Well the tenclub really came through and I got my membership number back. I am not, however, able to buy tix in this presale. In the grand scheme of things that's pretty minor compared to losing 15 years of senority.

    Thanks 10c!
    I'd say that is a pretty good compromise from your point of view. I'm happy for you that you got your number back.

    Did you put your money where your mouth was and renew for 5 years? :D

    Not yet, although I told them that I might. And I just might :)

    Not like I'm going anywhere
  • bazzer
    bazzer Posts: 3,126
    bakerfall wrote:
    If I can get this resolved, I'm renewing for 5 years.
    I guess you're all talk then? ;)
  • BeerBaron
    BeerBaron Toronto-ish Posts: 4,100
    bakerfall wrote:
    BeerBaron wrote:
    bakerfall wrote:
    Well the tenclub really came through and I got my membership number back. I am not, however, able to buy tix in this presale. In the grand scheme of things that's pretty minor compared to losing 15 years of senority.

    Thanks 10c!
    I'd say that is a pretty good compromise from your point of view. I'm happy for you that you got your number back.

    Did you put your money where your mouth was and renew for 5 years? :D

    Not yet, although I told them that I might. And I just might :)

    Not like I'm going anywhere
    You HAVE to do the 5 year renewal or karma is going to punish you :mrgreen:
    1996: Toronto 1998: Barrie 2000: Saratoga Springs 2003: Buffalo, Toronto 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto 2006: Toronto x2, Cleveland, Detroit, Pittsburgh, Cincinnati, Gorge #1 2007: London, Dusseldorf, Vic, Lolla 2008: WPB, Tampa, DC, MSG x2, Hartford, Boston x2, Beacon 2009: Toronto, Chicago x2, Seattle x2, LA #3&4, San Diego, Philly x4 2010: Cleveland, Buffalo, Hartford 2011: Montreal, Toronto x2, Hamilton 2012: Missoula 2013: London, Wrigley, Pittsburgh, Buffalo, Hartford, Dallas, OKC
  • ECM
    ECM Posts: 1,687
    edited March 2010
    AGAIN....


    If you can find a credit card transaction for $20 to Pearl Jam, LLC last year that was after March 10th 2009, I would have a copy of that ready to go if they ask for it.

    I would just call them at 7 AM until they are able to assist. Be prepared to fax or email it to them asap.
    Post edited by ECM on
    wishlistfoundation.org
  • cifrancgx
    cifrancgx Columbus, OH USA Posts: 350
    bakerfall wrote:
    Well the tenclub really came through and I got my membership number back. I am not, however, able to buy tix in this presale. In the grand scheme of things that's pretty minor compared to losing 15 years of senority.

    Thanks 10c!

    That's awesome! I would understand your pain. I am a 105xxx. I originally signed up in Oct 1993 (when it was $5 a year) I remember my first newsletter was a B&W xeroxed folded piece of paper. I got the 1993 xmas single as well. I think my membership even lapsed when I had moved in 1995 (but I signed up again around that time I think). I would suggest using a online calendar like Yahoo or Google and setting a reminder on your renewal anniversary date.
    George

    Toledo, OH 1996 | Cuyahoga Falls, OH 1998 | Columbus, OH 2000,2003,2010 | Cleveland, OH 2003,2010 | Kitchener, London, Hamilton, ON 2005 | Pittsburgh 2013 | Cincinnati, OH 2006, 2014 | Lexington, KY 2016 | Indianapolis, IN 2023 (POSTPONED)
  • pearljamnewf
    pearljamnewf Posts: 233
    I have faith. Tenclub will come through for you. in 08' my renewal email got lost in the shuffle and I let it lapse. Emailed them and through their kind hearts ny number got reinstated. Since then I say viva la tenclub! Hope they help you out.
  • guypjfreak
    guypjfreak Posts: 2,281
    cifrancgx wrote:
    bakerfall wrote:
    Well the tenclub really came through and I got my membership number back. I am not, however, able to buy tix in this presale. In the grand scheme of things that's pretty minor compared to losing 15 years of senority.

    Thanks 10c!

    That's awesome! I would understand your pain. I am a 105xxx. I originally signed up in Oct 1993 (when it was $5 a year) I remember my first newsletter was a B&W xeroxed folded piece of paper. I got the 1993 xmas single as well. I think my membership even lapsed when I had moved in 1995 (but I signed up again around that time I think). I would suggest using a online calendar like Yahoo or Google and setting a reminder on your renewal anniversary date.
    good idea about using an on line calender think ill do that 8-)
    good luck bakerfall hope it works out for you ;)
  • bakerfall
    bakerfall Posts: 76
    One more update, I logged into the site when KC went on sale and I could see the "buy" button. I didn't know how the restrictions worked, so I called the ten club and explained the situation and my question. She was very nice, said that sometimes emails go into junk mail, etc. and then said I was good to go for tickets. I asked "I'm concerned because my Membership date shows March 14th", she said "I just changed it" :)

    I was floored, such great customer service and I bought both shows I was trying to get today.

    I know people knock the ten club, but this was really a great experience with them for something that could have been really bad for me. They have some very understanding people at that place.

    Thanks ten club!
  • Hunger Strike
    Hunger Strike Scottsdale, AZ Posts: 229
    I'm very happy for you!!! Enjoy the shows!
  • nykoelle
    nykoelle Posts: 80
    Need to post another +1 for Ten Club. I almost did the same as you (though I don't have quite the same seniority, I think I have 9 years or so). They were very cool and said they could forgive me this once. But not again. I pumped it up so it's good to 2012, but I'm definitely going to be putting another hundred bucks into it with my next big paycheck.
  • Drum Machine89
    Drum Machine89 Posts: 2,157
    bakerfall wrote:
    One more update, I logged into the site when KC went on sale and I could see the "buy" button. I didn't know how the restrictions worked, so I called the ten club and explained the situation and my question. She was very nice, said that sometimes emails go into junk mail, etc. and then said I was good to go for tickets. I asked "I'm concerned because my Membership date shows March 14th", she said "I just changed it" :)

    I was floored, such great customer service and I bought both shows I was trying to get today.

    I know people knock the ten club, but this was really a great experience with them for something that could have been really bad for me. They have some very understanding people at that place.

    Thanks ten club!

    Nice one glad you got your tickets in the end buddy!!! :D
    Let them wash away
    All those yesterdays
    All those yesterdays
    All those paper plates

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