I worked at a movie theater during my high school and college days. We occasionally had customers ask for a refund due to the movie "sucking". Our theater had a policy for all films that refunds could be given out within the first 30 minutes of the film playing. So if you're 20 minutes in and think, "Man. I don't like this," you could get a refund. On the rare occasions that we did have someone that stuck out the movie and then demanded a refund, our manager would calmly try to explain to them that they should have left earlier. The customer would then try to start a scene, so in an effort to keep the shouting down, our manager would always bow down and just give out a couple free passes.
I can recall one time an Aunt took her two nephews into the Sandler film Big Daddy. She came out about 15 minutes later and asked what the film was rated. When I told her PG-13 she said, " This can't be a PG-13. There must be a misprint on the poster and marquee because so far I have heard the "SH" word a few times and saw a scene where two men kissed. I just wanted to take my nephews to a nice movie."
I could not believe some of the things I heard from customers while working at the theater. It really lead me to believe that some of our customers had never ever been at the movies, or that they were not aware it was the 21st century.
My gf (now wife) worked at a theater in high school and part of college. and that was their policy as well. Refunds within the first 30 minutes only.
My one buddy used to work at a movie theater and he had some good stories. One in particulalr was some lady demanding money back after the movie "Blade" because she said it was impossible for vampires to be black or something to that effect.
8/28/98- Camden, NJ
10/31/09- Philly
5/21/10- NYC
9/2/12- Philly, PA
7/19/13- Wrigley
10/19/13- Brooklyn, NY
10/21/13- Philly, PA
10/22/13- Philly, PA
10/27/13- Baltimore, MD
4/28/16- Philly, PA
4/29/16- Philly, PA
5/1/16- NYC
5/2/16- NYC
9/2/18- Boston, MA
9/4/18- Boston, MA
9/14/22- Camden, NJ
9/7/24- Philly, PA
9/9/24- Philly, PA
Tres Mts.- 3/23/11- Philly. PA
Eddie Vedder- 6/25/11- Philly, PA
RNDM- 3/9/16- Philly, PA
Although I was also severely tempted to walk out of Pulp Fiction which I thought was a pile of overblown horseshit.
wow. no offense or anything, but if i was the movie clerk whom you asked a refund for after seeing pulp fiction, i would just make you watch it again and again until you grew to like it.
I've seen it again since and I still think it's horseshit. Reservoir Dogs is a far superior movie imo.
Comments
My gf (now wife) worked at a theater in high school and part of college. and that was their policy as well. Refunds within the first 30 minutes only.
10/31/09- Philly
5/21/10- NYC
9/2/12- Philly, PA
7/19/13- Wrigley
10/19/13- Brooklyn, NY
10/21/13- Philly, PA
10/22/13- Philly, PA
10/27/13- Baltimore, MD
4/28/16- Philly, PA
4/29/16- Philly, PA
5/1/16- NYC
5/2/16- NYC
9/2/18- Boston, MA
9/4/18- Boston, MA
9/14/22- Camden, NJ
9/7/24- Philly, PA
9/9/24- Philly, PA
Eddie Vedder- 6/25/11- Philly, PA
RNDM- 3/9/16- Philly, PA
I've seen it again since and I still think it's horseshit. Reservoir Dogs is a far superior movie imo.