Why does getting tickets take a few hours?

Phantom Pain

mjb wrote:

I certainly don't have dialup and EV tickets did absolutely take two hours...here's the general scenario:

1. you prelogin 5 mins before they go up;
2. you refresh madly every 2.2 seconds until the glorious little ticket icons appear on the right hand side of the page
3. you select your show and click the "Buy" button (you begin to wonder what people around here are complaining about and assume the 10c has made modifications to the system)
4. you IMMEDIATELY click checkout (don't dick around, you've only got about 13 seconds here before the thing is crashing)
5. you confirm billing and shipping address
6. you enter your ccard number
7. the system crashes and spits out an error message
8. you panic, but you are somehow comforted in the knowledge that "it must have crashed for everyone else too"
9. in the process of continuing to refresh every 2.2 seconds, you somehow logon to the Pit and see numerous threads from members proclaiming "GOT EM'"
10. you panic again, refreshing now at a rate of every 1.4 seconds
11. the titles in the Pit threads now read "WHAT THE FUCK", "IT TOOK MY CCARD NUMBERS, AM I GOOD", "ARE THEY STILL IN MY CART", "CRAshed?!@, GUYS, IF IT CHARGED YOUR CARD YOU'RE FINE"
12. you call your credit card company and you see the charge has been put through...phew...only then you check the Pit again, thread titles now read , "FUCK, KAT SAYS UNLESS IT'S IN YOUR PROFILE, YOU'RE FUCKED"
13. you try to check your Profile only you can't
14. Refreshing now greets you with a database error
15. The Pit is down
16. The Pit is back
17. 1/2 of the site now loads, the rest has an XML:a adnasfjsjjsdfjksd ERROR
18. Site loads, your Profile shows nothing, there is NOTHING IN YOUR CART
19. Site crashes
20. Tickets are there, but they say "TEMPORARILY OUT OF STOCK"
21. You continue to refresh every .9 seconds in hopes of seeing the BUY button
22. You check the Pit, the thread titles now read "Temporarily Out of Stock GUYS, THERE ARE STILL TICKETS IN CARTS" (wtf?! why did they pop out of my fucking cart!)
23. In your mad fit of refreshing, you miss the BUY button ("it was FUCKING there!!!!")
24. You see the BUY button and click it! You heart soars, the next page loads and "your selection cannot be completed because the item is temporarily out of stock" you heart sinks
25. After 117 mins of refreshing the tickets are "OUT OF STOCK"
26. You spend the next 2 hours reading threads about how "simple" it was for some people wondering if you have "dial-up or something"

and that my friend, is how you spend 2 hours trying to get tickets that sell out in 30 seconds.

But hey, they could have fixed all that...isn't that what the poster sales were supposed to test GOOD LUCK. You'll need it.

Classic !

Phantom Pain

mjb wrote:

I certainly don't have dialup and EV tickets did absolutely take two hours...here's the general scenario:

1. you prelogin 5 mins before they go up;
2. you refresh madly every 2.2 seconds until the glorious little ticket icons appear on the right hand side of the page
3. you select your show and click the "Buy" button (you begin to wonder what people around here are complaining about and assume the 10c has made modifications to the system)
4. you IMMEDIATELY click checkout (don't dick around, you've only got about 13 seconds here before the thing is crashing)
5. you confirm billing and shipping address
6. you enter your ccard number
7. the system crashes and spits out an error message
8. you panic, but you are somehow comforted in the knowledge that "it must have crashed for everyone else too"
9. in the process of continuing to refresh every 2.2 seconds, you somehow logon to the Pit and see numerous threads from members proclaiming "GOT EM'"
10. you panic again, refreshing now at a rate of every 1.4 seconds
11. the titles in the Pit threads now read "WHAT THE FUCK", "IT TOOK MY CCARD NUMBERS, AM I GOOD", "ARE THEY STILL IN MY CART", "CRAshed?!@, GUYS, IF IT CHARGED YOUR CARD YOU'RE FINE"
12. you call your credit card company and you see the charge has been put through...phew...only then you check the Pit again, thread titles now read , "FUCK, KAT SAYS UNLESS IT'S IN YOUR PROFILE, YOU'RE FUCKED"
13. you try to check your Profile only you can't
14. Refreshing now greets you with a database error
15. The Pit is down
16. The Pit is back
17. 1/2 of the site now loads, the rest has an XML:a adnasfjsjjsdfjksd ERROR
18. Site loads, your Profile shows nothing, there is NOTHING IN YOUR CART
19. Site crashes
20. Tickets are there, but they say "TEMPORARILY OUT OF STOCK"
21. You continue to refresh every .9 seconds in hopes of seeing the BUY button
22. You check the Pit, the thread titles now read "Temporarily Out of Stock GUYS, THERE ARE STILL TICKETS IN CARTS" (wtf?! why did they pop out of my fucking cart!)
23. In your mad fit of refreshing, you miss the BUY button ("it was FUCKING there!!!!")
24. You see the BUY button and click it! You heart soars, the next page loads and "your selection cannot be completed because the item is temporarily out of stock" you heart sinks
25. After 117 mins of refreshing the tickets are "OUT OF STOCK"
26. You spend the next 2 hours reading threads about how "simple" it was for some people wondering if you have "dial-up or something"

and that my friend, is how you spend 2 hours trying to get tickets that sell out in 30 seconds.

But hey, they could have fixed all that...isn't that what the poster sales were supposed to test GOOD LUCK. You'll need it.

Classic !

My Corduroy Jacket

The most accurate description i have ever seen.

Kushikushun

mjb is right on! And I am not into whining either most of the time, this is just the truth.
You forgot to mention the physical inconveniences though (like not being able to go to the bathroom, get a drink, PAIN in your F5 finger......)

DiRtyFranK38

when we login where do we go to wait? goods? what?

mjb

DiRtyFranK38 wrote:

when we login where do we go to wait? goods? what?

You have to login in the Goods section - there you can see your 10c number, when you are paid up until, etc. (useful if you forget) - on the left there is a TICKETS section. In past experience, the tickets will show up in every category though...you'll just sit there in the goods and refresh. You should test your login now and make sure you don't get any cookie errors, etc. You should also make sure your shipping and billing address and stuff are good to go.

genevieve

I also suggest having the cordless phone beside you.
The 10C phone number in Seattle.
The CC companys phone number.
Your wallet.
A drink.
Something to snack on.
Your dogs are fed and have been let out.
Your children are taken care of.
Cigarettes (even for those who dont smoke).
And use the bathroom before loggin in.

You will also need a blanket for the chills and a fan for the overheating.
Tissues might be important for the tears.
Or even for cleaning up your pop when you knock it over while reaching for the phone/wallet/cigarettes.

DiRtyFranK38

genevieve wrote:

I also suggest having the cordless phone beside you.
The 10C phone number in Seattle.
The CC companys phone number.
Your wallet.
A drink.
Something to snack on.
Your dogs are fed and have been let out.
Your children are taken care of.
Cigarettes (even for those who dont smoke).
And use the bathroom before loggin in.

You will also need a blanket for the chills and a fan for the overheating.
Tissues might be important for the tears.
Or even for cleaning up your pop when you knock it over while reaching for the phone/wallet/cigarettes.

hmm why the phone and 10c number?

Mrs.Vedder78

mjb wrote:

I certainly don't have dialup and EV tickets did absolutely take two hours...here's the general scenario:

1. you prelogin 5 mins before they go up;
2. you refresh madly every 2.2 seconds until the glorious little ticket icons appear on the right hand side of the page
3. you select your show and click the "Buy" button (you begin to wonder what people around here are complaining about and assume the 10c has made modifications to the system)
4. you IMMEDIATELY click checkout (don't dick around, you've only got about 13 seconds here before the thing is crashing)
5. you confirm billing and shipping address
6. you enter your ccard number
7. the system crashes and spits out an error message
8. you panic, but you are somehow comforted in the knowledge that "it must have crashed for everyone else too"
9. in the process of continuing to refresh every 2.2 seconds, you somehow logon to the Pit and see numerous threads from members proclaiming "GOT EM'"
10. you panic again, refreshing now at a rate of every 1.4 seconds
11. the titles in the Pit threads now read "WHAT THE FUCK", "IT TOOK MY CCARD NUMBERS, AM I GOOD", "ARE THEY STILL IN MY CART", "CRAshed?!@, GUYS, IF IT CHARGED YOUR CARD YOU'RE FINE"
12. you call your credit card company and you see the charge has been put through...phew...only then you check the Pit again, thread titles now read , "FUCK, KAT SAYS UNLESS IT'S IN YOUR PROFILE, YOU'RE FUCKED"
13. you try to check your Profile only you can't
14. Refreshing now greets you with a database error
15. The Pit is down
16. The Pit is back
17. 1/2 of the site now loads, the rest has an XML:a adnasfjsjjsdfjksd ERROR
18. Site loads, your Profile shows nothing, there is NOTHING IN YOUR CART
19. Site crashes
20. Tickets are there, but they say "TEMPORARILY OUT OF STOCK"
21. You continue to refresh every .9 seconds in hopes of seeing the BUY button
22. You check the Pit, the thread titles now read "Temporarily Out of Stock GUYS, THERE ARE STILL TICKETS IN CARTS" (wtf?! why did they pop out of my fucking cart!)
23. In your mad fit of refreshing, you miss the BUY button ("it was FUCKING there!!!!")
24. You see the BUY button and click it! You heart soars, the next page loads and "your selection cannot be completed because the item is temporarily out of stock" you heart sinks
25. After 117 mins of refreshing the tickets are "OUT OF STOCK"
26. You spend the next 2 hours reading threads about how "simple" it was for some people wondering if you have "dial-up or something"

and that my friend, is how you spend 2 hours trying to get tickets that sell out in 30 seconds.

But hey, they could have fixed all that...isn't that what the poster sales were supposed to test GOOD LUCK. You'll need it.

OMG!!!!!! This is so fucking true!!! YOU NAILED IT!
I have my Vancouver tickets thank God though Ticketmaster.. but your description was right on!

But also we gotta remember that the venues Ed is playing at are WAY smaller than the June shows so it'll be little easier... dont know how easy MSG will be though... Needless to say Good luck to everyone!

Mrs.Vedder78

DiRtyFranK38 wrote:

hmm why the phone and 10c number?

to call them relentlessly to tell them "BUT MY TICKETS WERE IN MY CART!!!! howcome my credit card is already charged?????"

DiRtyFranK38

Mrs_Vedder78 wrote:

to call them relentlessly to tell them "BUT MY TICKETS WERE IN MY CART!!!! howcome my credit card is already charged?????"

so how do you know for sure when you buy the tickets? does it give you some confirming message, so you know?

fuck

DiRtyFranK38 wrote:

so how do you know for sure when you buy the tickets? does it give you some confirming message, so you know?

Check your profile under the order history. Also expect an email from 10c.

Mrs.Vedder78

DiRtyFranK38 wrote:

so how do you know for sure when you buy the tickets? does it give you some confirming message, so you know?

if you have them you get an email confirmation of your purchase or your tickets show on your profile or both... your credit card is definately NO CONFIRMATION!

restlesssoul

that was awesome mjb, its exactly what happens.

South of Seattle

I've never had a problem getting tickets to a regular Pearl Jam show. The Vic = nearly impossible. EV = A little easier than the Vic(not by much)

2006 Gorge shows. Woke up midday after the shows went on sale and no one was on and got tickets.


I think everyone will be just fine. Well except for those going to MSG

Kushikushun

genevieve wrote:

I also suggest having the cordless phone beside you.
The 10C phone number in Seattle.
The CC companys phone number.
Your wallet.
A drink.
Something to snack on.
Your dogs are fed and have been let out.
Your children are taken care of.
Cigarettes (even for those who dont smoke).
And use the bathroom before loggin in.

You will also need a blanket for the chills and a fan for the overheating.
Tissues might be important for the tears.
Or even for cleaning up your pop when you knock it over while reaching for the phone/wallet/cigarettes.

LMAO, I will print out this list to get ready next time they come closer to my home. Hopefully Europe in July or August........

NOCODE#1

mjb wrote:

and that my friend, is how you spend 2 hours trying to get tickets that sell out in 30 seconds.
.

the tix never sell out in 30 seconds

come on people get real

Sprunkn7

I'm being optimistic. The way they are staggering sales will help a lot. The only "real" problem was Philly 2005 where it took a long time. So few shows in U.S. and it was just a nightmare. I didn't try for Vic, so I don't know how bad that was.

Just keeping my fingers crossed, Want MSG (who doesn't?), a little nervous for that, but don't think Hartford will be a problem.

EddieWouldKnow

mjb wrote:

I certainly don't have dialup and EV tickets did absolutely take two hours...here's the general scenario:

1. you prelogin 5 mins before they go up;
2. you refresh madly every 2.2 seconds until the glorious little ticket icons appear on the right hand side of the page
3. you select your show and click the "Buy" button (you begin to wonder what people around here are complaining about and assume the 10c has made modifications to the system)
4. you IMMEDIATELY click checkout (don't dick around, you've only got about 13 seconds here before the thing is crashing)
5. you confirm billing and shipping address
6. you enter your ccard number
7. the system crashes and spits out an error message
8. you panic, but you are somehow comforted in the knowledge that "it must have crashed for everyone else too"
9. in the process of continuing to refresh every 2.2 seconds, you somehow logon to the Pit and see numerous threads from members proclaiming "GOT EM'"
10. you panic again, refreshing now at a rate of every 1.4 seconds
11. the titles in the Pit threads now read "WHAT THE FUCK", "IT TOOK MY CCARD NUMBERS, AM I GOOD", "ARE THEY STILL IN MY CART", "CRAshed?!@, GUYS, IF IT CHARGED YOUR CARD YOU'RE FINE"
12. you call your credit card company and you see the charge has been put through...phew...only then you check the Pit again, thread titles now read , "FUCK, KAT SAYS UNLESS IT'S IN YOUR PROFILE, YOU'RE FUCKED"
13. you try to check your Profile only you can't
14. Refreshing now greets you with a database error
15. The Pit is down
16. The Pit is back
17. 1/2 of the site now loads, the rest has an XML:a adnasfjsjjsdfjksd ERROR
18. Site loads, your Profile shows nothing, there is NOTHING IN YOUR CART
19. Site crashes
20. Tickets are there, but they say "TEMPORARILY OUT OF STOCK"
21. You continue to refresh every .9 seconds in hopes of seeing the BUY button
22. You check the Pit, the thread titles now read "Temporarily Out of Stock GUYS, THERE ARE STILL TICKETS IN CARTS" (wtf?! why did they pop out of my fucking cart!)
23. In your mad fit of refreshing, you miss the BUY button ("it was FUCKING there!!!!")
24. You see the BUY button and click it! You heart soars, the next page loads and "your selection cannot be completed because the item is temporarily out of stock" you heart sinks
25. After 117 mins of refreshing the tickets are "OUT OF STOCK"
26. You spend the next 2 hours reading threads about how "simple" it was for some people wondering if you have "dial-up or something"

and that my friend, is how you spend 2 hours trying to get tickets that sell out in 30 seconds.

But hey, they could have fixed all that...isn't that what the poster sales were supposed to test GOOD LUCK. You'll need it.

LMFAO..............my hands got clammy just reading it!

Btw...NOT CRYPTIC.....that's exactly what happens.
Not complaining....its just the truth.

Good luck to all

Tombourine

I spent 5 hours trying to get tickets for the last European tour. And in the end I only got 3 out of 4 gigs (damn you, Nijmegen).