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Bent "the fixer" single

iOnlyownMymindiOnlyownMymind Posts: 2,885
edited September 2009 in The Porch
Anyone get their backspacer single from ten club bent in the mail? Mine was and it was jammed in my mailbox when it clearly said "DO NOT BEND" on the package. Did this happen to anybody else? I hate paying $10 for a bent single. Probably nothing I can do about it though. I do think 10c could package singles and vinyl better though-such as in a padded box instead of just a padded envelope that the single can slide around in and ding corners. I don't know, hopefully my vinyl album comes clean.
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Comments

  • MayDay10MayDay10 Posts: 11,787
    Yes. Mine was creased pretty badly
  • KingJeremyDKingJeremyD Posts: 2,313
    Contact the ten club and let them know..They may vary well send you another one...It won't hurt to at least try..
  • justinschanz1982justinschanz1982 Posts: 395
    same here.
  • iOnlyownMymindiOnlyownMymind Posts: 2,885
    Crazy4Cords wrote:
    Contact the ten club and let them know..They may vary well send you another one...It won't hurt to at least try..

    I will try that. Thank you.
  • youngsteryoungster Boston Posts: 6,576
    Mine was left on my doorstep in the rain as I was coming back from Chicago. Vinyl was bent and the cover was creased and the sleeve and cover was warped and wet.
    He who forgets will be destined to remember.

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  • traveljunkietraveljunkie Posts: 663
    If they came USPS, you should contact your local post office(s), too!
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  • say_hisay_hi Posts: 313
    Mine was bent as well, but I was able to make some nice high quality mp3s of the songs. :D
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  • SM169849SM169849 Thunder Bay Ontario Canada Posts: 93
    The 10c replaced my Eddie Vedder Into the wild lp when it showed up bent!! At least give it a try...
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  • mjbmjb Posts: 1,315
    exactly why I stopped ordering vinyl online. Happens too often -- the size of a 7" really seems to tempt the mailperson to jam it in. Full size LPs usually fair a bit better when it comes to that as they aren't even close. My mailperson exhibited a tenancy to try and fold ANYTHING in half the way someone would with a large envelope. I waited to meet him once but it was obvious he wasn't the "speaking" type.
  • mjbmjb Posts: 1,315
    SM169849 wrote:
    The 10c replaced my Eddie Vedder Into the wild lp when it showed up bent!! At least give it a try...

    I bet they have more. Sometimes I check the Goods section in some false hope that they'll put up like 1 copy of ITW :)
  • iOnlyownMymindiOnlyownMymind Posts: 2,885
    mjb wrote:
    exactly why I stopped ordering vinyl online. Happens too often -- the size of a 7" really seems to tempt the mailperson to jam it in. Full size LPs usually fair a bit better when it comes to that as they aren't even close. My mailperson exhibited a tenancy to try and fold ANYTHING in half the way someone would with a large envelope. I waited to meet him once but it was obvious he wasn't the "speaking" type.

    Yeah, I knew it was coming and got to the mailbox and opened it up to a nice crammed in envelope. It quite possibly may have been bent before that as well. It definitely is a gamble buying vinyl online. Usually at least a corner is damaged whenever I've gotten anything, even the self titled album when I got it through ten club. I guess I don't even know how they should be packaged to prevent damage but I can tell an envelope isn't do the trick. It wasn't the usual cardboard one like for the holiday single. Maybe they need to design a box or something that reinforces the corners for singles and vinyl even if they get dropped on the corners in the mail.
  • Diggy381Diggy381 Posts: 165
    Mine was bent. . I'm a little peeved about it because for some reason it appears that it was packaged that way.
  • Ryan_WFCRyan_WFC Posts: 1,351
    If it gets beeeeeeeeeeeeeent, I wanna put a little straight on it

    (sorry, couldn't resist)
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  • BeerBaronBeerBaron Toronto-ish Posts: 4,097
    Ryan_WFC wrote:
    If it gets beeeeeeeeeeeeeent, I wanna put a little straight on it

    (sorry, couldn't resist)
    :D:D:D
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  • JD SalJD Sal Posts: 790
    Ryan_WFC wrote:
    If it gets beeeeeeeeeeeeeent, I wanna put a little straight on it

    (sorry, couldn't resist)

    :):D:mrgreen::lol:
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  • Diggy381Diggy381 Posts: 165
    Just got an email from 10c and this is what they said:

    "Hi,
    Send it back and we’ll swap you out. If the vinyl is damaged, we’ll refund your return shipping. If it’s “cosmetic”, you’ll be responsible for the return shipping."

    So it looks like they are making an effort to make things right. Thanks 10c!
  • RiverrunnerRiverrunner Posts: 2,419
    I wish 10c used UPS. I think that would solve a lot of problems. I trust my UPS guy, but not my USPS lady. My UPS guy seems to care about the stuff I order.
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  • arqarq Posts: 8,049
    BeerBaron wrote:
    Ryan_WFC wrote:
    If it gets beeeeeeeeeeeeeent, I wanna put a little straight on it

    (sorry, couldn't resist)
    :D:D:D

    +1 :lol:
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  • iOnlyownMymindiOnlyownMymind Posts: 2,885
    mh184572 wrote:
    Just got an email from 10c and this is what they said:

    "Hi,
    Send it back and we’ll swap you out. If the vinyl is damaged, we’ll refund your return shipping. If it’s “cosmetic”, you’ll be responsible for the return shipping."

    So it looks like they are making an effort to make things right. Thanks 10c!

    What do they mean by cosmetic?
  • MayDay10MayDay10 Posts: 11,787
    iOnlyownMymind wrote:
    mh184572 wrote:
    Just got an email from 10c and this is what they said:

    "Hi,
    Send it back and we’ll swap you out. If the vinyl is damaged, we’ll refund your return shipping. If it’s “cosmetic”, you’ll be responsible for the return shipping."

    So it looks like they are making an effort to make things right. Thanks 10c!

    What do they mean by cosmetic?


    probably the packaging.

    if the vinyl is damaged, theyll cover shipping
  • upina2001upina2001 Indiana Posts: 764
    i have all important PJ stuff sent to my office rather than home.
    It eliminates some of the fiasco........(ive had it happen to me, hence having them shipped to work.)

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  • Travels WithTravels With Posts: 609
    My mailman actually walked it down my super steep driveway to hand deliver it...I love living in a small town.
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  • strummersstrummers Posts: 2,611
    MayDay10 wrote:
    iOnlyownMymind wrote:
    mh184572 wrote:
    Just got an email from 10c and this is what they said:

    "Hi,
    Send it back and we’ll swap you out. If the vinyl is damaged, we’ll refund your return shipping. If it’s “cosmetic”, you’ll be responsible for the return shipping."

    So it looks like they are making an effort to make things right. Thanks 10c!

    What do they mean by cosmetic?


    probably the packaging.

    if the vinyl is damaged, theyll cover shipping

    Hmm - but the packaging is an integral part of the product.
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  • cincybearcatcincybearcat Posts: 16,609
    mh184572 wrote:
    Just got an email from 10c and this is what they said:

    "Hi,
    Send it back and we’ll swap you out. If the vinyl is damaged, we’ll refund your return shipping. If it’s “cosmetic”, you’ll be responsible for the return shipping."

    So it looks like they are making an effort to make things right. Thanks 10c!

    Good for them.
    hippiemom = goodness
  • -decodified--decodified- mobile device Posts: 2,688
    arq wrote:
    BeerBaron wrote:
    Ryan_WFC wrote:
    If it gets beeeeeeeeeeeeeent, I wanna put a little straight on it

    (sorry, couldn't resist)
    :D:D:D

    +1 :lol:

    :lol::lol::lol: I'm laughing right now but will I be laughing when I get mine into the mailbox??? "bent"...
    :shock:
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  • anakin_pdxanakin_pdx Posts: 393
    I was a bit disappointed when mine came. The record was fine thankfully, but the sleeve was horrendous. And mine only had to go from Seattle to Portland (in one day). Really a padded envelope isn't good enough. To me it wasn't worth it to ship it back for $2 and then hope the replacement is in good shape, so I just went to Target and bought one that I knew was nice for $6.

    My club singles are always in good shape, but those come in rigid cardboard. Don't know why this one couldn't have come that way.
  • MANKINDMANKIND Posts: 218
    Ryan_WFC wrote:
    If it gets beeeeeeeeeeeeeent, I wanna put a little straight on it

    (sorry, couldn't resist)


    nice
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  • inthefleshintheflesh Posts: 170
    yup, mine was too
    was it?....
  • my2handsmy2hands Posts: 17,117
    anakin_pdx wrote:

    My club singles are always in good shape, but those come in rigid cardboard. Don't know why this one couldn't have come that way.

    they are not using the rigin mailers liek they use for the singles?

    stop being cheap 10c, ship that stuff properly. espeically vinyl, that shit is easy to destroy
  • anakin_pdxanakin_pdx Posts: 393
    my2hands wrote:
    they are not using the rigin mailers liek they use for the singles?

    stop being cheap 10c, ship that stuff properly. espeically vinyl, that shit is easy to destroy

    Nope. A soft padded envelope.
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