Credit Card Authorizations

jc23jc23 Posts: 10
edited February 2008 in The Porch
I'm sure this has probably been asked and answered by now- I went through the first three pages and didn't see anything though- Anyway I, like many others kept getting the server error in the attempt to secure tickets. I now have close to $700 in autorizations on my card, not to mention the 2 $140 charges for the tickets that I finally managed to get. Has anyone gotten an answer from 10C as to when these charges/authorizations will be removed?
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  • Solat13Solat13 Philadelphia Posts: 6,996
    jc23 wrote:
    I'm sure this has probably been asked and answered by now- I went through the first three pages and didn't see anything though- Anyway I, like many others kept getting the server error in the attempt to secure tickets. I now have close to $700 in autorizations on my card, not to mention the 2 $140 charges for the tickets that I finally managed to get. Has anyone gotten an answer from 10C as to when these charges/authorizations will be removed?

    I'm in the same boat. They said 3-5 business days in the email they sent me, but it depends on your credit card. And if you used a debit card, it might take as long as 7-10 business days to get things squared away.
    - Busted down the pretext
    - 8/28/98
    - 9/2/00
    - 4/28/03, 5/3/03, 7/3/03, 7/5/03, 7/6/03, 7/9/03, 7/11/03, 7/12/03, 7/14/03
    - 9/28/04, 9/29/04, 10/1/04, 10/2/04
    - 9/11/05, 9/12/05, 9/13/05, 9/30/05, 10/1/05, 10/3/05
    - 5/12/06, 5/13/06, 5/27/06, 5/28/06, 5/30/06, 6/1/06, 6/3/06, 6/23/06, 7/22/06, 7/23/06, 12/2/06, 12/9/06
    - 8/2/07, 8/5/07
    - 6/19/08, 6/20/08, 6/22/08, 6/24/08, 6/25/08, 6/27/08, 6/28/08, 6/30/08, 7/1/08
    - 8/23/09, 8/24/09, 9/21/09, 9/22/09, 10/27/09, 10/28/09, 10/30/09, 10/31/09
    - 5/15/10, 5/17/10, 5/18/10, 5/20/10, 5/21/10, 10/23/10, 10/24/10
    - 9/11/11, 9/12/11
    - 10/18/13, 10/21/13, 10/22/13, 11/30/13, 12/4/13
  • Solat13 wrote:
    I'm in the same boat. They said 3-5 business days in the email they sent me, but it depends on your credit card. And if you used a debit card, it might take as long as 7-10 business days to get things squared away.

    Which is total horse shit. They can reverse these charges right now if they want to. But it seems they are picking and choosing who they extend this "favor" to. Another bang up customer service job!
    10.31.93 / 10.1.94 / 6.24.95 / 11.4.95 / 10.19-20.96 / 7.16.98 / 7.21.98 / 10.31.00 /8.4.01 Nader Rally/ 10.21.01 / 12.8-9.02 / 6.01.03 / 9.1.05 / 7.15-16,18.06 / 7.20.06 / 7.22-23.06 / Lolla 07
  • Solat13 wrote:
    I'm in the same boat. They said 3-5 business days in the email they sent me, but it depends on your credit card. And if you used a debit card, it might take as long as 7-10 business days to get things squared away.
    i couldnt even get past the buy button yesterday....hehehehe


    in order for your credit card to be charged.....all of you had to enter your credit card number and hit submit....right???

    then you would go back and enter your credit card number again??? and then hit submit again????
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
  • jimed14jimed14 Posts: 9,488
    i couldnt even get past the buy button yesterday....hehehehe


    in order for your credit card to be charged.....all of you had to enter your credit card number and hit submit....right???

    then you would go back and enter your credit card number again??? and then hit submit again????

    yup ... that's all you had to do ..... one hundred and twenty times .... ;) ... (I cannot get over that many times ... must have been multiple computers and people)

    I actually did it 3 times before I got a successful purchase ... and nothing has posted on my credit card at all as of right now.
    "You're one of the few Red Sox fans I don't mind." - Newch91

    "I don't believe in damn curses. Wake up the damn Bambino and have me face him. Maybe I'll drill him in the ass." --- Pedro Martinez
  • jimed14 wrote:
    yup ... that's all you had to do ..... one hundred and twenty times .... ;) ... (I cannot get over that many times ... must have been multiple computers and people)

    I actually did it 3 times before I got a successful purchase ... and nothing has posted on my credit card at all as of right now.

    No charge here either... interesting you get tickets and there is no hold/charge, dont get tickets you get multiple holds... ass backwards...
    10.31.93 / 10.1.94 / 6.24.95 / 11.4.95 / 10.19-20.96 / 7.16.98 / 7.21.98 / 10.31.00 /8.4.01 Nader Rally/ 10.21.01 / 12.8-9.02 / 6.01.03 / 9.1.05 / 7.15-16,18.06 / 7.20.06 / 7.22-23.06 / Lolla 07
  • jimed14 wrote:
    yup ... that's all you had to do ..... one hundred and twenty times .... ;) ... (I cannot get over that many times ... must have been multiple computers and people)

    I actually did it 3 times before I got a successful purchase ... and nothing has posted on my credit card at all as of right now.
    so each time you entered your credit card # and hit submit.....you woukld get some sort of error page....

    so you would start the process again.....and enter your credit card # again ...and again you would get an error page....

    right???



    thank god i couldnt get past the buy button.....hehehehe
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
  • so each time you entered your credit card # and hit submit.....you woukld get some sort of error page....

    so you would start the process again.....and enter your credit card # again ...and again you would get an error page....

    right???



    thank god i couldnt get past the buy button.....hehehehe

    LOL... I almost spit out my beer! heheh
    10.31.93 / 10.1.94 / 6.24.95 / 11.4.95 / 10.19-20.96 / 7.16.98 / 7.21.98 / 10.31.00 /8.4.01 Nader Rally/ 10.21.01 / 12.8-9.02 / 6.01.03 / 9.1.05 / 7.15-16,18.06 / 7.20.06 / 7.22-23.06 / Lolla 07
  • Solat13Solat13 Philadelphia Posts: 6,996
    I finally got one pair of tix for SB after being charged 3 times with a pair for LA 1 and SB in my cart each time and those orders never going through.
    - Busted down the pretext
    - 8/28/98
    - 9/2/00
    - 4/28/03, 5/3/03, 7/3/03, 7/5/03, 7/6/03, 7/9/03, 7/11/03, 7/12/03, 7/14/03
    - 9/28/04, 9/29/04, 10/1/04, 10/2/04
    - 9/11/05, 9/12/05, 9/13/05, 9/30/05, 10/1/05, 10/3/05
    - 5/12/06, 5/13/06, 5/27/06, 5/28/06, 5/30/06, 6/1/06, 6/3/06, 6/23/06, 7/22/06, 7/23/06, 12/2/06, 12/9/06
    - 8/2/07, 8/5/07
    - 6/19/08, 6/20/08, 6/22/08, 6/24/08, 6/25/08, 6/27/08, 6/28/08, 6/30/08, 7/1/08
    - 8/23/09, 8/24/09, 9/21/09, 9/22/09, 10/27/09, 10/28/09, 10/30/09, 10/31/09
    - 5/15/10, 5/17/10, 5/18/10, 5/20/10, 5/21/10, 10/23/10, 10/24/10
    - 9/11/11, 9/12/11
    - 10/18/13, 10/21/13, 10/22/13, 11/30/13, 12/4/13
  • LOL... I almost spit out my beer! heheh
    i know damn well.....if i could have gotten past the buy button....

    i would have been one of those assholes who entered my credit card 3,546 times......hehehehehehehe
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
  • i know damn well.....if i could have gotten past the buy button....

    i would have been one of those assholes who entered my credit card 3,546 times......hehehehehehehe

    Dude I hope Matt was right and we get a show out here we need to drink some Bud Lights... heh
    10.31.93 / 10.1.94 / 6.24.95 / 11.4.95 / 10.19-20.96 / 7.16.98 / 7.21.98 / 10.31.00 /8.4.01 Nader Rally/ 10.21.01 / 12.8-9.02 / 6.01.03 / 9.1.05 / 7.15-16,18.06 / 7.20.06 / 7.22-23.06 / Lolla 07
  • wolfbearwolfbear Posts: 3,965
    i know damn well.....if i could have gotten past the buy button....

    i would have been one of those assholes who entered my credit card 3,546 times......hehehehehehehe
    Yep, I entered as often as I could! I don't use debit cards though, for a reason! This definitely confirmed my dislike of them! :) Feel so sorry for those that learned a valuable lesson the hard way. :(
    "I'd rather be with an animal." "Those that can be trusted can change their mind." "The in between is mine." "If I don't lose control, explore and not explode, a preternatural other plane with the power to maintain." "Yeh this is living." "Life is what you make it."
  • Dude I hope Matt was right and we get a show out here we need to drink some Bud Lights... heh
    why???

    i wont be able to get tickets anyway!!!!

    hehehehehehehe..................

    in 2006 it took me 3-4 hours to get grand rapids and cleveland.....

    i never did get one of the philly shows i wanted....

    its just fucking ridiculous......
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
  • South of SeattleSouth of Seattle West Seattle Posts: 10,708
    why???

    i wont be able to get tickets anyway!!!!

    hehehehehehehe..................

    in 2006 it took me 3-4 hours to get grand rapids and cleveland.....

    i never did get one of the philly shows i wanted....

    its just fucking ridiculous......

    West coast doesn't sell out as fast. We're lazy out here :)
    NERDS!
  • why???

    i wont be able to get tickets anyway!!!!

    hehehehehehehe..................

    in 2006 it took me 3-4 hours to get grand rapids and cleveland.....

    i never did get one of the philly shows i wanted....

    its just fucking ridiculous......

    Dude you gotta stop... beer, spilt... stop! :)
    10.31.93 / 10.1.94 / 6.24.95 / 11.4.95 / 10.19-20.96 / 7.16.98 / 7.21.98 / 10.31.00 /8.4.01 Nader Rally/ 10.21.01 / 12.8-9.02 / 6.01.03 / 9.1.05 / 7.15-16,18.06 / 7.20.06 / 7.22-23.06 / Lolla 07
  • West coast doesn't sell out as fast. We're lazy out here :)
    at one point in 2006...

    marybeth gives me her ticket info because she was at work....

    so i had the pleasure of trying to get her tickets for 3-4 hours...

    after i spent 3-4 hours trying to get me tickets....

    hehehehehehehehehehehehehehehehehe................................


    after i started my 45th thread telling 10club exactly what they could do with their tickets...hehehehehehe

    santos sends me a pm......."are you having problems getting tickets????"

    hehehehehehehehehehehehehehehehehehe....................

    what gives you that idea?????

    hehehehehehehehehehehehehehehehehe..............
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
  • heheh Thanks for the laughs Speedy :)
    10.31.93 / 10.1.94 / 6.24.95 / 11.4.95 / 10.19-20.96 / 7.16.98 / 7.21.98 / 10.31.00 /8.4.01 Nader Rally/ 10.21.01 / 12.8-9.02 / 6.01.03 / 9.1.05 / 7.15-16,18.06 / 7.20.06 / 7.22-23.06 / Lolla 07
  • South of SeattleSouth of Seattle West Seattle Posts: 10,708
    at one point in 2006...

    marybeth gives me her ticket info because she was at work....

    so i had the pleasure of trying to get her tickets for 3-4 hours...

    after i spent 3-4 hours trying to get me tickets....

    hehehehehehehehehehehehehehehehehe................................


    after i started my 45th thread telling 10club exactly what they could do with their tickets...hehehehehehe

    santos sends me a pm......."are you having problems getting tickets????"

    hehehehehehehehehehehehehehehehehehe....................

    what gives you that idea?????

    hehehehehehehehehehehehehehehehehe..............

    06 tour, logged in at midday got a ticket then went on with life :) hehehe

    LA2 poster. Logged in and got a poster

    The Vic . . . . We won't go there ;)
    NERDS!
  • 06 tour, logged in at midday got a ticket then went on with life :) hehehe

    LA2 poster. Logged in and got a poster

    The Vic . . . . We won't go there ;)
    i dont think marybeth has EVER gotten tickets using her 10club number...

    maybe once or twice....

    SHE ALWAYS GETS SHUT OUT!!!!!!

    hehehehehehehehehehe................

    sucks being her!!!!
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
  • jc23jc23 Posts: 10
    Which is total horse shit. They can reverse these charges right now if they want to. But it seems they are picking and choosing who they extend this "favor" to. Another bang up customer service job!

    Ok that sucks for a lot of people. Luckily my limit is high enough that it's not really affecting me, but it is annoying as hell. In their defense, I used to work in accounting at a hotel and whenever people check in, they would put a hold on their credit card. Sometimes people would then pay in cash and call me to have the authorization removed. This usually required me to get the card issuing information from them and I would usually have to call the card carrier and/or fax in a request to remove the hold. There was no way to manually remove the hold via our computer system. If 10C is the same way, could you imagine how many phone calls and faxes they would be making right now? I hope that they have learned their lesson on this one. Maybe next time tickets go on sale they shouldn't put them all up at the same time- maybe space it out over a day or two- or at least a few hours. Or maybe, just maybe, make sure that your server is able to handle the amount of traffic you intend to receive beforehand.
  • QuarterToTenQuarterToTen Cincinnati, Ohio Posts: 3,626
    i dont think marybeth has EVER gotten tickets using her 10club number...

    maybe once or twice....

    SHE ALWAYS GETS SHUT OUT!!!!!!

    hehehehehehehehehehe................

    sucks being her!!!!

    once. the VFC tour...and i was on a work computer, huh.

    it's absolutely maddening.
    Nice shirt.
  • once. the VFC tour...and i was on a work computer, huh.

    it's absolutely maddening.
    hehehehehehehehe.................

    i had kathy buy tickets for the vfc tour.....i was at work...after explaining to her EXACTLY what needed to be done....

    she bought 2 sets of tickets for toledo.....thus voiding both purchases(only allowed one set of tickets)......hehehehehe

    and nothing else......(she was supposed to buy toledo....grand rapids and kissimmee) heheheheheheheheheheh

    talk about folding under pressure.....hehehehehehe

    i no longer let kathy near the computer when it is time to get tickets....hehehehehehe
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
  • QuarterToTenQuarterToTen Cincinnati, Ohio Posts: 3,626
    i'd fold under the pressure of having my funds wiped out for 7-10 days.

    i don't want to be anywhere near a computer
    the next time tickets go on sale.
    Nice shirt.
  • i'd fold under the pressure of having my funds wiped out for 7-10 days.

    i don't want to be anywhere near a computer
    the next time tickets go on sale.
    poor zanne....115 times??? $16,000????

    they better have that money back in her account....

    im pretty sure she said she starts her treatment for carpal tunnel tomorrow afternoon....

    hehehehehehehehehe

    115 times?????

    i think i would have stopped at click #73.....maybe #74....

    hehehehehehe............
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
  • poor zanne....115 times??? $16,000????

    they better have that money back in her account....

    im pretty sure she said she starts her treatment for carpal tunnel tomorrow afternoon....

    hehehehehehehehehe

    115 times?????

    i think i would have stopped at click #73.....maybe #74....

    hehehehehehe............



    She's got it under control. Talked with Sue recently and she was actually laughing about it. :D
  • jimed14jimed14 Posts: 9,488
    poor zanne....115 times??? $16,000????

    they better have that money back in her account....

    im pretty sure she said she starts her treatment for carpal tunnel tomorrow afternoon....

    hehehehehehehehehe

    115 times?????

    i think i would have stopped at click #73.....maybe #74....

    hehehehehehe............

    I'm still perplexed on how 115 times happens.

    With clear sailing ... going through the 3 - 4 steps 115 times would take what ... 2 hours (assuming one time per minute) ... so, with all the cluster fuck going on ... how long did 115 times take? Seriously?
    "You're one of the few Red Sox fans I don't mind." - Newch91

    "I don't believe in damn curses. Wake up the damn Bambino and have me face him. Maybe I'll drill him in the ass." --- Pedro Martinez
  • QuarterToTenQuarterToTen Cincinnati, Ohio Posts: 3,626
    poor zanne....115 times??? $16,000????

    they better have that money back in her account....

    im pretty sure she said she starts her treatment for carpal tunnel tomorrow afternoon....

    hehehehehehehehehe

    115 times?????

    i think i would have stopped at click #73.....maybe #74....

    hehehehehehe............

    surely its been straightened out with her bank by now, hope so.

    we've all been there. its just so hard to give up.
    Nice shirt.
  • She's got it under control. Talked with Sue recently and she was actually laughing about it. :D

    i was pretty sure when she posted the story....

    that she had already taken care of the situation......

    and at that point....i guess all you could do is laugh......

    if it had happened to me.....
    once i got it taken care of.....i would be laughing my balls off......
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
  • jimed14 wrote:
    I'm still perplexed on how 115 times happens.

    With clear sailing ... going through the 3 - 4 steps 115 times would take what ... 2 hours (assuming one time per minute) ... so, with all the cluster fuck going on ... how long did 115 times take? Seriously?

    Im going to guess there were multiple people on multiple computers... one CC.
    10.31.93 / 10.1.94 / 6.24.95 / 11.4.95 / 10.19-20.96 / 7.16.98 / 7.21.98 / 10.31.00 /8.4.01 Nader Rally/ 10.21.01 / 12.8-9.02 / 6.01.03 / 9.1.05 / 7.15-16,18.06 / 7.20.06 / 7.22-23.06 / Lolla 07
  • Im going to guess there were multiple people on multiple computers... one CC.


    From what I heard nope. lol

    She just really wanted those tickets. hehehe
  • From what I heard nope. lol

    She just really wanted those tickets. hehehe
    hehehehehehehehehehehehehehe......

    ya think????
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
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