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Nashville Poster Delays

Anyone order Nashville N1/N2 posters (when Santos first posted) and gotten them yet? I ordered both and my arrival date has been adjusted multiple times for both. And N2 (my favorite) continues to say "On the Way" but lists June 12 as the delivery, with no updates since then. Was just curious. Guess I'll need to contact UPS since, from the tracking, it's already left the 10C.


07/28/1992 - Cincinnati
07/11/1998 - Las Vegas
07/22/2006 - The Gorge
04/26/2016 - Lexington
08/08/2018 - Seattle
08/10/2018 - Seattle
08/20/2018 - Wrigley Field
04/02/2020 - Nashville
09/16/2022 - Nashville

Comments

  • darthvedderdarthvedder Posts: 2,661
    edited June 16
    That's Mail Innovations for you. You can take the tracking number under "Shipment Details" and put it into USPS tracking for more detailed information than "Arrived at USPS Facility". That is, if USPS has actually accepted the package from UPS, which could take awhile. And UPS will be no help if you contact them. They will tell you to contact the USPS.
    Post edited by darthvedder on
  • pjheadpjhead Posts: 142
    Anyone order Nashville N1/N2 posters (when Santos first posted) and gotten them yet? I ordered both and my arrival date has been adjusted multiple times for both. And N2 (my favorite) continues to say "On the Way" but lists June 12 as the delivery, with no updates since then. Was just curious. Guess I'll need to contact UPS since, from the tracking, it's already left the 10C.

    Yes, I received both. N2 was delayed a bit but arrived on Friday in PA. I was confused when USPS delivered it. 
  • DissidentRival74DissidentRival74 Six One Five Posts: 151
    edited June 17
    My N1 is showing as "out for delivery" today.  I ordered it about a week before Father's Day and the original delivery date was supposed to be Friday the 13th, then changed to Saturday the 14th.  But just this morning got an update that it's out for delivery today  :)
    And just for reference, I'm in TN.
    Post edited by DissidentRival74 on
    "I'm only civil because I don't know any swear words."
  • sonofjeansonofjean Saco, ME Posts: 72
    My N1 arrived on my porch yesterday.  Tracking had not been updated since June 6th.
  • M0nst3rMJM0nst3rMJ Riding the wave Posts: 70
    My Nashville N2 poster finally arrived yesterday as well. Tracking never updated as the way the barcode is affixed on it there is no way to scan it. It is wrapped around it as opposed to lengthwise which is the issue. 
    Washington, DC June 14, 1998 * Baltimore, MD September 12, 2024 * Pittsburgh, PA May 16, 2025 * Pittsburgh, PA May 18, 2025
  • PSUS2HPSUS2H USA Posts: 2,381
    Mine was listed with a delivery date of June 11th, it literally just updated this morning for the first time since June 6th that its out for delivery. 
    TBH, I'd rather 10c go through USPS OR UPS. Not this hybrid UPS/USPS combo. 
    Pittsburgh, PA September 28, 2005 || Washington, DC June 22, 2008 || Barstow, VA May 13, 2010 || Seattle, WA  August 10, 2018 || Dana Point, CA September 29, 2018 (EV) || Dana Point, CA September 28, 2019 (EV) || Dana Point, CA September 25, 2021 (EV) || Dana Point, CA October 1, 2021 || Dana Point, CA October 2, 2021 || Chicago, IL August 29, 2024 || Pittsburgh, PA May 16, 2025 || Pittsburgh, PA May 18, 2025
  • Merkin BallerMerkin Baller Posts: 12,582
    My Nashville 2 showed up yesterday. 

    I don't bother to check the tracking, I know better at this point... something might show as stuck in Fife for days or even weeks and then get delivered out of the blue w/ zero update scans. That's happened w/ at least 2 items I've bought from the ship in the last 6 months. 
  • flanosmasseurflanosmasseur Posts: 286
    edited June 26
    Received Nashville N2, but still haven't received N1. I live in Indianapolis and the last two updates was that it arrived at the Indy USPS facility on June 15th, is delayed, and is "Moving through the network" on June 19th. I guess if I wanted a refund, I would need to reach out to the Indy facility (since 10C has shipped it)? At this point, I just want the poster or my money back...I'm tired of waiting.
    07/28/1992 - Cincinnati
    07/11/1998 - Las Vegas
    07/22/2006 - The Gorge
    04/26/2016 - Lexington
    08/08/2018 - Seattle
    08/10/2018 - Seattle
    08/20/2018 - Wrigley Field
    04/02/2020 - Nashville
    09/16/2022 - Nashville
  • Gern BlanstenGern Blansten Mar-A-Lago Posts: 21,872
    Received Nashville N2, but still haven't received N1. I live in Indianapolis and the last two updates was that it arrived at the Indy USPS facility on June 15th, is delayed, and is "Moving through the network" on June 19th. I guess if I wanted a refund, I would need to reach out to the Indy facility (since 10C has shipped it)? At this point, I just want the poster or my money back...I'm tired of waiting.
    not sure how you could possibly get your money back...you just need to wait

    The Indpls post office is a black hole
    Remember the Thomas Nine !! (10/02/2018)
    The Golden Age is 2 months away. And guess what….. you’re gonna love it! (teskeinc 11.19.24)

    1998: Noblesville; 2003: Noblesville; 2009: EV Nashville, Chicago, Chicago
    2010: St Louis, Columbus, Noblesville; 2011: EV Chicago, East Troy, East Troy
    2013: London ON, Wrigley; 2014: Cincy, St Louis, Moline (NO CODE)
    2016: Lexington, Wrigley #1; 2018: Wrigley, Wrigley, Boston, Boston
    2020: Oakland, Oakland:  2021: EV Ohana, Ohana, Ohana, Ohana
    2022: Oakland, Oakland, Nashville, Louisville; 2023: Chicago, Chicago, Noblesville
    2024: Noblesville, Wrigley, Wrigley, Ohana, Ohana; 2025: Pitt1, Pitt2
  • demetriosdemetrios Posts: 96,397
    Received Nashville N2, but still haven't received N1. I live in Indianapolis and the last two updates was that it arrived at the Indy USPS facility on June 15th, is delayed, and is "Moving through the network" on June 19th. I guess if I wanted a refund, I would need to reach out to the Indy facility (since 10C has shipped it)? At this point, I just want the poster or my money back...I'm tired of waiting.
    not sure how you could possibly get your money back...you just need to wait

    The Indpls post office is a black hole

    Yep, you gotta wait at least a month. 90 days for international orders.

    https://help.pearljam.com/hc/en-us/articles/205023064-Shipping-Policy

    What if my order never arrives?

    There have been substantial delays due to COVID-19. The normal delivery times may vary significantly. The below guidelines are based on "normal" circumstances, and current transit times will be affected.

    Domestic orders that do not arrive within 30 days of the shipping date are eligible for refund or replacement, depending on merchandise quantities. You must make contact with Ten Club within that 30 day period* to be eligible for a refund or reshipment. (If your missing parcel is a Membership Item, it will be reshipped, not refunded).

    International orders that do not arrive within 90 days of the shipping date are eligible for store credit or replacement, depending on merchandise quantities. You must make contact with Ten Club within that 90 day period* to be eligible for a refund or reshipment.(If your missing parcel is a Membership Item, it will be reshipped, not refunded). 

    *Except in instances where movement is still indicated in tracking progress.

     

  • flanosmasseurflanosmasseur Posts: 286
    demetrios said:
    Received Nashville N2, but still haven't received N1. I live in Indianapolis and the last two updates was that it arrived at the Indy USPS facility on June 15th, is delayed, and is "Moving through the network" on June 19th. I guess if I wanted a refund, I would need to reach out to the Indy facility (since 10C has shipped it)? At this point, I just want the poster or my money back...I'm tired of waiting.
    not sure how you could possibly get your money back...you just need to wait

    The Indpls post office is a black hole

    Yep, you gotta wait at least a month. 90 days for international orders.

    https://help.pearljam.com/hc/en-us/articles/205023064-Shipping-Policy

    What if my order never arrives?

    There have been substantial delays due to COVID-19. The normal delivery times may vary significantly. The below guidelines are based on "normal" circumstances, and current transit times will be affected.

    Domestic orders that do not arrive within 30 days of the shipping date are eligible for refund or replacement, depending on merchandise quantities. You must make contact with Ten Club within that 30 day period* to be eligible for a refund or reshipment. (If your missing parcel is a Membership Item, it will be reshipped, not refunded).

    International orders that do not arrive within 90 days of the shipping date are eligible for store credit or replacement, depending on merchandise quantities. You must make contact with Ten Club within that 90 day period* to be eligible for a refund or reshipment.(If your missing parcel is a Membership Item, it will be reshipped, not refunded). 

    *Except in instances where movement is still indicated in tracking progress.

     

    Thanks for the info @demetrios. The asterisk statement is a little confusing though...at least for me. The poster was shipped from Fife on 06/05/2025, but "movement has been indicated" up until 06/15/2025. So does the 30-day window starts on the 5th or 15th? Also, when it states I must contact 10C within the 30-day period (to be eligible for a refund/replacement), I guess it would just be a simple e-mail letting them know we're coming up on 30 days and no poster?


    07/28/1992 - Cincinnati
    07/11/1998 - Las Vegas
    07/22/2006 - The Gorge
    04/26/2016 - Lexington
    08/08/2018 - Seattle
    08/10/2018 - Seattle
    08/20/2018 - Wrigley Field
    04/02/2020 - Nashville
    09/16/2022 - Nashville
  • demetriosdemetrios Posts: 96,397
    demetrios said:
    Received Nashville N2, but still haven't received N1. I live in Indianapolis and the last two updates was that it arrived at the Indy USPS facility on June 15th, is delayed, and is "Moving through the network" on June 19th. I guess if I wanted a refund, I would need to reach out to the Indy facility (since 10C has shipped it)? At this point, I just want the poster or my money back...I'm tired of waiting.
    not sure how you could possibly get your money back...you just need to wait

    The Indpls post office is a black hole

    Yep, you gotta wait at least a month. 90 days for international orders.

    https://help.pearljam.com/hc/en-us/articles/205023064-Shipping-Policy

    What if my order never arrives?

    There have been substantial delays due to COVID-19. The normal delivery times may vary significantly. The below guidelines are based on "normal" circumstances, and current transit times will be affected.

    Domestic orders that do not arrive within 30 days of the shipping date are eligible for refund or replacement, depending on merchandise quantities. You must make contact with Ten Club within that 30 day period* to be eligible for a refund or reshipment. (If your missing parcel is a Membership Item, it will be reshipped, not refunded).

    International orders that do not arrive within 90 days of the shipping date are eligible for store credit or replacement, depending on merchandise quantities. You must make contact with Ten Club within that 90 day period* to be eligible for a refund or reshipment.(If your missing parcel is a Membership Item, it will be reshipped, not refunded). 

    *Except in instances where movement is still indicated in tracking progress.

     

    Thanks for the info @demetrios. The asterisk statement is a little confusing though...at least for me. The poster was shipped from Fife on 06/05/2025, but "movement has been indicated" up until 06/15/2025. So does the 30-day window starts on the 5th or 15th? Also, when it states I must contact 10C within the 30-day period (to be eligible for a refund/replacement), I guess it would just be a simple e-mail letting them know we're coming up on 30 days and no poster?



    It would start on the 15th. I would contact 10club next week. 
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