Can't sell my tickets for Pittsburgh, May 18, 2025

I am a Canadian who doesn't want to visit the USA right now, for obvious reasons.  I just went through hell with Ticketmaster trying to set everything up to sell my tickets.  I kept dealing with a persistent error whenever I tried to sell the tickets.  I had already talked to 5 or 6 agents over a few days.  Then the last agent I spoke with suddenly told my I couldn't sell my tickets at all.  I read the fine print when I bought the tickets, the only stipulation was that I would need a bank account in the USA for payment if I needed to sell the tickets.  There was NOTHING about not being able to sell them, only that I could only sell them for face value.  I also knew I couldn't transfer them.  I was told to "keep checking" as the date got closer to see if I was allowed to sell.  There is nowhere on the TM site that mentions I can't sell these tickets.  All of the documentation on the site states that if they can't be sold, you will get a notice saying as much right after you click the "Sell Tickets" button. This is such a waste.  I get that PJ wants to control ticket prices for 10 club users, but now it's causing me to waste over $500CAD.

Comments

  • GlowGirlGlowGirl New York, NY Posts: 11,622
    I am a Canadian who doesn't want to visit the USA right now, for obvious reasons.  I just went through hell with Ticketmaster trying to set everything up to sell my tickets.  I kept dealing with a persistent error whenever I tried to sell the tickets.  I had already talked to 5 or 6 agents over a few days.  Then the last agent I spoke with suddenly told my I couldn't sell my tickets at all.  I read the fine print when I bought the tickets, the only stipulation was that I would need a bank account in the USA for payment if I needed to sell the tickets.  There was NOTHING about not being able to sell them, only that I could only sell them for face value.  I also knew I couldn't transfer them.  I was told to "keep checking" as the date got closer to see if I was allowed to sell.  There is nowhere on the TM site that mentions I can't sell these tickets.  All of the documentation on the site states that if they can't be sold, you will get a notice saying as much right after you click the "Sell Tickets" button. This is such a waste.  I get that PJ wants to control ticket prices for 10 club users, but now it's causing me to waste over $500CAD.
    Are you sure you have your U.S. banking information put in. Also, you may need some other information. I know in the U.S. we have to give our tax information. Perhaps you are just missing some paperwork. You definitely are allowed to sell. Can someone from Canada help this person.

  • thelettermtheletterm Canada Posts: 4
    I did everything.  The last agent basically told me "too bad".

  • CROJAM95CROJAM95 Posts: 10,153
    What do you have in tix?

  • thelettermtheletterm Canada Posts: 4
    Section 106
    Row U
    Seats 1 & 2
  • CROJAM95CROJAM95 Posts: 10,153
    those are good seats, aisle is nice too

    im sure someone wouldnt mind doing a deal where you set up a temporary TM password for them to access tix and they Venmo you $$

    Im not 100% certain im doing PITT, Yet....but if i do and they are available still...hit me up
  • dmbolpdmbolp ATL Posts: 1,460
    Come to the show, got right back!
  • RatherStarvedRatherStarved Posts: 5,422
    Earlier this week the system wouldn’t let me sell tickets.  Rather than reach out to one of the useless TM agents, I decided to wait a couple of days and try again.  The second time, it worked.  So try again tomorrow…. 
    PJ: 2013: London (ON); Buffalo; 2014: Cincinnati; 2016: Sunrise, Miami, Toronto 1-2, Wrigley 2; 2018: London (UK) 1, Milan, Padova, Sea 2, Wrigley 1-2, Fenway 1-2; 2021: SHN, Ohana, Ohana Encore 1-2; 2022: LA 1-2, Phx, Oak 1-2, Fresno, Copenhagen, Hyde Park 1-2; Quebec, Ottawa, Hamilton, Toronto; MSG, Camden, Nashville, Louisville, St. Louis, OKC; 2023: St. Paul 1-2, Chicago 1-2; Fort Worth 2; Austin 1-2; 2024:  Vancouver 1-2, LV 1-2, LA 1-2, Napa, Barcelona 1-2
     
    EV Solo: 2017 Louisville and Franklin, 2018 Ohana, 2019 Innings Fest, Berlin, Düsseldorf, Dublin and Ohana; 2021 Ohana Friday (from beach) and Saturday; 2022 Earthlings Newark; 2023 Innings Fest and Benoraya 1-2.

    Gutted:  London 2 2018, Sacramento 2022, Noblesville 2023
  • julieooliernjulieooliern Posts: 659
    DMd you
  • josermorenojosermoreno Posts: 170
    Yes keep trying! I was having the error on my phone and desktop all night Tuesday, wouldn't let me sell,then randomly checked the desktop yesterday night and it worked! 
    Sunfest Gimli, Manitoba 1993. Winnipeg 2005,2011. St Paul 2014,St Paul 1&2 2023  N1&2. Chicago 1&2 Sept 5&7.  Austin,Texas 1&2 Sept 18&19,2023
  • bootlegbootleg Posts: 814
    I am a Canadian who doesn't want to visit the USA right now, for obvious reasons.  I just went through hell with Ticketmaster trying to set everything up to sell my tickets.  I kept dealing with a persistent error whenever I tried to sell the tickets.  I had already talked to 5 or 6 agents over a few days.  Then the last agent I spoke with suddenly told my I couldn't sell my tickets at all.  I read the fine print when I bought the tickets, the only stipulation was that I would need a bank account in the USA for payment if I needed to sell the tickets.  There was NOTHING about not being able to sell them, only that I could only sell them for face value.  I also knew I couldn't transfer them.  I was told to "keep checking" as the date got closer to see if I was allowed to sell.  There is nowhere on the TM site that mentions I can't sell these tickets.  All of the documentation on the site states that if they can't be sold, you will get a notice saying as much right after you click the "Sell Tickets" button. This is such a waste.  I get that PJ wants to control ticket prices for 10 club users, but now it's causing me to waste over $500CAD.
    People are listing tickets still all the time.  I know Canadians need like a Wise account or something based in the US for it to be able to go through.  It sounds pretty straightforward but will let others who have had to go that route chime in on the process.  When trying to sell you may have to do it from a computer browser version as others have had issues with the app version.
  • thelettermtheletterm Canada Posts: 4
    OK, I was finally able to sell my tickets on TM last night.  I updated my payment option (not payout option) on TM to PayPal, kept clicking the second SMS validation link until it finally sent me a code.  Then I was able to sell the tickets.  Thanks for all the advice and support.  This was a difficult decision.
  • PeteyPetey Posts: 5
    CROJAM95 said:
    those are good seats, aisle is nice too

    im sure someone wouldnt mind doing a deal where you set up a temporary TM password for them to access tix and they Venmo you $$

    Im not 100% certain im doing PITT, Yet....but if i do and they are available still...hit me up
    So, I tried that as I have tickets to FL on Sat the 26th as well and Pittsburgh the 16th of May. I can’t use either, tried to let a former 10 club member buy them from me for face value, gave him a temp PW to my account, and got this message.   

    Pass Disabled

    This pass is associated with a different Apple Account. Contact Ticketmaster to resolve this issue.

    Contact Issuer

  • ReissyReissy St. Louis Posts: 186
    Petey said:
    CROJAM95 said:
    those are good seats, aisle is nice too

    im sure someone wouldnt mind doing a deal where you set up a temporary TM password for them to access tix and they Venmo you $$

    Im not 100% certain im doing PITT, Yet....but if i do and they are available still...hit me up
    So, I tried that as I have tickets to FL on Sat the 26th as well and Pittsburgh the 16th of May. I can’t use either, tried to let a former 10 club member buy them from me for face value, gave him a temp PW to my account, and got this message.   

    Pass Disabled

    This pass is associated with a different Apple Account. Contact Ticketmaster to resolve this issue.

    Contact Issuer

    They won’t be able to add the tickets to their wallet. You’ll have to let them have access to your account the day of the event and they’ll scan the tickets from there. 
    2014: St. Louis
    2024: Wrigley II, Fenway II
  • FBechFBech Sevilla Posts: 53
    edited April 7
    I have the same issue with a ticket for Miami, I am from Spain and I can´t finally make it to the concert. I am selling the ticket and dont mind giving access to my TN account. 
    Post edited by FBech on
  • gotthebottlegotthebottle San Diego Posts: 3,106
    FBech said:
    I have the same issue with a ticket for Miami, I am from Spain and I can´t finally make it to the concert. I am selling the ticket and dont mind giving access to my TN account. 
    I recommend you sell to @HailHailVitalogy
    Dependable 10C member
  • RatherStarvedRatherStarved Posts: 5,422
    The preceding message is not at all motivated by a desire to score HHV’s Pittsburgh seats! 
    PJ: 2013: London (ON); Buffalo; 2014: Cincinnati; 2016: Sunrise, Miami, Toronto 1-2, Wrigley 2; 2018: London (UK) 1, Milan, Padova, Sea 2, Wrigley 1-2, Fenway 1-2; 2021: SHN, Ohana, Ohana Encore 1-2; 2022: LA 1-2, Phx, Oak 1-2, Fresno, Copenhagen, Hyde Park 1-2; Quebec, Ottawa, Hamilton, Toronto; MSG, Camden, Nashville, Louisville, St. Louis, OKC; 2023: St. Paul 1-2, Chicago 1-2; Fort Worth 2; Austin 1-2; 2024:  Vancouver 1-2, LV 1-2, LA 1-2, Napa, Barcelona 1-2
     
    EV Solo: 2017 Louisville and Franklin, 2018 Ohana, 2019 Innings Fest, Berlin, Düsseldorf, Dublin and Ohana; 2021 Ohana Friday (from beach) and Saturday; 2022 Earthlings Newark; 2023 Innings Fest and Benoraya 1-2.

    Gutted:  London 2 2018, Sacramento 2022, Noblesville 2023
  • gotthebottlegotthebottle San Diego Posts: 3,106
    The preceding message is not at all motivated by a desire to score HHV’s Pittsburgh seats! 
    Who... me? 🤣
  • GTFLYGIRLGTFLYGIRL NewYork Posts: 772
    FBech said:
    I have the same issue with a ticket for Miami, I am from Spain and I can´t finally make it to the concert. I am selling the ticket and dont mind giving access to my TN account. 
    Hey!!.Which night Miami do you have? We need Miami tickets! Please LMK. We'd love to.partner to help each other!! 😁

    ✌️💙 PJ


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