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Secondary Ticket Companies

smithholmessmithholmes Posts: 3
edited March 28 in The Porch
Hello all, I live have tickets for both shows in Atlanta (I live in Atlanta).  But I have found two pit seats on a secondary seller that I might be willing to buy to upgrade.  Has anyone bought PJ tickets from StubHub, Vivid, etc?  They guarantee a refund, but I'm scared that they might not make good on the tickets for the show.  Any first-hand advice/
Post edited by Sea on

Comments

  • Hankj25Hankj25 Posts: 336
    Yes. No issues for me when I did it at all last year.  I needed 5 tickets for one of the shows and got three on sH with now issues after I got denied in the 10C lottery.  
    Seattle 8-8-18
    Chicago 8-18-18
    Chicago 8-20-18
    St. Louis 4-4-20
    Denver 4-9-20
    Denver 9-22-22
    Noblesville 9-10-23
    Vancouver 5-6-24
    Seattle 5-30-24
    Nashville 5-6-25


    EV
    Chicago 2-9-22
    Tempe 2-26-23
  • CarryTheZeroCarryTheZero Posts: 3,187
    I’m currently in a fight with Stubhub. Used them before and no issues. Bought some tickets to a local Drive-By Truckers show in Athens. The seller sent the tickets. They were for the wrong date. Then, the Eventbrite app would not let me claim the tickets, so I had no way to send them back to Stubhub. After hours on the phone and sending in multiple screenshots, they declared I would get a refund. They sent me the email that I would get a refund.

    It’s been over a month and two phone calls. No refund processed. On the last call, they offered me a 25% coupon on a future ticket. I angrily told them no. They claimed they would “escalate” the issue. They even saw the email they sent saying I would get a refund. They claim I don’t get one because I didn’t send the tickets back, which they know I was unable to do so.

    I have had no further communication, and I’ll have to call again. I’m still out the money.

    I will never use them again.
  • RatherStarvedRatherStarved Posts: 5,413
    smithholmes said:
    Hello all, I live have tickets for both shows in Atlanta (I live in Atlanta).  But I have found two pit seats on a secondary seller that I might be willing to buy to upgrade.  Has anyone bought PJ tickets from StubHub, Vivid, etc?  They guarantee a refund, but I'm scared that they might not make good on the tickets for the show.  Any first-hand advice/
    Use your existing tickets and contribute to your retirement account the arm and a leg you’d have to pay for GA on secondary, which may or may not get you in anyway.  
    PJ: 2013: London (ON); Buffalo; 2014: Cincinnati; 2016: Sunrise, Miami, Toronto 1-2, Wrigley 2; 2018: London (UK) 1, Milan, Padova, Sea 2, Wrigley 1-2, Fenway 1-2; 2021: SHN, Ohana, Ohana Encore 1-2; 2022: LA 1-2, Phx, Oak 1-2, Fresno, Copenhagen, Hyde Park 1-2; Quebec, Ottawa, Hamilton, Toronto; MSG, Camden, Nashville, Louisville, St. Louis, OKC; 2023: St. Paul 1-2, Chicago 1-2; Fort Worth 2; Austin 1-2; 2024:  Vancouver 1-2, LV 1-2, LA 1-2, Napa, Barcelona 1-2
     
    EV Solo: 2017 Louisville and Franklin, 2018 Ohana, 2019 Innings Fest, Berlin, Düsseldorf, Dublin and Ohana; 2021 Ohana Friday (from beach) and Saturday; 2022 Earthlings Newark; 2023 Innings Fest and Benoraya 1-2.

    Gutted:  London 2 2018, Sacramento 2022, Noblesville 2023
  • Lost In OhioLost In Ohio Posts: 7,112
    CarryTheZero said:
    I’m currently in a fight with Stubhub. Used them before and no issues. Bought some tickets to a local Drive-By Truckers show in Athens. The seller sent the tickets. They were for the wrong date. Then, the Eventbrite app would not let me claim the tickets, so I had no way to send them back to Stubhub. After hours on the phone and sending in multiple screenshots, they declared I would get a refund. They sent me the email that I would get a refund.

    It’s been over a month and two phone calls. No refund processed. On the last call, they offered me a 25% coupon on a future ticket. I angrily told them no. They claimed they would “escalate” the issue. They even saw the email they sent saying I would get a refund. They claim I don’t get one because I didn’t send the tickets back, which they know I was unable to do so.

    I have had no further communication, and I’ll have to call again. I’m still out the money.

    I will never use them again.

    I'd be calling the Better Business Bureau at this point.
    Presidential Advice from President-Elect Mike McCready: "Are you getting something out of this all encompassing trip?"
  • on2legson2legs Posts: 15,521
    Just dispute it with your credit card company.  You weren’t sent what you purchased and you have an email saying they would refund you.  Easy win.  
    1996: Randall's Island 2  1998: East Rutherford | MSG 1 & 2  2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2 2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel  2005: Atlantic City 1  2006: Camden 1 | East Rutherford 1 & 2 2008: Camden 1 & 2 | MSG 1 & 2 | Newark (EV)  2009: Philadelphia 1, 2 & 4  2010: Newark | MSG 1 & 2  2011: Toronto 1  2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore  2015: Central Park  2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD)  2017: Brooklyn (RnR HOF)  2020: MSG | Asbury Park  2021: Asbury Park  2022: MSG | Camden | Nashville  2024: MSG 1 & 2 (#50) | Philadelphia 1 & 2 | Baltimore  2025: Raleigh


  • tylermooretylermoore St. Joseph, MI Posts: 1,070
    The one time in my life I’ve ever gotten fake tickets was actually through StubHub. Hampton PJ 2016. Spent probably 20 minutes on the phone without any resolution of course…
    so I fucking snuck in. Walked around the venue and found the least guarded door. Waited for the poor lady to turn her back for a second and I dashed in and mixed with the crowd SO fast. Never had any issue after that, except my heartbeat from the adrenaline rush.  
    I got in the show so I didn’t really care in the end. 
     
  • on2legson2legs Posts: 15,521
    I’ve used stubhub dozens of times for sporting events… Football, basketball and baseball without any issues.  They’re a legitimate company but like any platform some scammers might take advantage.  
    1996: Randall's Island 2  1998: East Rutherford | MSG 1 & 2  2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2 2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel  2005: Atlantic City 1  2006: Camden 1 | East Rutherford 1 & 2 2008: Camden 1 & 2 | MSG 1 & 2 | Newark (EV)  2009: Philadelphia 1, 2 & 4  2010: Newark | MSG 1 & 2  2011: Toronto 1  2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore  2015: Central Park  2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD)  2017: Brooklyn (RnR HOF)  2020: MSG | Asbury Park  2021: Asbury Park  2022: MSG | Camden | Nashville  2024: MSG 1 & 2 (#50) | Philadelphia 1 & 2 | Baltimore  2025: Raleigh


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