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Can't sell my tickets for Pittsburgh, May 18, 2025

thelettermtheletterm Canada Posts: 4
in Given To Fly (live)
I am a Canadian who doesn't want to visit the USA right now, for obvious reasons.  I just went through hell with Ticketmaster trying to set everything up to sell my tickets.  I kept dealing with a persistent error whenever I tried to sell the tickets.  I had already talked to 5 or 6 agents over a few days.  Then the last agent I spoke with suddenly told my I couldn't sell my tickets at all.  I read the fine print when I bought the tickets, the only stipulation was that I would need a bank account in the USA for payment if I needed to sell the tickets.  There was NOTHING about not being able to sell them, only that I could only sell them for face value.  I also knew I couldn't transfer them.  I was told to "keep checking" as the date got closer to see if I was allowed to sell.  There is nowhere on the TM site that mentions I can't sell these tickets.  All of the documentation on the site states that if they can't be sold, you will get a notice saying as much right after you click the "Sell Tickets" button. This is such a waste.  I get that PJ wants to control ticket prices for 10 club users, but now it's causing me to waste over $500CAD.
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  • GlowGirlGlowGirl New York, NY Posts: 11,537
    theletterm said:
    I am a Canadian who doesn't want to visit the USA right now, for obvious reasons.  I just went through hell with Ticketmaster trying to set everything up to sell my tickets.  I kept dealing with a persistent error whenever I tried to sell the tickets.  I had already talked to 5 or 6 agents over a few days.  Then the last agent I spoke with suddenly told my I couldn't sell my tickets at all.  I read the fine print when I bought the tickets, the only stipulation was that I would need a bank account in the USA for payment if I needed to sell the tickets.  There was NOTHING about not being able to sell them, only that I could only sell them for face value.  I also knew I couldn't transfer them.  I was told to "keep checking" as the date got closer to see if I was allowed to sell.  There is nowhere on the TM site that mentions I can't sell these tickets.  All of the documentation on the site states that if they can't be sold, you will get a notice saying as much right after you click the "Sell Tickets" button. This is such a waste.  I get that PJ wants to control ticket prices for 10 club users, but now it's causing me to waste over $500CAD.
    Are you sure you have your U.S. banking information put in. Also, you may need some other information. I know in the U.S. we have to give our tax information. Perhaps you are just missing some paperwork. You definitely are allowed to sell. Can someone from Canada help this person.

  • thelettermtheletterm Canada Posts: 4
    I did everything.  The last agent basically told me "too bad".

  • CROJAM95CROJAM95 Posts: 10,084
    What do you have in tix?

  • thelettermtheletterm Canada Posts: 4
    Section 106
    Row U
    Seats 1 & 2
  • CROJAM95CROJAM95 Posts: 10,084
    those are good seats, aisle is nice too

    im sure someone wouldnt mind doing a deal where you set up a temporary TM password for them to access tix and they Venmo you $$

    Im not 100% certain im doing PITT, Yet....but if i do and they are available still...hit me up
  • dmbolpdmbolp ATL Posts: 1,454
    Come to the show, got right back!
  • RatherStarvedRatherStarved Posts: 5,312
    Earlier this week the system wouldn’t let me sell tickets.  Rather than reach out to one of the useless TM agents, I decided to wait a couple of days and try again.  The second time, it worked.  So try again tomorrow…. 
    PJ: 2013: London (ON); Buffalo; 2014: Cincinnati; 2016: Sunrise, Miami, Toronto 1-2, Wrigley 2; 2018: London (UK) 1, Milan, Padova, Sea 2, Wrigley 1-2, Fenway 1-2; 2021: SHN, Ohana, Ohana Encore 1-2; 2022: LA 1-2, Phx, Oak 1-2, Fresno, Copenhagen, Hyde Park 1-2; Quebec, Ottawa, Hamilton, Toronto; MSG, Camden, Nashville, Louisville, St. Louis, OKC; 2023: St. Paul 1-2, Chicago 1-2; Fort Worth 2; Austin 1-2; 2024:  Vancouver 1-2, LV 1-2, LA 1-2, Napa, Barcelona 1-2
     
    EV Solo: 2017 Louisville and Franklin, 2018 Ohana, 2019 Innings Fest, Berlin, Düsseldorf, Dublin and Ohana; 2021 Ohana Friday (from beach) and Saturday; 2022 Earthlings Newark; 2023 Innings Fest and Benoraya 1-2.

    Gutted:  London 2 2018, Sacramento 2022, Noblesville 2023
  • julieooliernjulieooliern Posts: 563
    DMd you
  • josermorenojosermoreno Posts: 163
    Yes keep trying! I was having the error on my phone and desktop all night Tuesday, wouldn't let me sell,then randomly checked the desktop yesterday night and it worked! 
    Sunfest Gimli, Manitoba 1993. Winnipeg 2005,2011. St Paul 2014,St Paul 1&2 2023  N1&2. Chicago 1&2 Sept 5&7.  Austin,Texas 1&2 Sept 18&19,2023
  • bootlegbootleg Posts: 787
    theletterm said:
    I am a Canadian who doesn't want to visit the USA right now, for obvious reasons.  I just went through hell with Ticketmaster trying to set everything up to sell my tickets.  I kept dealing with a persistent error whenever I tried to sell the tickets.  I had already talked to 5 or 6 agents over a few days.  Then the last agent I spoke with suddenly told my I couldn't sell my tickets at all.  I read the fine print when I bought the tickets, the only stipulation was that I would need a bank account in the USA for payment if I needed to sell the tickets.  There was NOTHING about not being able to sell them, only that I could only sell them for face value.  I also knew I couldn't transfer them.  I was told to "keep checking" as the date got closer to see if I was allowed to sell.  There is nowhere on the TM site that mentions I can't sell these tickets.  All of the documentation on the site states that if they can't be sold, you will get a notice saying as much right after you click the "Sell Tickets" button. This is such a waste.  I get that PJ wants to control ticket prices for 10 club users, but now it's causing me to waste over $500CAD.
    People are listing tickets still all the time.  I know Canadians need like a Wise account or something based in the US for it to be able to go through.  It sounds pretty straightforward but will let others who have had to go that route chime in on the process.  When trying to sell you may have to do it from a computer browser version as others have had issues with the app version.
  • thelettermtheletterm Canada Posts: 4
    OK, I was finally able to sell my tickets on TM last night.  I updated my payment option (not payout option) on TM to PayPal, kept clicking the second SMS validation link until it finally sent me a code.  Then I was able to sell the tickets.  Thanks for all the advice and support.  This was a difficult decision.
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