TM error code lock out

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gonzo
gonzo Posts: 769
in Given To Fly (live)
All day long I’m trying to buy tickets and keep getting the error message-
“Sorry we couldn’t process your request, please try again later. Error code 0002.”

WTF?!?
Any thoughts?
peace,
gonzo
4/10/94, 9/28/96, 9/29/96, 4/30/03, 7/8/03, 7/9/03, 10/01/04, 9/15/05, 9/30/05, 10/01/05, 5/4/06, 6/1/06, 6/3/06, 6/19/08, 6/22/08, 6/24/08, 6/25/08, 6/27/08, 8/23/09, 8/24/09, 10/27/09, 10/28/09, 10/31/09, 5/17/10, 5/18/10, 5/20/10, 5/21/10, 9/3/11, 9/4/11, 10/15/13, 10/18/13, 10/19/13, 10/25/13, 9/26/15, 4/28/16, 4/29/16, 5/1/16, 5/2/16, 8/5/16, 8/7/16, 4/7/17, 8/8/18, 8/10/18, 9/10/22, 9/11/22
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Comments

  • GlowGirl
    GlowGirl New York, NY Posts: 12,069
    edited August 2024
    I got that a few times earlier today only for MSG. But then it went away after an hour or so. 

    Edit - just saw it was back but only for MSG still. 
    Post edited by GlowGirl on
  • gonzo
    gonzo Posts: 769
    GlowGirl said:
    I got that a few times earlier today only for MSG. But then it went away after an hour or so. 
    Thanks. Sorry you had it too. Unfortunately it’s been happening all day in my attempt for MSG
    peace,
    gonzo
    4/10/94, 9/28/96, 9/29/96, 4/30/03, 7/8/03, 7/9/03, 10/01/04, 9/15/05, 9/30/05, 10/01/05, 5/4/06, 6/1/06, 6/3/06, 6/19/08, 6/22/08, 6/24/08, 6/25/08, 6/27/08, 8/23/09, 8/24/09, 10/27/09, 10/28/09, 10/31/09, 5/17/10, 5/18/10, 5/20/10, 5/21/10, 9/3/11, 9/4/11, 10/15/13, 10/18/13, 10/19/13, 10/25/13, 9/26/15, 4/28/16, 4/29/16, 5/1/16, 5/2/16, 8/5/16, 8/7/16, 4/7/17, 8/8/18, 8/10/18, 9/10/22, 9/11/22
  • gonzo
    gonzo Posts: 769
    So for some reason the error code is only when I try PJ Premium tickets…
    peace,
    gonzo
    4/10/94, 9/28/96, 9/29/96, 4/30/03, 7/8/03, 7/9/03, 10/01/04, 9/15/05, 9/30/05, 10/01/05, 5/4/06, 6/1/06, 6/3/06, 6/19/08, 6/22/08, 6/24/08, 6/25/08, 6/27/08, 8/23/09, 8/24/09, 10/27/09, 10/28/09, 10/31/09, 5/17/10, 5/18/10, 5/20/10, 5/21/10, 9/3/11, 9/4/11, 10/15/13, 10/18/13, 10/19/13, 10/25/13, 9/26/15, 4/28/16, 4/29/16, 5/1/16, 5/2/16, 8/5/16, 8/7/16, 4/7/17, 8/8/18, 8/10/18, 9/10/22, 9/11/22
  • GlowGirl
    GlowGirl New York, NY Posts: 12,069
    I just tried calling TM. They were not a big help. Right now it is only for MSG that this is happening. So, I am not sure why. Hopefully, it will resolve. 
  • gonzo
    gonzo Posts: 769
    GlowGirl said:
    I just tried calling TM. They were not a big help. Right now it is only for MSG that this is happening. So, I am not sure why. Hopefully, it will resolve. 
    Thanks for letting us know! I was going to call tomorrow during east coast business hours so it’s great to hear this tonight. I’ll call them tomorrow to see what I can find out, if anything else.
    peace,
    gonzo
    4/10/94, 9/28/96, 9/29/96, 4/30/03, 7/8/03, 7/9/03, 10/01/04, 9/15/05, 9/30/05, 10/01/05, 5/4/06, 6/1/06, 6/3/06, 6/19/08, 6/22/08, 6/24/08, 6/25/08, 6/27/08, 8/23/09, 8/24/09, 10/27/09, 10/28/09, 10/31/09, 5/17/10, 5/18/10, 5/20/10, 5/21/10, 9/3/11, 9/4/11, 10/15/13, 10/18/13, 10/19/13, 10/25/13, 9/26/15, 4/28/16, 4/29/16, 5/1/16, 5/2/16, 8/5/16, 8/7/16, 4/7/17, 8/8/18, 8/10/18, 9/10/22, 9/11/22
  • mikesbri
    mikesbri Toronto Posts: 1,008
    I have the same problem.  Im assuming we are blocked because we are apparently bots.
    Barrie 98, Toronto 00, Toronto 03, Buffalo 03, Toronto 05, Hamilton 05, Kitchener 05, Toronto 06 I II, Lolla 07, Vedder Toronto I II, Toronto 09, Philly Oct 30 & 31 2009, Buffalo 2010, Cleveland 2010, Toronto I II 2011, Hamilton 2011, Ottawa 2011, London 2013, Buffalo 2013, Pittsburgh 2013, FLL 2016, Miami 2016, Tor I & II 2016, Barcelona 2018, Toronto 2022, Ottawa 2022, Quebec City 2022, Hamilton 2022
  • GlowGirl
    GlowGirl New York, NY Posts: 12,069
    mikesbri said:
    I have the same problem.  Im assuming we are blocked because we are apparently bots.
    But why only for MSG. That is the only show I get that message on. I am fine with the other shows. And when I called TM they said there was no issue with my account. It is also letting me cart tickets to other artist’s shows for MSG. So it is strange. 
  • mikesbri
    mikesbri Toronto Posts: 1,008
    Yes I've check other shows and they are ok for me as well.  Very strange.  Maybe its a sign to wait it out for cheaper/better tickets.
    Barrie 98, Toronto 00, Toronto 03, Buffalo 03, Toronto 05, Hamilton 05, Kitchener 05, Toronto 06 I II, Lolla 07, Vedder Toronto I II, Toronto 09, Philly Oct 30 & 31 2009, Buffalo 2010, Cleveland 2010, Toronto I II 2011, Hamilton 2011, Ottawa 2011, London 2013, Buffalo 2013, Pittsburgh 2013, FLL 2016, Miami 2016, Tor I & II 2016, Barcelona 2018, Toronto 2022, Ottawa 2022, Quebec City 2022, Hamilton 2022
  • mikesbri
    mikesbri Toronto Posts: 1,008
    Maybe something on there end thats causing it.  Since Monday hardly any of those tickets for MSG 1 have sold.
    Barrie 98, Toronto 00, Toronto 03, Buffalo 03, Toronto 05, Hamilton 05, Kitchener 05, Toronto 06 I II, Lolla 07, Vedder Toronto I II, Toronto 09, Philly Oct 30 & 31 2009, Buffalo 2010, Cleveland 2010, Toronto I II 2011, Hamilton 2011, Ottawa 2011, London 2013, Buffalo 2013, Pittsburgh 2013, FLL 2016, Miami 2016, Tor I & II 2016, Barcelona 2018, Toronto 2022, Ottawa 2022, Quebec City 2022, Hamilton 2022
  • GlowGirl
    GlowGirl New York, NY Posts: 12,069
    I just asked another friend here to try to cart an MSG and he got the same message. So it is not us. I think there is an issue with MSG. Can some other people on here try to cart one and see what happens?
  • steven87
    steven87 Posts: 1,722
    It’s only for PJ premium tickets. Just tried carting one of the absurdly priced F2F tickets remaining and was able to. So it appears F2F is still working for MSG. 
  • GlowGirl
    GlowGirl New York, NY Posts: 12,069
    So it looks like we can cart F2F tickets but not premiums on MSG. I just hope the issue is resolved if those premiums drop to standard. 
  • mikesbri
    mikesbri Toronto Posts: 1,008
    edited August 2024
    Sounds like ticketmaster has created a very bot friendly website.  Those standard tickets for MSG 1 Sec 211 Row 18 are all on stubhub.  Looks like the bots had no issues.
    Barrie 98, Toronto 00, Toronto 03, Buffalo 03, Toronto 05, Hamilton 05, Kitchener 05, Toronto 06 I II, Lolla 07, Vedder Toronto I II, Toronto 09, Philly Oct 30 & 31 2009, Buffalo 2010, Cleveland 2010, Toronto I II 2011, Hamilton 2011, Ottawa 2011, London 2013, Buffalo 2013, Pittsburgh 2013, FLL 2016, Miami 2016, Tor I & II 2016, Barcelona 2018, Toronto 2022, Ottawa 2022, Quebec City 2022, Hamilton 2022
  • gonzo
    gonzo Posts: 769
    mikesbri said:
    Sounds like ticketmaster has created a very bot friendly website.  Those standard tickets for MSG 1 Sec 211 Row 18 are all on stubhub.  Looks like the bots had no issues.
    Of course they did. They are crooks!
    Thanks for all the info/investigation on this. I'm on hold with them now and will report back with what I glean.

    Still hoping for MSG2....
    peace,
    gonzo
    4/10/94, 9/28/96, 9/29/96, 4/30/03, 7/8/03, 7/9/03, 10/01/04, 9/15/05, 9/30/05, 10/01/05, 5/4/06, 6/1/06, 6/3/06, 6/19/08, 6/22/08, 6/24/08, 6/25/08, 6/27/08, 8/23/09, 8/24/09, 10/27/09, 10/28/09, 10/31/09, 5/17/10, 5/18/10, 5/20/10, 5/21/10, 9/3/11, 9/4/11, 10/15/13, 10/18/13, 10/19/13, 10/25/13, 9/26/15, 4/28/16, 4/29/16, 5/1/16, 5/2/16, 8/5/16, 8/7/16, 4/7/17, 8/8/18, 8/10/18, 9/10/22, 9/11/22
  • gonzo
    gonzo Posts: 769
    Am now able to cart PJ Premium so I guess they have sorted it out. Must have needed to get the bots up to speed first…
    peace,
    gonzo
    4/10/94, 9/28/96, 9/29/96, 4/30/03, 7/8/03, 7/9/03, 10/01/04, 9/15/05, 9/30/05, 10/01/05, 5/4/06, 6/1/06, 6/3/06, 6/19/08, 6/22/08, 6/24/08, 6/25/08, 6/27/08, 8/23/09, 8/24/09, 10/27/09, 10/28/09, 10/31/09, 5/17/10, 5/18/10, 5/20/10, 5/21/10, 9/3/11, 9/4/11, 10/15/13, 10/18/13, 10/19/13, 10/25/13, 9/26/15, 4/28/16, 4/29/16, 5/1/16, 5/2/16, 8/5/16, 8/7/16, 4/7/17, 8/8/18, 8/10/18, 9/10/22, 9/11/22
  • aschuldiner
    aschuldiner Posts: 39
    Before I found my Missoula GA, I was running into this same issue consistently (and not just for premium).
    1996: Randall's Island 9/28, 9/29
    2000: Saratoga Springs 8/27
    2013: Brooklyn 10/19
    2016: Tampa 4/11, Jacksonville 4/13
    2024: Missoula 8/22
  • mattbel123
    mattbel123 Posts: 187
    Same issue is currently happening for Baltimore
  • Sprunkn7
    Sprunkn7 Posts: 5,286
    Trying for Baltimore also today.  Error code is on their end.  I assume they will eventually fix it.  
    Thank you fellow 10 clubber for saving my ass....again!!!
  • mattbel123
    mattbel123 Posts: 187
    Sprunkn7 said:
    Trying for Baltimore also today.  Error code is on their end.  I assume they will eventually fix it.  

    Those are some good seats. I'd hope to get my hands on a pair and ditch the pair that I do have.
  • Sprunkn7
    Sprunkn7 Posts: 5,286
    mattbel123 said:
    Sprunkn7 said:
    Trying for Baltimore also today.  Error code is on their end.  I assume they will eventually fix it.  

    Those are some good seats. I'd hope to get my hands on a pair and ditch the pair that I do have.
    Skunked on 10C again, so I just want a half way decent pair.
    Thank you fellow 10 clubber for saving my ass....again!!!

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