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MSG Tickets Won - Credit Card Declined

TT222086TT222086 Posts: 5
in The Porch
Hi, I won the lottery for 9/11/22 MSG, but my credit card was declined because it was stolen and had to cancel it. I received an email to resubmit my credit card information, which I promptly did, but never received a confirmation for the TC tickets. Who can I reachout to about this? I've been waiting patiently, but now I'm nervous that I won't be able to attend. Thanks all!

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    CROJAM95CROJAM95 Posts: 9,123
    10C Tix? from 2020 sale?
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    Go AnimalGo Animal Posts: 3,928
    This is all in TM'S court. Hopefully, you didn't delete any emails related to TM, Verified Fan, or anything remotely connected between 2020-today. Again, only TM can look into this for you.
    PJ - 09/23/98: West Palm Beach II, 08/12/00: Tampa, 04/12/03: Orlando, 04/13/03: Tampa, 06/12/08: Tampa, 06/27/08: Hartford, 09/22/09: Seattle II, 04/11/16: Tampa, 05/01 & 05/02/16: MSG I & II, 09/18/21: Sea Hear Now, 10/01 & 10/02/21: Ohana Encore I & II, 05/06 & 05/07/22: Los Angeles I & II, 09/11/22: MSG, 09/16/22: Nashville, 09/02/23: St. Paul II, 09/07/23: Chicago II, 09/18 & 09/19/23: Austin I & II

    EV - 08/04 & 08/05/08: (Eddie solo, w/Liam Finn) NYC I & II, 11/27 & 11/28/12: (Eddie solo, w/Glen Hansard) Orlando I & II, 02/09 & 02/10/22: (Eddie & the Earthlings) Chicago I & II, 09/30/23: (Eddie & the Earthlings) Ohana Festival

    Song Wishlist: Oceans, Brother, Alone, Let Me Sleep, full W.M.A., Hold On, all of Vitalogy or Satan's Bed, Gremmie Out Of Control, Mankind, Around The Bend (full band), Don't Gimme No Lip, Pilate, Push Me Pull Me, All Those Yesterdays, Rival, Parting Ways (full band), You Are, Bu$hleaguer, Inside Job, low octave Driftin', Strangest Tribe, Other Side, Undone, Of The Earth, Love Reign O'er Me, Comfortably Numb, and the Mamasan Trilogy.

    Wanted Posters: WPB '98, Tampa/WPB '00, Tampa '03, EV Batmobile '08        ISO: any picks, or setlists from any of my shows!

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    lowbudgetlushlowbudgetlush Posts: 609
    didn't these tickets go on sale months ago? Why does having your card stolen now have any effect on past purchased tickets?
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