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How the hell do I get my digital download?!

ten474ten474 Los Angeles Posts: 186
in The Porch
I apologize if this is a very dumb question, but I just purchased a digital bootleg.  My question is, how do I download it?  I don't see a link or email anywhere after purchasing. PLEASE HELP!  Thank you.
2000: Los Angeles, San Bernardino
2003: Irvine, Las Vegas, Santa Barbara
2006: Los Angeles N1 & N2
2011: Mexico City
2013: Wrigley Field, Los Angeles N1 & N2
2014: Austin City Limits Weekend 1
2015: Mexico City
2016: Fenway N1 & N2
2018: Seattle N1 & N2, Missoula, Boston N1 & N2
2021: Ohana I, Ohana II
2022: San Diego, LA N1 & N2, Oakland N1 & N2, Fresno
2023: St. Paul N1 & N2
2024: Vancouver N1 & N2, Vegas N1 & N2, Los Angeles N1 & N2, Seattle N1 & N2, Dublin, Manchester, Missoula, Wrigley N2, Boston N1 & N2, Ohana N1 & N2
2025: Hollywood, FL N1 & N2, Nashville N1 & N2








Comments

  • jefftjefft Posts: 677
    It's in your purchase history.  Click it and it will be there.
  • ten474ten474 Los Angeles Posts: 186
    It shows I purchased it but I do not see a link for a download.
    2000: Los Angeles, San Bernardino
    2003: Irvine, Las Vegas, Santa Barbara
    2006: Los Angeles N1 & N2
    2011: Mexico City
    2013: Wrigley Field, Los Angeles N1 & N2
    2014: Austin City Limits Weekend 1
    2015: Mexico City
    2016: Fenway N1 & N2
    2018: Seattle N1 & N2, Missoula, Boston N1 & N2
    2021: Ohana I, Ohana II
    2022: San Diego, LA N1 & N2, Oakland N1 & N2, Fresno
    2023: St. Paul N1 & N2
    2024: Vancouver N1 & N2, Vegas N1 & N2, Los Angeles N1 & N2, Seattle N1 & N2, Dublin, Manchester, Missoula, Wrigley N2, Boston N1 & N2, Ohana N1 & N2
    2025: Hollywood, FL N1 & N2, Nashville N1 & N2








  • jefftjefft Posts: 677
    Click view details
  • ten474ten474 Los Angeles Posts: 186
    I did. Still no link. This is all it shows. 
    2000: Los Angeles, San Bernardino
    2003: Irvine, Las Vegas, Santa Barbara
    2006: Los Angeles N1 & N2
    2011: Mexico City
    2013: Wrigley Field, Los Angeles N1 & N2
    2014: Austin City Limits Weekend 1
    2015: Mexico City
    2016: Fenway N1 & N2
    2018: Seattle N1 & N2, Missoula, Boston N1 & N2
    2021: Ohana I, Ohana II
    2022: San Diego, LA N1 & N2, Oakland N1 & N2, Fresno
    2023: St. Paul N1 & N2
    2024: Vancouver N1 & N2, Vegas N1 & N2, Los Angeles N1 & N2, Seattle N1 & N2, Dublin, Manchester, Missoula, Wrigley N2, Boston N1 & N2, Ohana N1 & N2
    2025: Hollywood, FL N1 & N2, Nashville N1 & N2








  • RS151862RS151862 Pittsburgh, PA Posts: 2,725
    Charge your phone 
    Pittsburgh 1998 • Pittsburgh 2006 • 2012 Isle Of Wight Festival • 2012 Made In America Festival • Baltimore 2013 • Seattle 2013
    St. Paul 2014 • Mexico City 2015 • Philadelphia II 2016 • Ottawa 2016 • Amsterdam I & II 2018 • Wrigley Field II 2018 • Phoenix 2022
    Apollo Theater 2022 • Chicago I 2023 • Baltimore 2024 • Pittsburgh I & II 2025

  • ten474ten474 Los Angeles Posts: 186
    When I go to view details of order, there is no link to download. Has this happened to anyone else?
    2000: Los Angeles, San Bernardino
    2003: Irvine, Las Vegas, Santa Barbara
    2006: Los Angeles N1 & N2
    2011: Mexico City
    2013: Wrigley Field, Los Angeles N1 & N2
    2014: Austin City Limits Weekend 1
    2015: Mexico City
    2016: Fenway N1 & N2
    2018: Seattle N1 & N2, Missoula, Boston N1 & N2
    2021: Ohana I, Ohana II
    2022: San Diego, LA N1 & N2, Oakland N1 & N2, Fresno
    2023: St. Paul N1 & N2
    2024: Vancouver N1 & N2, Vegas N1 & N2, Los Angeles N1 & N2, Seattle N1 & N2, Dublin, Manchester, Missoula, Wrigley N2, Boston N1 & N2, Ohana N1 & N2
    2025: Hollywood, FL N1 & N2, Nashville N1 & N2








  • EADG23EADG23 Posts: 8
    I have the same problem and haven’t found a solution yet. 
  • ten474ten474 Los Angeles Posts: 186
    I bought my download today (June 6) but for some reason it lists the purchase date as June 7?  I am wondering if that has something to do with it.
    2000: Los Angeles, San Bernardino
    2003: Irvine, Las Vegas, Santa Barbara
    2006: Los Angeles N1 & N2
    2011: Mexico City
    2013: Wrigley Field, Los Angeles N1 & N2
    2014: Austin City Limits Weekend 1
    2015: Mexico City
    2016: Fenway N1 & N2
    2018: Seattle N1 & N2, Missoula, Boston N1 & N2
    2021: Ohana I, Ohana II
    2022: San Diego, LA N1 & N2, Oakland N1 & N2, Fresno
    2023: St. Paul N1 & N2
    2024: Vancouver N1 & N2, Vegas N1 & N2, Los Angeles N1 & N2, Seattle N1 & N2, Dublin, Manchester, Missoula, Wrigley N2, Boston N1 & N2, Ohana N1 & N2
    2025: Hollywood, FL N1 & N2, Nashville N1 & N2








  • 2-feign-reluctance2-feign-reluctance TigerTown, USA Posts: 23,451
    In the past, my email receipt contained a download link. 
    www.cluthelee.com
  • darthvedderdarthvedder Posts: 2,661
    edited June 2022
    Maybe try on a PC instead of your phone? I guess you could try contacting nugs, like it says in the product description:

    If you have any questions about your bootleg order, please contact Nugs by opening a

    New customer service ticket at help.nugs.net.


    Post edited by darthvedder on
  • Gern BlanstenGern Blansten Mar-A-Lago Posts: 21,877
    I really don't understand why the process can't be easier. Every time I do it I want to throw something out the window.
    Remember the Thomas Nine !! (10/02/2018)
    The Golden Age is 2 months away. And guess what….. you’re gonna love it! (teskeinc 11.19.24)

    1998: Noblesville; 2003: Noblesville; 2009: EV Nashville, Chicago, Chicago
    2010: St Louis, Columbus, Noblesville; 2011: EV Chicago, East Troy, East Troy
    2013: London ON, Wrigley; 2014: Cincy, St Louis, Moline (NO CODE)
    2016: Lexington, Wrigley #1; 2018: Wrigley, Wrigley, Boston, Boston
    2020: Oakland, Oakland:  2021: EV Ohana, Ohana, Ohana, Ohana
    2022: Oakland, Oakland, Nashville, Louisville; 2023: Chicago, Chicago, Noblesville
    2024: Noblesville, Wrigley, Wrigley, Ohana, Ohana; 2025: Pitt1, Pitt2
  • demetriosdemetrios Posts: 96,402
    ten474 said:
    I did. Still no link. This is all it shows. 

    Weird. You should see

    Digital Downloads for this order: .. URL.

    That would take you to http://download.pearljam.com/ .

    Over @ Nugs, we use the nugster app.
  • PB11041PB11041 Earth Posts: 2,845
    Gern Blansten said:
    I really don't understand why the process can't be easier. Every time I do it I want to throw something out the window.
    agreed, this is a less than optimal process. the "download" manager is abysmal.  You have to go track by track by track.
    His eminence has yet to show. 
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  • lexicondevillexicondevil Posts: 2,239
    Gern Blansten said:
    I really don't understand why the process can't be easier. Every time I do it I want to throw something out the window.
    Seriously. I really hate Nugs. Really hate Nugs. Bandcamp is such an easier and effective site to use.
    1991- Hollywood Palladium, California with Temple of the Dog, Soundgarden, and Alice in Chains -RIP Magazine Show Oct. 6th
    1992- Lollapalooza, Irvine, California
    Nothing since then. I suck.
    2016- Fenway Park, Boston - Both glorious nights
    2022- Oakland Night 2
    2024 Sacramento, CA
  • DEGBTIDEGBTI san diego Posts: 993
    It's a pain in the ass, until you figure it out. What I do is use my PC. I purchase the download. Then go to your account and then recent purchases. Click the link and and a menu box pops up with a list of all the songs. Then I click each song and they download each separately to my computer. Now, I open, the latest version mind you, of ITunes. Go to your main menu and click on import to my library. Find each song in your PC's downloads and click them to import. Now you can sync your iPhone to your library. There you go!
  • jefftjefft Posts: 677
    DEGBTI said:
    It's a pain in the ass, until you figure it out. What I do is use my PC. I purchase the download. Then go to your account and then recent purchases. Click the link and and a menu box pops up with a list of all the songs. Then I click each song and they download each separately to my computer. Now, I open, the latest version mind you, of ITunes. Go to your main menu and click on import to my library. Find each song in your PC's downloads and click them to import. Now you can sync your iPhone to your library. There you go!
    And just wasted so much time.
  • ten474ten474 Los Angeles Posts: 186
    edited June 2022
    Turns out I'm not crazy.  There was no link.  10c just sent me this:


    Post edited by ten474 on
    2000: Los Angeles, San Bernardino
    2003: Irvine, Las Vegas, Santa Barbara
    2006: Los Angeles N1 & N2
    2011: Mexico City
    2013: Wrigley Field, Los Angeles N1 & N2
    2014: Austin City Limits Weekend 1
    2015: Mexico City
    2016: Fenway N1 & N2
    2018: Seattle N1 & N2, Missoula, Boston N1 & N2
    2021: Ohana I, Ohana II
    2022: San Diego, LA N1 & N2, Oakland N1 & N2, Fresno
    2023: St. Paul N1 & N2
    2024: Vancouver N1 & N2, Vegas N1 & N2, Los Angeles N1 & N2, Seattle N1 & N2, Dublin, Manchester, Missoula, Wrigley N2, Boston N1 & N2, Ohana N1 & N2
    2025: Hollywood, FL N1 & N2, Nashville N1 & N2








  • demetriosdemetrios Posts: 96,402
    ten474 said:
    Turns out I'm not crazy.  There was no link.  10c just sent me this:



    Hope all is good now. 
  • JimmyVJimmyV Boston's MetroWest Posts: 19,557
    ten474 said:
    Turns out I'm not crazy.  There was no link.  10c just sent me this:


    Glad they made it right and that you aren't crazy! 
    ___________________________________________

    "...I changed by not changing at all..."
  • F Me In The BrainF Me In The Brain this knows everybody from other commets Posts: 31,740
    RS151862 said:
    Charge your phone 
    Ha
    The love he receives is the love that is saved
  • ceskaceska New York Posts: 1,137
    lexicondevil said:
    Gern Blansten said:
    I really don't understand why the process can't be easier. Every time I do it I want to throw something out the window.
    Seriously. I really hate Nugs. Really hate Nugs. Bandcamp is such an easier and effective site to use.

    I agree that Nugs is the worst, and that Bandcamp is perfect. Nugs is made slightly tolerable through the use of the DownThemAll browser add-on on Firefox.
  • demetriosdemetrios Posts: 96,402
    ceska said:
    lexicondevil said:
    Gern Blansten said:
    I really don't understand why the process can't be easier. Every time I do it I want to throw something out the window.
    Seriously. I really hate Nugs. Really hate Nugs. Bandcamp is such an easier and effective site to use.

    I agree that Nugs is the worst, and that Bandcamp is perfect. Nugs is made slightly tolerable through the use of the DownThemAll browser add-on on Firefox.
    Have you guys tried the nugster app? It's the easiest ever. Even more easier then Bandcamp. You have to though order from Nugs.net, not pearljam.com. 
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