Record player problem - solved! Huzzah

Hi everyone -
The problem: All of my records are skipping at various spots when I play them. I clean all my records prior to playing, VTF scale is reading 1.75 as recommended and I even went up to 2.00 for testing purposes, and I have the onzow stylus cleaning kit.
This was a pretty random occurrence as I only play a record maybe once or twice a week and then bam one day I try out some records and all of them are having an issue. I tried brand new records, records I know have had zero flaws before, and even old records where I know exactly when to expect the flaw and the problem persists. It’s a u-turn orbit and it has been in the same place it has always been for the 9 months I have had it with no issues til now.
I have read that maybe the anti-skate system might have a problem, but I believe on these tables that isn’t something that can even be adjusted so im not sure how it would have messed up.
Anyways, any thoughts through your experience?
Thanks!
Cincinnati 2014
Greenville 2016
(Raleigh 2016)
Columbia 2016
Comments
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I did reach out to their customer support today, but likely wont hear back until Monday. Will post what they say as well.Pittsburgh 2013
Cincinnati 2014
Greenville 2016
(Raleigh 2016)
Columbia 20160 -
Is your table level? I put a small level on the platter of mine and discovered it was tilted badly. The tutorial I used to set up my table said that could lead to skipping during playback.www.cluthelee.com0
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Good thought. I will check to make sure later tonightPittsburgh 2013
Cincinnati 2014
Greenville 2016
(Raleigh 2016)
Columbia 20160 -
Couldn’t be more level unfortunatelyPittsburgh 2013
Cincinnati 2014
Greenville 2016
(Raleigh 2016)
Columbia 20160 -
drakeheuer14 said:Couldn’t be more level unfortunatelywww.cluthelee.com0
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Sending it up to them to check out. This was their best guess at this point, who knowsPittsburgh 2013
Cincinnati 2014
Greenville 2016
(Raleigh 2016)
Columbia 20160 -
drakeheuer14 said:Sending it up to them to check out. This was their best guess at this point, who knowswww.cluthelee.com0
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Thank you! Figures that I bought some Christmas albums and I can’t even spin them lolPittsburgh 2013
Cincinnati 2014
Greenville 2016
(Raleigh 2016)
Columbia 20160 -
This is why we have five turntables.I SAW PEARL JAM0
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2-feign-reluctance said:dankind said:This is why we have five turntables.
The other four are in the den, my work/jam room, daughter's room, and the attic (though that one will soon head down to my son's room).
Edit to add:MedozK said:
Post edited by dankind onI SAW PEARL JAM0 -
dankind said:2-feign-reluctance said:dankind said:This is why we have five turntables.
The other four are in the den, my work/jam room, daughter's room, and the attic (though that one will soon head down to my son's room).
Edit to add:MedozK said:www.cluthelee.com0 -
The resolution!I can’t say enough how pleased I am with u-turn for their quickness to responding/repairing everything. Can’t wait to get it back home.Pittsburgh 2013
Cincinnati 2014
Greenville 2016
(Raleigh 2016)
Columbia 20160 -
NICE!!! Happy listening!!!www.cluthelee.com0
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2-feign-reluctance said:NICE!!! Happy listening!!!Pittsburgh 2013
Cincinnati 2014
Greenville 2016
(Raleigh 2016)
Columbia 20160 -
YES!!www.cluthelee.com0
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