Record player problem - solved! Huzzah

drakeheuer14

Hi everyone - 

The problem: All of my records are skipping at various spots when I play them. I clean all my records prior to playing, VTF scale is reading 1.75 as recommended and I even went up to 2.00 for testing purposes, and I have the onzow stylus cleaning kit. 

This was a pretty random occurrence as I only play a record maybe once or twice a week and then bam one day I try out some records and all of them are having an issue. I tried brand new records, records I know have had zero flaws before, and even old records where I know exactly when to expect the flaw and the problem persists. It’s a u-turn orbit and it has been in the same place it has always been for the 9 months I have had it with no issues til now. 

I have read that maybe the anti-skate system might have a problem, but I believe on these tables that isn’t something that can even be adjusted so im not sure how it would have messed up. 

Anyways, any thoughts through your experience? 

Thanks!

drakeheuer14

I did reach out to their customer support today, but likely wont hear back until Monday. Will post what they say as well. 

2-feign-reluctance

Is your table level? I put a small level on the platter of mine and discovered it was tilted badly. The tutorial I used to set up my table said that could lead to skipping during playback. 

drakeheuer14

Good thought. I will check to make sure later tonight

drakeheuer14

Couldn’t be more level unfortunately 

2-feign-reluctance

drakeheuer14 said:

Couldn’t be more level unfortunately 

Awesome! Well, that's one box ticked! I hope you get some solutions from the support line! 

drakeheuer14

Sending it up to them to check out. This was their best guess at this point, who knows

2-feign-reluctance

drakeheuer14 said:

Sending it up to them to check out. This was their best guess at this point, who knows

Good luck, hope you can get it going well again! 

drakeheuer14

Thank you! Figures that I bought some Christmas albums and I can’t even spin them lol

dankind

This is why we have five turntables. 

2-feign-reluctance

dankind said:

This is why we have five turntables. 

Haults Maul! 

dankind

2-feign-reluctance said:

dankind said:

This is why we have five turntables. 

Haults Maul! 

One new one is still in its box from the manufacturer.

The other four are in the den, my work/jam room, daughter's room, and the attic (though that one will soon head down to my son's room).

Edit to add:

MedozK said:

2-feign-reluctance

dankind said:

2-feign-reluctance said:

dankind said:

This is why we have five turntables. 

Haults Maul! 

One new one is still in its box from the manufacturer.

The other four are in the den, my work/jam room, daughter's room, and the attic (though that one will soon head down to my son's room).

Edit to add:

MedozK said:

I got 5 turntables and a microwave...er, I mean microphone! 

drakeheuer14

The resolution! 

I can’t say enough how pleased I am with u-turn for their quickness to responding/repairing everything. Can’t wait to get it back home. 

2-feign-reluctance

NICE!!! Happy listening!!! 

drakeheuer14

2-feign-reluctance said:

NICE!!! Happy listening!!! 

Thank you! Up and spinning today. Perfect as it was prior to this weird occurrence! 

2-feign-reluctance

YES!!