Speakers Technical Help?

GlowGirl
GlowGirl New York, NY Posts: 12,080
edited November 2021 in Musicians and Gearheads
It appears that one of my stereo speakers is completely dead. I have the Audioengine a5+. It is the passive speaker that is not working. I have already unplugged and replugged in the connectors, tightened them. They are in the right place, etc. When I touch the speaker there is no vibration either. I made an appointment for someone at Audioengine to call me on Thursday. But since you all are so knowledgeable about this stuff, I thought I would see if any of you have any suggestions. I have had them for only about a year (I bought them last November 17th), and they were over $600 - so not super cheap. Anyway, any suggestions would be great. Thanks.

Edit - After further investigation, I think it is my turntable connection. When I play music through my phone on Bluetooth, both speakers work. I am taking my turntable in to get looked at tomorrow. I hope it is something simple. It still under warranty.

Post edited by GlowGirl on

Comments

  • CM189191
    CM189191 Posts: 6,927
    good luck - hope you get it figured out - let us know!
  • GlowGirl
    GlowGirl New York, NY Posts: 12,080
    CM189191 said:
    good luck - hope you get it figured out - let us know!
    Thanks. My guess is that it is the RCA cable from the turntable. Alternatively, it could be the RCA input on the speaker - but hopefully, whichever it is will be easy to take care of. Both the speakers and the turntable are under warranty. So - at least that is good. I will let you know what I find out.

  • GlowGirl
    GlowGirl New York, NY Posts: 12,080
    It's all taken care of. It was the turntable. Best Buy decided it was less of a hassle to give me a whole new turntable than to repair the one I had. So, now everything works. I really want to upgrade my turntable anyway at some point - maybe next year.
  • F Me In The Brain
    F Me In The Brain this knows everybody from other commets Posts: 31,809
    Nice, glad things were covered and they did an exchange.
    The love he receives is the love that is saved
  • CM189191
    CM189191 Posts: 6,927
    GlowGirl said:
    It's all taken care of. It was the turntable. Best Buy decided it was less of a hassle to give me a whole new turntable than to repair the one I had. So, now everything works. I really want to upgrade my turntable anyway at some point - maybe next year.

    I used to work at Best Buy corporate here in MN.  I feel like they're customer service is pretty good.

    Just don't ever get a remote starter installed in your car! 

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