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Speakers Technical Help?

GlowGirlGlowGirl New York, NYPosts: 3,906
edited November 15 in Musicians and Gearheads
It appears that one of my stereo speakers is completely dead. I have the Audioengine a5+. It is the passive speaker that is not working. I have already unplugged and replugged in the connectors, tightened them. They are in the right place, etc. When I touch the speaker there is no vibration either. I made an appointment for someone at Audioengine to call me on Thursday. But since you all are so knowledgeable about this stuff, I thought I would see if any of you have any suggestions. I have had them for only about a year (I bought them last November 17th), and they were over $600 - so not super cheap. Anyway, any suggestions would be great. Thanks.

Edit - After further investigation, I think it is my turntable connection. When I play music through my phone on Bluetooth, both speakers work. I am taking my turntable in to get looked at tomorrow. I hope it is something simple. It still under warranty.

Post edited by GlowGirl on

Comments

  • CM189191CM189191 Minneapolis via ChicagoPosts: 6,431
    good luck - hope you get it figured out - let us know!
    WI 6/27/98 WI 10/8/00 MO 10/11/00 IL 4/23/03 MN 6/26/06 MN 6/27/06 WI 6/30/06 IL 8/5/07 IL 8/21/08 (EV) IL 8/22/08 (EV) IL 8/23/09 IL 8/24/09 IN 5/7/10 IL 6/28/11 (EV) IL 6/29/11 (EV) WI 9/3/11 WI 9/4/11 IL 7/19/13 NE 10/09/14 IL 10/17/14 MN 10/19/14 FL 4/11/16 IL 8/20/16 IL 8/22/16 IL 08/18/18 IL 08/20/18 IT 07/05/2020 AT 07/07/2020
  • GlowGirlGlowGirl New York, NYPosts: 3,906
    CM189191 said:
    good luck - hope you get it figured out - let us know!
    Thanks. My guess is that it is the RCA cable from the turntable. Alternatively, it could be the RCA input on the speaker - but hopefully, whichever it is will be easy to take care of. Both the speakers and the turntable are under warranty. So - at least that is good. I will let you know what I find out.

  • GlowGirlGlowGirl New York, NYPosts: 3,906
    It's all taken care of. It was the turntable. Best Buy decided it was less of a hassle to give me a whole new turntable than to repair the one I had. So, now everything works. I really want to upgrade my turntable anyway at some point - maybe next year.
  • F Me In The BrainF Me In The Brain this knows everybody from other commetsPosts: 26,049
    Nice, glad things were covered and they did an exchange.
    The love he receives is the love that is saved
  • CM189191CM189191 Minneapolis via ChicagoPosts: 6,431
    GlowGirl said:
    It's all taken care of. It was the turntable. Best Buy decided it was less of a hassle to give me a whole new turntable than to repair the one I had. So, now everything works. I really want to upgrade my turntable anyway at some point - maybe next year.

    I used to work at Best Buy corporate here in MN.  I feel like they're customer service is pretty good.

    Just don't ever get a remote starter installed in your car! 
    WI 6/27/98 WI 10/8/00 MO 10/11/00 IL 4/23/03 MN 6/26/06 MN 6/27/06 WI 6/30/06 IL 8/5/07 IL 8/21/08 (EV) IL 8/22/08 (EV) IL 8/23/09 IL 8/24/09 IN 5/7/10 IL 6/28/11 (EV) IL 6/29/11 (EV) WI 9/3/11 WI 9/4/11 IL 7/19/13 NE 10/09/14 IL 10/17/14 MN 10/19/14 FL 4/11/16 IL 8/20/16 IL 8/22/16 IL 08/18/18 IL 08/20/18 IT 07/05/2020 AT 07/07/2020
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