Anyone Ever Opened a Vault Vinyl and Been Missing A Record? Anything That Can Be Done?

djmikeyz28
djmikeyz28 Posts: 281
in The Porch
Long story short, I just got around to opening my Vault 4 Mt. Baker to spin (4 kids, work full time, and we moved two years ago. Took a while to get my music listening room set back up). I was somewhat shocked to find that my Vault set had two copies of Side E/F, and no copies of Side A/B. Emailed Ten Club, but they have no sets left and aren't able to offer any help (they said I should have opened it and inspected it within 30 days of receipt). Anyone ever had this happen? Any idea on how I could possibly get a replacement of just the first record (Sides A/B that is missing)?

Thanks,

Mike
Chicago-United Center 6/18/2003
Chicago-United Center 5/17/2006
Chicago-United Center 8/24/2009
Ed Solo Chicago-Chicago Theatre 6/29/2011
PJ20-Alpine Valley 9/3/2011 + 9/4/2011
Chicago-Wrigley 7/19/2013
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Comments

  • kramer73
    kramer73 Posts: 2,640
    May as well find a used copy.  Or one that hasn't been opened yet.
  • Ray J. T.
    Ray J. T. Posts: 4,150
    Didn't this happen with a number of copies of vault 3 as well?
  • cp3iverson
    cp3iverson Posts: 8,702
    edited July 2020
    That was a common issue with vault 4.   
    I would only buy that vault if its opened.  I had the duplicate issue as well but they fixed it for me back then.  
    Post edited by cp3iverson on
  • Peasant Tents
    Peasant Tents UK Posts: 863
    Yep - think it was with Vault 4.. Couldn't get a refund either as I bought second hand as sealed...
  • Spiritual_Chaos
    Spiritual_Chaos Posts: 31,965
    edited July 2020
    Eh.... what the fuck? I haven't opened my Vault 4... what the hell if I lack a record in it....

    or Vault 3.

    What do I do now... open them. Or sell them and buy opened ones... lol. 

    Why not just fucking make sure you put the correct vinyl in...... . . ..
    Post edited by Spiritual_Chaos on
    "Mostly I think that people react sensitively because they know you’ve got a point"
  • djmikeyz28
    djmikeyz28 Posts: 281
    You'd think that if this was a known issue, which it sounds like it was, that the record company could have provided some extra single records as replacements. Where's the ownership for a mistake? Things happen, but there should be a solution. Ten Club's response made it sound like this was my fault for not tearing open my vinyl and doing a thorough inspection right away. 
    Chicago-United Center 6/18/2003
    Chicago-United Center 5/17/2006
    Chicago-United Center 8/24/2009
    Ed Solo Chicago-Chicago Theatre 6/29/2011
    PJ20-Alpine Valley 9/3/2011 + 9/4/2011
    Chicago-Wrigley 7/19/2013
  • a5pj
    a5pj Hershey PA Posts: 3,983
    Had a duplicate record for one of the vaults, forget which. They had me break one of em and send em pictures. Then they sent a replacement record. 
    But after a few years and no replacements left, that just sucks...
    Wouldn't it be funny if the world ended in 2010, with lots of fire?



  • cp3iverson
    cp3iverson Posts: 8,702
    Im still searching for you.  Might have an extra A/B
  • CJ260717
    CJ260717 Posts: 414
    I have one that isn't opened.  Think I might video opening it.  If it is missing a disc then I would have proof that it didn't ship with it.
  • djmikeyz28
    djmikeyz28 Posts: 281
    cp3iverson said:
    Im still searching for you.  Might have an extra A/B
    If you do, that would be fantastic. Appreciate you looking!
    Chicago-United Center 6/18/2003
    Chicago-United Center 5/17/2006
    Chicago-United Center 8/24/2009
    Ed Solo Chicago-Chicago Theatre 6/29/2011
    PJ20-Alpine Valley 9/3/2011 + 9/4/2011
    Chicago-Wrigley 7/19/2013
  • bone
    bone Posts: 499
    djmikeyz28 said:
    You'd think that if this was a known issue, which it sounds like it was, that the record company could have provided some extra single records as replacements. Where's the ownership for a mistake? Things happen, but there should be a solution. Ten Club's response made it sound like this was my fault for not tearing open my vinyl and doing a thorough inspection right away. 
    I'm sorry you experienced this, but it's seems a little unreasonable to expect them to replace something made to order over 5 years ago.  To replace that slab they'd have to send to a pressing plant.  
    1993-08-12 - Edmonton, AB, Convention Centre
    2003-05-30 - Vancouver, BC, General Motors Place
    2005-09-04 - Calgary, AB, Pengrowth Saddledome
    2005-09-05 - Edmonton, AB, Rexall Place
    2009-08-08 - Calgary, AB, Canada Olympic Park
    2009-09-21 - Seattle, WA, Key Arena
    2009-09-22 - Seattle, WA, Key Arena
    2011-09-23 - Edmonton, AB, Rexall Place
    2013-11-30 - Spokane, WA, Spokane Arena
  • bone
    bone Posts: 499
    CJ260717 said:
    I have one that isn't opened.  Think I might video opening it.  If it is missing a disc then I would have proof that it didn't ship with it.
    I doubt the reason they aren't doing something for it is because they don't believe him, it's likely that they don't have anything to replace it with.  These were made to order over 5 years ago so I doubt they have miscellaneous slabs laying around the warehouse.
    1993-08-12 - Edmonton, AB, Convention Centre
    2003-05-30 - Vancouver, BC, General Motors Place
    2005-09-04 - Calgary, AB, Pengrowth Saddledome
    2005-09-05 - Edmonton, AB, Rexall Place
    2009-08-08 - Calgary, AB, Canada Olympic Park
    2009-09-21 - Seattle, WA, Key Arena
    2009-09-22 - Seattle, WA, Key Arena
    2011-09-23 - Edmonton, AB, Rexall Place
    2013-11-30 - Spokane, WA, Spokane Arena
  • SHZA
    SHZA St. Louis, MO USA Posts: 4,333
    bone said:
    djmikeyz28 said:
    You'd think that if this was a known issue, which it sounds like it was, that the record company could have provided some extra single records as replacements. Where's the ownership for a mistake? Things happen, but there should be a solution. Ten Club's response made it sound like this was my fault for not tearing open my vinyl and doing a thorough inspection right away. 
    I'm sorry you experienced this, but it's seems a little unreasonable to expect them to replace something made to order over 5 years ago.  To replace that slab they'd have to send to a pressing plant.  
    True, but they could have sent out a notice years ago once they learned it was a common problem. and printed enough replacements to fix the mistake. 
  • bone
    bone Posts: 499
    edited July 2020
    SHZA said:
    bone said:
    djmikeyz28 said:
    You'd think that if this was a known issue, which it sounds like it was, that the record company could have provided some extra single records as replacements. Where's the ownership for a mistake? Things happen, but there should be a solution. Ten Club's response made it sound like this was my fault for not tearing open my vinyl and doing a thorough inspection right away. 
    I'm sorry you experienced this, but it's seems a little unreasonable to expect them to replace something made to order over 5 years ago.  To replace that slab they'd have to send to a pressing plant.  
    True, but they could have sent out a notice years ago once they learned it was a common problem. and printed enough replacements to fix the mistake. 
    Fair enough.  I don't recall if they did, but remember hearing about it at the time.  If there were enough of them they should have sent out something similar to when Lightning Bolt was all messed up and they did a mass correction for those who had really bad pressings. 

    In this thread there are a few that haven't opened theirs.  Maybe they should open them and see if they might have a double of one of the ones the others missing and vice versa.  Kind of like trading cards.
    1993-08-12 - Edmonton, AB, Convention Centre
    2003-05-30 - Vancouver, BC, General Motors Place
    2005-09-04 - Calgary, AB, Pengrowth Saddledome
    2005-09-05 - Edmonton, AB, Rexall Place
    2009-08-08 - Calgary, AB, Canada Olympic Park
    2009-09-21 - Seattle, WA, Key Arena
    2009-09-22 - Seattle, WA, Key Arena
    2011-09-23 - Edmonton, AB, Rexall Place
    2013-11-30 - Spokane, WA, Spokane Arena
  • kramer73
    kramer73 Posts: 2,640
    djmikeyz28 said:
    You'd think that if this was a known issue, which it sounds like it was, that the record company could have provided some extra single records as replacements. Where's the ownership for a mistake? Things happen, but there should be a solution. Ten Club's response made it sound like this was my fault for not tearing open my vinyl and doing a thorough inspection right away. 
    They did fix it for those people who let them know right away.  Years later is a different story.
  • cp3iverson
    cp3iverson Posts: 8,702
    edited July 2020
    Sorry i thought i had an extra A/B but i also have an extra E/F.   Cant help ya.   
  • djmikeyz28
    djmikeyz28 Posts: 281
    cp3iverson said:
    Sorry i thought i had an extra A/B but i also have an extra E/F.   Cant help ya.   
    Appreciate you checking for me!

    Maybe this thread turns into a "my E/F for your A/B" trade thread? Haha
    Chicago-United Center 6/18/2003
    Chicago-United Center 5/17/2006
    Chicago-United Center 8/24/2009
    Ed Solo Chicago-Chicago Theatre 6/29/2011
    PJ20-Alpine Valley 9/3/2011 + 9/4/2011
    Chicago-Wrigley 7/19/2013
  • deadendp
    deadendp Northeast Ohio Posts: 10,434
    I have a Mt. Baker A/B. It was passed to me, because it has a few skid marks that didn't play on the recipient's turntable, but plays on mine just fine.  If you would like to have it, I will pass it on to you.  Just PM me the particulars. (If you want some photos, I can do that. Just let me know.)  
    2014: Cincinnati
    2016: Lexington and Wrigley 1
  • djmikeyz28
    djmikeyz28 Posts: 281
    deadendp said:
    I have a Mt. Baker A/B. It was passed to me, because it has a few skid marks that didn't play on the recipient's turntable, but plays on mine just fine.  If you would like to have it, I will pass it on to you.  Just PM me the particulars. (If you want some photos, I can do that. Just let me know.)  
    PM sent! That would be awesome!
    Chicago-United Center 6/18/2003
    Chicago-United Center 5/17/2006
    Chicago-United Center 8/24/2009
    Ed Solo Chicago-Chicago Theatre 6/29/2011
    PJ20-Alpine Valley 9/3/2011 + 9/4/2011
    Chicago-Wrigley 7/19/2013
  • pjl44
    pjl44 Posts: 10,852
    So the lesson here is don't buy a sealed Vault 4

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