Blocked from Ticketmaster: Error 401 Not Allowed

Comments

• ecdanc Posts: 1,814

  January 2020

  Habit4me said:

  What in the actual F.... Is anyone else dealing with this? No matter what device I use, or what web browser I am using, I keep getting this "Error 401 Not allowed guru Mediation" message. Upon further review (the googles) it appears that because I refreshed my session multiple times, Ticket Master thinks I am a bot, and now I am banned. I can't even click on the email support link - "not allowed". Seems like it could take anywhere from 24 hours to 30 days for this to be unblocked. Calling Ticket Master support is worthless. They cant do anything. 
  I was lucky to win 2 tickets via the fan club for Denver and San Diego, but now I'm wondering if those tickets will not be sent to me as I've been flagged as a ''bot'' lol....
  
  FYI - My sister is in an airplane going to Turks and Caucos so I told her I would try the verified fan pre-sale for her....For those who are asking WHY I am trying for tickets when I already scored 2 shows via Ten Club.
  
  Is anyone else dealing with this?

  Will trade tickets for trip to Turks and Caicos. 

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• BennyLaRue Posts: 751

  January 2020

  
  

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• drakeheuer14 Posts: 4,609

  January 2020

  I have had it happen to me before. Just cleared my cache and all that jazz and I was fine.

  Pittsburgh 2013
  Cincinnati 2014
  Greenville 2016
  (Raleigh 2016)
  Columbia 2016
  

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• P-Town-P-Jam-Fan Posts: 930

  January 2020

  Habit4me said:

  What in the actual F.... Is anyone else dealing with this? No matter what device I use, or what web browser I am using, I keep getting this "Error 401 Not allowed guru Mediation" message. Upon further review (the googles) it appears that because I refreshed my session multiple times, Ticket Master thinks I am a bot, and now I am banned. I can't even click on the email support link - "not allowed". Seems like it could take anywhere from 24 hours to 30 days for this to be unblocked. Calling Ticket Master support is worthless. They cant do anything. 
  I was lucky to win 2 tickets via the fan club for Denver and San Diego, but now I'm wondering if those tickets will not be sent to me as I've been flagged as a ''bot'' lol....
  
  FYI - My sister is in an airplane going to Turks and Caucos so I told her I would try the verified fan pre-sale for her....For those who are asking WHY I am trying for tickets when I already scored 2 shows via Ten Club.
  
  Is anyone else dealing with this?

  Try your phone not connected to Wifi.

  Gorge

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• Habit4me Posts: 155

  January 2020

  Thanks everyone. I've tried clearing cache on all devices, turning of WiFi on my phone, etc. etc. Still the same message.

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• BV84003 Holt, MI Posts: 471

  January 2020

  Yeah. they've done that to me in the past too. Shouldn't be more than 24 hours - it's annoying AF but the tickets you bought are fine

  2003 Clarkston MI #2 | 2004 Grand Rapids MI | 2013 London ON | 2014 Detroit MI | 2016 Toronto ON #1 | 2025 Nashville TN #2

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• Poncier Posts: 17,780

  January 2020

  Usually you get a 24 hour "timeout" from TM when this occurs.

  This weekend we rock Portland

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• Habit4me Posts: 155

  January 2020

  Great thanks all. Upon further review I AM allowed access when using my cell with wifi turned off. Seems like an IP ban and not an account ban.

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• deadendp Northeast Ohio Posts: 10,434

  January 2020

  BennyLaRue said:

  
  

  

  2014: Cincinnati
  2016: Lexington and Wrigley 1
  

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