Shut out once again. Ten Club, I would like an explanation

Kevinman · January 2020

NewfieintheUSA said:

Kevinman said:

Question: if you selected BA did it check GA and Res?

If so, this is the same as 1st priority GA 2nd priority Res.

Lottery works as follows:

2 Hats first round: GA and BA in 1 hat. Res in separate hat2.

Hat 1: Names are drawn out of GA and BA until seats are full. If you had GA selected and name not drawn...you are out. If you had BA selected you stay in this hat for second round.

Hat2: Res names are drawn until full or out of names. If there are seats still left after all Res names are drawn, the remaining names from Hat 1(BA) are drawn until full or out of names.

if still seats are available then people with this show as 2nd choice are drawn.

The only thing I’m unsure of is if someone had 2 shows selected Res only. This was their 2nd choice, do they enter with BA hat 2nd drawing of hat1 or only picked after BA all picked.

How do you know? Stop spreading speculation as fact

Believe what you want....this is pretty much how it worked in the past. Read the whole comment, “if so” usually is not typical in a factual statement but more of a hypothesis.

pjl44 · January 2020

rider10 said:

JimmyV said:

rider10 said:
I've already said it in other threads but I requested only for reserved seats in STL and got declined. Other people have pointed out that people with that show as their second choice got tickets though. I'm disappointed but mostly confused by what happened.

Write and call 10c and keep writing and calling until they give you an actual explanation. That shouldn't have happened to anyone. Hope you make it into the show.

I appreciate it. I've never worked with 10 club customer service before. Obviously I don't expect that they can fix my ticket situation but are they generally pretty helpful and response to inquiries like this?

I agree with Jimmy. If I were in your position, I'd be persistent until someone explained to me what I did wrong or how the mistake happened. Based on other posts, one selection of Reserved STL should have netted you tickets. I would reach out to both TicketsToday/Ticketmaster and Ten Club. "Demand exceeded supply" does not explain your situation.

THEBIBLEISTEN · January 2020

You lost you lost, you won you won. Move on. It’s not the end of the world.

CO278952 · January 2020

Kevinman said:

Question: if you selected BA did it check GA and Res?

If so, this is the same as 1st priority GA 2nd priority Res.

Lottery works as follows:

2 Hats first round: GA and BA in 1 hat. Res in separate hat2.

Hat 1: Names are drawn out of GA and BA until seats are full. If you had GA selected and name not drawn...you are out. If you had BA selected you stay in this hat for second round.

Hat2: Res names are drawn until full or out of names. If there are seats still left after all Res names are drawn, the remaining names from Hat 1(BA) are drawn until full or out of names.

if still seats are available then people with this show as 2nd choice are drawn.

The only thing I’m unsure of is if someone had 2 shows selected Res only. This was their 2nd choice, do they enter with BA hat 2nd drawing of hat1 or only picked after BA all picked.

There is only one hat

Kevinman · January 2020

NewfieintheUSA said:

Kevinman said:

Question: if you selected BA did it check GA and Res?

If so, this is the same as 1st priority GA 2nd priority Res.

Lottery works as follows:

2 Hats first round: GA and BA in 1 hat. Res in separate hat2.

Hat 1: Names are drawn out of GA and BA until seats are full. If you had GA selected and name not drawn...you are out. If you had BA selected you stay in this hat for second round.

Hat2: Res names are drawn until full or out of names. If there are seats still left after all Res names are drawn, the remaining names from Hat 1(BA) are drawn until full or out of names.

if still seats are available then people with this show as 2nd choice are drawn.

The only thing I’m unsure of is if someone had 2 shows selected Res only. This was their 2nd choice, do they enter with BA hat 2nd drawing of hat1 or only picked after BA all picked.

How do you know? Stop spreading speculation as fact

I see you’ve only been a member since 2016 so maybe you don’t know how lotteries worked in the past...but that is a pretty accurate description of how it worked in past. 10C should have explained this further for newer members. I’m not trying to argue, just trying to help people understand the process. Like others have said, BA only caused confusion and misinterpretation. It was a bad idea or not explained well enough.

Not 100% sure but I understood BA as a shortcut so you could check just 1 box instead of having to check GA then Res. If you clicked BA it would simply check both boxes for you.

Kevinman · January 2020

CO278952 said:

Kevinman said:

Question: if you selected BA did it check GA and Res?

If so, this is the same as 1st priority GA 2nd priority Res.

Lottery works as follows:

2 Hats first round: GA and BA in 1 hat. Res in separate hat2.

Hat 1: Names are drawn out of GA and BA until seats are full. If you had GA selected and name not drawn...you are out. If you had BA selected you stay in this hat for second round.

Hat2: Res names are drawn until full or out of names. If there are seats still left after all Res names are drawn, the remaining names from Hat 1(BA) are drawn until full or out of names.

if still seats are available then people with this show as 2nd choice are drawn.

The only thing I’m unsure of is if someone had 2 shows selected Res only. This was their 2nd choice, do they enter with BA hat 2nd drawing of hat1 or only picked after BA all picked.

There is only one hat

Wrong

ecdanc · January 2020

Kevinman said:

NewfieintheUSA said:

Kevinman said:

Question: if you selected BA did it check GA and Res?

If so, this is the same as 1st priority GA 2nd priority Res.

Lottery works as follows:

2 Hats first round: GA and BA in 1 hat. Res in separate hat2.

Hat 1: Names are drawn out of GA and BA until seats are full. If you had GA selected and name not drawn...you are out. If you had BA selected you stay in this hat for second round.

Hat2: Res names are drawn until full or out of names. If there are seats still left after all Res names are drawn, the remaining names from Hat 1(BA) are drawn until full or out of names.

if still seats are available then people with this show as 2nd choice are drawn.

The only thing I’m unsure of is if someone had 2 shows selected Res only. This was their 2nd choice, do they enter with BA hat 2nd drawing of hat1 or only picked after BA all picked.

How do you know? Stop spreading speculation as fact

I see you’ve only been a member since 2016 so maybe you don’t know how lotteries worked in the past...but that is a pretty accurate description of how it worked in past. 10C should have explained this further for newer members. I’m not trying to argue, just trying to help people understand the process. Like others have said, BA only caused confusion and misinterpretation. It was a bad idea or not explained well enough.
Not 100% sure but I understood BA as a shortcut so you could check just 1 box instead of having to check GA then Res. If you clicked BA it would simply check both boxes for you.

Yes, but best available as an option fundamentally changes things. In the past, people were forced to prioritize GA/RES. You may well be right, but simply pointing to past practice isn't especially convincing in this case.

NewfieintheUSA · January 2020

Kevinman said:

NewfieintheUSA said:

Kevinman said:

Question: if you selected BA did it check GA and Res?

If so, this is the same as 1st priority GA 2nd priority Res.

Lottery works as follows:

2 Hats first round: GA and BA in 1 hat. Res in separate hat2.

Hat 1: Names are drawn out of GA and BA until seats are full. If you had GA selected and name not drawn...you are out. If you had BA selected you stay in this hat for second round.

Hat2: Res names are drawn until full or out of names. If there are seats still left after all Res names are drawn, the remaining names from Hat 1(BA) are drawn until full or out of names.

if still seats are available then people with this show as 2nd choice are drawn.

The only thing I’m unsure of is if someone had 2 shows selected Res only. This was their 2nd choice, do they enter with BA hat 2nd drawing of hat1 or only picked after BA all picked.

How do you know? Stop spreading speculation as fact

I see you’ve only been a member since 2016 so maybe you don’t know how lotteries worked in the past...but that is a pretty accurate description of how it worked in past. 10C should have explained this further for newer members. I’m not trying to argue, just trying to help people understand the process. Like others have said, BA only caused confusion and misinterpretation. It was a bad idea or not explained well enough.
Not 100% sure but I understood BA as a shortcut so you could check just 1 box instead of having to check GA then Res. If you clicked BA it would simply check both boxes for you.

I rejoined in 2016, was a member before as well. I am very familiar with how lotteries have worked in the past, including the 2016 and 2018 lotteries.

pjl44 · January 2020

Kevinman said:

NewfieintheUSA said:

Kevinman said:

Question: if you selected BA did it check GA and Res?

If so, this is the same as 1st priority GA 2nd priority Res.

Lottery works as follows:

2 Hats first round: GA and BA in 1 hat. Res in separate hat2.

Hat 1: Names are drawn out of GA and BA until seats are full. If you had GA selected and name not drawn...you are out. If you had BA selected you stay in this hat for second round.

Hat2: Res names are drawn until full or out of names. If there are seats still left after all Res names are drawn, the remaining names from Hat 1(BA) are drawn until full or out of names.

if still seats are available then people with this show as 2nd choice are drawn.

The only thing I’m unsure of is if someone had 2 shows selected Res only. This was their 2nd choice, do they enter with BA hat 2nd drawing of hat1 or only picked after BA all picked.

How do you know? Stop spreading speculation as fact

I see you’ve only been a member since 2016 so maybe you don’t know how lotteries worked in the past...but that is a pretty accurate description of how it worked in past. 10C should have explained this further for newer members. I’m not trying to argue, just trying to help people understand the process. Like others have said, BA only caused confusion and misinterpretation. It was a bad idea or not explained well enough.
Not 100% sure but I understood BA as a shortcut so you could check just 1 box instead of having to check GA then Res. If you clicked BA it would simply check both boxes for you.

How it worked in the past is not how it worked this time. The vast majority of people understood this. It's ok if you didn't, but why constantly argue with people about it?

CO278952 · January 2020

Kevinman said:

CO278952 said:

Kevinman said:

Question: if you selected BA did it check GA and Res?

If so, this is the same as 1st priority GA 2nd priority Res.

Lottery works as follows:

2 Hats first round: GA and BA in 1 hat. Res in separate hat2.

Hat 1: Names are drawn out of GA and BA until seats are full. If you had GA selected and name not drawn...you are out. If you had BA selected you stay in this hat for second round.

Hat2: Res names are drawn until full or out of names. If there are seats still left after all Res names are drawn, the remaining names from Hat 1(BA) are drawn until full or out of names.

if still seats are available then people with this show as 2nd choice are drawn.

The only thing I’m unsure of is if someone had 2 shows selected Res only. This was their 2nd choice, do they enter with BA hat 2nd drawing of hat1 or only picked after BA all picked.

There is only one hat

Wrong

just trying to help you out. Not sure what you are talking about.

JimmyV · January 2020

How the drawing worked in the past is irrelevant. The BA option necessitated there be one hat with all 1st priority to start.

NewfieintheUSA · January 2020

JimmyV said:

How the drawing worked in the past is irrelevant. The BA option necessitated there be one hat with all 1st priority to start.

I'm actually thinking they still drew GA first from the pool of GA and BA entries, sent initial notifications when that finished, then did the same for Reserved from the Reserved/BA entries. Processing all by priority

ecdanc · January 2020

NewfieintheUSA said:

JimmyV said:

How the drawing worked in the past is irrelevant. The BA option necessitated there be one hat with all 1st priority to start.

I'm actually thinking they still drew GA first from the pool of GA and BA entries, sent initial notifications when that finished, then did the same for Reserved from the Reserved/BA entries. Processing all by priority

None of us know for sure (I assume: if someone does, just settle the question!), but I think JimmyV describes how it should work (imho) and Newfie describes how it did work (though that's based on less than overwhelming evidence).

NewfieintheUSA · January 2020

ecdanc said:

NewfieintheUSA said:

JimmyV said:

How the drawing worked in the past is irrelevant. The BA option necessitated there be one hat with all 1st priority to start.

I'm actually thinking they still drew GA first from the pool of GA and BA entries, sent initial notifications when that finished, then did the same for Reserved from the Reserved/BA entries. Processing all by priority

None of us know for sure (I assume: if someone does, just settle the question!), but I think JimmyV describes how it should work (imho) and Newfie describes how it did work (though that's based on less than overwhelming evidence).

I'm guessing this as almost all the GA only winners seemed to get their notifications in the initial set of emails. But I'm just speculating. (But this would be consistent with the draws for 2016/2018 as far as the order of the drawing)

JimmyV · January 2020

NewfieintheUSA said:

JimmyV said:

How the drawing worked in the past is irrelevant. The BA option necessitated there be one hat with all 1st priority to start.

I'm actually thinking they still drew GA first from the pool of GA and BA entries, sent initial notifications when that finished, then did the same for Reserved from the Reserved/BA entries. Processing all by priority

I guess that is possible too. It seems like an extra, unnecessary step though.

ecdanc · January 2020

NewfieintheUSA said:

ecdanc said:

NewfieintheUSA said:

JimmyV said:

How the drawing worked in the past is irrelevant. The BA option necessitated there be one hat with all 1st priority to start.

I'm actually thinking they still drew GA first from the pool of GA and BA entries, sent initial notifications when that finished, then did the same for Reserved from the Reserved/BA entries. Processing all by priority

None of us know for sure (I assume: if someone does, just settle the question!), but I think JimmyV describes how it should work (imho) and Newfie describes how it did work (though that's based on less than overwhelming evidence).

I'm guessing this as almost all the GA only winners seemed to get their notifications in the initial set of emails. But I'm just speculating. (But this would be consistent with the draws for 2016/2018 as far as the order of the drawing)

That's exactly why I'm inclined to believe you're right (the timing of emails as reported here). Isn't how I would do things, but yeah.

Lerxst1992 · January 2020

playerpiano said:

tubes10s said:

Just my opinion, but this is how I see this lottery system working with the descriptions we were all given before we all made our selections:

All 1st Priority BA, 1st Priority GA-only, and 1st Priority Reserved-only names are thrown into the pool. Names are drawn. Names drawn with BA as their choice get GA until GA tickets are gone, and then names drawn with BA as their choice get Reserved tickets. Names drawn with GA-only get GA tickets when they get picked as long as there are GA tickets remaining. Names drawn with Reserved-only get Reserved tickets when they get picked as long as there are Reserved tickets remaining. This continues until all tickets are gone. If all 1st Priority names are drawn and there are still tickets left, then repeat this process with 2nd Priority, etc.

I tend to believe that this is how it worked... or is at least this is how it was intended to work based on the emails we received before signing up for tickets. To think that Reserved-only or GA-only were going to give precedence over BA in any scenario at all just doesn't make sense. Choosing BA says "just get me in the building." It gives you access to 100% of the available tickets. Every ticket in the building is the Best Available at some point in the process. Choosing GA-only or Reserved-only is of course going to lower your chances compared to BA. Those choices give you access to some percentage LESS THAN 100% of the available tickets.

If this were accurate, then all tickets would be BA and Tenclub wouldn't bother with GA or Reserved options. You are still giving BA two chances at tickets to one chance for those who requested Reserved, and even those who requested GA! That is inherently unfair. There would be no GA tickets for those who requested GA, which would be kind of odd. This is not at all how it was intended to work, and there is nothing in the emails that says or implies that this would be the case.

Wrong. Each member gets their number randomly drawn ONCE. Why is this becoming a challenging concept?

When BA gets drawn, the available inventory of tickets is slightly larger than RES, but that has ZERO impact on the chances BA has to get into a show. Because if that random draw is after RES sells outs, then the fan loses whether they picked BA or reserved.

ONCE. ONE draw for all applicants

edit, ONCE per round.

ecdanc · January 2020

Lerxst1992 said:

playerpiano said:

tubes10s said:

Just my opinion, but this is how I see this lottery system working with the descriptions we were all given before we all made our selections:

All 1st Priority BA, 1st Priority GA-only, and 1st Priority Reserved-only names are thrown into the pool. Names are drawn. Names drawn with BA as their choice get GA until GA tickets are gone, and then names drawn with BA as their choice get Reserved tickets. Names drawn with GA-only get GA tickets when they get picked as long as there are GA tickets remaining. Names drawn with Reserved-only get Reserved tickets when they get picked as long as there are Reserved tickets remaining. This continues until all tickets are gone. If all 1st Priority names are drawn and there are still tickets left, then repeat this process with 2nd Priority, etc.

I tend to believe that this is how it worked... or is at least this is how it was intended to work based on the emails we received before signing up for tickets. To think that Reserved-only or GA-only were going to give precedence over BA in any scenario at all just doesn't make sense. Choosing BA says "just get me in the building." It gives you access to 100% of the available tickets. Every ticket in the building is the Best Available at some point in the process. Choosing GA-only or Reserved-only is of course going to lower your chances compared to BA. Those choices give you access to some percentage LESS THAN 100% of the available tickets.

If this were accurate, then all tickets would be BA and Tenclub wouldn't bother with GA or Reserved options. You are still giving BA two chances at tickets to one chance for those who requested Reserved, and even those who requested GA! That is inherently unfair. There would be no GA tickets for those who requested GA, which would be kind of odd. This is not at all how it was intended to work, and there is nothing in the emails that says or implies that this would be the case.

Wrong. Each member gets their number randomly drawn ONCE. Why is this becoming a challenging concept?

When BA gets drawn, the available inventory of tickets is slightly larger than RES, but that has ZERO impact on the chances BA has to get into a show. Because if that random draw is after RES sells outs, then the fan loses whether they picked BA or reserved.

ONCE. ONE draw for all applicants

Yes, this sounds completely reasonable. I don't find the concept challenging; in fact, I've said that's how I would do things. Do you know--without any doubt--this is how they did things? If so, thank you (for settling the question)!. If not....

Lerxst1992 · January 2020

RoleModelsinBlood31 said:

myoung321 said:

bendhair23 said:

Definitely not a “fair” process. When the odds are 99% for reserved tickets for most shows, and there are this many upset 10c members, it’s obvious they (Ticketmaster and 10c) messed up. What a shame.

Just because the odds were 99% when entered does not mean it stayed at 99% - a majority were much much lower as the lottery ended.

3 hours before lottery ended MSG - TOR - BAL were like 60% Res & 10% GA

Not even close to true.

Those look close to the reported odds at the end of the registration. Do you have evidence otherwise?

Lerxst1992 · January 2020

Kevinman said:

Question: if you selected BA did it check GA and Res?

If so, this is the same as 1st priority GA 2nd priority Res.

Lottery works as follows:

2 Hats first round: GA and BA in 1 hat. Res in separate hat2.

Hat 1: Names are drawn out of GA and BA until seats are full. If you had GA selected and name not drawn...you are out. If you had BA selected you stay in this hat for second round.

Hat2: Res names are drawn until full or out of names. If there are seats still left after all Res names are drawn, the remaining names from Hat 1(BA) are drawn until full or out of names.

if still seats are available then people with this show as 2nd choice are drawn.

The only thing I’m unsure of is if someone had 2 shows selected Res only. This was their 2nd choice, do they enter with BA hat 2nd drawing of hat1 or only picked after BA all picked.

No, there were no hats.

every member’s number was drawn ONCE per round. I’m one of the densest members on this forum and even I get that.

its becoming fairly easy to understand why the current occupant at 1600 PA Ave is who it is.

Shut out once again. Ten Club, I would like an explanation

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