You can’t screenshot ticket

Jvollman · July 2018

lets put this to rest... usually 1 of 2 things happen
1) they will make you tap your ticket to show other sidevto see that it’s live
2) the QC code switches Intermittently so only the live code will work when scanned.

Eddieredder · July 2018

Not advocating screenshots. But looking at my Seattle tickets now...........I think # 1 is possible. I've never been asked to do this with mobile tix.
I don't see how #2 is possible technically. There isn't a connection between ticketmaster and apple wallet.

If the digital ticket had something that would differentiate it from a screenshot, like a moving image, it would be a different story. Nothing I can see now says to me it wouldn't work.

givnfly · July 2018

getting in at the gate, I agree. Don't see how they can enforce this (the ushers at each section) getting to your seats.

mattsavard · July 2018

Jvollman said:

lets put this to rest... usually 1 of 2 things happen
1) they will make you tap your ticket to show other sidevto see that it’s live
2) the QC code switches Intermittently so only the live code will work when scanned.

#2 is not technically even possible with Apple Wallet.

#1 would be FAR too time consuming to expect from standard ballpark ushers... would create huge delays getting in the venue for a variety of common sense reasons.

I’m happy to wager with you.. my PJ show poster vs your PJ show poster

You feelin confident?

Jvollman · July 2018

mattsavard said:

Jvollman said:

lets put this to rest... usually 1 of 2 things happen
1) they will make you tap your ticket to show other sidevto see that it’s live
2) the QC code switches Intermittently so only the live code will work when scanned.

#2 is not technically even possible with Apple Wallet.

#1 would be FAR too time consuming to expect from standard ballpark ushers... would create huge delays getting in the venue for a variety of common sense reasons.

I’m happy to wager with you.. my PJ show poster vs your PJ show poster You feelin confident?

Will you wait in line for my PJposter??

Jvollman · July 2018

#1 is not that time consuming. Show your ticket, hit the button, if flips ticket, you’re in.

mattsavard · July 2018

Jvollman said:

#1 is not that time consuming. Show your ticket, hit the button, if flips ticket, you’re in.

As someone who flies a LOT and uses Apple wallet for all my tickets... it’s easier in theory than practice. I can’t tell you how many times lines are held up due to folks having the wrong ticket up, accidentally scrolling or exiting the screen, etc. At least once or twice per boarding is someone wrestling with their phone to scan.

And that’s for 75-100 people with more than half using paper tickets. Now imagine 20-30,000 using digital tickets. I guarantee you 5-10% of the folks will have screen grabs of tickets (that’s how I usually share my GFs boarding passes with her as she’s not a fan of Apple Wallet).

They will now be told they have to close the photos app and open wallet, scrook to the ticket and rescan? You’re talking about thousands of people causing significant delays. What if their other ticket buddy went in early (for merch or something) and they only have a capture... Do they not get in?

IF the band clearly announces that they are Wallet tickets only and screen captures will NOT be honored. Otherwise, I’m willing to wager and take anyone’s money who believes otherwise.

Jvollman · July 2018

mattsavard said:

Jvollman said:

#1 is not that time consuming. Show your ticket, hit the button, if flips ticket, you’re in.

As someone who flies a LOT and uses Apple wallet for all my tickets... it’s easier in theory than practice. I can’t tell you how many times lines are held up due to folks having the wrong ticket up, accidentally scrolling or exiting the screen, etc. At least once or twice per boarding is someone wrestling with their phone to scan.

And that’s for 75-100 people with more than half using paper tickets. Now imagine 20-30,000 using digital tickets. I guarantee you 5-10% of the folks will have screen grabs of tickets (that’s how I usually share my GFs boarding passes with her as she’s not a fan of Apple Wallet).

They will now be told they have to close the photos app and open wallet, scrook to the ticket and rescan? You’re talking about thousands of people causing significant delays. What if their other ticket buddy went in early (for merch or something) and they only have a capture... Do they not get in?

IF the band clearly announces that they are Wallet tickets only and screen captures will NOT be honored. Otherwise, I’m willing to wager and take anyone’s money who believes otherwise.

I’m just going off of what I was told via email. 1) screen shots will not be honored 2) the reason the ticket is two-sided is for entry validation 3) anyone with technical difficulties can secure paper tickets at the customer service booths with a proper ID.

I guess we’ll see! I’m not worried about anything at all. Going to be great shows!

Eddieredder · July 2018

Jvollman said:

mattsavard said:

Jvollman said:

#1 is not that time consuming. Show your ticket, hit the button, if flips ticket, you’re in.

As someone who flies a LOT and uses Apple wallet for all my tickets... it’s easier in theory than practice. I can’t tell you how many times lines are held up due to folks having the wrong ticket up, accidentally scrolling or exiting the screen, etc. At least once or twice per boarding is someone wrestling with their phone to scan.

And that’s for 75-100 people with more than half using paper tickets. Now imagine 20-30,000 using digital tickets. I guarantee you 5-10% of the folks will have screen grabs of tickets (that’s how I usually share my GFs boarding passes with her as she’s not a fan of Apple Wallet).

They will now be told they have to close the photos app and open wallet, scrook to the ticket and rescan? You’re talking about thousands of people causing significant delays. What if their other ticket buddy went in early (for merch or something) and they only have a capture... Do they not get in?

IF the band clearly announces that they are Wallet tickets only and screen captures will NOT be honored. Otherwise, I’m willing to wager and take anyone’s money who believes otherwise.

2) the reason the ticket is two-sided is for entry validation

What do you mean by two sided? I've got Seattle tickets. Are the Fenway and Wrigley ones different? Once in the wallet there isn't a second side. Not seeing that on the TM/tenclub site either.

*nevermind I see what you are referring to. I'll take the bet that they won't have you show anything but the barcode

Mac57 · July 2018

I went to a Bruce show 8 yrs ago at the IZOD with Credit Card entry. Swiped the card and the scanner printed out two little ticket stubs with info.
Why not same thing here?

Horse2345 · July 2018

Mac57 said:

I went to a Bruce show 8 yrs ago at the IZOD with Credit Card entry. Swiped the card and the scanner printed out two little ticket stubs with info.
Why not same thing here?

See U2 Vancouver fiasco

Spark28 · July 2018

Just look at the time on the phone. If it says 9:00 AM and the person is entering at 7:00 PM, it's probably a screenshot.

Mac57 · July 2018

You would think that the technology would have improved.
Worked great at Bruce 8 years ago.

bootlegger10 · July 2018

Mac57 said:

You would think that the technology would have improved.
Worked great at Bruce 8 years ago.

Were there restrictions on transfer for those tickets?

Thirty Bills Unpaid · July 2018

Horse2345 said:

Mac57 said:

I went to a Bruce show 8 yrs ago at the IZOD with Credit Card entry. Swiped the card and the scanner printed out two little ticket stubs with info.
Why not same thing here?

See U2 Vancouver fiasco

This is my apprehension. I was there for this debacle. We got lucky and got in early despite arriving late- we got swept into a chunk of line that was actually headed in the right direction.

It was chaos.

BB162610 · July 2018

Mac57 said:

I went to a Bruce show 8 yrs ago at the IZOD with Credit Card entry. Swiped the card and the scanner printed out two little ticket stubs with info.
Why not same thing here?

I saw Neil Young last week in Boston and used the same process. Worked well for a theater show but I Imagine it would be difficult in a ballpark.

foodboy · July 2018

give me back the old line up and buy a ticket. all this stuff drives me crazy.i think this stuff turns off some regular concert goers. go after the bots they are the real problem.

Thirty Bills Unpaid · July 2018

foodboy said:

give me back the old line up and buy a ticket. all this stuff drives me crazy.i think this stuff turns off some regular concert goers. go after the bots they are the real problem.

I'm of this opinion as well.

I understand the intent, but I still would prefer a more traditional method of ticket distribution until such a time comes where 'the problems' can effectively be dealt with.

I don't want to watch youtube videos explaining how to get my tickets and proceed through some weird steps (forgot password? etc.).

MayDay10 · July 2018

I did chili peppers once where they scanned your cc used to buy the tickets and printed out stubs.

Entry for a full arena seemed to go smooth. Only issue was, i was with 4 people and 2 wanted to hang for a few drinx, while 2 of us wanted to go in. All need to enter at once

PJINFLA · July 2018

Went to Iron Maiden show a couple of years ago in Ft. Lauderdale with credit card entry and it was a total disaster. The venue had a problem with the scanners and was late letting fans enter and once gates opened it took forever. Fans were stuck outside in the pouring rain while this all went down. Once we got past security we had to search to find someone with one of the few working scanners. Finally got to our seats just before Maiden came on stage. Missed chance for show specific merch and the opening act plus we were soaking wet.

KC138045 · July 2018

Ticketmaster.com - FAQ | Can I use a screenshot of my mobile ticket to ...

help.ticketmaster.com/can-i-use-a-screenshot-of-my-mobile-ticket-to-enter

No, your mobile ticket must be provided either within your app, the mobile website or within your phone's wallet to gain entry to the...

You can’t screenshot ticket

Comments

Ticketmaster.com - FAQ | Can I use a screenshot of my mobile ticket to ...

Categories