Ticketmaster facial recognition tickets

Eddieredder · May 2018

Not a fan of ticketmaster, but this actually seems like a decent idea to battle scalpers and resale sites.

https://www.altpress.com/news/entry/ticketmaster_facial_recognition_tickets

I'm sure its also self serving. It usually is. I'm sure they limit transfers and resale to their own marketplace right? With any technology there is bound to be tons of pushback. Regardless of the motive or outcome they still suck. FU ticketmaster

my2hands · May 2018

cant I just but a ticket, walk up to the door, and hand it over like I've always done? now I need a smart phone, an app, a photo id, the original CC, fingerprint, and facial recognition.... just to attend a 3 hour concert

this stuff is getting out of control, if it comes down to facial recognition I will just stay home

Eddieredder · May 2018

my2hands said:

cant I just but a ticket, walk up to the door, and hand it over like I've always done?

No, and thats the problem now. Bots and scalpers buy a majority of the tickets.

willbarclay · May 2018

Eddieredder said:

my2hands said:

cant I just but a ticket, walk up to the door, and hand it over like I've always done?

No, and thats the problem now. Bots and scalpers buy a majority of the tickets.

Im probably more likely to pay a scalper extra money just so that I don't have to go to the hassle of facial recognition and the other 10 hurdles it will take to purchase a ticket.

tempo_n_groove · May 2018

NY doesn't have scalper laws which is why you had the opportunity to have your TOTD tix mailed to you.

NY actually welcomes the scalping industry. Politicians don't give a shit here...

rummy · May 2018

my2hands said:

cant I just but a ticket, walk up to the door, and hand it over like I've always done? now I need a smart phone, an app, a photo id, the original CC, fingerprint, and facial recognition.... just to attend a 3 hour concert

this stuff is getting out of control, if it comes down to facial recognition I will just stay home

Amen to that.

lolobugg · May 2018

tempo_n_groove said:

NY doesn't have scalper laws which is why you had the opportunity to have your TOTD tix mailed to you.

NY actually welcomes the scalping industry. Politicians don't give a shit here...

well they did just take down your AG that was fighting the ticket brokers.

that is going to hurt the fight against scalpers.

PJ_Soul · May 2018

I'm open to pretty much anything as long as refunds on tickets are made available. I don't like any system that screws over people who end up not being able to attend a show because of uncontrollable circumstances. No system should result in people being forced to actually waste a ticket (nothing worse than empty seats) and waste their money.

rummy · May 2018

PJ_Soul said:

I'm open to pretty much anything as long as refunds on tickets are made available. I don't like any system that screws over people who end up not being able to attend a show because of uncontrollable circumstances. No system should result in people being forced to actually waste a ticket (nothing worse than empty seats) and waste their money.

I tend to agree with this point as well - especially if the show is a "sell out."

Eddieredder · May 2018

PJ_Soul said:

I'm open to pretty much anything as long as refunds on tickets are made available. I don't like any system that screws over people who end up not being able to attend a show because of uncontrollable circumstances. No system should result in people being forced to actually waste a ticket (nothing worse than empty seats) and waste their money.

I would assume you could still transfer or resell on Ticketmaster's marketplace. Probably the only option since you have to use their technology. They aren't going to cut off their profit opportunity. Like I said its extremely self serving.

PJ_Soul · May 2018

Eddieredder said:

PJ_Soul said:

I'm open to pretty much anything as long as refunds on tickets are made available. I don't like any system that screws over people who end up not being able to attend a show because of uncontrollable circumstances. No system should result in people being forced to actually waste a ticket (nothing worse than empty seats) and waste their money.

I would assume you could still transfer or resell on Ticketmaster's marketplace. Probably the only option since you have to use their technology. They aren't going to cut off their profit opportunity. Like I said its extremely self serving.

Yeah, but that I don't love. When you can transfer or resell, that is still leaving the door wide open for scalping, and I thought the point was to stop that shit. Plus, I can't even believe it's legal for TM to have that marketplace. It's insane, and I'm pissed off that the government hasn't done anything about that yet. Talk about a conflict of interest. It's just a huge scam!

TH113769 · May 2018

Eddieredder said:

PJ_Soul said:

I'm open to pretty much anything as long as refunds on tickets are made available. I don't like any system that screws over people who end up not being able to attend a show because of uncontrollable circumstances. No system should result in people being forced to actually waste a ticket (nothing worse than empty seats) and waste their money.

I would assume you could still transfer or resell on Ticketmaster's marketplace. Probably the only option since you have to use their technology. They aren't going to cut off their profit opportunity. Like I said its extremely self serving.

^^^^^ is exactly what they want to do - it kills all resale other than on their site, which would technically violate anti-trust laws I believe.

PP193448 · May 2018

They should consider doing a middle finger recognition instead, because lots of people would give that to TM...

willbarclay · May 2018

I went to Gord Downie's Secret path concert in Ottawa and it was a credit card system. You did not get mailed any tickets in advance. You showed up inside the venue with the credit card you charged and they scanned it and printed off a ticket for your assigned seat.

The lineup for this was actually in the lobby right at the entrance doors to the theater room. Makes it much harder for scalpers to pull off their heist.

Travelar · May 2018

There are way too many issues with facial recognition for this to be viable. It has it's place, but consumerism is not that place.

lolobugg · May 2018

PP193448 said:

They should consider doing a middle finger recognition instead, because lots of people would give that to TM...

they are very familiar with mine!

Zod · May 2018

willbarclay said:

I went to Gord Downie's Secret path concert in Ottawa and it was a credit card system. You did not get mailed any tickets in advance. You showed up inside the venue with the credit card you charged and they scanned it and printed off a ticket for your assigned seat.
The lineup for this was actually in the lobby right at the entrance doors to the theater room. Makes it much harder for scalpers to pull off their heist.

Ticketmaster has that, they call it paperless ticketing. It works pretty good. Probably better than anything else I can think of. The one minor drawback is that some scalpers figured out you could simply charge the tickets to a VISA or Mastercard gift card. Then you give the gift card to the buyer. Still a bit of pain, so paperless still works pretty good.

People complain you can't transfer your tickets. Personally I've been going to concerts for over 20 years, and seen hundreds of shows. I can think of 2 or 3 where something came up that I couldn't make. Illness/Emergency etc... 99.7% it's not an issue. I'd gladly eat a few pairs over the span of a few decades, to make it harder to scalp tickets.

Anything you do to make it easier for fans to sell/transfer tickets, makes it easier for scalpers to do so.

elvistheking44 · May 2018

Eddieredder said:

my2hands said:

cant I just but a ticket, walk up to the door, and hand it over like I've always done?

No, and thats the problem now. Bots and scalpers buy a majority of the tickets.

Majority? I don't think so. Secondary sites have a very small portion of tickets for sale. The majority of tickets go to fans and people who buy them at the exact moment they go on sale. If I really want to go to a show I make damn sure to have everything in order and start refreshing the page WAY ahead of time.......

PJ_Soul · May 2018

elvistheking44 said:

Eddieredder said:

my2hands said:

cant I just but a ticket, walk up to the door, and hand it over like I've always done?

No, and thats the problem now. Bots and scalpers buy a majority of the tickets.

Majority? I don't think so. Secondary sites have a very small portion of tickets for sale. The majority of tickets go to fans and people who buy them at the exact moment they go on sale. If I really want to go to a show I make damn sure to have everything in order and start refreshing the page WAY ahead of time.......

That isn't really true. A lot of the time only about 30 - 40% of tickets are even available for the fans to buy in the first place.

elvistheking44 · May 2018

PJ_Soul said:

elvistheking44 said:

Eddieredder said:

my2hands said:

cant I just but a ticket, walk up to the door, and hand it over like I've always done?

No, and thats the problem now. Bots and scalpers buy a majority of the tickets.

Majority? I don't think so. Secondary sites have a very small portion of tickets for sale. The majority of tickets go to fans and people who buy them at the exact moment they go on sale. If I really want to go to a show I make damn sure to have everything in order and start refreshing the page WAY ahead of time.......

That isn't really true. A lot of the time only about 30 - 40% of tickets are even available for the fans to buy in the first place.

I’m gonna need to see a fact link on that one. Sure there are all kinds of presales now and different fan experiences offered by the band but I’m still not buying that number. So what your saying is that 60-70% aren’t even offered for sale.

Eddieredder · May 2018

elvistheking44 said:

PJ_Soul said:

elvistheking44 said:

Eddieredder said:

my2hands said:

cant I just but a ticket, walk up to the door, and hand it over like I've always done?

No, and thats the problem now. Bots and scalpers buy a majority of the tickets.

Majority? I don't think so. Secondary sites have a very small portion of tickets for sale. The majority of tickets go to fans and people who buy them at the exact moment they go on sale. If I really want to go to a show I make damn sure to have everything in order and start refreshing the page WAY ahead of time.......

That isn't really true. A lot of the time only about 30 - 40% of tickets are even available for the fans to buy in the first place.

I’m gonna need to see a fact link on that one. Sure there are all kinds of presales now and different fan experiences offered by the band but I’m still not buying that number. So what your saying is that 60-70% aren’t even offered for sale.

I've read as low as 20% in some cases. Fan clubs + promoter + venue + presales + the band alottment etc etc etc. After that it doesn't leave much left at the general public sale. Then come the bots.....

https://www.theringer.com/2016/6/3/16045790/ticket-industry-problem-solution-e4b3b71fdff6

Ticketmaster facial recognition tickets

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