Welcome to the new PearlJam.com

strilo · August 2016

Didn't they also take out who the original artist was of cover songs?

cutz · August 2016

strilo said:
Yeah I have to agree about the whole past shows section. It used to be so easy to just check setlists for recent shows. Now it's way too many clicks to just see the setlist. Turning it from 2 clicks into 9 is NOT an improvement. It may look pretty but it sucks to use. Bad web design.

cutz · August 2016

What happen to the download codes. I had 4 or 5 left and now i have none?

Abe Froman · August 2016

Overall I think the site looks great. But yeah, the past shows section is way more difficult to just look at a setlist. Needs to be simplified. Shouldn't be that hard to look up a past setlist quickly

PJ_Soul · August 2016

cutz said:
What happen to the download codes. I had 4 or 5 left and now i have none?

I think they expire after a year anyway. Perhaps they just cleared out the expired codes?

cutz · September 2016

I don't know if they expire or not. Last time i checked(and don't remember when) i had valid download codes. I would think i still should have this year's? Oh well.

HesCalledDyer · September 2016

Abe Froman said:
Overall I think the site looks great. But yeah, the past shows section is way more difficult to just look at a setlist. Needs to be simplified. Shouldn't be that hard to look up a past setlist quickly

We really don't need a map with plot points.

Abe Froman · September 2016

HesCalledDyer said:

Abe Froman said:
Overall I think the site looks great. But yeah, the past shows section is way more difficult to just look at a setlist. Needs to be simplified. Shouldn't be that hard to look up a past setlist quickly
We really don't need a map with plot points.

Yeah the map seems completely useless and unnecessary to me.

lanoisseforp · September 2016

vito said:

lanoisseforp said:
People always complain about the changes... Let's be honest update your devices or get your eyes tested... remember this is 2016 and we're 3.2 years short of 2020... Get over it!!!
This has nothing to do with updating devices or eyesight but, everything to do with the ten club dropping the ball with order history and they've admitted so! Either know what your posting about or don't post!

lanoisseforp · September 2016

I don't think it's fair to expire the codes after they were given to the members when renewing and signing up... one of my codes expire and I am not impressed either myself.. oh well what can you do?

PJ_Soul said:

cutz said:
What happen to the download codes. I had 4 or 5 left and now i have none?
I think they expire after a year anyway. Perhaps they just cleared out the expired codes?

helplessdancer · September 2016

turn the lights down please

ldent42 · September 2016

So for the most part I do like the changes to the website.
The "songs" (lyrics) section is just incredibly difficult to use now. I was using this as a list going through songs to get lyrics quotes, and this is now basically impossible to do.
The "Tour History" thing with the map is a full on nightmare. I much, MUCH prefered the list with the poster artwork.

Please make some changes to these two sections so they are more easily usable for users who frequent the site.

Thank you.

ShanKathy · September 2016

Agree ^^^^^

PJ_Soul · September 2016

lanoisseforp said:
I don't think it's fair to expire the codes after they were given to the members when renewing and signing up... one of my codes expire and I am not impressed either myself.. oh well what can you do?

PJ_Soul said:

cutz said:
What happen to the download codes. I had 4 or 5 left and now i have none?
I think they expire after a year anyway. Perhaps they just cleared out the expired codes?

(Sorry, going from the bottom to the top in quoted posts is difficult to quote and read. I'm trying to force a reversal, lol)
I agree. I don't think the download codes should expire, and I don't think it's fair that you can't share them with anyone either. Once we get them they're ours I thought. Why the restrictions??

PJ_Soul · September 2016

ldent42 said:
So for the most part I do like the changes to the website.
The "songs" (lyrics) section is just incredibly difficult to use now. I was using this as a list going through songs to get lyrics quotes, and this is now basically impossible to do.
The "Tour History" thing with the map is a full on nightmare. I much, MUCH prefered the list with the poster artwork.

Please make some changes to these two sections so they are more easily usable for users who frequent the site.

Thank you.

I don't think I understand your complaint about the songs/lyrics section. You click on the song and there is all the song info and the lyrics. What's the problem? The only problem I see with that section is that the song contribution info isn't there anymore. I want to know who did what for each song. I am surprised that was left off.

cutz · September 2016

PJ_Soul said:

lanoisseforp said:
I don't think it's fair to expire the codes after they were given to the members when renewing and signing up... one of my codes expire and I am not impressed either myself.. oh well what can you do?

PJ_Soul said:

cutz said:
What happen to the download codes. I had 4 or 5 left and now i have none?
I think they expire after a year anyway. Perhaps they just cleared out the expired codes?

(Sorry, going from the bottom to the top in quoted posts is difficult to quote and read. I'm trying to force a reversal, lol)
I agree. I don't think the download codes should expire, and I don't think it's fair that you can't share them with anyone either. Once we get them they're ours I thought. Why the restrictions??

Here's a response i got from the 10C (and i didn't contact them either)

Ten Club
Sep 6 (3 days ago)

to me
##- Please type your reply above this line -##
Hi

Hope you have been well! We saw your post about your Bootleg Codes. With the new site, the format is a bit different. We appreciate you patience through this transition

To access your Membership information, please log in and go to MY ACCOUNT and select MEMBERSHIP.

This is where you will find your future Analog Membership Item Code, Bootleg Coupon code, and the downloads of your annual Ten Club Single & Deep Magazine, along with other downloadable bonuses.

The Bootleg Coupon is valid for one year or for as long as your Membership remains current. This is a one time use on any Digital Download and is good for a free MP3 or $9.99 off of other digital formats. This cannot be used on CDs.

Please go to the SHOP and select MUSIC, then click on Bootlegs and filter by "Digital" to find the show you would like and just enter your Bootleg Coupon code in the "Enter a Promotional Code" space during checkout.

*Only one promo code may be used per order.*

We currently have most of the 2008-2016 shows available as well as the 2007 VIC Theatre show, 1998 Constitution Hall show, 2000 Bellingham Vault show, and the 1993 Las Vegas Vault show.

Here are the setlists for the past tours:
http://pearljam.com/setlists

For information on how to download your Bootlegs, please go [here](help.pearljam.com/hc/en-us/articles/204981984-Digital-Goods).

Make sure to keep your Primary Shipping Address updated in your account. Remember to delete any outdated addresses as well.

Please know that with our site's Auto-Renewal feature, it is important to keep your payment information up to date so that your current Membership level will be set to automatically renew on your renewal date. To ensure that your payment information is up to date at any time, just go to MY ACCOUNT and select MEMBERSHIP then click on 'Update Payment Info' to enter your current payment information.

Please add donotreply@pearljam.com & shipping@tenclub.net to your email address book so you will not miss updates.

Be sure to stay posted to the site and forum for any future updates.

Have a Wonderful Week!~
PEACE!!
Best Wishes,
10c

ldent42 · September 2016

PJ_Soul said:

ldent42 said:
So for the most part I do like the changes to the website.
The "songs" (lyrics) section is just incredibly difficult to use now. I was using this as a list going through songs to get lyrics quotes, and this is now basically impossible to do.
The "Tour History" thing with the map is a full on nightmare. I much, MUCH prefered the list with the poster artwork.

Please make some changes to these two sections so they are more easily usable for users who frequent the site.

Thank you.
I don't think I understand your complaint about the songs/lyrics section. You click on the song and there is all the song info and the lyrics. What's the problem? The only problem I see with that section is that the song contribution info isn't there anymore. I want to know who did what for each song. I am surprised that was left off.

PJS, I don't have screenshots of the way it was before, but I'm sure 10c has a backup of the old site design somewhere that they can refer to. The lyrics are now in the middle corner of the page instead of the main thing, so you have scroll through to find it, and when you hit "next" it goes to the next song in the album not the next song in the list. I'm not sure how else I can explain it.

dimitrispearljam · September 2016

dimitrispearljam said:

Attaway77 said:
PLEASE TURN THE FREAKING LIGHTS TO HOW IT WAS WITH THE BLACK BACKGROUND…. AM I NOT SEEING THE OPTION TO DO THIS?
Yes please..seriously..people fix this cant see.its better with lights out??more easy for users??come.on

demetrios · September 2016

On the new Pearl Jam forum , http://community.pearljam.com/ , we can be logged in & never get logged out until we want too. The forum won't log us out if there's no activity for hours. But on www.pearljam.com, if there is no actively for a few minutes, the site logs us out of our account?

Try this out on your desktop PC. Using FireFox, Chrome etc.. have 2 tabs opened. Log into https://pearljam.com/ & http://community.pearljam.com/ . Both accounts are logged in right? Now minimize the pages. Don't view them. Come back in an hour & hit F5. http://community.pearljam.com/ you are still logged in but for https://pearljam.com/ .. you are now logged out? Doesn't make sense. This happens on desktop PC's & various smartphones.

I hope they are able to fix this.

HesCalledDyer · September 2016

demetrios said:
On the new Pearl Jam forum , http://community.pearljam.com/ , we can be logged in & never get logged out until we want too. The forum won't log us out if there's no activity for hours. But on www.pearljam.com, if there is no actively for a few minutes, the site logs us out of our account?

Try this out on your desktop PC. Using FireFox, Chrome etc.. have 2 tabs opened. Log into https://pearljam.com/ & http://community.pearljam.com/ . Both accounts are logged in right? Now minimize the pages. Don't view them. Come back in an hour & hit F5. http://community.pearljam.com/ you are still logged in but for https://pearljam.com/ .. you are now logged out? Doesn't make sense. This happens on desktop PC's & various smartphones.

I hope they are able to fix this.

Yes and when I try to re-login on the main page (not the forum), the address bar in the browser window just goes apeshit. I have to force stop it from trying to reload, then refresh to get the login page. (This is using Safari 9.1.2 on an iMac running OSX 10.11.6)

Welcome to the new PearlJam.com

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