Fenway Ticket Fiasco... and my refund?

Comments

• Weston1283 Fredericksburg, VA Posts: 5,007

  March 2016

  Currently on the phone with the Red Sox. Girl on the phone "doesnt know what I'm talking about" and "I dont know what to tell you, it says refunded on our end"
  
  A mess.

  2010: Cleveland
  2012: Atlanta
  2013: London ONT / Wrigley Field / Pittsburgh / Buffalo / San Diego / Los Angeles I / Los Angeles II
  2014: Cincinnati / St. Louis / Tulsa / Lincoln / Detroit / Denver
  2015: New York City
  2016: Ft. Lauderdale / Miami / Jacksonville / Greenville / Hampton / Columbia / Lexington / Philly II / New York City II / Toronto II / Bonnaroo / Telluride / Fenway I / Wrigley I / Wrigley - II / TOTD - Philadelphia, San Francisco
  2017: Ohana Fest (EV)
  2018: Amsterdam I / Amsterdam II / Seattle I / Seattle II / Boston I / Boston II
  2021: Asbury Park / Ohana Encore 1 / Ohana Encore 2
  2022: Phoenix / LA I / LA II / Quebec City / Ottawa / New York City / Camden / Nashville / St. Louis / Denver
  2023: St. Paul II
  2024: Las Vegas I / Las Vegas II / New York City I / New York City II / Philly I / Philly II / Baltimore

  0
• wnh1977 Iowa Posts: 650

  March 2016 edited March 2016

  Weston1283 said:

  Currently on the phone with the Red Sox. Girl on the phone "doesnt know what I'm talking about" and "I dont know what to tell you, it says refunded on our end"
  
  A mess.

  Yes, the girl I spoke to with the Red Sox yesterday (3/17) basically gave me the same story. She suggested I call my bank. So... I called bank and they said they were going to look into it and I should be looking for a refund to appear within 2 business days. Now, I don't know exactly what will take place, but I assume this will involve my bank reaching out to LiveNation/RedSox/tickets.com to get clarity on the situation.
  
  We'll see. If they refund and then re-charge me (as somebody earlier indicated), I won't give up. So if they want me to relentlessly call and complain, that's what they'll get
  

  Post edited by wnh1977 on March 2016

  1998: 6/26, 6/27, 6/29
  2000: 8/15, 8/18, 10/9, 10/11, 10/12
  2003: 6/18, 6/21, 6/22
  2005: 9/9, 9/28
  2006: 5/16, 5/17, 6/26, 6/27
  2007: 8/5
  2009: 8/23, 8/24
  2010: 5/3, 5/4, 5/21
  2011: 9/3, 9/4, 9/11, 9/12
  2013: 7/19, 11/16
  2014: 10/3, 10/9, 10/12, 10/17
  2016: 4/16, 8/20, 8/22
  2018: 8/18, 8/20, 9/2
  2022: 9/18
  2023: 8/31, 9/2, 9/5
  2024: 5/18, 6/29

  0
• Weston1283 Fredericksburg, VA Posts: 5,007

  March 2016

  wnh1977 said:

  Weston1283 said:

  Currently on the phone with the Red Sox. Girl on the phone "doesnt know what I'm talking about" and "I dont know what to tell you, it says refunded on our end"
  
  A mess.

  Yes, the girl I spoke to with the Red Sox yesterday (3/17) basically gave me the same story. She suggested I call my bank. So... I called bank and they said they were going to look into it and I should be looking for a refund to appear within 2 business days. Now, I don't know exactly what will take place, but I assume this will involve my bank reaching out to LiveNation/RedSox/tickets.com to get clarity on the situation.
  
  We'll see. If they refund and then re-charge me (as somebody earlier indicated), I won't give up. So if they want me to relentlessly call and complain, that's what they'll get
  

  Same here. $420 is a lot of damn money.
  

  2010: Cleveland
  2012: Atlanta
  2013: London ONT / Wrigley Field / Pittsburgh / Buffalo / San Diego / Los Angeles I / Los Angeles II
  2014: Cincinnati / St. Louis / Tulsa / Lincoln / Detroit / Denver
  2015: New York City
  2016: Ft. Lauderdale / Miami / Jacksonville / Greenville / Hampton / Columbia / Lexington / Philly II / New York City II / Toronto II / Bonnaroo / Telluride / Fenway I / Wrigley I / Wrigley - II / TOTD - Philadelphia, San Francisco
  2017: Ohana Fest (EV)
  2018: Amsterdam I / Amsterdam II / Seattle I / Seattle II / Boston I / Boston II
  2021: Asbury Park / Ohana Encore 1 / Ohana Encore 2
  2022: Phoenix / LA I / LA II / Quebec City / Ottawa / New York City / Camden / Nashville / St. Louis / Denver
  2023: St. Paul II
  2024: Las Vegas I / Las Vegas II / New York City I / New York City II / Philly I / Philly II / Baltimore

  0
• wnh1977 Iowa Posts: 650

  March 2016

  Weston1283 said:

  wnh1977 said:

  Weston1283 said:

  Currently on the phone with the Red Sox. Girl on the phone "doesnt know what I'm talking about" and "I dont know what to tell you, it says refunded on our end"
  
  A mess.

  Yes, the girl I spoke to with the Red Sox yesterday (3/17) basically gave me the same story. She suggested I call my bank. So... I called bank and they said they were going to look into it and I should be looking for a refund to appear within 2 business days. Now, I don't know exactly what will take place, but I assume this will involve my bank reaching out to LiveNation/RedSox/tickets.com to get clarity on the situation.
  
  We'll see. If they refund and then re-charge me (as somebody earlier indicated), I won't give up. So if they want me to relentlessly call and complain, that's what they'll get
  

  Same here. $420 is a lot of damn money.
  

  Ok... I just checked. My online bank statement shows the refund! It's listed as:
  03/17/2016 Credit Adj- Cardholder Dispute 85 $212.85
  
  So, now I guess I have to make sure that Red Sox don't attempt to re-charge me

  1998: 6/26, 6/27, 6/29
  2000: 8/15, 8/18, 10/9, 10/11, 10/12
  2003: 6/18, 6/21, 6/22
  2005: 9/9, 9/28
  2006: 5/16, 5/17, 6/26, 6/27
  2007: 8/5
  2009: 8/23, 8/24
  2010: 5/3, 5/4, 5/21
  2011: 9/3, 9/4, 9/11, 9/12
  2013: 7/19, 11/16
  2014: 10/3, 10/9, 10/12, 10/17
  2016: 4/16, 8/20, 8/22
  2018: 8/18, 8/20, 9/2
  2022: 9/18
  2023: 8/31, 9/2, 9/5
  2024: 5/18, 6/29

  0
• VillagePJ Peterborough, UK Posts: 195

  March 2016

  I cant believe this whole fuck up is still going on, sorry for you guys that were hanging in there.
  Its an absolute joke that needs further investigation...it wont happen though as its only a few of us that got hit by it.
  I lost money on foreign currency transaction charges, not just once but also on the refund just to make it worse.
  

  London, Hyde Park 25/6/10
  Isle of Wight 23/6/12
  London, Hammersmith 31/7/12 (EV)
  Leeds 8/7/14
  Milton Keynes 11/7/14
  London, Shepherds Bush Empire 11/11/14 (EV The Who tribute)
  Boston, Fenway Park 05/08/16
  Boston, Fenway Park 07/08/16
  London, Hammersmith Apollo 2017 (EV)
  London, Hammersmith Apollo 2017 (EV)
  Taormina, Sicily June 2017 (EV)
  London, O2 Arena 18th June 2018
  London, O2 Arena 19th June 2018 :(

  0
• wnh1977 Iowa Posts: 650

  March 2016

  I knew it was a potential hazard to jump in when tickets went on sale a day early. Not a hazard as in losing money... I fully expect this to get resolved for everybody. But I'm not surprised that we're still getting headaches from a crew that puts major concert tickets up a day early.

  1998: 6/26, 6/27, 6/29
  2000: 8/15, 8/18, 10/9, 10/11, 10/12
  2003: 6/18, 6/21, 6/22
  2005: 9/9, 9/28
  2006: 5/16, 5/17, 6/26, 6/27
  2007: 8/5
  2009: 8/23, 8/24
  2010: 5/3, 5/4, 5/21
  2011: 9/3, 9/4, 9/11, 9/12
  2013: 7/19, 11/16
  2014: 10/3, 10/9, 10/12, 10/17
  2016: 4/16, 8/20, 8/22
  2018: 8/18, 8/20, 9/2
  2022: 9/18
  2023: 8/31, 9/2, 9/5
  2024: 5/18, 6/29

  0
• Weston1283 Fredericksburg, VA Posts: 5,007

  March 2016

  Just noticed that on March 6th, Live nation apparently gave me my return? Just showed up the day after I went to my bank. Is this my banks doing or is is just a coincidence that it showed up on my bank account now?

  2010: Cleveland
  2012: Atlanta
  2013: London ONT / Wrigley Field / Pittsburgh / Buffalo / San Diego / Los Angeles I / Los Angeles II
  2014: Cincinnati / St. Louis / Tulsa / Lincoln / Detroit / Denver
  2015: New York City
  2016: Ft. Lauderdale / Miami / Jacksonville / Greenville / Hampton / Columbia / Lexington / Philly II / New York City II / Toronto II / Bonnaroo / Telluride / Fenway I / Wrigley I / Wrigley - II / TOTD - Philadelphia, San Francisco
  2017: Ohana Fest (EV)
  2018: Amsterdam I / Amsterdam II / Seattle I / Seattle II / Boston I / Boston II
  2021: Asbury Park / Ohana Encore 1 / Ohana Encore 2
  2022: Phoenix / LA I / LA II / Quebec City / Ottawa / New York City / Camden / Nashville / St. Louis / Denver
  2023: St. Paul II
  2024: Las Vegas I / Las Vegas II / New York City I / New York City II / Philly I / Philly II / Baltimore

  0
• AmishGuy91 Posts: 834

  March 2016

  Weston1283 said:

  Just noticed that on March 6th, Live nation apparently gave me my return? Just showed up the day after I went to my bank. Is this my banks doing or is is just a coincidence that it showed up on my bank account now?

  Not sure but I haven't contacted Live Nation or my bank yet and I still don't have my second refund. I guess the hope of getting the tickets is gone.

  0