Ideas on how to improve Ten Club Tickets system

Indifference said:

Lost In Ohio said:

For the initial on-sale, here's an idea. All dates and numbers are arbitrary, just to give an idea:

Members 1 through 100,000 have a pre-sale from 7/1 at 10 AM through 7/3 at 10 AM.
Members 100,001 through 199,999 have a pre-sale from 7/3 from 10 AM through 7/5 10 AM.
Members 200,000 through 299,999 have a pre-sale from 7/5 10 AM through 7/7 10 AM.

And so on and so forth.

Earlier members have that as a benefit. You could still buy tickets AFTER your window, you'd' just have less of a chance because more people would be allowed to buy.

No lotto, straight F5 system.

In other words, instead of a free-for-all, just slowly open the proverbial floodgates.

That wouldn't be a good business practice for someone trying to get new members. Need to offer all members same chance to buy either F5 or lottery. Otherwise why would anyone new ever sign up?

This is a good point that is made often. Something the old guard doesn't seem to take into account is the resurgence of popularity, PJ is a bigger draw now than they were 10 years ago. Ultimately, I feel like the band wants to give everyone a fair chance.

I do think priority should be given to the closest show to you for you to get a ticket, also for shows with two nights, there should be some sort of option to go for both as first selection, but only able to win one, also dont like that the seats and standing are separate options, draw for the show, with an option to got for both or just seats. But adding to many rules would be difficult. This will be my second show, first was TO night 2 in 2011... that f5, took forever to get in, spent way to long on it, got to the enter card info so many times, only for it to crash, now with the lotto.. a few clicks then just waiting, stressful suspenseful waiting, but not time wasting

I had a terrible experience where weather cancelled all the flights to Detroit the day of the concert, so my 2 paid-for seats sat unclaimed for no reason. [I'd booked a flight to arrive in Detroit by lunchtime, but every effing flight was cancelled. I cried in the Toronto city airport (then felt like an idiot because "I'm missing a concert" isn't a valid reason for public waterworks). Even worse, I let down a fellow member. I had planned to sell my 2nd ticket to a Ten Club member when I got there but he got screwed out of going to the concert because I couldn't get to the venue to claim the tickets and give him one.
Bottom line--there needs to be a way that last-minute (within 2 hours) unable-to-attend folks can release their tickets. Maybe if you have to do this, you sacrifice your ticket payment (because ultimately it's our own fault we didn't arrive 2 days early or prevent bad weather) but any proceeds for selling the last-minute tickets goes to the Foundation or local causes? I didn't care that I'd paid for my tickets and wouldn't get to attend so much as I was upset that I paid for tickets and no one would be in those seats. There's no excuse for empty seats at a PJ concert, damnit, especially since that person I had promised a ticket to was also out of luck.

Ticket transfers among members only would be a really good option IMO. That way we could trade tix or pass on our spares within the club without the risk of one or the other bailing right before the show, and would allow people to collect payment for the ticket they are selling (face value obviously) before the day of the show. Keeps all tickets with 10C members. If there was a PayPal payment necessarily attached to the transfer, that would be even better. That way, 10C could set the face value price and ensure that no one is selling for more than that using the transfer system.
Also, please sell singles! I guess 10C doesn't do that because of seat assignments?? I don't see why this would be such a big deal though. You can assign single seats just as easily as pairs.

Single seat purchase option.

I hope someone in 10C is reading this. There's a lot of logic here. I agree that there should be a standby for ticket option so there is still hope at the last minute....in case Canadia misses his/her flight again.

I'm thankful for 10C giving us tickets, but I hate the system and not knowing where my seats are before I travel days to see a show.

Leezestarr313 said:

The MMJ fanclub has a time window or an hour or so in presales that allows older members to get first dibs at tickets. Maybe that would be an option.

MMJ's pre-sales have an early window for Deluxe members, before Digital members get access. So in PJ's case, that would be like allowing Analog members access before Digital.

I want my F5 back

GummiBeer said:

There should be a cap on the number of tickets a member should be aloud to enter the lottery for. People who want to see 1-2 shows and getting shut out by people that apply for everything then trade them off for others. Only apply for the shows you really want

They already have a system in which people put in for shows they really want. All 10c tickets have to be picked up at will call and they are nonrefundable and nontransferable to other members.

Spurs14 said:

Single seat purchase option.

I support this. I don't always need two tickets and I don't mind going to shows by myself. And it would free up a seat for another Ten Club member.