Pearl Jam 2015 NYC Poster -Transformers sale TODAY, SEPT 24 AT 4:00PM (PST)

'An unfortunate Internet purchasing snafu + overhyped childish themed poster + realizing you're paying $200 plus for different coloured paper = refund and move on with life.
Enjoy the music everyone. Have a nice week

elwayvedder said:

someone should start a poll in a new thread and see if anyone will never buy from Ames again after this or if the frustrations quickly go away the next time a cool print is released. Would make a good science experiment

All will be forgotten when the next AWESOME print is out. Everyone forgave them for that Hartford poster? Apeman/jumpman was it?!?

I don't have any problem with Ames Bros. They made a mistake and are giving people refunds if they want them so no harm done. Everyone makes mistakes.

bootlegger10 said:

I don't have any problem with Ames Bros. They made a mistake and are giving people refunds if they want them so no harm done. Everyone makes mistakes.

this

Anybody else canceling? Since I couldn't get a show edition this will look great next to the Pendleton!

A couple of friends have gold editions that they are going to cancel today. let me know if anyone wants one at cost plus shipping/paypal. All gone.

Does anyone else hate the paper than Ames prints on? Seems much more vulnerable to creases and bends than the paper 90% of other PJ posters is printed on

Just cancelled my order for the gold even though I didn't get an email about the cancellation process. I honestly didn't go to the show and was caught up in the hype for a rare poster. Didn't intend to flip it. Sorry if I prohibited someone else from acquiring this poster. Hope all works out in the end. I understand computer glitches happen, so this will not prevent me from buying Ames stuff in the future.

buck502000 said:

Totally understand, and if after you read today's email update, you still want to cancel - no problem. See below:

Hello,

First off, thanks for supporting our art.

As you know, it was our goal to release only a very small quantity of Gold Posters. Technology wasn’t on our side, and that didn’t happen - we ended up selling more than planned. The reason you are receiving this communication is because you were one of the 42% of people that had a Gold Poster in their shopping cart and completed a successful transaction before we caught the mistake, and turned off the product. Approximately 17% of Gold Poster buyers had questions/concerns, mostly around how many units were actually sold.

Here’s what we can tell you:

Gold posters will be Signed by Artist, as advertised. We still feel, based on the overwhelming demand for the poster, that $250 is fair price for the Gold Poster, and will not be issuing discounts.
We estimate the print run to be less than three hundred, and maybe much less depending on cancellations.
Because of this unintended discrepancy, our standard cancellation/return policy on posters will not apply. Anyone that wants to cancel their Gold Poster order can, and will be issued a full refund. To receive a refund, you must reply to this email by Wednesday, 9/30/2015 with “CANCEL MY ORDER”.
Profits from all posters sold beyond what we had originally intended to produce will be donated to the Vitalogy Foundation, a charitable organization helping countless numbers of people.

Our apologies for any inconvenience that this may have caused you.

Disclaimer: I bought a gold. I tried to buy a regular A/P as soon as the sale dropped, it immediately listed as unavailable, I panicked, tried to get a chrome which also came up listed as unavailable, so I defaulted to the gold which I quickly justified by rationalizing the price as going towards a rare item for a show I was about to attend.

My beef: In the email Buck copied and pasted above Ames gives a percentage of people that had in their cart prior to them being able to turn "off the product." At what point during this process did they find the time to change the wording from "handful" to "limited edition" while people, as best I can tell, were still buying the product? Why was the wording ever changed during an active sale?

To their credit Ames admitted they screwed up, offered refunds, even stated they'd be issuing the profits from the oversell to PJ's charity. All good stuff. However, as the artists selling thru their own website they were the point of purchase and accidentally wound up overselling a "rare" poster for 2.5x the amount a similar poster was sold during the same sale and which will probably wind up having half the print run. I wish rather than giving to charity the profits that a credit or discount was offered to the purchasers regardless whether or not they experienced an overwhelming demand. It's as if they're saying "we messed up and wound up selling about ten handfuls, as a result you overpaid, and instead of accepting the extra profits or offering you a discount we're giving that money to charity." Giving to chariity is no doubt a noble action; however, I want to do that on my own terms not have Ames Bros choose to do that for me.

In the end I'm keeping the poster and am looking forward to receiving it. It was an honest mistake on Ames part where, unfortunately, the buyer caught the short end of the stick. After logging valuable time in the Volcom merch line I was one of many who missed out on the show version of the print, but am riding high from the whole Central Park experience and am happy to have a variant of it. This one may wind up hanging in the kids' room

The whole 'handful' to limited edition wording change is my biggest criticism of Ames in this situation.

They posted the number of Chrome and AP versions available. Why not just explicitly state how many gold were available from the beginning instead of vaguely wording it?

You could argue it was a shady move even before they changed the wording.

If you're charging people a premium of $250 you should let them know how many are out there.