when on Earth is ANYONE GONNA ADDRESS THE SHIPPING CHARGES?!

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  • deserteddotse
    deserteddotse Posts: 1,276
    Santos L. Halper wrote:
    hi,
    We have been working on a shipping solution. There is no "plug and play" that will instantly work and make everyone happy. Again, we are aware of the US shipping charge complaints and will have something in place shortly. For the 70 or so people who ordered patches yesterday, it's 8am on the west coast and I just woke up after ending the RNDM tour tuesday night. As soon as I get to the 1000+ emails that have piled up over the 24hrs that I've been trying to have down time, I will start the refund process.
    slh

    You should get your self a Halper...
    Give a monkey a brain and he'll swear he's the center of the Universe...
  • SomethingCreative
    SomethingCreative Kazoo, MI Posts: 3,422
    Anyone else having issues with the tracking numbers?

    I'm getting this at usps.com:

    "Delivery status information is not available for your item via this web site. A return receipt after mailing may be available through your local Post Office"
    "Well, I think this band is incapable of sucking."
    -my dad after hearing Not for You for the first time on SNL .
  • Dr. Delight
    Dr. Delight Posts: 11,210
    SomethingCreative wrote:
    Anyone else having issues with the tracking numbers?

    I'm getting this at usps.com:

    "Delivery status information is not available for your item via this web site. A return receipt after mailing may be available through your local Post Office"
    Yeah, same here.
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  • RKCNDY
    RKCNDY Posts: 31,013
    edited December 2012
    Dr. Delight wrote:
    SomethingCreative wrote:
    Anyone else having issues with the tracking numbers?

    I'm getting this at usps.com:

    "Delivery status information is not available for your item via this web site. A return receipt after mailing may be available through your local Post Office"
    Yeah, same here.

    UPS picks up the packages at 10c warehouse
    UPS then delivers bulk amounts of the packages to local post offices all over the US
    local post office then delivers to your house
    (usually the time between the UPS delivery to the post office, and the post office delivering to your house is 1 day)

    so that's why you can't see the tracking info, or you can try the tracking number @ ups.com
    The joy of life comes from our encounters with new experiences, and hence there is no greater joy than to have an endlessly changing horizon, for each day to have a new and different sun.

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  • cincybearcat
    cincybearcat Posts: 17,031
    Finally, some communication!! Terrific post SLH, and thank you.
    hippiemom = goodness
  • SomethingCreative
    SomethingCreative Kazoo, MI Posts: 3,422
    RKCNDY wrote:
    Dr. Delight wrote:
    SomethingCreative wrote:
    Anyone else having issues with the tracking numbers?

    I'm getting this at usps.com:

    "Delivery status information is not available for your item via this web site. A return receipt after mailing may be available through your local Post Office"
    Yeah, same here.

    UPS picks up the packages at 10c warehouse
    UPS then delivers bulk amounts of the packages to local post offices all over the US
    local post office then delivers to your house
    (usually the time between the UPS delivery to the post office, and the post office delivering to your house is 1 day)

    so that's why you can't see the tracking info, or you can try the tracking number @ ups.com

    I tried UPS first and it doesn't work either, just says not available.
    "Well, I think this band is incapable of sucking."
    -my dad after hearing Not for You for the first time on SNL .
  • RKCNDY
    RKCNDY Posts: 31,013
    SomethingCreative wrote:

    I tried UPS first and it doesn't work either, just says not available.

    sometimes, it takes a while for the computers to catch up/download scanning info.

    I've had deliveries give me tracking info, but the computers are so slow, I don't see any tracking info until the day before it's going to be delivered. Then ALL the scans show up, several days worth...it is irritating.
    The joy of life comes from our encounters with new experiences, and hence there is no greater joy than to have an endlessly changing horizon, for each day to have a new and different sun.

    - Christopher McCandless
  • Hugh Freaking Dillon
    Hugh Freaking Dillon Posts: 14,010
    deserteddotse wrote:
    Santos L. Halper wrote:
    hi,
    We have been working on a shipping solution. There is no "plug and play" that will instantly work and make everyone happy. Again, we are aware of the US shipping charge complaints and will have something in place shortly. For the 70 or so people who ordered patches yesterday, it's 8am on the west coast and I just woke up after ending the RNDM tour tuesday night. As soon as I get to the 1000+ emails that have piled up over the 24hrs that I've been trying to have down time, I will start the refund process.
    slh

    You should get your self a Halper...

    :lol::lol::lol:
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  • NAUjackfan
    NAUjackfan Phoenix Posts: 2,340
    Next we need the same free shipping on the new 10C badges and keychain. It certainly can't cost any more to ship them than it does to send a padded envelope with a stickers or a patch inside. BTW...they have to be losing $ each time they ship a $1 sticker in a padded envelope.
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  • cincybearcat
    cincybearcat Posts: 17,031
    I wonder how far along they are into finding a fix for the outrages US shipping charges. Seeing as they have recently implemented the trial for the new ticketing, I'm guessing not much work on a shipping solution yet.
    hippiemom = goodness
  • Hugh Freaking Dillon
    Hugh Freaking Dillon Posts: 14,010
    cincybearcat wrote:
    I wonder how far along they are into finding a fix for the outrages US shipping charges. Seeing as they have recently implemented the trial for the new ticketing, I'm guessing not much work on a shipping solution yet.


    I'm loving the $3 standard shipping no matter what I buy!
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    Winnipeg 2011
    St. Paul 2014
  • dimitrispearljam
    dimitrispearljam Posts: 139,747
    Hugh Freaking Dillon wrote:


    I'm loving the $3 standard shipping no matter what I buy!
    kinda 5 here,..but love it too.so cheap!!.and Faster!!!
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    "..That's One Happy Fuckin Ghost.."
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  • demetrios
    demetrios Posts: 99,890
    Hugh Freaking Dillon wrote:
    I'm loving the $3 standard shipping no matter what I buy!

    Me too. Well $3.30 rate. :P :)
  • starmap3333
    starmap3333 Posts: 3,925
    and, wow, still 7.70 for a shirt to NY.
  • PJ2k3
    PJ2k3 Posts: 218
    JimmyV wrote:
    pjradio wrote:
    think I'm going to re-listen to the AET Radio show with Santos as guest

    That was a fascinating show. Big, Bold and Free...REVEALED! Poster presales kill the secondary market. Those are the two tidbits that standout in my memory but I know there were more.


    WHAT WAS BIG BOLD AND FREE!?!?!?!?!?! I must have missed that AET episode! 6 years of my life waiting!
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  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,649
    PJ2k3 wrote:
    JimmyV wrote:
    pjradio wrote:
    think I'm going to re-listen to the AET Radio show with Santos as guest

    That was a fascinating show. Big, Bold and Free...REVEALED! Poster presales kill the secondary market. Those are the two tidbits that standout in my memory but I know there were more.


    WHAT WAS BIG BOLD AND FREE!?!?!?!?!?! I must have missed that AET episode! 6 years of my life waiting!

    A free show in the Northeast to make up for a ticket fiasco in I believe Philly. Never happened for one reason or another and then the topic became verboten. Rob (Santos) even asked Tim Bierman "Can we talk about that?" when the question was asked.
    ___________________________________________

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  • whispering hands
    whispering hands Under your skin Posts: 13,527
    I just did 150.00 in merchant, all shipped for 16.20.. Not bad
    really.. Badge,sticker,hoodie and two Ts. Can't wait to
    Wear myChampangeRiot Hoodie!!
  • guypjfreak
    guypjfreak Posts: 2,281
    my son got me a hoodie ............lovely it is to but then he got charged an extra £15 odd for shippping tax vat ect blooody cheek .
    and no bloody sticker :lol::lol:
  • snert
    snert Posts: 219
    I purchased the manch poster from 10c as i didn't want to cart it about at the gig...

    However the £11.79 customs charge for the $30 poster has stopped me from buying anything other than bootleg cds.

    I wanted the PJ20 blu ray deluxe but had to pass....

    It would be good if there was a European outlet of 10c to alleviate these rip-off charges.
  • on2legs
    on2legs Posts: 16,386
    snert wrote:
    I purchased the manch poster from 10c as i didn't want to cart it about at the gig...

    However the £11.79 customs charge for the $30 poster has stopped me from buying anything other than bootleg cds.

    I wanted the PJ20 blu ray deluxe but had to pass....

    It would be good if there was a European outlet of 10c to alleviate these rip-off charges.

    You can get the PJ20 blu ray deluxe from Amazon.
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