when on Earth is ANYONE GONNA ADDRESS THE SHIPPING CHARGES?!

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Comments

  • RockMama
    RockMama Deep Creek Lake, MD Posts: 478
    I bought 4 items in the after Black Friday sale that totaled $40. The shipping was $26. What a rip. Can't they send them all in one box?
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  • 100 Pacer
    100 Pacer Toronto, ON Posts: 9,367
    81 wrote:
    Dr. Delight wrote:
    neilybabes86 wrote:
    santos posted a great paragraph of him getting ripped by someone..it was great

    " a glorified shipping guy" :lol:

    answers would be so easy
    Link?
    http://sphotos-b.xx.fbcdn.net/hphotos-s ... 5527_n.jpg

    That's brilliant.
    To quote the 10C from Newsletter #8: "Please understand we have a lot of members and it is very hard to please everybody. If you are one of those unhappy people...please call 1-900-IDN-TCAR."

    "Me knowing the truth, I can not concur."

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  • SPEEDY MCCREADY
    SPEEDY MCCREADY Posts: 27,734
    81 wrote:
    Dr. Delight wrote:
    neilybabes86 wrote:
    santos posted a great paragraph of him getting ripped by someone..it was great

    " a glorified shipping guy" :lol:

    answers would be so easy
    Link?
    http://sphotos-b.xx.fbcdn.net/hphotos-s ... 5527_n.jpg
    :lol::lol::lol::lol::lol::lol::lol::lol::lol::lol:
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
  • eyejacker
    eyejacker Posts: 1,282
    They should just have shipping options like other sites do.
    If you want tracking you pay extra, if not you pay normal. 1 day shipping, 1 week shipping (1 year shipping for the fan club single LOL)

    If you buy a vinyl box set then it's worth it paying for tracking, but for a patch - no.

    It may be a hassle for 10C to organize something like that but it would be to their advantage in the long run.
  • dimitrispearljam
    dimitrispearljam Posts: 139,747
    eyejacker wrote:
    They should just have shipping options like other sites do.
    If you want tracking you pay extra, if not you pay normal. 1 day shipping, 1 week shipping (1 year shipping for the fan club single LOL)

    If you buy a vinyl box set then it's worth it paying for tracking, but for a patch - no.

    It may be a hassle for 10C to organize something like that but it would be to their advantage in the long run.
    yep..they should do that..
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • pjradio
    pjradio Posts: 6,704
    think I'm going have to re-listen to the AET Radio show with Santos as guest!
    aqo2t.jpg
  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,649
    pjradio wrote:
    think I'm going to re-listen to the AET Radio show with Santos as guest

    That was a fascinating show. Big, Bold and Free...REVEALED! Poster presales kill the secondary market. Those are the two tidbits that standout in my memory but I know there were more.
    ___________________________________________

    "...I changed by not changing at all..."
  • DewieCox
    DewieCox Posts: 11,432
    DS1119 wrote:
    Am I the only one that thinks the shipping charges are actually too cheap to the US?

    No, Santos and Tim Bierman fully agree.
  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,649
    DewieCox wrote:
    DS1119 wrote:
    Am I the only one that thinks the shipping charges are actually too cheap to the US?

    No, Santos and Tim Bierman fully agree.

    :lol:
    ___________________________________________

    "...I changed by not changing at all..."
  • jackrabbit slim
    jackrabbit slim Posts: 565
    Lukin19 wrote:
    I think the shipping rates are great !!!!! As long as I can remember the shipping rates to Canada were absolutely ridiculous. For years i've been paying through the nose for shipping and now it seems we are getting much more reasonable shipping prices.
    Thank you 10club!

    To the OP : it's simple really, if you don't want to pay the shipping rate than don't buy the item.
    It's a decision many of us international fans have struggled with for a long time.

    :corn:

    well when i join the tragically hip fan club they can gouge me on shipping. PJ is a US band, shipping should be lowest here. it's not an issue american fans should have to "struggle with"
  • Santos L. Halper
    Santos L. Halper Posts: 1,966
    hi,
    We have been working on a shipping solution. There is no "plug and play" that will instantly work and make everyone happy. Again, we are aware of the US shipping charge complaints and will have something in place shortly. For the 70 or so people who ordered patches yesterday, it's 8am on the west coast and I just woke up after ending the RNDM tour tuesday night. As soon as I get to the 1000+ emails that have piled up over the 24hrs that I've been trying to have down time, I will start the refund process.
    slh
  • SPEEDY MCCREADY
    SPEEDY MCCREADY Posts: 27,734
    Santos L. Halper wrote:
    hi,
    We have been working on a shipping solution. There is no "plug and play" that will instantly work and make everyone happy. Again, we are aware of the US shipping charge complaints and will have something in place shortly. For the 70 or so people who ordered patches yesterday, it's 8am on the west coast and I just woke up after ending the RNDM tour tuesday night. As soon as I get to the 1000+ emails that have piled up over the 24hrs that I've been trying to have down time, I will start the refund process.
    slh
    Thank you very much.
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
  • kw18
    kw18 Posts: 3,909
    Santos L. Halper wrote:
    hi,
    We have been working on a shipping solution. There is no "plug and play" that will instantly work and make everyone happy. Again, we are aware of the US shipping charge complaints and will have something in place shortly. For the 70 or so people who ordered patches yesterday, it's 8am on the west coast and I just woke up after ending the RNDM tour tuesday night. As soon as I get to the 1000+ emails that have piled up over the 24hrs that I've been trying to have down time, I will start the refund process.
    slh

    Thanks for the head's up, Santos! :thumbup: I'm sure everyone will patiently ( :lol: ) await your response.

    Hope the show was good ...
    "Where's KW?"
    "Let's check Idaho."
  • dimitrispearljam
    dimitrispearljam Posts: 139,747
    Santos L. Halper wrote:
    hi,
    We have been working on a shipping solution. There is no "plug and play" that will instantly work and make everyone happy. Again, we are aware of the US shipping charge complaints and will have something in place shortly. For the 70 or so people who ordered patches yesterday, it's 8am on the west coast and I just woke up after ending the RNDM tour tuesday night. As soon as I get to the 1000+ emails that have piled up over the 24hrs that I've been trying to have down time, I will start the refund process.
    slh
    thanks for the update Santos...hope in the end all work well for everyone..
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,649
    Santos L. Halper wrote:
    hi,
    We have been working on a shipping solution. There is no "plug and play" that will instantly work and make everyone happy. Again, we are aware of the US shipping charge complaints and will have something in place shortly. For the 70 or so people who ordered patches yesterday, it's 8am on the west coast and I just woke up after ending the RNDM tour tuesday night. As soon as I get to the 1000+ emails that have piled up over the 24hrs that I've been trying to have down time, I will start the refund process.
    slh

    Thank you for the two pieces of bolded info.
    ___________________________________________

    "...I changed by not changing at all..."
  • NAUjackfan
    NAUjackfan Phoenix Posts: 2,340
    Santos L. Halper wrote:
    hi,
    We have been working on a shipping solution. There is no "plug and play" that will instantly work and make everyone happy. Again, we are aware of the US shipping charge complaints and will have something in place shortly. For the 70 or so people who ordered patches yesterday, it's 8am on the west coast and I just woke up after ending the RNDM tour tuesday night. As soon as I get to the 1000+ emails that have piled up over the 24hrs that I've been trying to have down time, I will start the refund process.
    slh

    Great news! Thanks, Santos. Patches shipped for free for me when I ordered late last night.

    Next request...more PJ patches! Maybe a couple based on the Roundabout hoodie or Motor Co shirt???
    tumblr_mtr9t5SROk1r0d33so1_400.gif
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  • Hugh Freaking Dillon
    Hugh Freaking Dillon Posts: 14,010
    JimmyV wrote:
    pjradio wrote:
    think I'm going to re-listen to the AET Radio show with Santos as guest

    That was a fascinating show. Big, Bold and Free...REVEALED! Poster presales kill the secondary market. Those are the two tidbits that standout in my memory but I know there were more.

    I didn't hear that. What was big bold and free revealed to be? and if poster presales kill the secondary market, why did they stop doing them?
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  • 81
    81 Needing a ride to Forest Hills and a ounce of weed. Please inquire within. Thanks. Or not. Posts: 58,276
    edited November 2012
    Santos L. Halper wrote:
    hi,
    We have been working on a shipping solution. There is no "plug and play" that will instantly work and make everyone happy. Again, we are aware of the US shipping charge complaints and will have something in place shortly. For the 70 or so people who ordered patches yesterday, it's 8am on the west coast and I just woke up after ending the RNDM tour tuesday night. As soon as I get to the 1000+ emails that have piled up over the 24hrs that I've been trying to have down time, I will start the refund process.
    slh

    you're a good egg....

    now about that tuesday item you linked too....any word on that. :P

    http://pearljam.com/goods/product_info. ... ts_id=1488
    81 is now off the air

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  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,649
    Hugh Freaking Dillon wrote:
    JimmyV wrote:
    pjradio wrote:
    think I'm going to re-listen to the AET Radio show with Santos as guest

    That was a fascinating show. Big, Bold and Free...REVEALED! Poster presales kill the secondary market. Those are the two tidbits that standout in my memory but I know there were more.

    I didn't hear that. What was big bold and free revealed to be?

    It was a free show to make up for one of the many ticket debacles - I think maybe the 2005 Philly show. But it never came to be for one reason or another and then became verboten to speak of by 10C. When the question was asked Santos even had to ask Tim "Can we talk about that?" I kid you not. :lol:
    ___________________________________________

    "...I changed by not changing at all..."
  • boyo79
    boyo79 Warrington, UK Posts: 6,525
    Santos L. Halper wrote:
    hi,
    We have been working on a shipping solution. There is no "plug and play" that will instantly work and make everyone happy. Again, we are aware of the US shipping charge complaints and will have something in place shortly. For the 70 or so people who ordered patches yesterday, it's 8am on the west coast and I just woke up after ending the RNDM tour tuesday night. As soon as I get to the 1000+ emails that have piled up over the 24hrs that I've been trying to have down time, I will start the refund process.
    slh

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