black friday sale - $11.12 to ship a hoodie. wow.

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  • Hugh Freaking Dillon
    Hugh Freaking Dillon Posts: 14,010
    starmap3333 wrote:
    no... what i am saying is... the other hoodies... are 7.70 to ship. this one was 11.12. that's a discrepancy and i asked about a possible mistake. i mean, as a customer, we're entitled to ask a question if need be. by the way, walmart is begging for your business. i don't steal ketchup packets and i don;t eat at mcdonald's. that should about do it. any business should be diplomatic when responding to a question from a customer. it's called customer service but, hey, if you run a punch press for a living you might not know anything about the principles of maintaining a good relationship with customers. it's pretty simple.

    of course we're allowed to ask questions. But I also noticed you quoted the answer, but not your question. I have a feeling they didn't answer in that fashion from a simple "hey, I was wondering, kind sir....".
    Gimli 1993
    Fargo 2003
    Winnipeg 2005
    Winnipeg 2011
    St. Paul 2014
  • starmap3333
    starmap3333 Posts: 3,925
    Hugh Freaking Dillon wrote:
    starmap3333 wrote:
    no... what i am saying is... the other hoodies... are 7.70 to ship. this one was 11.12. that's a discrepancy and i asked about a possible mistake. i mean, as a customer, we're entitled to ask a question if need be. by the way, walmart is begging for your business. i don't steal ketchup packets and i don;t eat at mcdonald's. that should about do it. any business should be diplomatic when responding to a question from a customer. it's called customer service but, hey, if you run a punch press for a living you might not know anything about the principles of maintaining a good relationship with customers. it's pretty simple.

    of course we're allowed to ask questions. But I also noticed you quoted the answer, but not your question. I have a feeling they didn't answer in that fashion from a simple "hey, I was wondering, kind sir....".

    Well your projection is wrong. Projection is a bad thing.
    "i ordered a mexhead hoodie yesterday and shipping was $11.12 to NY.... all the other hoodies are $7.70 to ship. Why is it over $3 more to ship this one?"
  • mookeywrench
    mookeywrench Posts: 6,056
    Another Ten Club problem rooted in a lack of transparency...

    Ironically though, I think they would have larger sales if they marketed the sale as 50% off plus free shipping.
    350x700px-LL-d2f49cb4_vinyl-needle-scu-e1356666258495.jpeg
  • Hugh Freaking Dillon
    Hugh Freaking Dillon Posts: 14,010
    starmap3333 wrote:

    Well your projection is wrong. Projection is a bad thing.
    "i ordered a mexhead hoodie yesterday and shipping was $11.12 to NY.... all the other hoodies are $7.70 to ship. Why is it over $3 more to ship this one?"

    if that was indeed the case, then you're right, that's pretty rude.
    Gimli 1993
    Fargo 2003
    Winnipeg 2005
    Winnipeg 2011
    St. Paul 2014
  • Zod
    Zod Posts: 10,889
    I'm guessing the 10c changed their shipping methods recently?

    They used to charge Canadian's and arm and a leg (Even though shipping to Canada from the US isn't really that much more than shipping domestically in the US). We got lumped in with the overseas rates. I've noticed now that shipping rates are really good to Canada.

    I used to avoid ordering from the 10c (and would order elsewhere if it were an option), but now it's not so bad. I guess Canadians came out a head and American's came out behind?

    How did the overseasons 10 clubbers make on on the new rates?
  • bootlegger10
    bootlegger10 Posts: 16,251
    I just did a test. I put a Tres Mts and Jeff's solo vinyls in my cart. Two vinyls and shipping was $15.80.

    I then cleared the cart and put 5 Backspacer vinyls in my cart. Shipping was $14.xx.

    It seems the postage is based on the dollar value of the purchase with some ranges factored in.

    The shipping for posters is appropriate to the US. I have a few times not purchased items due to the shipping, but that just probably means more that I didn't really want or need the items I was purchasing.
  • DS1119
    DS1119 Posts: 33,497
    mookeywrench wrote:

    Ironically though, I think they would have larger sales if they marketed the sale as 50% off plus free shipping.


    Yup. :thumbup:


    Makes members feel all warm and fuzzy too. :lol:
  • cincybearcat
    cincybearcat Posts: 16,810
    The shipping charges in the US are fucking ridiculous and anyone that defends it is a ......

    Instead of insulting customers fix the fucking problem.
    hippiemom = goodness
  • on2legs
    on2legs Posts: 15,950
    I'm just trying to figure out why it costs $11.12 to ship a $15 hoodie and $7.70 to ship a $55 hoodie. Strange.
    1996: Randall's Island 2  1998: East Rutherford | MSG 1 & 2  2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2 2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel  2005: Atlantic City 1  2006: Camden 1 | East Rutherford 1 & 2 2008: Camden 1 & 2 | MSG 1 & 2 (#25) | Newark (EV)  2009: Philadelphia 1, 2 & 4  2010: Newark | MSG 1 & 2  2011: Toronto 1  2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore  2015: Central Park  2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD)  2017: Brooklyn (RnR HOF)  2020: MSG | Asbury Park  2021: Asbury Park  2022: MSG | Camden | Nashville  2024: MSG 1 & 2 (#50) | Philadelphia 1 & 2 | Baltimore  2025: Raleigh


  • Hugh Freaking Dillon
    Hugh Freaking Dillon Posts: 14,010
    Zod wrote:
    I'm guessing the 10c changed their shipping methods recently?

    They used to charge Canadian's and arm and a leg (Even though shipping to Canada from the US isn't really that much more than shipping domestically in the US). We got lumped in with the overseas rates. I've noticed now that shipping rates are really good to Canada.

    I used to avoid ordering from the 10c (and would order elsewhere if it were an option), but now it's not so bad. I guess Canadians came out a head and American's came out behind?

    How did the overseasons 10 clubbers make on on the new rates?

    yeah, I just bought the Ames book. Shipping to Winnipeg was only $3 give or take. That's insanely low. But yeah, for the longest time I didn't buy anything big/heavy from this site as the shipping charges were insane to Canada.
    Gimli 1993
    Fargo 2003
    Winnipeg 2005
    Winnipeg 2011
    St. Paul 2014
  • PJForceofNature
    PJForceofNature Posts: 3,087
    I just checked on shipping again for the Backspacer vinyl, and it has been reduced to $7.70 from $11.12! So it looks like the charges are becoming more reasonable. I decided to order it, as the total is now $17.70, which seems like a good deal to me! :thumbup:
    "A beacon on dry land"
  • CM42056
    CM42056 Posts: 27
    I was going to order the 1992 NYC boot for $3, a really good deal. But after seeing the $7.70 shipping cost for this item, I decided not to. Seems a little excessive, no???
  • Thirty Bills Unpaid
    Thirty Bills Unpaid Posts: 16,881
    I can't help myself. Have some of you people listened to yourself?

    Holy shit, man. You complain because shipping is 4 or 5 more dollars than what you think it should be? If that is stopping you from buying a hoodie or an LP... well geez, man... I guess you didn't want it that badly then.

    I bet some of you are 'those friends' that always buy the last round. That way... if it works out just right... you might not have to pay for a round if everyone leaves before your turn. Funny... but 'those friends'... I think they think everyone is stupid and do not even realize what they are doing. We do... but if your dignity means shit to you... well... I'll buy you a drink so you can save $5 and be happy. I'd hate to have to be around you and listen to you complain about the prices of liquor all night instead of having a little fun.

    You do realize that some people out there deal with much more than inflated shipping prices without complaint?
    "My brain's a good brain!"
  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,597
    starmap3333 wrote:
    Here's MY answer:

    "so…the hoodie went from $55 to $15 and you're pissed about paying $11.12 to ship a 2lb package with tracking to NY? Seriously? Shipping is based on weight and destination.
    Be more than happy to cancel your order. Lemme know asap."

    WOW. If this guy worked at Walmart his ass would be out the door... a long time ago. Again, nothing person, but this isn't the way you treat people.... in any arena.

    Customer Service is one of the departments I oversee. The author of this statement would not qualify for my staff to begin with and would without doubt be fired IMMEDIATELY if I discovered such a response was sent to a customer. Wow is right.

    10C tried to charge $19.38 to ship the Ames Bros. book to Boston on Friday. That price has dropped to $11 and change today. Still high IMO.
    ___________________________________________

    "...I changed by not changing at all..."
  • 81
    81 Needing a ride to Forest Hills and a ounce of weed. Please inquire within. Thanks. Or not. Posts: 58,276
    shipping has been fucked since the great beta upgrade.

    costs more to ship in the US than it does to ship over seas or to canada.

    once again, american's have to subsidize the rest of the world.

    ;)
    81 is now off the air

    Off_Air.jpg
  • inmyrvm
    inmyrvm Posts: 1,038
    Yeah almost $40 to ship the superdeluxe. Media mail does not cost anywhere near that much to ship. Pass.
    "Fuck the talkin' let's start rockin" - Eddie Vedder 9-5-00 Pittsburgh
    4/26/03 Pittsburgh 5/3/03 State College 7/12/03 Hershey 10/1/04 Reading 9/28/05 Pittsburgh 5/20/06 Cleveland 6/23/06 Pittsburgh 6/22/08 DC

    friends don't let friends listen to good charlotte
  • Hugh Freaking Dillon
    Hugh Freaking Dillon Posts: 14,010
    JimmyV wrote:
    Customer Service is one of the departments I oversee. The author of this statement would not qualify for my staff to begin with and would without doubt be fired IMMEDIATELY if I discovered such a response was sent to a customer. Wow is right.

    Keep in mind that his boss, 10C manager Tim Beirman once called the pearl jam forum users "assholes" on the radio, so I don't think customer service/perception is their biggest concern.
    Gimli 1993
    Fargo 2003
    Winnipeg 2005
    Winnipeg 2011
    St. Paul 2014
  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,597
    Hugh Freaking Dillon wrote:
    JimmyV wrote:
    Customer Service is one of the departments I oversee. The author of this statement would not qualify for my staff to begin with and would without doubt be fired IMMEDIATELY if I discovered such a response was sent to a customer. Wow is right.

    Keep in mind that his boss, 10C manager Tim Beirman once called the pearl jam forum users "assholes" on the radio, so I don't think customer service/perception is their biggest concern.

    Good point. I doubt I would be hiring Tim Bierman either.
    ___________________________________________

    "...I changed by not changing at all..."
  • starmap3333
    starmap3333 Posts: 3,925
    "Now that you've gone to the forums with this, we're done."
    LOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLOLO :lol::lol::lol::lol:

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