Membership Renewal Not Going Through

Maverick785
Maverick785 Posts: 69
edited August 2012 in Technical Stuff and Help
I just tried renewing my membership through the "Upgrade My Membership" option under My Account. After entering my billing into and submitting it the screen returned to the billing screen without giving me any kind of confirmation. I don't have anything in my Recent Purchases nor did I get any e-mail. I'd assume that it didn't go through for whatever reason but I don't want to redo the purchase if it's going to double charge me. Is it safe to purchase again?
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Post edited by Unknown User on

Comments

  • Vitalogensia
    Vitalogensia Posts: 2,197
    I had the same problem fellow Virginian. Check the date your membership is set to renew; mine was five days after I updated everything, so I eventually got the verification. Now I'm just waiting for the gift...
  • comebackgirl
    comebackgirl Posts: 9,885
    I think as long as you have an up-to-date form of payment submitted, it will automatically renew on your anniversary date. That's what happened for me.
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    "I need your strength for me to be strong...I need your love to feel loved"

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