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Membership Renewal Not Going Through

Maverick785Maverick785 Posts: 69
edited August 2012 in Technical Stuff and Help
I just tried renewing my membership through the "Upgrade My Membership" option under My Account. After entering my billing into and submitting it the screen returned to the billing screen without giving me any kind of confirmation. I don't have anything in my Recent Purchases nor did I get any e-mail. I'd assume that it didn't go through for whatever reason but I don't want to redo the purchase if it's going to double charge me. Is it safe to purchase again?
Bristow, VA 5/13/2010
Baltimore, MD 10/27/2013
Fort Lauderdale, FL 4/8/2016
Miami, FL 4/9/2016
Tampa, FL 4/11/2016
Temple of the Dog - Philadelphia, PA 11/4/2016
Seattle, WA 8/8/2018 & 8/10/2018
Boston, MA 9/2/2018
Nashville, TN 9/16/2022
Post edited by Unknown User on

Comments

  • VitalogensiaVitalogensia Posts: 1,995
    I had the same problem fellow Virginian. Check the date your membership is set to renew; mine was five days after I updated everything, so I eventually got the verification. Now I'm just waiting for the gift...
    Virginia Beach 2000; Pittsburgh 2000; Columbus 2003; D.C. 2003; Pittsburgh 2006; Virginia Beach 2008; Cleveland 2010; PJ20 2011; Pittsburgh 2013; Baltimore 2013; Charlottesville 2013; Charlotte 2013; Lincoln 2014; Moline 2014; St. Paul 2014; Greenville 2016; Hampton 2016; Lexington 2016; Wrigley 2016; Prague 2018; Krakow 2018; Berlin 2018; Fenway 2018; Camden 2022; St. Paul 2023; MSG 1 2024; Baltimore 2024
  • comebackgirlcomebackgirl Posts: 9,885
    I think as long as you have an up-to-date form of payment submitted, it will automatically renew on your anniversary date. That's what happened for me.
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    "I need your strength for me to be strong...I need your love to feel loved"
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