2nd shot Any I.T.(computer tech) out there

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pumpz81
pumpz81 Posts: 214
edited February 2012 in Technical Stuff and Help
Going to give this another try

Can't connect to Internet on laptop (can't display page) on the e cord or wireless. But my smartphone connects on the wireless. So it must be something on the laptop it's a Sony vaio with window vista

Any Help??
05-03-2010 Kansas City, Missouri 05-04-2010 St Louis, Missouri 09-22-2012 Atlanta, GA (Music Midtown Festival) EV 11-09-2012 Austin 1 11-11-12 Austin 2 11-16-12 San Antonio
Post edited by Unknown User on

Comments

  • mervin50
    mervin50 Posts: 217
    I'm not a compter teck or geek by any stretch but since this is your second request I'd recommend you check to see if your wireless is even showing up on the laptops list of available sources (i.e. do you see your net work under connections?). If not then your comp is not (for some reason) picking it up. Faulty card?

    If you are seeing the wireless and you can't connect try downloading (through ethernet connection) a new software to help. Try C-Net for some options.

    Good Luck!
  • F Me In The Brain
    F Me In The Brain this knows everybody from other commets Posts: 31,797
    sorry if this is a simple response and I mean no offense by it, but sometimes you need to start troubleshooting with the easy stuff...do you have a wifi 'button' somewhere on your laptop? Maybe you hit it by accident and turned off your WiFi?
    Second would be if you are password protected and maybe your profile somehow was erased and you need to go back and re-enter the password?
    Not an IT guy but work for an IT service company (sales) and sometimes the most simple errors are what cause issues.
    Good luck!
    The love he receives is the love that is saved
  • pumpz81
    pumpz81 Posts: 214
    Yea did both of these already. Even took it to a wifi hotspot samething happen. Did every basic knowledge that I know. Need to grab a friends computer too see if the something happen to there's. Hoping to find help here before taking it somewhere and dishing out the cash.

    Thanks for the help
    05-03-2010 Kansas City, Missouri 05-04-2010 St Louis, Missouri 09-22-2012 Atlanta, GA (Music Midtown Festival) EV 11-09-2012 Austin 1 11-11-12 Austin 2 11-16-12 San Antonio
  • Brisk.
    Brisk. Posts: 11,577
    If you install Teamviewer i can take a look for you.
  • pumpz81
    pumpz81 Posts: 214
    Brisk. wrote:
    If you install Teamviewer i can take a look for you.

    Can't acess Internet at all on computer
    05-03-2010 Kansas City, Missouri 05-04-2010 St Louis, Missouri 09-22-2012 Atlanta, GA (Music Midtown Festival) EV 11-09-2012 Austin 1 11-11-12 Austin 2 11-16-12 San Antonio
  • Brisk.
    Brisk. Posts: 11,577
    pumpz81 wrote:
    Brisk. wrote:
    If you install Teamviewer i can take a look for you.

    Can't acess Internet at all on computer

    Are all the IP settings set on 'automatic'?

    If you connect via cable and go Start > run > cmd > and then type in 'ipconfig', do you get a gateway address?
  • pumpz81
    pumpz81 Posts: 214
    Brisk. wrote:

    Are all the IP settings set on 'automatic'?

    If you connect via cable and go Start > run > cmd > and then type in 'ipconfig', do you get a gateway address?

    How do I check if ip is set on automatic?

    Default gateway? Negative

    Oh it shows limited connectivity (yellow tri with !) ran dignose doesn't help
    05-03-2010 Kansas City, Missouri 05-04-2010 St Louis, Missouri 09-22-2012 Atlanta, GA (Music Midtown Festival) EV 11-09-2012 Austin 1 11-11-12 Austin 2 11-16-12 San Antonio
  • PatrickBateman
    PatrickBateman Posts: 2,243
    Have you tried going to Control Panel > Network and Sharing > (on left) "Manage Wireless Networks".. Select your wireless network, Right click > Remove it....then close everything and try reconnecting to it again from the beginning?
    If a man speaks in a forest and there is no woman around to hear him, is he still wrong?
  • pumpz81
    pumpz81 Posts: 214
    PatrickBateman wrote:
    Have you tried going to Control Panel > Network and Sharing > (on left) "Manage Wireless Networks".. Select your wireless network, Right click > Remove it....then close everything and try reconnecting to it again from the beginning?

    Nothing shows when trying to connect just the unidentified network ( yellow triangle w/ !)
    05-03-2010 Kansas City, Missouri 05-04-2010 St Louis, Missouri 09-22-2012 Atlanta, GA (Music Midtown Festival) EV 11-09-2012 Austin 1 11-11-12 Austin 2 11-16-12 San Antonio
  • PatrickBateman
    PatrickBateman Posts: 2,243
    what shows up when you go to "Manage wireless networks"? there should be a list of wireless networks available and/or the ones youve connected to
    If a man speaks in a forest and there is no woman around to hear him, is he still wrong?
  • pumpz81
    pumpz81 Posts: 214
    PatrickBateman wrote:
    what shows up when you go to "Manage wireless networks"? there should be a list of wireless networks available and/or the ones youve connected to

    Theres nothing there. When try on wifi some reason it think it's on a hotspot
    05-03-2010 Kansas City, Missouri 05-04-2010 St Louis, Missouri 09-22-2012 Atlanta, GA (Music Midtown Festival) EV 11-09-2012 Austin 1 11-11-12 Austin 2 11-16-12 San Antonio
  • Stone Is God
    Stone Is God Posts: 1,331
    In the Network and Sharing Center click on Diagnose and Repair. Run that and see if it comes up with anything.
    I'll ride the wave where it takes me.
  • pumpz81
    pumpz81 Posts: 214
    doesn't help just send me around in circle

    h
    Stone Is God wrote:
    In the Network and Sharing Center click on Diagnose and Repair. Run that and see if it comes up with anything.
    05-03-2010 Kansas City, Missouri 05-04-2010 St Louis, Missouri 09-22-2012 Atlanta, GA (Music Midtown Festival) EV 11-09-2012 Austin 1 11-11-12 Austin 2 11-16-12 San Antonio
  • PatrickBateman
    PatrickBateman Posts: 2,243
    sometimes vendors wifi application conflict with Windows built in wifi. Have you tried uninstalling vendors (ie Netgear ) applications and use built in Windows only? They would be in your Start> programs list
    If a man speaks in a forest and there is no woman around to hear him, is he still wrong?
  • hanjenni
    hanjenni Posts: 174
    i have a sony vaio with vista, too...i can no longer connect to wifi, either...though the boyfriends lappy does fine and so do both of our phones. i actually had to connect the modem to the router, and then the router to my PC to get internet to work. going straight from modem to PC didnt work anymore, either. IDK why...and since i rarely use it as anything other than a desktop, i don't usually think too much of it to do any further research.

    prolly not much help to you, but you can try it and see if you get an internet connection that way, which may be better than nothing if you need to use it, and i will revisit this thread when i get home to see if anyone's suggestions might help me with my issue, too!

    other than this, its been a good PC and my favorite of all i have had so far ;)
    "How I choose to feel,... Is how I am."

    after 20 years of waiting: EV Fox Theatre Detroit-6/26/11;Alpine Valley-9/3/11 & 9/4/11;Toronto-9/11/11;Music Midtown-8/22/12;London, Ontario-7/16/13;Wrigley Field, Chicago-7/19/13
  • movaughn
    movaughn Posts: 1,293
    How old is the laptop? It is possible that the wireless adapter is shot. Cheapest solution would be to buy a USB wireless adapter as an actual internal Sony one may cost a lot if you can still get it. That is if its not soldered on the board.
    Alpine Valley - Jun 26, 1998, Alpine Valley - Oct 08, 2000, Alpine Valley - Jun 21, 2003
    United Center - May 16, 2006, Summerfest - Jun 29, 2006, Summerfest - Jun 30, 2006
    Alpine Valley - Sep 03, 2011, Wrigley Field - July 19, 2013
    Wrigley Field - August 20, 2016, Wrigley Field - August 22, 2016
  • hanjenni
    hanjenni Posts: 174
    mine is 4 years old...had thought about a wireless USB, but since i rarely port her anywhere with me, I don't remember to think about it very often. curious how old the OP's is, as well...maybe this is a common vaio thing for lappys of a certain age...
    "How I choose to feel,... Is how I am."

    after 20 years of waiting: EV Fox Theatre Detroit-6/26/11;Alpine Valley-9/3/11 & 9/4/11;Toronto-9/11/11;Music Midtown-8/22/12;London, Ontario-7/16/13;Wrigley Field, Chicago-7/19/13
  • boothead
    boothead Posts: 145
    I will try and help the best I can.. Can you go to the start menu. Go to the area that says "run" and type in "cmd" This will bring up a DOS prompt box. In this box type in "ipconfig /all" and paste the output to me so I can see it. We can take it from there. Thanks!

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