Hacking and credit card details - are we at risk?

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  • mr_canada
    mr_canada Posts: 555
    Please respond 10C. You claimed your system and another companies system were hacked. You have tens of thousands of member’s financial info. Was it compromised?
  • janvanderdam
    janvanderdam Posts: 524
    I got this message today from Crowdsurge about the credit card details:

    We can assure you that there is no security risk.  Had this been the case we would have taken immediate action
  • meme
    meme Posts: 4,695
    mr_canada wrote:
    Please respond 10C. You claimed your system and another companies system were hacked. You have tens of thousands of member’s financial info. Was it compromised?

    Notice that they didn't say 'hacked' :roll:
    ... and the will to show I will always be better than before.
  • Better Dan
    Better Dan Posts: 5,684
    janvanderdam wrote:
    I got this message today from Crowdsurge about the credit card details:

    We can assure you that there is no security risk.  Had this been the case we would have taken immediate action


    How can they know so fast if they are just starting the investigation? Or is it because there was never any sabotage to begin with.. :lol:
    2003: San Antonio, Houston, Dallas, Seattle; 2005: Monterrey; 2006: Chicago 1 & 2, Grand Rapids, Cleveland, Detroit; 2008: West Palm Beach, Tampa; 2009: Austin, LA 3 & 4, San Diego; 2010: Kansas City, St. Louis, Columbus, Indianapolis; 2011: PJ20 1 & 2; 2012: Missoula; 2013: Dallas, Oklahoma City, Seattle; 2014: Tulsa; 2016: Columbia, New York City 1 & 2; 2018: London, Seattle 1 & 2; 2021: Ohana; 2022: Oklahoma City
  • NothinMan
    NothinMan Posts: 45
    I don't work for Ten Club or Crowdsurge, neither do I have any information other than what everyone else has. However, I am an IT Security expert and I can attest to the fact that it is very easy to tell that despite a Denial of Service Attack (which is what this is, if it in fact did occur), there is no evidence credit cards are in danger. These kinds of DOS attacks occur from outside the network and do not require the attackers to have any sort of access to the server above what anyone else has.
  • Hopper
    Hopper Posts: 216
    Better Dan wrote:
    Captain Futura wrote:
    Careful. You might get a phone call.


    I don't mean to be rude, but a lot of PJ presales have had issues...are we to believe they've all been hacked then? I think the problem lies with them, not hackers. I admit I could be wrong, but I (and many others on here) just aren't buying what they are trying to sell us.


    this is what i don't understand...there have been numerous problems, with numerous sales over the last 6 years...and no fixes have ever been implemented (at least that have alleviated the problems)...it just boggles the mind that so many people would run to defend 10c when clearly there has been an issue with ticket sales for many years...and has ironically now reached insane levels of frustration in the "year of the fan"...i think that was stated on one of the round-tables...that is hilarious. 10c had years to get it right, in preparation for PJ20, and what was supposed to be a year-long celebration...and now it has turned into a bitter mess...

    very unfortunate indeed...

    However, a positive shout out to the 10c for sending me a copy of DEEP magazine after mine got stolen the first time!
    "To be the man, you gotta beat the man! WOOOOOOOOO!!"
  • dunkman
    dunkman Posts: 19,646
    NothinMan wrote:
    I don't work for Ten Club or Crowdsurge, neither do I have any information other than what everyone else has. However, I am an IT Security expert and I can attest to the fact that it is very easy to tell that despite a Denial of Service Attack (which is what this is, if it in fact did occur), there is no evidence credit cards are in danger. These kinds of DOS attacks occur from outside the network and do not require the attackers to have any sort of access to the server above what anyone else has.


    why does it take another fan to tell us this? why cant the 10club respond to this instead of hoping a fan might know the answer. :?
    oh scary... 40000 morbidly obese christians wearing fanny packs invading europe is probably the least scariest thing since I watched an edited version of The Care Bears movie in an extremely brightly lit cinema.
  • Kat
    Kat Posts: 4,983
    janvanderdam wrote:
    I got this message today from Crowdsurge about the credit card details:

    We can assure you that there is no security risk.  Had this been the case we would have taken immediate action

    I believe the word "hacked" wasn't used by Ten Club so it would be perfectly clear it wasn't a hacking of information. Please contact the Ten Club for confirmation on this if the CrowdSurge comment isn't sufficient.

    This will be closed since this has been answered and there is a ticketing discussion thread at viewtopic.php?f=4&t=178855
    Falling down,...not staying down
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