Ticketing Issues (Use this thread only)

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  • alesek
    alesek Posts: 809
    already got few friends wanna join me for amsterdam, berlin and whole scandi ... told them all the best about Pearl jam, about the spirit, everything ... it was supposed to be their first live experience ... and now we are in this deep crap... hard to explain this to them ... to myself... very dissapointing.

    shame on you. in hidding, rite?
    14/6/00 Prague 22/9/06 Prague 12/6/07 Munich 15/8/09 Berlin 22/06/10 Dublin 23/06/10 Belfast 30/06/10 Berlin 26/06/12 Amsterdam 02/07/12 Prague 04/07/12 Berlin 05/07/12 Berlin 07/07/12 Stockholm 09/07/12 Oslo 10/07/12 Copenhagen 25/6/14 Vienna 26/6/14 Berlin 1/7/18 Prague 3/7/18 Krakow 5/7/18 Berlin
  • phungi
    phungi Posts: 641
    Regardless of the solution, 10c needs to beta-test any new system that is implemented with ample time to identify issues, diagnose the problems, de-bug the code, re-run beta tests, and keep doing this until all issues and bugs are identified and removed.

    We are a rabid and dedicated fan base (over 600 posts in two ongoing threads on ticket issues) and will show up in the 10,000s to hammer away at any mock-sale or dry run of a new ticket system.
    37 PJ Shows, 3 EV Shows, 1134 Total Songs, 24 Different Openers, 9 Different Closers, 252 Unique Songs (never enough)
  • Bigda
    Bigda Posts: 469
    THE Corduroy wrote:
    Started out as a 10C member back in the 90´s but didn´t find it all that usefull for a fan who didnt got all thrilled and excited when i got an ambulance in hardpaper and loads of other memorabilia, guess I just loved the music and the band instead of the merch, got back again in early 00´s after being to their shows in Europe (bought tickets via something like ticketmaster I guess) I found out that since i my stereosystem didn´t play vinyls and I really didn´t get any usefull info about the band and their music trough the "newspaper"-posters that where sent out, I dropped of again...
    Now I´m back as a member again hundreds of thousands membernumers later, mostly for the opportunity to buy 10C-tickets and meet up with other fans, (still can´t play vinyls and the deep-books nowadays contains childrens drawings and food recipes??).
    But guess what?
    During all these years and shows I´ve attend, only two where 10C tix, all others bought at vendors, and I´ve been able to watch the band perform excellent as always from pretty much front row....
    My point?
    I´m a dumbass who supports someone in the US with a bunch of dollars for something that I really don´t want, and not getting something that I would want (tix) ;)
    Love The guys and the music though, hopefully some of my money goes to buying new shirts for Eddie ;)

    My 3 cents.

    It looks like your 3 bucks to me! AWESOME post! Agreed whole bunch!
    the amount of news about PJ music on this site is... STUNNING!:) it is all about merch and even that is far from fantastic..
    _____________________________
    Prague '95 (w/Neil Young), Warsaw '96, Seattle '98, Katowice x2 '00, Berlin '00, Berlin '06, Katowice '07, Copenhagen '07, Belfast '10, Berlin '10, Amsterdam '12, Prague'12, Berlin x2 '12, Vienna '14, Berlin '14..
  • Get_Right
    Get_Right Posts: 14,134
    yoyo wrote:
    WE RE WAITING ... A SECOND WHITE NIGHT ... IT'S NOT NORMAL !!!!!! ... I HAVE A LIFE, A JOB, CHILDS, WIFE, ....
    RIght.
    Then you realize that concert tickets are not all that important and that PJ and the 10c do things on their terms and release information when THEY feel they are ready to do so. Same as it ever was.
  • smithnic
    smithnic Posts: 1,565
    The ten club used to $10 and the service to attend the shows was phenomenal! I simply sent a check in the mail for the shows I wanted to go to and it happened. $40 a year (US) and hours spent to not get tickets is not an improvement. It stinks of taking your fan base for granted and they will not put up with it forever.
    Go Get 'Em Tigers!
  • breakmarysfall
    breakmarysfall Posts: 368
    I really tried all day long to keep calm. I am checking this site also all day long.
    I always loved TC and the band, since 20 years and I still do, but what is going on now is really new to me...

    It is not to understand anymore why no news are coming, why there is this complete silence... this is indeed so new, I am still wondering and hardly getting over it.
    We all are big fans and we probably all planned our holidays around the tour already and most are working people, so it is a tough one to handle the situation, somehow.
    My work today is chaos as I am clued to this computer. My night was a mare as I spent 6 hours staring at a screen and set an alarm clock way too early, so ... finally I need an outlet again.

    I do not want to accuse or blame or what so ever, but the silence is just too strange to just ignore.
    And as I am really not familiar with the newest technology I fear again that it could be all my fault, my system, my account, my stupidness... and that is NOT a nice thought....

    so pleasseeee, dear Ten Club, release us, after 26 hours of waiting and living in front of a screen.... please!!!
    and at least I need to blame myself because I wish for the TC tickets because they are so special! So I just can't give up hope to get a pair. I can't rest before not having tried to get them...
    so, first time ever in my PJ soundtrack of life, I feel like in a very bad and dependent situation just because I am a fan of the greatest music ever played.

    so one more pleaseeee....
    there is no way to peace, peace is the way!
    ...the world is come undone, I like to change it everyday but change don't come at once, it's a wave, building before it breaks.
  • Susanne76
    Susanne76 Posts: 49
    WAKEY WAKEY , CrowdSurge,
    a second evening of desperate waiting has arrived.

    PLEASE GIVE US AN UPDATE!!! :evil:

    PLEASE GIVE US AN APOLOGY!! :evil:

    PLEASE GIVE US T I C K E T S !!!! :evil:
    I have wished for so long...
    How I wish for you today
  • Jennytree
    Jennytree Posts: 5,340
    wolfamongwolves wrote:
    It's actually starting to look like they're not going to tell us anything today either! :?
    I dunno if they're aware - but it is nearly 7pm here, and later for those east of us! It'll be bedtime soon :lol:
    This is me:
    http://www.facebook.com/jennytree

    SMELL YER MA!
  • Spags
    Spags Leigh-on-Sea, UK Posts: 3,057
    Ah, so they're Kettling us now?

    I just hope that they don't send out an email tonight with a unique code as my 10c email is a work address...bit late for all this now innit?!
    Nature drunk and High
  • alesek
    alesek Posts: 809
    breakmarysfall wrote:
    I really tried all day long to keep calm. I am checking this site also all day long.
    I always loved TC and the band, since 20 years and I still do, but what is going on now is really new to me...

    It is not to understand anymore why no news are coming, why there is this complete silence... this is indeed so new, I am still wondering and hardly getting over it.
    We all are big fans and we probably all planned our holidays around the tour already and most are working people, so it is a tough one to handle the situation, somehow.
    My work today is chaos as I am clued to this computer. My night was a mare as I spent 6 hours staring at a screen and set an alarm clock way too early, so ... finally I need an outlet again.

    I do not want to accuse or blame or what so ever, but the silence is just too strange to just ignore.
    And as I am really not familiar with the newest technology I fear again that it could be all my fault, my system, my account, my stupidness... and that is NOT a nice thought....

    so pleasseeee, dear Ten Club, release us, after 26 hours of waiting and living in front of a screen.... please!!!
    and at least I need to blame myself because I wish for the TC tickets because they are so special! So I just can't give up hope to get a pair. I can't rest before not having tried to get them...
    so, first time ever in my PJ soundtrack of life, I feel like in a very bad and dependent situation just because I am a fan of the greatest music ever played.

    so one more pleaseeee....

    thank you. perfectly put.
    14/6/00 Prague 22/9/06 Prague 12/6/07 Munich 15/8/09 Berlin 22/06/10 Dublin 23/06/10 Belfast 30/06/10 Berlin 26/06/12 Amsterdam 02/07/12 Prague 04/07/12 Berlin 05/07/12 Berlin 07/07/12 Stockholm 09/07/12 Oslo 10/07/12 Copenhagen 25/6/14 Vienna 26/6/14 Berlin 1/7/18 Prague 3/7/18 Krakow 5/7/18 Berlin
  • wolfamongwolves
    wolfamongwolves Posts: 2,414
    edited December 2011
    Suzanne76 wrote:
    WAKEY WAKEY , CrowdSurge,
    a second evening of desperate waiting has arrived.

    PLEASE GIVE US AN UPDATE!!!

    PLEASE GIVE US AN APOLOGY!!

    PLEASE GIVE US T I C K E T S !!!!
    CrowdSurge aren't going to say anything until 10C says it first.

    I'm starting to wonder if there isn't some high drama going on inside 10C HQ at this point. I can't think of any other explanation for the continuing silence.
    Post edited by wolfamongwolves on
    93: Slane
    96: Cork, Dublin
    00: Dublin
    06: London, Dublin
    07: London, Copenhagen, Nijmegen
    09: Manchester, London
    10: Dublin, Belfast, London & Berlin
    11: San José
    12: Isle of Wight, Copenhagen, Ed in Manchester & London x2
  • Spiritual_Chaos
    Spiritual_Chaos Posts: 31,486
    wolfamongwolves wrote:
    CrowdSurge aren't going to say anything until 10C says it first.

    I'm starting to wonder if there isn't some high drama going on inside 10C HQ at this point. I can't think of any other explanation for the continuing silence.

    i think they just don't know what the fuck to do
    "Mostly I think that people react sensitively because they know you’ve got a point"
  • Bigda
    Bigda Posts: 469
    Spiritual_Chaos wrote:
    wolfamongwolves wrote:
    CrowdSurge aren't going to say anything until 10C says it first.

    I'm starting to wonder if there isn't some high drama going on inside 10C HQ at this point. I can't think of any other explanation for the continuing silence.

    i think they just don't know what the fuck to do

    that all goes so well with your nick:))))
    _____________________________
    Prague '95 (w/Neil Young), Warsaw '96, Seattle '98, Katowice x2 '00, Berlin '00, Berlin '06, Katowice '07, Copenhagen '07, Belfast '10, Berlin '10, Amsterdam '12, Prague'12, Berlin x2 '12, Vienna '14, Berlin '14..
  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,600
    wolfamongwolves wrote:
    CrowdSurge aren't going to say anything until 10C says it first.

    I'm starting to wonder if there isn't some high drama going on inside 10C HQ at this point. I can't think of any other explanation for the continuing silence.

    Possible. CrowdSurge had to be somebody's idea. Maybe that somebody's head is now rolling?
    ___________________________________________

    "...I changed by not changing at all..."
  • rockmonkey
    rockmonkey Posts: 3
    Are we ever going to get an update or an apology?
    This is now the third time I've driven a 90min journey to sit in a cold carpark connecting to wifi to try to find out what's going on. This is spoling my holiday - I just want to know when and how I can buy some tix!

    Pleeeeeeeaaaaasssse post something about when we're going to get another presale - even if it's in a weeks time so i can stop driving from one side of the island to another

    PS who do I send the bill for diesel to??????

    :O/
  • THE Corduroy
    THE Corduroy Posts: 31
    Just pondering about wether or not the 10C crew are actually reading all these discussions and questions that we fans are sharing, or more important, if any of the bandmembers are, Mike has been known to care for these kind of things I´ve heard..maybe they can´t do more, but imagine the comfort we all would feel just being noticed by the band, knowing they care and working on it with the people that are running this..
    "A compliment for us, is a compliment for you.."
  • pjsteelerfan
    pjsteelerfan Maryland Posts: 9,905
    Spiritual_Chaos wrote:
    wolfamongwolves wrote:
    CrowdSurge aren't going to say anything until 10C says it first.

    I'm starting to wonder if there isn't some high drama going on inside 10C HQ at this point. I can't think of any other explanation for the continuing silence.

    i think they just don't know what the fuck to do

    I'm sure its more than that. There are techincal issues with crowd surge. There may be legal issues I'm sure as well about sales times and such. Could be they are trying to go to another ticket seller.
    ...got a mind full of questions and a teacher in my soul...
  • boyo79
    boyo79 Warrington, UK Posts: 6,525
    Spiritual_Chaos wrote:
    wolfamongwolves wrote:
    CrowdSurge aren't going to say anything until 10C says it first.

    I'm starting to wonder if there isn't some high drama going on inside 10C HQ at this point. I can't think of any other explanation for the continuing silence.

    i think they just don't know what the fuck to do

    Yep. Seems that way
    2000: Manchester
    2006: Dublin; Leeds; Arnhem
    2007: London
    2009: Manchester
    2012: Manchester I & II : EV Manchester : Soundgarden Shepherds Bush
    2013: Brad Manchester : Soundgarden Manchester
    2014: Amsterdam I & II; Berlin; Leeds; Milton Keynes
    2018: Berlin; London II; Boston II

    Bootleg Reviews: http://pjbootlegreviews.blogspot.com/
  • wolfamongwolves
    wolfamongwolves Posts: 2,414
    Spiritual_Chaos wrote:
    wolfamongwolves wrote:
    CrowdSurge aren't going to say anything until 10C says it first.

    I'm starting to wonder if there isn't some high drama going on inside 10C HQ at this point. I can't think of any other explanation for the continuing silence.

    i think they just don't know what the fuck to do

    I agree. I think the only thing worse than being in our situation right now would be being in theirs.
    93: Slane
    96: Cork, Dublin
    00: Dublin
    06: London, Dublin
    07: London, Copenhagen, Nijmegen
    09: Manchester, London
    10: Dublin, Belfast, London & Berlin
    11: San José
    12: Isle of Wight, Copenhagen, Ed in Manchester & London x2
  • Jo_77
    Jo_77 Posts: 7
    They have to realise that after 24 hours of no news, ANY information (even if it's to say there won't be a pre-sale before tomorrow) would've be better than being left hanging for yet another night.
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