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PJ20 Box Sets, Still waiting...

JB171847JB171847 Posts: 12
edited February 2012 in The Porch
Curious if any other U.S. fan club members are still waiting for their orders to arrive? I ordered my deluxe box set about 14 weeks ago, got my "shipped email" 4 weeks ago and I have contacted Ten Club shipping, which they responded and told me to keep waiting... Is anyone else (in the US) experiencing this?? When should I give up? Thanks very much!
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  • Better DanBetter Dan Posts: 5,684
    Some people posted on this last week or the week before. 10C told some indivdiduals that they had no tracking number for the items so it must have been lost in the mail and offered a refund. Good luck! Hope yours comes in soon!
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  • fall by the waysidefall by the wayside Jericho, VT Posts: 757
    Yes still waiting here. Received my shipping email 11/2, was told by 10c they have no tracking info for my order. I've been told I can continue to wait or have my money refunded. All I really want is to watch my Blu Ray set :-(
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  • CM42056CM42056 Posts: 27
    Same boat as you guys. Got shipping email on 11/2, still waiting. Ten Club could not give me a tracking number, so no idea when or if I will get it. Looking at other posts in this forum, people in other countries are still getting them on a daily basis, so I still have hope. Ten Club royally fucked this release up, from only making extremely limited quantities, to this shipping nightmare. Shame on them!
  • LostTurntableLostTurntable Posts: 195
    Ten Club is a business, right? Like, one run by people with the intent of making money? They're REALLY bad at it.
  • jimbojones1138jimbojones1138 Posts: 3,640
    LostTurntable wrote:
    Ten Club is a business, right? Like, one run by people with the intent of making money? They're REALLY bad at it.


    and there YOU are, right there to point that out... AGAIN! We get it, you didnt get one and you are pissy. Give it a rest already!
    it's largely due to eddie that i liked to jump off of things as a child...
  • LostTurntableLostTurntable Posts: 195
    jimbojones1138 wrote:
    LostTurntable wrote:
    Ten Club is a business, right? Like, one run by people with the intent of making money? They're REALLY bad at it.


    and there YOU are, right there to point that out... AGAIN! We get it, you didnt get one and you are pissy. Give it a rest already!

    Since you've completely missed the point of everything I've ever said about this topic (everyone should have had a chance to get one, it shouldn't be a Best Buy exclusive, the fan club/band should address these concerns) I'm going to say that NO you don't get it.

    I have my copy of the content. I'm content with that. I'm not content with how Ten Club seems to be shitting on its members and no one seems to really give a damn.
  • jimbojones1138jimbojones1138 Posts: 3,640
    :thumbup:
    it's largely due to eddie that i liked to jump off of things as a child...
  • CocoyrCocoyr Manila, Philippines Posts: 114
    Got mine today. Manila, Philippines.
  • JanetWeissJanetWeiss Posts: 231
    Still nothing here in Rome. :?
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  • prlprl Posts: 132
    Still nothing here in Portugal... shipment mail received on Oct 27th.. :\
    PearlJammersPT
  • CM42056CM42056 Posts: 27
    Still waiting here in the U.S. It will be 5 weeks tomorrow since I got the shipping email. Ten Club has been zero help with this, no tracking info, yet they are still adamant they shipped it and are still blaming UPS snow delays. WTF???
  • jeremytjeremyt Posts: 43
    JanetWeiss wrote:
    Still nothing here in Rome. :?
    still nothing?
    I've received the DVD version but not the Blu-Ray one... :?
  • JanetWeissJanetWeiss Posts: 231
    jeremyt wrote:
    JanetWeiss wrote:
    Still nothing here in Rome. :?
    still nothing?
    I've received the DVD version but not the Blu-Ray one... :?

    Still a big nothing.
    I'm waiting for the blu-ray. :cry:
    Roma
    Bologna, Verona, Milano, Torino, Pistoia
    London, Dusseldorf, Scheessel, Copenhagen
    New York, New York
    Rotterdam, Berlin, Manchester, London
    Dublin, Belfast, London, Venice
    Alpine Valley
    Berlin I, Berlin II, Stockholm, Oslo, Copenhagen
    Berlin, Milan
    Boston I, Boston II
    (London I, London II, Milan, Padova, Roma, Werchter)
  • JanetWeissJanetWeiss Posts: 231
    I found a note today from the post office. I need to collect something and pay 10,66 euros.
    Something tells me it's my PJ20 blu-ray.
    Roma
    Bologna, Verona, Milano, Torino, Pistoia
    London, Dusseldorf, Scheessel, Copenhagen
    New York, New York
    Rotterdam, Berlin, Manchester, London
    Dublin, Belfast, London, Venice
    Alpine Valley
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    Berlin, Milan
    Boston I, Boston II
    (London I, London II, Milan, Padova, Roma, Werchter)
  • JB171847JB171847 Posts: 12
    Although, I'm not nearly as pissed off as I was a few weeks ago, when I started this thread, I still haven't received my order. I'm happy that I have been able to watch PJ20, via netflix stream... It really has helped and of course I really enjoyed the film! Now, it's sort of a joke between my wife and I, and I assume it will never come, so eventually I'll have to contact 10C to get my money back... But for now, at least I can view it when ever I want... If it comes, I let u all know... :)
  • prlprl Posts: 132
    JB171847 wrote:
    Although, I'm not nearly as pissed off as I was a few weeks ago, when I started this thread, I still haven't received my order. I'm happy that I have been able to watch PJ20, via netflix stream... It really has helped and of course I really enjoyed the film! Now, it's sort of a joke between my wife and I, and I assume it will never come, so eventually I'll have to contact 10C to get my money back... But for now, at least I can view it when ever I want... If it comes, I let u all know... :)
    Still waiting in Portugal too.. 6 weeks have passed since I got the shipment confirmation email. Not worth to mail the 10c now, since they'll only tell me that it's supposed to arrive in 4 to 8 weeks and that that time hasn't passed yet. So, I'll keep waiting...
    PearlJammersPT
  • JB171847JB171847 Posts: 12
    Yeah, I really don't know what to think anymore?.. It's hard to comprehend how this 10c/business runs? I know that many people are in the same boat and we could get our money back, but think how much money they wasted producing these box sets that disappeared... disappeared? really? In 2011, didn't think about using tracking #s, really? Assuming, that it's true, that apx. 1000 (this is what I was told by a staff member from 10c) of these box sets at roughly $70 a piece are really no where to be found... Again, if they reimbursed everyone, that's 10s of thousands of dollars, that they completely ate.. How does a company make mistakes like this? AND still exist and/or have jobs? Now, these poor folks/FANS (once again) who tried to get tickets for these European shows are not able to get the tickets they deserve... I dealt w/similar issues this past year w/Ed solo shows and then w/PJ20... I ended up being 1 of the lucky ones, but at what cost? I've been a member for a long time, basically for the chance to get better seats/tickets... Not sure it's worth it anymore? In the old days, maybe 15 years ago, there was something magical about showing up to shows and getting tickets in the parking lot - then having the night of your life and doing it all over again the next night... Sorta old school... I know, getting my tickets from scalpers isn't right, and as a fan of PJ, it's sorta hypocritical, but 10c has become VERY hypocritical - and in some ways (unfortunately) have taken some of the integrity of the band w/them... Very sad... By the way, I ordered my box set in mid September, and it's now been apx. 8 weeks, since I received my "shipping email" and essentially 3+ months that I've been dealing w/this. I'm probably gonna give it another week or so, then I'll probably/eventually give up and get my money back.. Either way, what I and many, many others have had to deal with is UNEXCEPTIONABLE! :?:
  • CM42056CM42056 Posts: 27
    Well said, I am in the same boat. No PJ20 deluxe DVD for me either, got shipping email on November 2. Ten club non customer service last week was still blaming this on snow delays with UPS...laughable!!! Now they are throwing out the term sabotage with this latest ticket disaster. This organization has really turned into a joke, which is sad!
  • Better DanBetter Dan Posts: 5,684
    CM42056 wrote:
    Well said, I am in the same boat. No PJ20 deluxe DVD for me either, got shipping email on November 2. Ten club non customer service last week was still blaming this on snow delays with UPS...laughable!!! Now they are throwing out the term sabotage with this latest ticket disaster. This organization has really turned into a joke, which is sad!


    From reading facebook and elsewhere, everyone's making fun of this club...what a joke indeed.
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  • PJammer4lifePJammer4life Los Angeles Posts: 2,666
    They should give you the option to pay more(probably 50% of the cost) for quick shipping.. you shouldn't just have to take it and not bitch cause shit ships slow to some places. ANYTHING going overseas without a tracking number is gonna get "lost" in MANY countries where they have fans. Using the cheapest shipping company doesn't mean best service..or that stuff will arrive....
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  • My3rdEyeMy3rdEye Posts: 927
    JB171847 wrote:
    Assuming, that it's true, that apx. 1000 (this is what I was told by a staff member from 10c) of these box sets at roughly $70 a piece are really no where to be found...

    :shock: They said approximately 1000 of these are missing?!? :shock: :shock: :shock:
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  • CM42056CM42056 Posts: 27
    Ten Club told me the same thing, over 1,000 of these deluxe PJ20 DVD's have gone missing. They have told me repeatedly that snow delays with UPS are to blame here in the U.S. UPS customer service rep actually laughed that Ten Club is saying they lost 1,000 of the same product. But, with no tracking info, Ten Club covers their ass because there is no tracking info if really these ever shipped or not. I am still standing by my original theory....Ten Club sells initial lot of deluxe DVD's fast, but keeps taking orders for these thinking more will be arriving from manufacturer. Whoops, no more are arriving. How to solve this? Just send out shipping emails, but don't send tracking info. Hopefully people, me included, will hold out hope these might arrive someday and not cancel their orders. This fan club needs new management, obviously over the past few years the problems are getting worse.
  • fall by the waysidefall by the wayside Jericho, VT Posts: 757
    CM42056 wrote:
    Ten Club told me the same thing, over 1,000 of these deluxe PJ20 DVD's have gone missing. They have told me repeatedly that snow delays with UPS are to blame here in the U.S. UPS customer service rep actually laughed that Ten Club is saying they lost 1,000 of the same product. But, with no tracking info, Ten Club covers their ass because there is no tracking info if really these ever shipped or not. I am still standing by my original theory....Ten Club sells initial lot of deluxe DVD's fast, but keeps taking orders for these thinking more will be arriving from manufacturer. Whoops, no more are arriving. How to solve this? Just send out shipping emails, but don't send tracking info. Hopefully people, me included, will hold out hope these might arrive someday and not cancel their orders. This fan club needs new management, obviously over the past few years the problems are getting worse.

    Same boat as you guys. Apparently SOL. Kind of unbelievable really. Got my money back and a "sorry for the inconvenience, 10c." No more 10c merch for this guy, so tired of crap like this.
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  • CM42056CM42056 Posts: 27
    I am finally throwing in the towel on this. Ten Club shipping dept said there is no sign of this anywhere, and no tracking info after nearly 2 months. So they are going to refund my order. Epic fail, and I know I am not alone in this debacle. Many, many ten club members did not get this DVD after waiting, and waiting, and waiting.
  • prlprl Posts: 132
    CM42056 wrote:
    I am finally throwing in the towel on this. Ten Club shipping dept said there is no sign of this anywhere, and no tracking info after nearly 2 months. So they are going to refund my order. Epic fail, and I know I am not alone in this debacle. Many, many ten club members did not get this DVD after waiting, and waiting, and waiting.
    Yep, I'm throwing in the towel too.. over 9 weeks have passed and there's no sign of this. I just want my money back now, it's been on their side for far too long... so I emailed the 10C to get a refund and I'm still waiting for an answer.

    Great job :roll:
    PearlJammersPT
  • my2handsmy2hands Posts: 17,117
    so the 10c is claiming 1,000 of the deluxe dvd and blu rays just went missing after shipping?

    thats total bullshit, and anyone over the age of 8 knows it is

    how many did they ship? 5,000? 10,000? are they really going to claim with a straight face that 10-20% of these just vanished after being dropped off for shipment?

    after the limited edition debacle i decided i would never buy any merch from them again, only tickets, but now i have to question if they are honest with me as a customer, and can i trust them at all with my money or information as a club member?

    it is almost as if they take us for granted...

    good luck to those still waiting for their movies
  • milanmilan Posts: 447
    can somebody torrent the dvds and post the link

    PJ have already made PJ20 available for free via TV coverage all over the world and the other disks aren't being sold by the band so it should be fair game now - or am i wrong
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  • IndyDaveIndyDave Posts: 252
    MY GOODNESS! So on top of the 500+ members who still want to buy this set, there are another 1000 more who ordered and aren't getting them? WTF? - seriously.
    MAKE SOME MORE - PUT 'EM IN PAPER SLEEVES - WHATEVER.
    JUST GIVE THE PEOPLE WHAT THEY WANT!
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    ======================================

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  • demetriosdemetrios Posts: 95,451
    IndyDave wrote:
    MY GOODNESS! So on top of the 500+ members who still want to buy this set, there are another 1000 more who ordered and aren't getting them? WTF? - seriously.
    MAKE SOME MORE - PUT 'EM IN PAPER SLEEVES - WHATEVER.
    JUST GIVE THE PEOPLE WHAT THEY WANT!

    Say that again? :shock:
    IndyDave wrote:
    there are another 1000 more who ordered and aren't getting them?

    That's impossible.
  • -decodified--decodified- mobile device Posts: 2,688
    whaaaaaaaaaaaaat???

    looks like the Mayan/Aztec prophecy is true, this is coming to an end... :o :shock:
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