RESTRICTED TICKETS - CANNOT ORDER MORE THAN 1 UNIT(s)

nevmiles
nevmiles Ottawa, ON Posts: 1,363
edited May 2011 in The Porch
I know it's been addressed before and I've done a search on other topics, with some satisfaction in what people have been saying, but what are people's experiences when they get this message:

Your cart was not updated because 2011 PEARL JAM 9/14 OTTAWA TICKET PAIR is restricted
You cannot order more than 1 unit(s) of 2011 PEARL JAM 9/14 OTTAWA TICKET PAIR

In people's experiences, when they have seen this and have been unable to check their history (I am refreshing like crazy) and no email thanking me for my order, has it meant that they have had tickets secured????

Been a crazy 50 minutes! Got to the CC information stage twice before refreshing over and over and getting to the "you cannot check out with an empty cart" screen about 5 times. Finally tried going back through the "tickets" link and got to the BUY screen for Ottawa tickets and saw the above message.

Thanks!
Barrie 08/22/98
Montreal 10/04/00
Toronto 10/05/00
Toronto 06/28/03
Kitchener 09/11/05
Ottawa 09/16/05
Toronto 08/21/09
Toronto 09/11/11
Ottawa 09/14/11
Buffalo 10/12/13
Ottawa 05/08/16
Chicago 08/20/18
Ottawa 09/03/22
Nashville 09/16/22
Post edited by Unknown User on

Comments

  • Duffman_99
    Duffman_99 Posts: 25
    On the same boat here...

    Got similar message for Montreal and it was in my order history. Just stop refreshing when I saw it though...
  • DS1119
    DS1119 Posts: 33,497
    nevmiles wrote:
    I know it's been addressed before and I've done a search on other topics, with some satisfaction in what people have been saying, but what are people's experiences when they get this message:

    Your cart was not updated because 2011 PEARL JAM 9/14 OTTAWA TICKET PAIR is restricted
    You cannot order more than 1 unit(s) of 2011 PEARL JAM 9/14 OTTAWA TICKET PAIR

    In people's experiences, when they have seen this and have been unable to check their history (I am refreshing like crazy) and no email thanking me for my order, has it meant that they have had tickets secured????

    Been a crazy 50 minutes! Got to the CC information stage twice before refreshing over and over and getting to the "you cannot check out with an empty cart" screen about 5 times. Finally tried going back through the "tickets" link and got to the BUY screen for Ottawa tickets and saw the above message.

    Thanks!

    Got the exact scenario you had but it was more like three hours for me. I think it means we go them but just not sure. Can't get to order history either.
  • pjcord
    pjcord Posts: 78
    You guys have tickets. If you saw that message in the little red box that sales are restricted, it's restricted because you already bought the tickets. Congrats.
  • smarchee
    smarchee Windsor, Ontario Posts: 14,539
    got this message through the carnage of the Ed Ved solo shows

    also with the Hamilton show today

    you're purchase was made when you were refreshed at some point, it's a done deal
    1998 ~ Barrie
    2003 ~ Toronto
    2005 ~ London, Toronto
    2006 ~ Toronto
    2008 ~ Hartford, Mansfied I,
    2009 ~ Toronto, Chicago I, Chicago II
    2010 ~ Cleveland, Buffalo
    2011 ~ Toronto I, Toronto II, Ottawa, Hamilton
    2013 - London, Pittsburgh, Buffalo
    2014 - Detroit
    2019 - Chicago X 2
  • jwhjr17
    jwhjr17 Posts: 2,098
    or they're in your cart
    1998-06-30 Mpls | 2006-07-06 Las Vegas
    2010-05-03 Kansas City | 2011-07-01 St. Louis EV
    2011-07-02 Mpls EV | 2011-09-03 PJ20
    2011-09-04 PJ20 | 2011-09-17 Winnipeg
    2012-09-30 Missoula | 2012-11-18 Tulsa EV
    2013-07-19 Chicago | 2013-11-15 Dallas
    2013-11-16 OKC | 2014-10-09 Lincoln
    2014-10-17 Moline | 2014-10-19 St. Paul
    2014-10-20 Milwaukee | 2016-08-20 Chicago
    2016-08-22 Chicago | 2018-08-18 Chicago
    2018-08-20 Chicago | 2022-05-09 Phoenix
    2022-05-20 Las Vegas | 2022-09-18 St. Louis 
    2022-09-20 OKC | 2023-08-31 St. Paul
    2023-09-02 St. Paul | 2024-05-16 Las Vegas
    2024-05-18 Las Vegas | 2024-08-31 Chicago
  • BD212961
    BD212961 Posts: 61
    i can't even get to the goods page let alone put in an order. I love PJ but man this whole pre-sale via their own website SUCKS!!! Let ticketmaster which has the capability to handle the volume, handle it....

    This is a total FAIL
  • demetrios
    demetrios Posts: 99,943
    jwhjr17 wrote:
    or they're in your cart

    They can't be in cart cause i've viewed my cart & it's not there. But when I add the show's ticket, I get that exactly same note, like below.

    http://imageshack.us/photo/my-images/263/whoay.jpg/
  • dimitrispearljam
    dimitrispearljam Posts: 139,747
    then seems im ok for toronto 2.cant remember for toronto 1.... :roll:
    "...Dimitri...He talks to me...'.."The Ghost of Greece..".
    "..That's One Happy Fuckin Ghost.."
    “..That came up on the Pillow Case...This is for the Greek, With Our Apologies.....”
  • foursymbols
    foursymbols Dublin Posts: 528
    nevmiles wrote:
    I know it's been addressed before and I've done a search on other topics, with some satisfaction in what people have been saying, but what are people's experiences when they get this message:

    Your cart was not updated because 2011 PEARL JAM 9/14 OTTAWA TICKET PAIR is restricted
    You cannot order more than 1 unit(s) of 2011 PEARL JAM 9/14 OTTAWA TICKET PAIR

    In people's experiences, when they have seen this and have been unable to check their history (I am refreshing like crazy) and no email thanking me for my order, has it meant that they have had tickets secured????

    Been a crazy 50 minutes! Got to the CC information stage twice before refreshing over and over and getting to the "you cannot check out with an empty cart" screen about 5 times. Finally tried going back through the "tickets" link and got to the BUY screen for Ottawa tickets and saw the above message.

    Thanks!

    Got that message for both Toronto shows, managed to get into Order History & they're both there! You're good to go... :)
    'It's a sad and beautiful world' - Mark Linkous
  • nevmiles
    nevmiles Ottawa, ON Posts: 1,363
    Thanks. Feeling good that they are purchased, but will keep refreshing my history just to get a glimpse of them in there. if not, looks like it may be TM for me tomorrow.....

    .....and on the "can't access my history" note, can't they have ticket sales go through its own, standalone server? Why does my account info etc. have to be on the same one as the tickets? Based on the past few days, couldn't they have a single server for the tickets and another one for the rest of the pearljam.com site?

    I'm not a techie, so I'm not sure how feasible/efficient that would be, though :?
    Barrie 08/22/98
    Montreal 10/04/00
    Toronto 10/05/00
    Toronto 06/28/03
    Kitchener 09/11/05
    Ottawa 09/16/05
    Toronto 08/21/09
    Toronto 09/11/11
    Ottawa 09/14/11
    Buffalo 10/12/13
    Ottawa 05/08/16
    Chicago 08/20/18
    Ottawa 09/03/22
    Nashville 09/16/22
  • hinsey21
    hinsey21 Posts: 583
    just for anyone who's interested. This happened to me 3 outta the 4 shows I was trying to go to. I finally after an hour of trying to get to my history saw that all of those were in fact confirmed and in my history.

    hope this gives some piece of mind, as it seems no one else wants to give any
  • JC29856
    JC29856 Posts: 9,617
    hinsey21 wrote:
    just for anyone who's interested. This happened to me 3 outta the 4 shows I was trying to go to. I finally after an hour of trying to get to my history saw that all of those were in fact confirmed and in my history.

    hope this gives some piece of mind, as it seems no one else wants to give any



    same here!!!!! good luck
  • CK62366
    CK62366 Posts: 1
    I just got the same message but can't access my order history. I tried calling my credit card company and they are telling me that I have no recent transactions. Not sure how long it takes to get posted on your cc account. Any info on this would be appreciated-thanks! And good luck to everyone else frantically hitting that refresh button with me!!
  • nevmiles
    nevmiles Ottawa, ON Posts: 1,363
    Well, I've got to head out now . . . .still unable to check my order history to confirm. Sigh. I have NO IDEA if tickets are secured or not. Hopefully I'll be able to confirm before the pre-pre-sale tomorrow for Ottawa, otherwise what am I to do? Buy Tm tickets I guess and sell them if need be. . . . . you guys think the site will be easy to access later tonight?
    Barrie 08/22/98
    Montreal 10/04/00
    Toronto 10/05/00
    Toronto 06/28/03
    Kitchener 09/11/05
    Ottawa 09/16/05
    Toronto 08/21/09
    Toronto 09/11/11
    Ottawa 09/14/11
    Buffalo 10/12/13
    Ottawa 05/08/16
    Chicago 08/20/18
    Ottawa 09/03/22
    Nashville 09/16/22

Categories