Season Ticket Sales Office Miscommunication for PJ20 Weekend

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Comments

  • Sawyer
    Sawyer Posts: 2,411
    dougfloyd wrote:
    Of course we don't know all the details, but it sounds like the details slipped by Livenation and not the 10club. The way it reads to me, Livenation didn't know that those seat locations weren't available to them.


    inexcusable...there needs to be perfect communication with the two with an event like this....unreal
  • redrock
    redrock Posts: 18,341
    Sawyer wrote:
    Rubysdad wrote:
    In regards to postings about buying season ticket packages in order to secure incredible seats for PJ20, there has been a mix-up in the Live Nation ticket office. Those who purchased these packages and offered box seats as close as the 6th row, WILL NOT BE receiving those promised seat locations. All NEW season ticket package purchasers will be re-located BEHIND the Ten Club seats.

    Please keep in mind that Alpine Valley does have a number of existing season ticket holders who have priority options to purchase those tickets. The Ten Club respectfully acknowledges these pre-existing ticket holders and their right to purchase their tickets. Some of these tickets may be located in front of Ten Club allocated tickets.

    Live Nation and their ticket office have been very helpful in securing as many tickets as possible for The Ten Club. Their representatives feel horrible about this miscommunication and they apologize for any misunderstanding.

    Thanks, Tim

    sooooo.......how did this get by you guys where Live Nation reps were selling these seats fellas? Your last paragraph clearly indicates that 10 Club had these seats. Why are other vendors then selling them?

    First... what is 'new' season ticket holder? From what date? Sawyer, do you have a confirmation of purchase with seat number? Is the 'deal not done' with your purchase? I would have thought you purchased specific goods (specific seats), paid and your payment was accepted for the goods. I don't see how they can retract.
  • Sawyer
    Sawyer Posts: 2,411
    Are people really defending the 10 Club on this? I know it is fun to bask in other's misery, especially when many were jealous, but doesn't an epic fail of this caliber make anyone else a little nervous about our band's management?
  • pjl44
    pjl44 Posts: 10,536
    Sawyer wrote:
    dougfloyd wrote:
    Of course we don't know all the details, but it sounds like the details slipped by Livenation and not the 10club. The way it reads to me, Livenation didn't know that those seat locations weren't available to them.


    inexcusable...there needs to be perfect communication with the two with an event like this....unreal

    Are they at least refunding you? I can't imagine you'd wanna spend that kinda dough for back of pavilion/lawn, right?
  • Sawyer
    Sawyer Posts: 2,411
    redrock wrote:
    Sawyer wrote:
    Rubysdad wrote:
    In regards to postings about buying season ticket packages in order to secure incredible seats for PJ20, there has been a mix-up in the Live Nation ticket office. Those who purchased these packages and offered box seats as close as the 6th row, WILL NOT BE receiving those promised seat locations. All NEW season ticket package purchasers will be re-located BEHIND the Ten Club seats.

    Please keep in mind that Alpine Valley does have a number of existing season ticket holders who have priority options to purchase those tickets. The Ten Club respectfully acknowledges these pre-existing ticket holders and their right to purchase their tickets. Some of these tickets may be located in front of Ten Club allocated tickets.

    Live Nation and their ticket office have been very helpful in securing as many tickets as possible for The Ten Club. Their representatives feel horrible about this miscommunication and they apologize for any misunderstanding.


    my seats were secured but the contract was supposed to arrive tomorrow :evil:
    Thanks, Tim

    sooooo.......how did this get by you guys where Live Nation reps were selling these seats fellas? Your last paragraph clearly indicates that 10 Club had these seats. Why are other vendors then selling them?

    First... what is 'new' season ticket holder? From what date? Sawyer, do you have a confirmation of purchase with seat number? Is the 'deal not done' with your purchase? I would have thought you purchased specific goods (specific seats), paid and your payment was accepted for the goods. I don't see how they can retract.
  • Horos
    Horos Posts: 4,518
    Sawyer wrote:
    dougfloyd wrote:
    Of course we don't know all the details, but it sounds like the details slipped by Livenation and not the 10club. The way it reads to me, Livenation didn't know that those seat locations weren't available to them.


    inexcusable...there needs to be perfect communication with the two with an event like this....unreal
    Dude, you have your tickets. Ever hear the phrase too good to be true?

    Or are you just embarrassed that you came on here to brag about it?

    I'm certainly jealous. I'm guessing you passed on your glass of Kool-Aid.
    #FHP
  • neilybabes86
    neilybabes86 Posts: 16,057
    Sawyer wrote:
    Are people really defending the 10 Club on this? I know it is fun to bask in other's misery, especially when many were jealous, but doesn't an epic fail of this caliber make anyone else a little nervous about our band's management?


    you knew this deep down
    i post on the board of a band that doesn't exsist anymore .......i need my head examined.......
  • given2fly23
    given2fly23 Evanston, IL Posts: 6,042
    edited May 2011
    Bravo 10C!

    nothing against Sawyer or anyone who else bought these tickets, but it just shows again that 10C is always fighting the enemy on our behalf when it comes to tickets.

    and I say "enemy" regarding TM/LN because this is clearly the trend when it comes to tickets. "premium" tickets up front will only be available to those who can pay 5-10 times the normal ticket price. meanwhile, 10C continues to secure the best tickets for it's members whenever it can.

    so appreciative.
    Found: Soundgarden Hyde Park DVD (Thank you for the gift!)
    Posters for Sale: http://community.pearljam.com/discussion/117469/posters-for-sale
    T-Shirts for Sale: http://community.pearljam.com/discussion/149289/pj-t-shirt-trade-or-sale
  • SPEEDY MCCREADY
    SPEEDY MCCREADY Posts: 26,869
    Sawyer wrote:
    Are people really defending the 10 Club on this? I know it is fun to bask in other's misery, especially when many were jealous, but doesn't an epic fail of this caliber make anyone else a little nervous about our band's management?
    I myself am not defending anyone or anybody...Nor am I getting some sick happiness from your misfortune....

    I HOPE TO GOD you get your money refunded...

    Thats all...

    Get your money back...

    NOW!!!!!
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
  • Sawyer
    Sawyer Posts: 2,411
    and Tim's post is just passing the buck to LiveNation....I met Tim...great guy, but this is a HUGE misstep by both parties. Well I have all the e mails from this poor sales rep. I am now sending them to the CEO of LiveNation and the Better Business Bureau. This is not something you sweep under the rug.
  • SPEEDY MCCREADY
    SPEEDY MCCREADY Posts: 26,869
    1st thing....

    Call the credit card company...
    Right??

    1st things 1st.....

    Right??
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
  • boyo79
    boyo79 Warrington, UK Posts: 6,525
    Sawyer wrote:
    and Tim's post is just passing the buck to LiveNation....I met Tim...great guy, but this is a HUGE misstep by both parties. Well I have all the e mails from this poor sales rep. I am now sending them to the CEO of LiveNation and the Better Business Bureau. This is not something you sweep under the rug.

    How is it 10C's fault? You bought the tickets from Live Nation, not 10C.
    2000: Manchester
    2006: Dublin; Leeds; Arnhem
    2007: London
    2009: Manchester
    2012: Manchester I & II : EV Manchester : Soundgarden Shepherds Bush
    2013: Brad Manchester : Soundgarden Manchester
    2014: Amsterdam I & II; Berlin; Leeds; Milton Keynes
    2018: Berlin; London II; Boston II

    Bootleg Reviews: http://pjbootlegreviews.blogspot.com/
  • Sawyer
    Sawyer Posts: 2,411
    SPEEDY MCCREADY wrote:
    1st thing....

    Call the credit card company...
    Right??

    1st things 1st.....

    Right??


    nope...email forwards to CEO Michael Rapino of LiveNation
  • Sawyer
    Sawyer Posts: 2,411
    boyo79 wrote:
    Sawyer wrote:
    and Tim's post is just passing the buck to LiveNation....I met Tim...great guy, but this is a HUGE misstep by both parties. Well I have all the e mails from this poor sales rep. I am now sending them to the CEO of LiveNation and the Better Business Bureau. This is not something you sweep under the rug.

    How is it 10C's fault? You bought the tickets from Live Nation, not 10C.


    mAybe they should be I don't know.....IN UNISON WITH ONE ANOTHER!
  • given2fly23
    given2fly23 Evanston, IL Posts: 6,042
    Sawyer wrote:
    dougfloyd wrote:
    Of course we don't know all the details, but it sounds like the details slipped by Livenation and not the 10club. The way it reads to me, Livenation didn't know that those seat locations weren't available to them.


    inexcusable...there needs to be perfect communication with the two with an event like this....unreal

    it's far from inexcusable. your beef is with Alpine, not 10C. other than the thread that you started, you are in the same position that you were in before "buying" the VIP tickets. that is all that matters. as long as you got in writing that you were getting 6th row tickets and you get fully refunded, you really have no additional recourse.
    Found: Soundgarden Hyde Park DVD (Thank you for the gift!)
    Posters for Sale: http://community.pearljam.com/discussion/117469/posters-for-sale
    T-Shirts for Sale: http://community.pearljam.com/discussion/149289/pj-t-shirt-trade-or-sale
  • Spoken
    Spoken Posts: 1,499
    I feel bad for Sawyer.
  • SPEEDY MCCREADY
    SPEEDY MCCREADY Posts: 26,869
    Sawyer wrote:
    SPEEDY MCCREADY wrote:
    1st thing....

    Call the credit card company...
    Right??

    1st things 1st.....

    Right??


    nope...email forwards to CEO Michael Rapino of LiveNation
    I get that....

    But I would still call the credit card company, and stop those charges from going through....


    But you are a grown man, and dont need to hear any advice from me...

    Good luck my friend, I hope it all works out.
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
  • Sawyer
    Sawyer Posts: 2,411
    SPEEDY MCCREADY wrote:
    Sawyer wrote:
    SPEEDY MCCREADY wrote:
    1st thing....

    Call the credit card company...
    Right??

    1st things 1st.....

    Right??


    nope...email forwards to CEO Michael Rapino of LiveNation
    I get that....

    But I would still call the credit card company, and stop those charges from going through....


    But you are a grown man, and dont need to hear any advice from me...

    Good luck my friend, I hope it all works out.

    worse things in life can happen.....but higher ups need to hear about this
  • drsluggo
    drsluggo Posts: 4,742
    I think that things like this happen because the LN rep probably just assumed everything was normal, not knowing that the TC was getting the better allotment of tix than a normal on-sale. So while I'm not saying the TC is 100% perfect on this, it sounds like they arranged for something and then found out on here that LN broke that agreement and took care of it.

    What I would really love to know is if the TC didnt find out about that on here, would they never have known or would they have figured it out once tickets were given to them to distribute and then really put you in a bind a month or two down the road...
  • Sawyer
    Sawyer Posts: 2,411
    drsluggo wrote:
    I think that things like this happen because the LN rep probably just assumed everything was normal, not knowing that the TC was getting the better allotment of tix than a normal on-sale. So while I'm not saying the TC is 100% perfect on this, it sounds like they arranged for something and then found out on here that LN broke that agreement and took care of it.

    What I would really love to know is if the TC didnt find out about that on here, would they never have known or would they have figured it out once tickets were given to them to distribute and then really put you in a bind a month or two down the road...


    we have a mom and pop fanclub operation.....its too big for these good people to handle by themselves
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