Season Ticket Sales Office Miscommunication for PJ20 Weekend

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  • SPEEDY MCCREADYSPEEDY MCCREADY Posts: 26,093
    1st thing....

    Call the credit card company...
    Right??

    1st things 1st.....

    Right??
    Take me piece by piece.....
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  • boyo79boyo79 Warrington, UK Posts: 6,525
    Sawyer wrote:
    and Tim's post is just passing the buck to LiveNation....I met Tim...great guy, but this is a HUGE misstep by both parties. Well I have all the e mails from this poor sales rep. I am now sending them to the CEO of LiveNation and the Better Business Bureau. This is not something you sweep under the rug.

    How is it 10C's fault? You bought the tickets from Live Nation, not 10C.
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  • SawyerSawyer Posts: 2,411
    1st thing....

    Call the credit card company...
    Right??

    1st things 1st.....

    Right??


    nope...email forwards to CEO Michael Rapino of LiveNation
  • SawyerSawyer Posts: 2,411
    boyo79 wrote:
    Sawyer wrote:
    and Tim's post is just passing the buck to LiveNation....I met Tim...great guy, but this is a HUGE misstep by both parties. Well I have all the e mails from this poor sales rep. I am now sending them to the CEO of LiveNation and the Better Business Bureau. This is not something you sweep under the rug.

    How is it 10C's fault? You bought the tickets from Live Nation, not 10C.


    mAybe they should be I don't know.....IN UNISON WITH ONE ANOTHER!
  • given2fly23given2fly23 Evanston, IL Posts: 5,961
    Sawyer wrote:
    dougfloyd wrote:
    Of course we don't know all the details, but it sounds like the details slipped by Livenation and not the 10club. The way it reads to me, Livenation didn't know that those seat locations weren't available to them.


    inexcusable...there needs to be perfect communication with the two with an event like this....unreal

    it's far from inexcusable. your beef is with Alpine, not 10C. other than the thread that you started, you are in the same position that you were in before "buying" the VIP tickets. that is all that matters. as long as you got in writing that you were getting 6th row tickets and you get fully refunded, you really have no additional recourse.
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  • SpokenSpoken Posts: 1,489
    I feel bad for Sawyer.
  • SPEEDY MCCREADYSPEEDY MCCREADY Posts: 26,093
    Sawyer wrote:
    1st thing....

    Call the credit card company...
    Right??

    1st things 1st.....

    Right??


    nope...email forwards to CEO Michael Rapino of LiveNation
    I get that....

    But I would still call the credit card company, and stop those charges from going through....


    But you are a grown man, and dont need to hear any advice from me...

    Good luck my friend, I hope it all works out.
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
  • SawyerSawyer Posts: 2,411
    Sawyer wrote:
    1st thing....

    Call the credit card company...
    Right??

    1st things 1st.....

    Right??


    nope...email forwards to CEO Michael Rapino of LiveNation
    I get that....

    But I would still call the credit card company, and stop those charges from going through....


    But you are a grown man, and dont need to hear any advice from me...

    Good luck my friend, I hope it all works out.

    worse things in life can happen.....but higher ups need to hear about this
  • drsluggodrsluggo Posts: 4,742
    I think that things like this happen because the LN rep probably just assumed everything was normal, not knowing that the TC was getting the better allotment of tix than a normal on-sale. So while I'm not saying the TC is 100% perfect on this, it sounds like they arranged for something and then found out on here that LN broke that agreement and took care of it.

    What I would really love to know is if the TC didnt find out about that on here, would they never have known or would they have figured it out once tickets were given to them to distribute and then really put you in a bind a month or two down the road...
  • SawyerSawyer Posts: 2,411
    drsluggo wrote:
    I think that things like this happen because the LN rep probably just assumed everything was normal, not knowing that the TC was getting the better allotment of tix than a normal on-sale. So while I'm not saying the TC is 100% perfect on this, it sounds like they arranged for something and then found out on here that LN broke that agreement and took care of it.

    What I would really love to know is if the TC didnt find out about that on here, would they never have known or would they have figured it out once tickets were given to them to distribute and then really put you in a bind a month or two down the road...


    we have a mom and pop fanclub operation.....its too big for these good people to handle by themselves
  • SawyerSawyer Posts: 2,411
    would I have shown up at the venue and a 10 club member and and I would have had the same seats? Good planning guys.
  • shepshep Houston Posts: 5,807
    I gaurentee you that this is going to work out very well for Sawyer...

    I know he's freaking about right now, but if he elevates this through the proper channels and controls his anger, he'll wind up with the best seats in the house as a result of this clusterfuck.

    Live nation isn't going to fuck him, and if they can't get his seats, I am willing to bet they will replace them with something better.

    They already get enough bad press from a lot of people with they're shady ticket practices like this, they will make sure that everything works out for this guy, mark my words.
    Houston, Texas... Believe it or not, there are 7 million people here... must be a couple of fans who'd love to see you play.
  • Ledbetterman10Ledbetterman10 Posts: 16,952
    Sawyer wrote:
    would I have shown up at the venue and a 10 club member and and I would have had the same seats? Good planning guys.

    So how much did you pay for these seats that you thought were gonna be 6th row but now have been changed to behind the tenclub seats?
    2000: Camden 1, 2003: Philly, State College, Camden 1, MSG 2, Hershey, 2004: Reading, 2005: Philly, 2006: Camden 1, 2, East Rutherford 1, 2007: Lollapalooza, 2008: Camden 1, Washington D.C., MSG 1, 2, 2009: Philly 1, 2, 3, 4, 2010: Bristol, MSG 2, 2011: PJ20 1, 2, 2012: Made In America, 2013: Brooklyn 2, Philly 2, 2014: Denver, 2015: Global Citizen Festival, 2016: Philly 2, Fenway 1, 2018: Fenway 1, 2, 2021: Sea. Hear. Now. 2022: Camden, 2024Philly 2

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  • drsluggodrsluggo Posts: 4,742
    Sawyer wrote:


    we have a mom and pop fanclub operation.....its too big for these good people to handle by themselves
    I think that used to be true... I think we went from one extreme to the other... it went from being a $5/year mom and pop organization to a $40/year business machine.

    I hope it works out for you - I wanted so badly to call after you posted but my wife would have killed me before I had the chance to use them.
  • SPEEDY MCCREADYSPEEDY MCCREADY Posts: 26,093
    Sawyer wrote:

    worse things in life can happen.....but higher ups need to hear about this
    Do you think the higher ups really give a fuck?
    Seriously?

    Live Nation = Ticketmaster.....Right??

    These people are in the ticket selling/scalping business.....

    These people are scalping their OWN tickets, to people like you, for $2700?????

    Right???
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
  • shepshep Houston Posts: 5,807
    Sawyer wrote:
    drsluggo wrote:
    I think that things like this happen because the LN rep probably just assumed everything was normal, not knowing that the TC was getting the better allotment of tix than a normal on-sale. So while I'm not saying the TC is 100% perfect on this, it sounds like they arranged for something and then found out on here that LN broke that agreement and took care of it.

    What I would really love to know is if the TC didnt find out about that on here, would they never have known or would they have figured it out once tickets were given to them to distribute and then really put you in a bind a month or two down the road...


    we have a mom and pop fanclub operation.....its too big for these good people to handle by themselves

    I prefer to think of it as Micky Mouse... but hey, that's just me!

    Although it is funny that you probably would have gotten away with this if you didn't come on the forums bragging about it. I'm betting that 10C dropped the ball and started trying to do something about it after they saw your post.
    Houston, Texas... Believe it or not, there are 7 million people here... must be a couple of fans who'd love to see you play.
  • shepshep Houston Posts: 5,807
    Sawyer wrote:

    worse things in life can happen.....but higher ups need to hear about this
    Do you think the higher ups really give a fuck?
    Seriously?

    Live Nation = Ticketmaster.....Right??

    These people are in the ticket selling/scalping business.....

    These people are scalping their OWN tickets, to people like you, for $2700?????

    Right???

    Right.... this is why I accused them of scalping and hung up the phone when I was speaking to their Houston office about offers ;)
    Houston, Texas... Believe it or not, there are 7 million people here... must be a couple of fans who'd love to see you play.
  • given2fly23given2fly23 Evanston, IL Posts: 5,961
    So how much did you pay for these seats that you thought were gonna be 6th row but now have been changed to behind the tenclub seats?

    Sawyer, did you get it in writing that you were getting 6th row tix?

    If so, you should get a full refund. If not, well...lesson learned.
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  • dimitrispearljamdimitrispearljam Posts: 139,721
    so how much did u pay for those 6th row tickets?
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  • shepshep Houston Posts: 5,807
    Rubysdad wrote:
    In regards to postings about buying season ticket packages in order to secure incredible seats for PJ20, there has been a mix-up in the Live Nation ticket office. Those who purchased these packages and offered box seats as close as the 6th row, WILL NOT BE receiving those promised seat locations. All NEW season ticket package purchasers will be re-located BEHIND the Ten Club seats.

    Please keep in mind that Alpine Valley does have a number of existing season ticket holders who have priority options to purchase those tickets. The Ten Club respectfully acknowledges these pre-existing ticket holders and their right to purchase their tickets. Some of these tickets may be located in front of Ten Club allocated tickets.

    Live Nation and their ticket office have been very helpful in securing as many tickets as possible for The Ten Club. Their representatives feel horrible about this miscommunication and they apologize for any misunderstanding.

    Thanks, Tim

    Another interesting implication from Tim's post:

    There will be at least 5 rows of tickets on the front, dead center of the venue that will not go to the 10C.

    And I'm willing to bet that about 1/2 of these season ticket holders are prefessional scalpers (or will become 1 once they realize how much their $300 (original price) tickets are now worth).
    Houston, Texas... Believe it or not, there are 7 million people here... must be a couple of fans who'd love to see you play.
  • 8181 Needing a ride to Forest Hills and a ounce of weed. Please inquire within. Thanks. Or not. Posts: 58,276
    so how much did u pay for those 6th row tickets?


    300 each seems to be the answer. 3 tickets to 3 shows for a total of 2700. :lol:

    maybe he bought tickets that were in the 6th row of available tickets, ie the last row. :lol: but hey, they aren't the lawn :lol:
    81 is now off the air

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  • drsluggodrsluggo Posts: 4,742
    shep wrote:
    Another interesting implication from Tim's post:

    There will be at least 5 rows of tickets on the front, dead center of the venue that will not go to the 10C.

    And I'm willing to bet that about 1/2 of these season ticket holders are prefessional scalpers (or will become 1 once they realize how much their $300 (original price) tickets are now worth).
    I dont think they give all of the seats to season tickets... I think they probably just have scattered pairs or chunks they take. So I bet there will be some in the first 5 rows that will not be TC, but I dont think it will be the overwhelming amount of those seats.

    We'll see though... LN/TM are greedy bastards, so who knows. They probably sell as many as they are allowed to and then a few more.
  • SawyerSawyer Posts: 2,411
    I am going to control my rage right now. Everything is in writing. I have the CEO of LiveNation's e mail address. I have this poor reps name that I worked with and all of his 'guarantees' about tickets being secured. I think this could work out favorably in the long run. However, it is beyond me that I basically did the legwork for 10 Club to figure this out.....you're welcome.
  • SawyerSawyer Posts: 2,411
    and now I'll never hear again from Tim.....one post and done. must be nice
  • URthekeyURthekey Posts: 1,864
    Sawyer is getting screwed on this deal.
    He was kind enough to post the link for anyone else who wanted to dole out the $$$ for a chance at better tix, which was pretty cool of him, if it were to be true.
    Season tix holders often DO have seats that 10C can't secure, but hopefully he gets his $$$ back, not seats that are in a different location from what he was promised at the time of purchase.
    Good luck in the pre-sale Sawyer.
  • redrockredrock Posts: 18,341
    edited May 2011
    shep wrote:
    I gaurentee you that this is going to work out very well for Sawyer...

    I know he's freaking about right now, but if he elevates this through the proper channels and controls his anger, he'll wind up with the best seats in the house as a result of this clusterfuck.

    Live nation isn't going to fuck him, and if they can't get his seats, I am willing to bet they will replace them with something better.

    They already get enough bad press from a lot of people with they're shady ticket practices like this, they will make sure that everything works out for this guy, mark my words.

    That's what I would think (if, as you say, anger is controlled and words are carefully chosen - including the 'buzz words'). Livenation are the promoters, and there are always 'those' seats that no-one ever seems able to get.
    Post edited by redrock on
  • given2fly23given2fly23 Evanston, IL Posts: 5,961
    shep wrote:
    Another interesting implication from Tim's post:

    There will be at least 5 rows of tickets on the front, dead center of the venue that will not go to the 10C.

    And I'm willing to bet that about 1/2 of these season ticket holders are prefessional scalpers (or will become 1 once they realize how much their $300 (original price) tickets are now worth).

    That's how it is at all of these amphitheaters. these suits come in, talk throughout the show, wait for the band to play Better Man and then leave. EV actually called them out on it in Indy 2003:

    Screaming “all right … let’s go” preface a frantic ‘Sonic Reducer,’ which appears to be the end of the show as the band walks off, but Mike starts into ‘YL’ and they stay. Ed modifies the lyrics, “… all these pussies leavin’ early… fuck you! (laughs) And I see them, I’d like to wish it all away. And they’re all so responsible, showin’ up for Monday morning, to work in accounting. And I see ‘em. The rest they know how to play, the others they go home in the boxer or the bag …”
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  • SPEEDY MCCREADYSPEEDY MCCREADY Posts: 26,093
    Kathy puts on her Red boxing trunks, when she finds out I spent $2700, for lawn tickets.....

    http://www.youtube.com/watch?v=yn6KIwnQd2c
    Take me piece by piece.....
    Till there aint nothing left worth taking away from me.....
  • shepshep Houston Posts: 5,807
    Sawyer wrote:
    I am going to control my rage right now. Everything is in writing. I have the CEO of LiveNation's e mail address. I have this poor reps name that I worked with and all of his 'guarantees' about tickets being secured. I think this could work out favorably in the long run. However, it is beyond me that I basically did the legwork for 10 Club to figure this out.....you're welcome.

    Bingo.

    Enjoy the awesome seats that Live Nation gives you as a result of this fuck up - and don't come on here to brag about them. ;)
    Houston, Texas... Believe it or not, there are 7 million people here... must be a couple of fans who'd love to see you play.
  • 8181 Needing a ride to Forest Hills and a ounce of weed. Please inquire within. Thanks. Or not. Posts: 58,276
    what do you want tim to do, kiss your ass. :lol: 10c didn't fuck up anything...livenation sales rep that may or may not show up by 10 am fucked up. :lol:
    81 is now off the air

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