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Wrong Discs shipped.no response from vendor.please help!

rxtasyrxtasy Posts: 22
edited August 2008 in The Porch
I ordered about 5 bootlegs including both MSG shows. The MSG II boot sent to me has discs 1 and 2 of DC. I have emailed the CD company twice and they have yet to respond. Any advice? thx
"All those Yesterdays"
10/07/96 Ft. Lauderdale
09/01/98 ATL
09/22/98 WPB
09/23/98 WPB
08/09/00 WPB
08/10/00 WPB
06/25/03 Detroit
06/26/03 Detroit
07/02/03 Boston
09/28/04 Boston
09/29/04 Boston
10/01/05 Borgata II
06/11/08 WPB
06/24/08 MSG I
06/25/08 MSG II
Post edited by Unknown User on

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    pjtradekingpjtradeking Posts: 4,045
    It may take them a few days to get back to you. They are quite busy, BUT they WILL get back to you. If it hasnt been that long, give them a chance...:)
    Never, ever, flipping forget
    "Free Shipping" SPEEDY MCCREADY

    My friend was going to see Eddie last night. Since he was in Vegas, I gave him 5 Grand to gamble with. I told him I wanted it all to go on Black. Bastard! PhillyCrownOfThorns-11-2-12
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    MilestoneMilestone Posts: 1,131
    I guess those guys at Kufula are serious stoners. So many people with wrong disks.

    I can just see the smoke billowing out of the bong, blank cd's all over the place in some guys basement.

    I want that job.
    11-2-2000 Portland. 12-8-2002 Seattle. 4-18-2003 Nashville. 5-30-2003 Vancouver. 10-25-2003 Bridge School. 9-2-2005 Vancouver.
    7-6-2006 Las Vegas. 7-20-2006 Portland. 7-22-2006 Gorge. 9-21-2009 Seattle. 9-22-2009 Seattle. 9-26-2009 Ridgefield. 9-25-2011 Vancouver.
    11-29-2013 Portland. 10-16-2014 Detroit. 8-8-2018 Seattle. 8-10-2018 Seattle. 8-13-2018 Missoula.  5-10-2024 Portland.  5-30-2024 Seattle.
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    LukinFanLukinFan Florida Posts: 29,018
    pjtradeking wrote:
    It may take them a few days to get back to you. They are quite busy, BUT they WILL get back to you. If it hasnt been that long, give them a chance...:)
    yes- they will take care of you. This was happening with the 3rd disc of Roo (not to me :) )

    You could also, always call them
    www.RLMcDaniel.com

    1996: Ft Lauderdale
    1998: Birmingham
    2000: Charlotte, Tampa
    2003: Tampa, Atlanta, Phoenix
    2004: Kissimmee
    2008: West Palm Beach, Bonnaroo, Columbia
    2010: MSG2
    2012: Music Midtown
    2014: Memphis
    2016: Ft. Lauderdale, Miami, Jacksonville, JazzFest
    2018: Wrigley 1, Fenway 1
    2022: Nashville
    2023: Ft. Worth II
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    flyinwhole313flyinwhole313 Posts: 1,651
    It happened to me, I called the number on the invoice that came with the discs and the correct disc was at my house in 2 days.
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    faithful2youfaithful2you Madison, WI Posts: 778
    My order was minorly screwed up. They straighten things out eventually and I had good communication with them. Still don't have my MSG discs but not worried.
    Like a word misplaced...nothing said...what a waste
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    Free the 3Free the 3 Posts: 132
    Definitely just get ahold of them....they WILL get back to you....Although, how do you order ABOUT 5 disks? Is it 4, 6, 5? Hehe.
    Spfld 11.91, UMass 11.91, RI 11.91, UMass 4.92, Boston 4.92, Spfld 4.94, Boston 4.94, Htfd 10.96, Montreal 8.98, Camden I,II.98, E. Rutherford 9.98, MSG II 9.98, Htfd 9.98, Mansfield II 9.98, Glasgow 6.00, Manchester 6.00, Mansfield II 8.00, Albany 4.03, Albany 5.06, Htfd 5.06+06.08, EV DC2
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    crashing88crashing88 Posts: 207
    It's been over a week since I got confirmations for both of my orders. Still waiting. Anyone else in this situation?
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    StoneyChixStoneyChix Posts: 125
    I recieved my confirmation e-mails for my MSG 1&2 Boots a little over a week ago..still i have not recieved my cds..

    had absolutley NO problems getting my other boots..just these ones..am getting really worried that something has gone wrong? :(

    I hope they get here soon..am wanting them REALLY BAD!!
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    morgie2morgie2 Posts: 1,065
    LukinFan wrote:
    yes- they will take care of you. This was happening with the 3rd disc of Roo (not to me :) )

    You could also, always call them

    From what I've seen on here, I think calling will get a much faster response than e-mail. Not sure why, but they seem to take care of phone calls.
    Boston II 94 Boston II 06 Mansfield I 08 Mansfield II 08 Seattle I 09 Seattle II 09
    Hartford 10 Boston 10 Wrigley 13 Worcester I 13 Worcester II 13 Hartford 13
    NYC I 16 NYC II 16 Fenway I 16 Fenway II 16  Fenway 1 18  Fenway II 18
    E.V. Boston II 08 E.V. Albany II 09 E.V. Providence 11, E.V. Boston 11
    Troubled Souls Unite
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    jervin007jervin007 Posts: 3,181
    rxtasy wrote:
    I ordered about 5 bootlegs including both MSG shows. The MSG II boot sent to me has discs 1 and 2 of DC. I have emailed the CD company twice and they have yet to respond. Any advice? thx

    Yeah, I agree with others by saying you should call them instead of emailing them. I was missing a bootleg in my order, called them, and they immediately sent the bootleg. Was in my hands within two days. Hey who knows, maybe you ended up two free disc's from the DC show!
    PJ:
    2003 Mansfield: July 2
    2004 Boston: Sept 28 & 29
    2005 Montreal: Sept 15
    2006 Boston: May 24 & 25
    2008 Hartford: June 27, Mansfield: June 28,
    2010 Boston: May 17
    2013 Worcester: Oct 15, Hartford: Oct 25,
    2016 Hampton: April 18, Raleigh: April 20 (cancelled), Columbia: April 21. Quebec: May 5. Boston (Fenway): August 7

    EV Solo: Boston 8/2/08, Boston 6/16/11
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    crashing88crashing88 Posts: 207
    StoneyChix wrote:
    I recieved my confirmation e-mails for my MSG 1&2 Boots a little over a week ago..still i have not recieved my cds..

    had absolutley NO problems getting my other boots..just these ones..am getting really worried that something has gone wrong? :(

    I hope they get here soon..am wanting them REALLY BAD!!

    I am waiting on the same 2 shows... :(.
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    wash dirty frankwash dirty frank Posts: 7
    I just got off the phone with them, I was missing D.C. disc 2, and they are shipping it out today. Very easy. 805-239-4201.
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    crashing88crashing88 Posts: 207
    wash dirty frank wrote:
    I just got off the phone with them, I was missing D.C. disc 2, and they are shipping it out today. Very easy. 805-239-4201.

    Thanks for the number. Just talked to them. Apparently those with different billing and shipping addresses got their order(s) sent to the billing address. This is what happened to my boots.

    Hope this helps.
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    rxtasyrxtasy Posts: 22
    Thanks to all...I called them and they will take care of it with no problem...Really cool guy on the phone!
    "All those Yesterdays"
    10/07/96 Ft. Lauderdale
    09/01/98 ATL
    09/22/98 WPB
    09/23/98 WPB
    08/09/00 WPB
    08/10/00 WPB
    06/25/03 Detroit
    06/26/03 Detroit
    07/02/03 Boston
    09/28/04 Boston
    09/29/04 Boston
    10/01/05 Borgata II
    06/11/08 WPB
    06/24/08 MSG I
    06/25/08 MSG II
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    bm12musicbm12music Posts: 292
    I emailed Brady directly after no response to my emails to the orders@kufala.com address. He said that address was broken and got my order of all the boots to me in New Zealand in fours days - I've always had great service from them with past orders.
    Auck - Feb 28, 98
    Syd - Nov 08, 06
    West Palm Beach - Jun 11, 08
    Tampa - Jun 12, 08
    Melb - Nov 20, 09
    Syd - Nov 22, 09
    Bris - Nov 25, 09
    Auck - Nov 27, 09
    Christchurch - Nov 29, 09
    EV - Bris - Mar 10 & 12, 11
    EV - New - Mar 16, 11
    EV - Syd - Mar 18, 11
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    mickeyratmickeyrat up my ass, like Chadwick was up his Posts: 36,014
    crashing88 wrote:
    It's been over a week since I got confirmations for both of my orders. Still waiting. Anyone else in this situation?


    yeah I'm in the sameboat. received email saying they shipped should receive by middle of the week. last week. called last night and they said my order got shuffled to the bottom of the stack."said" I would move to the top for ship today.and since they are using USPS shipping doesn't make sense.Mailed would be more appropriate.bet their mailman hates them now.suggest you call them.I called the main office #.
    _____________________________________SIGNATURE________________________________________________

    Not today Sir, Probably not tomorrow.............................................. bayfront arena st. pete '94
    you're finally here and I'm a mess................................................... nationwide arena columbus '10
    memories like fingerprints are slowly raising.................................... first niagara center buffalo '13
    another man ..... moved by sleight of hand...................................... joe louis arena detroit '14
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    mickeyratmickeyrat up my ass, like Chadwick was up his Posts: 36,014
    morgie2 wrote:
    From what I've seen on here, I think calling will get a much faster response than e-mail. Not sure why, but they seem to take care of phone calls.


    thats probably because they don't know it's a PJ fan on the phone.assuming most emails have PJ boots in subject line.greater chance to get blown off.
    _____________________________________SIGNATURE________________________________________________

    Not today Sir, Probably not tomorrow.............................................. bayfront arena st. pete '94
    you're finally here and I'm a mess................................................... nationwide arena columbus '10
    memories like fingerprints are slowly raising.................................... first niagara center buffalo '13
    another man ..... moved by sleight of hand...................................... joe louis arena detroit '14
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    jeffer96jeffer96 Posts: 136
    rxtasy wrote:
    I ordered about 5 bootlegs including both MSG shows. The MSG II boot sent to me has discs 1 and 2 of DC. I have emailed the CD company twice and they have yet to respond. Any advice? thx

    My first order was okay. My second order (ordered 1 Bonnaroo, 2 DC) arrived with 1 Bonnaroo and 1 DC, even though the shipping invoice included in the mailer showed 3 sets and I was billed for 3 sets. A week plus and I still haven't heard a word back from Kufala.
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    ACCBootlegGoddessACCBootlegGoddess Posts: 4,184
    bm12music wrote:
    I emailed Brady directly after no response to my emails to the orders@kufala.com address. He said that address was broken and got my order of all the boots to me in New Zealand in fours days - I've always had great service from them with past orders.


    Damn!! I've been waiting a month in Canada for Bonaroo and so far nothing.
    Sent an e-mail over the weekend, nothing yet but still early.

    Maybe I'll try that phone number tomorrow....if you kiwi's are getting your stuff I'm even more convinced its not Canadian customs and I'd better get some answers from them.
    "Rock and roll is something that can't be quantified, sometimes it's not even something you hear, but FEEL!" - Bob Lefsetz
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