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10 Club Membership Problem - Need Advice

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    RedMosquito22RedMosquito22 Posts: 8,158
    Get_Right wrote:
    not very helpful. bummer

    And it really isn't about my tickets, I always have good seats anyway, its the pride of the low number that is important to me.
    Member 164xxx

    8/15/92, 9/28/96, 8/28/98, 8/29/98, 9/18/98, 8/3/00, 8/9/00, 8/10/00, 8/23/00, 8/25/00, 9/1/00, 9/2/00, 4/28/03, 6/18/03, 7/5/03, 7/6/03, 10/1/04, 10/3/05, 6/19/08, 10/27/09, 10/31/09, 5/21/10, 9/3/11, 9/4/11, 10/21/13

    More to Come....
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    Get_RightGet_Right Posts: 12,479
    And it really isn't about my tickets, I always have good seats anyway, its the pride of the low number that is important to me.

    I doubt they are going to do much about it unless you can establish when you joined and that you never let it lapse. Tough task considering it was 15 years ago.
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    RedMosquito22RedMosquito22 Posts: 8,158
    Get_Right wrote:
    I doubt they are going to do much about it unless you can establish when you joined and that you never let it lapse. Tough task considering it was 15 years ago.

    I can provide every address I've ever lived at every possible email, every credit card. I can give them anything.
    Member 164xxx

    8/15/92, 9/28/96, 8/28/98, 8/29/98, 9/18/98, 8/3/00, 8/9/00, 8/10/00, 8/23/00, 8/25/00, 9/1/00, 9/2/00, 4/28/03, 6/18/03, 7/5/03, 7/6/03, 10/1/04, 10/3/05, 6/19/08, 10/27/09, 10/31/09, 5/21/10, 9/3/11, 9/4/11, 10/21/13

    More to Come....
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    I look at my number 164xxx(and I've been a member since '92) and I think my number has an extra digit on the end. I never thought about it before until I looked at the join dates on the touringfans.net site. My number is a number corresponding with a member who joined in '96 or '97. In fact my cousin has the same problem. He is a 147xxx and joined a few months before me. We both have every Xmas record since the '92(the one with the dead deer in the road on it). If you take that digit off the end, my number then looks like it would be in the proper range. Let me know if you have ever had this problem.

    I know a lot of you are probably thinking why is he complaining about a 164xxx number, but it does seem like it might have been a mistake. Any opinions or advice?

    I'm not reading all this, so it's prolly been said already, but you've been in the club since 92' & are just NOW noticing this? Be serious. You either didn't join in 92, or let your membership lapse.
    "Oh, a flower you are to my land..."
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    swardsward Posts: 586
    I can provide every address I've ever lived at every possible email, every credit card. I can give them anything.

    The absolutely only way they will be able to make anything remotely happen, is if you have membership/fan club correspondance indicating the date and your member number. Otherwise you are SOL. I went through this with them a few years back when I let my membership lapse, but you could still get your old number back at any time. They lost all their files before the new membership system went live. So if you weren't current, and didn't have concrete proof of your number, you were out of luck. That was me. And it was my fault. I took my lumps and rejoined. Unless you can provide the Credit Card statement for all your membership purchases, I think you should get comfortable with your present number.
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    The numbers started with 1 and have gone up. If as you say you had 164XXX you had about 4 years as the highest number in existance.
    So what you are saying is when there were 100000- numbers you were the loan the 164XXX
    Sell crazy someplace else. You lost a membership or missed and they reissued a new number. Somewhere in 95/96
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    hrd2imgnhrd2imgn Southwest Burbs of Chicago Posts: 4,869
    that number is 95-96 territory my friend. I am guessing you renewed late and never noticed. I was late once and lost my number, had to beg to get it back, but that was like a week later(man I never been that broke in my life, even the 10 bucks it was then was too high for me). My guess is you are SOL this far after it probably happened.

    still a decent number, but nothing like the 34xxx you probably had via 92
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    I just have no clue how you didn't notice this 15 years ago...
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    Red_DotRed_Dot Posts: 1,454
    There is another thread that mentions when you first purchase anything from 10club, you get allocated a number (member or not).
    So for example I first purchased something in 2004, and was allocated a number (even though I was not yet a member). Then in 2005 I actually purchased my membership and have the number 326xxx.
    I know some people who purchased there memberships in 2004 and have higher numbers than I. Thats because my account was created before they got their membership.
    Thats what was stated in another thread recently anyway - cant find it now.

    So the people with lower numbers than you may have already bought something as non-members.
    Take me for a ride before we leave...
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    PoncierPoncier Posts: 16,253
    I can provide every address I've ever lived at every possible email, every credit card. I can give them anything.
    If I recall, they didn't take credit cards in the early days when membership was 5 bucks...I remember mailing in my renewal by check for a few years, so I doubt you'll have any shot at proving your claim unless you keep all your cancelled checks.
    This weekend we rock Portland
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    RedMosquito22RedMosquito22 Posts: 8,158
    I just have no clue how you didn't notice this 15 years ago...

    They didn't start showing number until '98. How could I have known? They said this was my only number I've ever had. How could they not have my address and name stored before '96 but have others stored? You can't tell me they don't know the name associated with every number ever handed out.
    Member 164xxx

    8/15/92, 9/28/96, 8/28/98, 8/29/98, 9/18/98, 8/3/00, 8/9/00, 8/10/00, 8/23/00, 8/25/00, 9/1/00, 9/2/00, 4/28/03, 6/18/03, 7/5/03, 7/6/03, 10/1/04, 10/3/05, 6/19/08, 10/27/09, 10/31/09, 5/21/10, 9/3/11, 9/4/11, 10/21/13

    More to Come....
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    RedMosquito02RedMosquito02 Posts: 2,560
    Something screwey is going on here....I'm 182XXX and didn't join until '97....a friend of mine that joined in '94 is 80XXX....just doesn't add up...the flood/fire thing sounds bogus too...how could you ave not noticed this before now? I have my number tattooed, just like they recommended years ago ; )
    33...
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    RedMosquito22RedMosquito22 Posts: 8,158
    I just only remember a no more than 2 week lapse in 96 that they said did not affect my seniority at the time. That was before numbers were handed out. In 98 I got my number always had good seats and assumed thats where I should be. I am not a PJ message board visitor very often and don't have any friends that are in the fan club other than my cousin. I would just like to know what cause my membership to be booted to the '96 join range. They say my name was never associated with another number. If they told me I let it lapse somewhere I'd understand, they just tell me I never had another number which is obviously not true.
    Member 164xxx

    8/15/92, 9/28/96, 8/28/98, 8/29/98, 9/18/98, 8/3/00, 8/9/00, 8/10/00, 8/23/00, 8/25/00, 9/1/00, 9/2/00, 4/28/03, 6/18/03, 7/5/03, 7/6/03, 10/1/04, 10/3/05, 6/19/08, 10/27/09, 10/31/09, 5/21/10, 9/3/11, 9/4/11, 10/21/13

    More to Come....
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    I just only remember a no more than 2 week lapse in 96 that they said did not affect my seniority at the time. That was before numbers were handed out. In 98 I got my number always had good seats and assumed thats where I should be. I am not a PJ message board visitor very often and don't have any friends that are in the fan club other than my cousin. I would just like to know what cause my membership to be booted to the '96 join range. They say my name was never associated with another number. If they told me I let it lapse somewhere I'd understand, they just tell me I never had another number which is obviously not true.

    So it looks like that 2 week lapse screwed you over. They apparently didn't take care of it for you like they said they would.
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    RedMosquito22RedMosquito22 Posts: 8,158
    So it looks like that 2 week lapse screwed you over. They apparently didn't take care of it for you like they said they would.

    That doesn't mean that they can't now. If it was in '96 they would definitely know my old number. From what people have emailed me other older members have gotten their numbers back after months of lapse. I can't think of any reason why record of my name isn't on another number especially when they don't reassign them to anyone.
    Member 164xxx

    8/15/92, 9/28/96, 8/28/98, 8/29/98, 9/18/98, 8/3/00, 8/9/00, 8/10/00, 8/23/00, 8/25/00, 9/1/00, 9/2/00, 4/28/03, 6/18/03, 7/5/03, 7/6/03, 10/1/04, 10/3/05, 6/19/08, 10/27/09, 10/31/09, 5/21/10, 9/3/11, 9/4/11, 10/21/13

    More to Come....
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    RedMosquito02RedMosquito02 Posts: 2,560
    Unfortunately, it does...they can do whatever they want....and do.
    33...
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    IndifferenceIndifference Posts: 2,648
    That doesn't mean that they can't now. If it was in '96 they would definitely know my old number. From what people have emailed me other older members have gotten their numbers back after months of lapse. I can't think of any reason why record of my name isn't on another number especially when they don't reassign them to anyone.

    This happened to me as well - they had no record of my older # under my name - it happens - I moved on. Though you discussing it brings up the emotions.....

    SHOW COUNT: (149) 1990's=3, 2000's=53, 2010/20's=89, US=109, CAN=15, Europe=19 ,New Zealand=2, Australia=2
    Mexico=1, Colombia=1 

    Upcoming:  Sacramento, Vegas x2, Manchester, London, Chicago x2, NYC x2, Fenway x2, Ohana x2  Aucklandx2, Gold Coast, Melbournex2


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    RedMosquito22RedMosquito22 Posts: 8,158
    This happened to me as well - they had no record of my older # under my name - it happens - I moved on. Though you discussing it brings up the emotions.....

    But they do have record of it, others have gotten their old numbers back.

    It boggles my mind why I can't even get an explanation out of them.
    Member 164xxx

    8/15/92, 9/28/96, 8/28/98, 8/29/98, 9/18/98, 8/3/00, 8/9/00, 8/10/00, 8/23/00, 8/25/00, 9/1/00, 9/2/00, 4/28/03, 6/18/03, 7/5/03, 7/6/03, 10/1/04, 10/3/05, 6/19/08, 10/27/09, 10/31/09, 5/21/10, 9/3/11, 9/4/11, 10/21/13

    More to Come....
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    PoncierPoncier Posts: 16,253
    I just only remember a no more than 2 week lapse in 96 that they said did not affect my seniority at the time. That was before numbers were handed out. .
    It sounds like you got a number from that point in 96. Since numbers weren't assigned till later, they are probably correct when they tell you its the only number thye have on record for you. The issue then becomes why did you not retain seniority to your original 92 join when numbers were assigned.
    Sounds like when you lapsed, they started a new record for you and that where your number was assigned.

    The question is: since seniority was not in effect in 96, why would you have asked/they have said that your lapse didn't affect your seniority? Why would it have come up?
    This weekend we rock Portland
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    dangerboydangerboy Posts: 1,569
    the more he talks, the more holes open up in his story.

    there's no way in hell they confirmed anything about seniority to you in 1996. it didn't exist. now, they might have still had chronological records of transactions, but they hadn't ever brought up anything about seniority or member numbers by 1996.


    ebay isn't evil people are


    The South is Much Obliged
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    RedMosquito22RedMosquito22 Posts: 8,158
    Poncier wrote:
    It sounds like you got a number from that point in 96. Since numbers weren't assigned till later, they are probably correct when they tell you its the only number thye have on record for you. The issue then becomes why did you not retain seniority to your original 92 join when numbers were assigned.
    Sounds like when you lapsed, they started a new record for you and that where your number was assigned.

    The question is: since seniority was not in effect in 96, why would you have asked/they have said that your lapse didn't affect your seniority? Why would it have come up?

    Because I am not dumb enough to think that a lapse in coverage wouldn't affect your seniority in any fan club. Even if I didn't have a number I knew that fan clubs have record of your join date and I didn't want that ruined. Is that hard to figure out?

    They sent me 16 xmas records they have to have record of my name and address from 1992.
    Member 164xxx

    8/15/92, 9/28/96, 8/28/98, 8/29/98, 9/18/98, 8/3/00, 8/9/00, 8/10/00, 8/23/00, 8/25/00, 9/1/00, 9/2/00, 4/28/03, 6/18/03, 7/5/03, 7/6/03, 10/1/04, 10/3/05, 6/19/08, 10/27/09, 10/31/09, 5/21/10, 9/3/11, 9/4/11, 10/21/13

    More to Come....
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    PoncierPoncier Posts: 16,253
    Because I am not dumb enough to think that a lapse in coverage wouldn't affect your seniority in any fan club. Even if I didn't have a number I knew that fan clubs have record of your join date and I didn't want that ruined. Is that hard to figure out?

    They sent me 16 xmas records they have to have record of my name and address from 1992.
    ???
    Angry tone there.
    I just wouldn't at that point in time have thought to say "will this affect my seniority?" if I had been late renewing, since there was no known advantage to being a member longer than the next guy.
    This weekend we rock Portland
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    zolsticezolstice Posts: 60
    That doesn't mean that they can't now. If it was in '96 they would definitely know my old number. From what people have emailed me other older members have gotten their numbers back after months of lapse. I can't think of any reason why record of my name isn't on another number especially when they don't reassign them to anyone.

    The only reason people have been able to get their old number back is if they have been able to provide old correspondence between themselves and the 10C with their old member number on it.

    You make claims that they must have a record of all number associated with your name, this is assuming that you know exactly how their membership database is set up.

    We would all like to think that they had all of the kinks worked out in their database and how they run the fan club right from day one, but get real. The people who run the 10C were not all professionally trained in how to do what they are doing. Many of them have grown into the job, and learned the hard way through mistakes and errors how to run a fan club for a hugely successful rock band. The fan club started out before the band ever released an album, back in the Mookie Blaylock days. They had no idea how big the band would be, and for all they knew there would only ever be a small loyal following in the Washingotn area. In all likehood, they kept all of their original membership info on paper records, filled out by hand. Then the band's popularity blew up and they had to learn how to deal with working for a huge band the same way the band had to learn how to deal with having a huge fan base. At some point they had to switch over to using an electronic database, but at that point in time they still had no need to have a memebrship # because they weren't doing fan club ticketing by seniority yet. All they ever did were have "fan club only" shows.

    We don't know exactly how they switched over to electronic records, or how they determined seniority when they firs started handing out number. It is always likely that when they started assigning numbers, they did the best they could to get seniority as close to reality as possible, but some members may have slipped through the cracks. I've been in charge of transcribing paper records to a database in the past and there are always issues where certain bits of information are missing. Perhaps a persons last name isn't filled out for whatever reason, or the address infor is incomplete, or the join date was never recorded. All you can do is work with the information you have and do your best.
    Minneapolis : 06/30/1998 - Chicago : 10/09/2000 - Vancouver : 05/30/2003 - Fargo : 06/15/2003 - Winnipeg : 09/08/2005 - Thunder Bay : 09/09/2005 - St. Paul : 06/26/2006 - Chicago : 08/23/2009 - Chicago : 08/24/2009
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    RedMosquito22RedMosquito22 Posts: 8,158
    Poncier wrote:
    It sounds like you got a number from that point in 96. Since numbers weren't assigned till later, they are probably correct when they tell you its the only number thye have on record for you. The issue then becomes why did you not retain seniority to your original 92 join when numbers were assigned.
    Sounds like when you lapsed, they started a new record for you and that where your number was assigned.

    The question is: since seniority was not in effect in 96, why would you have asked/they have said that your lapse didn't affect your seniority? Why would it have come up?

    Because I am not dumb enough to think that a lapse in coverage wouldn't affect your seniority in any fan club. Even if I didn't have a number I knew that fan clubs have record of your join date and I didn't want that ruined. Is that hard to figure out.

    They sent me 16 xmas records they have to have record of my name and address from 1992.
    Member 164xxx

    8/15/92, 9/28/96, 8/28/98, 8/29/98, 9/18/98, 8/3/00, 8/9/00, 8/10/00, 8/23/00, 8/25/00, 9/1/00, 9/2/00, 4/28/03, 6/18/03, 7/5/03, 7/6/03, 10/1/04, 10/3/05, 6/19/08, 10/27/09, 10/31/09, 5/21/10, 9/3/11, 9/4/11, 10/21/13

    More to Come....
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