phone bill~please help me

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TrixieCat
TrixieCat Posts: 5,756
edited November 2008 in All Encompassing Trip
I have Verizon and that crapola is costing me almost 72 dollars a month! And I don't have internet access on it! :(
What can I do? This is killing me.
I still have a landline because it is what all of my Drs and such have. And that is a seperate bill altogether.
Help. :(
Cause I'm broken when I'm lonesome
And I don't feel right when you're gone away
Post edited by Unknown User on
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  • Jearlpam0925
    Jearlpam0925 Deep South Philly Posts: 17,506
    First, I would contact your cell phone provider's customer service and tell them you're not satisfied with your service and that you would like to talk to account services or the such. Just tell them the plan you have isn't affordable for you and you need something more modest - they'll work with. If that doesn't work tell them you're disgusted with their service and you're willing to pay termination fees just to get out of your plan...I've done that a couple times and they cut certain charges off my bill. Again, they'll work with you.
  • TrixieCat
    TrixieCat Posts: 5,756
    Jearlpam0925 wrote:
    First, I would contact your cell phone provider's customer service and tell them you're not satisfied with your service and that you would like to talk to account services or the such. Just tell them the plan you have isn't affordable for you and you need something more modest - they'll work with. If that doesn't work tell them you're disgusted with their service and you're willing to pay termination fees just to get out of your plan...I've done that a couple times and they cut certain charges off my bill. Again, they'll work with you.
    Thank you. :o
    I really appreciate your taking the time.
    Disgusted...lol
    I hate to make customer service reps feel badly about the company they work for but times are tough ya'all.
    Cause I'm broken when I'm lonesome
    And I don't feel right when you're gone away
  • josevolution
    josevolution Posts: 31,516
    Verizon provides fios wich is the 3pack unless you don't have it where you live i hear it's very good ...
    jesus greets me looks just like me ....
  • TrixieCat
    TrixieCat Posts: 5,756
    josevolution wrote:
    Verizon provides fios wich is the 3pack unless you don't have it where you live i hear it's very good ...
    No habla whatever language you are typing. ;)
    What is fios? :o
    I can't stand these bills.
    I have never had to pay so many at a time.
    I can't organize everything.
    Cause I'm broken when I'm lonesome
    And I don't feel right when you're gone away
  • mammasan
    mammasan Posts: 5,656
    TrixieCat wrote:
    I have Verizon and that crapola is costing me almost 72 dollars a month! And I don't have internet access on it! :(
    What can I do? This is killing me.
    I still have a landline because it is what all of my Drs and such have. And that is a seperate bill altogether.
    Help. :(

    I dropped Verizon and started receiving my phone service through my cable company. I was paying about $80.00 a month for my phone service plus the $120.00 for cable and internet service. I added phone to that and it went up to $150.00. I ended up saving $50.00 a month. Also the only reason I'm even paying $150.00 is because I have the premium package for cable. If you just get the basic package I'm sure it would cost far less than what I'm paying.
    "When one gets in bed with government, one must expect the diseases it spreads." - Ron Paul
  • Jearlpam0925
    Jearlpam0925 Deep South Philly Posts: 17,506
    TrixieCat wrote:
    No habla whatever language you are typing. ;)
    What is fios? :o
    I can't stand these bills.
    I have never had to pay so many at a time.
    I can't organize everything.

    I hear ya - I'm paying $115/month for my phone.....Starting to get annoyed by it...
  • josevolution
    josevolution Posts: 31,516
    TrixieCat wrote:
    No habla whatever language you are typing. ;)
    What is fios? :o
    I can't stand these bills.
    I have never had to pay so many at a time.
    I can't organize everything.


    he he yeah Fios is the three services provided by Verizon you get

    Cable
    Internet
    phone

    But your neighborhood has to be wired for it i hope you get what you need, it does suck to have to weed thru all the bullshit just to get what you need ..
    jesus greets me looks just like me ....
  • TrixieCat
    TrixieCat Posts: 5,756
    Jearlpam0925 wrote:
    I hear ya - I'm paying $115/month for my phone.....Starting to get annoyed by it...
    Call the phone company and tell them you are disgusted! lol
    So you called, told them you are disgusted and still pay that much? :(
    Why??? Why??? It shouldn't be this difficult. The lines and satellites and all that crap are already there???
    I am getting a job at the phone company.
    And the cable company.
    Marry a mechanic and take on a Dr that can write prescriptions as a lover.
    This is bullshit.
    Who is with me??????
    Cause I'm broken when I'm lonesome
    And I don't feel right when you're gone away
  • mammasan
    mammasan Posts: 5,656
    TrixieCat wrote:
    Call the phone company and tell them you are disgusted! lol
    So you called, told them you are disgusted and still pay that much? :(
    Why??? Why??? It shouldn't be this difficult. The lines and satellites and all that crap are already there???
    I am getting a job at the phone company.
    And the cable company.
    Marry a mechanic and take on a Dr that can write prescriptions as a lover.
    This is bullshit.
    Who is with me??????

    I hear your pain and I'm telling you contact you cable provider and switch your phone service over to them. You will end up paying less per month, especially if you have all three service (cable, internet and phone) with them. A lot of the time they give you a great initial rate, for a year or two, once that is up call them up and tell them you are thinking of switching and they will give you another deal.
    "When one gets in bed with government, one must expect the diseases it spreads." - Ron Paul
  • Bathgate66
    Bathgate66 Posts: 15,813
    fios= fiberoptics.

    :)
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  • Jearlpam0925
    Jearlpam0925 Deep South Philly Posts: 17,506
    TrixieCat wrote:
    Call the phone company and tell them you are disgusted! lol
    So you called, told them you are disgusted and still pay that much? :(
    Why??? Why??? It shouldn't be this difficult. The lines and satellites and all that crap are already there???
    I am getting a job at the phone company.
    And the cable company.
    Marry a mechanic and take on a Dr that can write prescriptions as a lover.
    This is bullshit.
    Who is with me??????

    I run a business on the side and use my blackberry to do all business transactions so it's kind of a necessity(the price). Haven't had as much business lately, and hence I am bitching.

    And always use words like "digusted" and "bad faith"....Businesses listen to these words...
  • TrixieCat
    TrixieCat Posts: 5,756
    Jearlpam0925 wrote:
    I run a business on the side and use my blackberry to do all business transactions so it's kind of a necessity. Not as much business lately as usual, and hence I am bitching.

    And always use words like "digusted" and "bad faith"....Businesses listen to these words...
    Ooh....bad faith.
    :cool:
    I would be quaking in my shoes if I heard that as a business owner.
    Thanks!
    :)
    Ya'all are empowering me! I am grateful. Thank you! :)
    Cause I'm broken when I'm lonesome
    And I don't feel right when you're gone away
  • my2hands
    my2hands Posts: 17,117
    do what i did, cancel those suckers :cool:, then you can...

    a) call your local/national providers (verizon if your community is fios wired) and get one of the bundle packages (if you want cable, internet, and landline phone)

    b) look at local and national providers to see who is the cheapest and switch service and keep your #

    c) look at phone only providers like Vonage, i think they are about $25-30 per month

    d) get rid of the land line phone completely and just use your cell. thats what i do and i have zero issues with it (best option in my humble opinion :) )
  • eyedclaar
    eyedclaar Posts: 6,980
    TrixieCat wrote:
    I have Verizon and that crapola is costing me almost 72 dollars a month! And I don't have internet access on it! :(
    What can I do? This is killing me.
    I still have a landline because it is what all of my Drs and such have. And that is a seperate bill altogether.
    Help. :(


    I don't usually do this, but... for x-mas, I am mailing you my cat, Mr. Chuckles. He has been trained to meow Christmas carols and shake his bell collar. I also have a Salvation Army change bucket you can use. Just set up Mr. Chuckles outside a mall or busy store and then kick back and wait for the money to roll in. Well, you actually have to go empty the bucket and give Mr. Chuckles a little food once in a while, but you get the idea…
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  • eyedclaar
    eyedclaar Posts: 6,980
    Jearlpam0925 wrote:
    I run a business on the side and use my blackberry to do all business transactions so it's kind of a necessity(the price). Haven't had as much business lately, and hence I am bitching.

    And always use words like "digusted" and "bad faith"....Businesses listen to these words...


    They also don't like, "So, THIS is your definition of customer service?"
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  • TrixieCat
    TrixieCat Posts: 5,756
    How do they react when you cry into the phone? :o
    Cause I'm broken when I'm lonesome
    And I don't feel right when you're gone away
  • Jearlpam0925
    Jearlpam0925 Deep South Philly Posts: 17,506
    TrixieCat wrote:
    How do they react when you cry into the phone? :o

    Well...it's a start...just don't curse....that didn't get me anywhere the one time I did it....Just tell them why they suck and you're at the brink of discontinuing service.
  • EvilMerlin
    EvilMerlin Posts: 1,865
    TrixieCat wrote:
    I am getting a job at the phone company.
    And the cable company.
    Marry a mechanic and take on a Dr that can write prescriptions as a lover.
    This is bullshit.
    Who is with me??????

    Did somebody call me?

    :p
  • my2hands
    my2hands Posts: 17,117
    don't cry... these companies are crooks... so get pissed!

    you have options, just take your time to sit down and look at them and choose whats best


    i canceled comcast cable (the worst company in the world) and switched to direct tv, cut my cable bill by 2/3's... my friend has just done the same thing and used me as a reference and we both got a $50 credit :cool:
  • decides2dream
    decides2dream Posts: 14,977
    mammasan wrote:
    I hear your pain and I'm telling you contact you cable provider and switch your phone service over to them. You will end up paying less per month, especially if you have all three service (cable, internet and phone) with them. A lot of the time they give you a great initial rate, for a year or two, once that is up call them up and tell them you are thinking of switching and they will give you another deal.

    i disagree. :)


    i have verizon for my land line, fios internet and cable, and pay under $100 a month. and no, not a special fee.....just the triple-play package or whatever you call it. i think verizon or the cable co. you get a better deal the more business you give em, period. i DO know some neighbors who have their phone thru the cable company, and when the'r cable goes out - whcih does seem to happen more often than phone lines - they also lose their phone. once our cell phone service plan is up with AT&T, we are also switching it to verizon. LOVE the fios service! hopefully the cell phone rates will be just as competitive. i am amazed that between the triple package + 2 cell phones ($67 a month) almost $185 after all the taxes.....and for what? hahaha. amazing......
    Stay with me...
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